Отзывы пассажиров
Общая оценка
8,1
Превосходно
На основе 1 510 отзывов
Общий рейтинг:
8,1
Посадка
8,2
Комфорт
7,8
Экипаж
8,5
Развлекательные центры
8,0
Питание
7,8
О компании Virgin Atlantic
| Код ИАТА | VS |
|---|---|
| Маршруты | 72 |
| Популярный аэропорт | Нью-Йорк Джон Ф Кеннеди – Лондон Хитроу |
| Аэропорты | 30 |
| Основной аэропорт | Лондон Хитроу |
Недавние отзывы
- Все отзывы
- Положительные
- Нейтральные
- Негативные
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3,6
Минусы: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.
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10,0
Courtesy
Плюсы: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.
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8,6
Плюсы: Entertainment and helpful staff
Минусы: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin
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9,0
Плюсы: Very friendly crew. The meals are good, nice variety. Hot food is hot.
Минусы: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.
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8,3
Плюсы: Very friendly crew. We boarded about an hour before so we were ready to go well before time.
Минусы: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.
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10,0
Плюсы: The crew looked after us well
Минусы: It was all good
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9,3
Плюсы: such a big difference in size of aircraft, very comfortable and great crew.
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7,6
Плюсы: the crew was very polite and professional.
Минусы: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.
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10,0
Плюсы: Crew was very attentive...food selection was excellent
Минусы: Nothing
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9,0
Плюсы: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Минусы: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
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7,3
Плюсы: Speedy boarding and good locker space
Минусы: Lack of room in seat especially with seat in front reclined.
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6,3
Плюсы: Nice crew
Минусы: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
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5,0
Плюсы: Crew was generally nice and caring.
Минусы: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
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9,6
Плюсы: Everything was easy
Минусы: Business class seats are snug for big people compared to other airlines
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9,3
Плюсы: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Минусы: Checking in bags and printing boarding passes were long unorganized lines of people
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4,6
Плюсы: Crew was nice
Минусы: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
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10,0
Минусы: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
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10,0
Плюсы: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Минусы: No. Keep up the good work!
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10,0
Плюсы: Premium economy was perfect, smaller cabin with less people, great flight.
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8,6
Плюсы: Crew was great!
Минусы: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
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7,0
Минусы: Squishy space and very late flight unfortunately
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7,6
Jhb to Lhr
Плюсы: Most of it was of a reasonable standard.
Минусы: Plane was full
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8,3
Плюсы: Great crew. Very kind and efficient.
Минусы: American carriers seem to enjoy poor seat ergonomics.
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10,0
Плюсы: Craig in first cabin flight crew was amazing. :))))
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9,0
Плюсы: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!
Минусы: USB socket on the entertainment on both flight out and return was broken.
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10,0
Плюсы: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
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10,0
Плюсы: Excellent airline
Минусы: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience
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10,0
Плюсы: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!
Минусы: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.
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5,6
Плюсы: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
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0,0
Минусы: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.
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4,3
Минусы: Seats were really old and outdated
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8,0
Плюсы: The food was good. The lane was comfortable
Минусы: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.
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10,0
Плюсы: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
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9,2
Плюсы: The crew were lovely and the seats were ok.
Минусы: Not a lot to Improve on to Be fair
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5,3
Плюсы: Crew was attentive.
Минусы: Tiny, uncomfortable seats with warn cushions.
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5,0
Плюсы: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Минусы: Seat was shockingly small, even for economy class. TV was poor quality.
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8,6
Плюсы: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.
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9,3
Плюсы: Karl was amazing! So helpful and sweet!
Минусы: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.
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8,0
Плюсы: Comfortable seat. Great crew!
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8,0
Плюсы: Amazing and helpful crew. Great seat.
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7,0
Плюсы: Not crowded. Crew was good.
Минусы: Not taking a bus to board the plane.
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7,6
Минусы: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
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8,3
Плюсы: The crew were all excellent
Минусы: Dinner choice was poor. Starter was just a few salad leaves.
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8,0
Плюсы: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.
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6,3
Минусы: My tv screen could not show the movies
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8,3
Плюсы: The crew was very good and there was enough leg room.
Минусы: The dinner option was underwhelming.
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10,0
Плюсы: The crew on Virgin Atlantic was superb!
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9,3
Плюсы: The crew where awesome and catered to every need and requirement.
Минусы: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.
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8,6
Плюсы: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Минусы: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
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8,6
Плюсы: The crew was outstanding and the good choices were excellent
Минусы: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system
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10,0
Плюсы: Comfy, nice crew, attentive.
Минусы: Nowt
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6,0
Плюсы: crew was nice
Минусы: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.
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6,3
Плюсы: It was empty so we were told we could move around in the empty seats
Минусы: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).
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10,0
Минусы: Nothing
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10,0
Плюсы: Excellent service!
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6,6
Минусы: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
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6,0
Минусы: There is no entertainment, not really required on a short flight but nice when offered.
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2,0
Минусы: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
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9,0
Плюсы: The roomie seats, the USB port, and in flight entertainment
Минусы: Child free section
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10,0
Минусы: More leg room
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10,0
Courtesy
Плюсы: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.
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8,6
Плюсы: Entertainment and helpful staff
Минусы: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin
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9,0
Плюсы: Very friendly crew. The meals are good, nice variety. Hot food is hot.
Минусы: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.
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10,0
Плюсы: The crew looked after us well
Минусы: It was all good
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9,3
Плюсы: such a big difference in size of aircraft, very comfortable and great crew.
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10,0
Плюсы: Crew was very attentive...food selection was excellent
Минусы: Nothing
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9,0
Плюсы: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Минусы: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
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9,6
Плюсы: Everything was easy
Минусы: Business class seats are snug for big people compared to other airlines
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9,3
Плюсы: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Минусы: Checking in bags and printing boarding passes were long unorganized lines of people
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10,0
Минусы: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
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10,0
Плюсы: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Минусы: No. Keep up the good work!
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10,0
Плюсы: Premium economy was perfect, smaller cabin with less people, great flight.
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8,6
Плюсы: Crew was great!
Минусы: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
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10,0
Плюсы: Craig in first cabin flight crew was amazing. :))))
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9,0
Плюсы: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!
Минусы: USB socket on the entertainment on both flight out and return was broken.
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10,0
Плюсы: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
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10,0
Плюсы: Excellent airline
Минусы: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience
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10,0
Плюсы: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!
Минусы: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.
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10,0
Плюсы: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
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9,2
Плюсы: The crew were lovely and the seats were ok.
Минусы: Not a lot to Improve on to Be fair
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8,6
Плюсы: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.
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9,3
Плюсы: Karl was amazing! So helpful and sweet!
Минусы: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.
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10,0
Плюсы: The crew on Virgin Atlantic was superb!
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9,3
Плюсы: The crew where awesome and catered to every need and requirement.
Минусы: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.
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8,6
Плюсы: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Минусы: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
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8,6
Плюсы: The crew was outstanding and the good choices were excellent
Минусы: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system
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10,0
Плюсы: Comfy, nice crew, attentive.
Минусы: Nowt
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10,0
Минусы: Nothing
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10,0
Плюсы: Excellent service!
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9,0
Плюсы: The roomie seats, the USB port, and in flight entertainment
Минусы: Child free section
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10,0
Минусы: More leg room
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8,3
Плюсы: Very friendly crew. We boarded about an hour before so we were ready to go well before time.
Минусы: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.
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7,6
Плюсы: the crew was very polite and professional.
Минусы: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.
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7,3
Плюсы: Speedy boarding and good locker space
Минусы: Lack of room in seat especially with seat in front reclined.
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7,0
Минусы: Squishy space and very late flight unfortunately
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7,6
Jhb to Lhr
Плюсы: Most of it was of a reasonable standard.
Минусы: Plane was full
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8,3
Плюсы: Great crew. Very kind and efficient.
Минусы: American carriers seem to enjoy poor seat ergonomics.
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8,0
Плюсы: The food was good. The lane was comfortable
Минусы: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.
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8,0
Плюсы: Comfortable seat. Great crew!
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8,0
Плюсы: Amazing and helpful crew. Great seat.
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7,0
Плюсы: Not crowded. Crew was good.
Минусы: Not taking a bus to board the plane.
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7,6
Минусы: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
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8,3
Плюсы: The crew were all excellent
Минусы: Dinner choice was poor. Starter was just a few salad leaves.
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8,0
Плюсы: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.
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8,3
Плюсы: The crew was very good and there was enough leg room.
Минусы: The dinner option was underwhelming.
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6,6
Минусы: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
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3,6
Минусы: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.
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6,3
Плюсы: Nice crew
Минусы: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
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5,0
Плюсы: Crew was generally nice and caring.
Минусы: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
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4,6
Плюсы: Crew was nice
Минусы: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
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5,6
Плюсы: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
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0,0
Минусы: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.
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4,3
Минусы: Seats were really old and outdated
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5,3
Плюсы: Crew was attentive.
Минусы: Tiny, uncomfortable seats with warn cushions.
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5,0
Плюсы: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Минусы: Seat was shockingly small, even for economy class. TV was poor quality.
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6,3
Минусы: My tv screen could not show the movies
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6,0
Плюсы: crew was nice
Минусы: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.
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6,3
Плюсы: It was empty so we were told we could move around in the empty seats
Минусы: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).
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6,0
Минусы: There is no entertainment, not really required on a short flight but nice when offered.
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2,0
Минусы: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
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Статус рейса
Virgin Atlantic — карта маршрутов
Популярные маршруты перелетов
Перелет
Аэропорт вылета
Место назначения
вс
пн
вт
ср
чт
пт
сб
В
П
В
С
Ч
П
С
158
Бостон
BOS
Лондон
LHR
301
Нью-Дели
DEL
Лондон
LHR
15
Лондон
LGW
Орландо
MCO
103
Лондон
LHR
Атланта
ATL
157
Лондон
LHR
Бостон
BOS
300
Лондон
LHR
Нью-Дели
DEL
1
Лондон
LHR
Нью-Йорк
EWR
206
Лондон
LHR
Гонконг
HKG
21
Лондон
LHR
Вашингтон
IAD
137
Лондон
LHR
Нью-Йорк
JFK
449
Лондон
LHR
Йоханнесбург
JNB
155
Лондон
LHR
Лас-Вегас
LAS
23
Лондон
LHR
Лос-Анджелес
LAX
5
Лондон
LHR
Майами
MIA
105
Лондон
LHR
Сиэтл
SEA
127
Манчестер
MAN
Нью-Йорк
JFK
251
Шанхай
PVG
Лондон
LHR
454
Тель-Авив
TLV
Лондон
LHR
19
Лондон
LHR
Сан-Франциско
SFO
75
Манчестер
MAN
Орландо
MCO
104
Атланта
ATL
Лондон
LHR
110
Атланта
ATL
Манчестер
MAN
2
Нью-Йорк
EWR
Лондон
LHR
207
Гонконг
HKG
Лондон
LHR
138
Нью-Йорк
JFK
Лондон
LHR
450
Йоханнесбург
JNB
Лондон
LHR
156
Лас-Вегас
LAS
Лондон
LHR
24
Лос-Анджелес
LAX
Лондон
LHR
250
Лондон
LHR
Шанхай
PVG
453
Лондон
LHR
Тель-Авив
TLV
109
Манчестер
MAN
Атланта
ATL
16
Орландо
MCO
Лондон
LGW
6
Майами
MIA
Лондон
LHR
106
Сиэтл
SEA
Лондон
LHR
20
Сан-Франциско
SFO
Лондон
LHR
29
Лондон
LGW
Бриджтаун
BGI
22
Вашингтон
IAD
Лондон
LHR
128
Нью-Йорк
JFK
Манчестер
MAN
76
Орландо
MCO
Манчестер
MAN
412
Лагос
LOS
Лондон
LHR
30
Бриджтаун
BGI
Лондон
LGW
182
Лос-Анджелес
LAX
Манчестер
MAN
181
Манчестер
MAN
Лос-Анджелес
LAX
411
Лондон
LHR
Лагос
LOS
33
Лондон
LGW
Сент-Джонс
ANU
71
Глазго
GLA
Орландо
MCO
72
Орландо
MCO
Глазго
GLA
34
Сент-Джонс
ANU
Лондон
LGW
85
Манчестер
MAN
Лас-Вегас
LAS
78
Бриджтаун
BGI
Манчестер
MAN
90
Сент-Джорджес
GND
Кастри
UVF
89
Лондон
LGW
Кастри
UVF
77
Манчестер
MAN
Бриджтаун
BGI
89
Кастри
UVF
Сент-Джорджес
GND
90
Кастри
UVF
Лондон
LGW
64
Гавана
HAV
Лондон
LGW
86
Лас-Вегас
LAS
Манчестер
MAN
63
Лондон
LGW
Гавана
HAV
98
Скарборо
TAB
Кастри
UVF
97
Кастри
UVF
Скарборо
TAB
Virgin Atlantic – популярные аэропорты
- Аэропорт Лондон Хитроу (LHR)
- Аэропорт Нью-Йорк Джон Ф Кеннеди (JFK)
- Аэропорт Манчестер (MAN)
- Аэропорт Орландо (MCO)
- Аэропорт Лондон Гэтвик (LGW)
- Аэропорт Лос-Анджелес (LAX)
- Аэропорт Йоханнесбург (JNB)
- Аэропорт Бостон Логан (BOS)
- Аэропорт Сан-Франциско (SFO)
- Аэропорт Атланта Вест Хартсфилд (ATL)
- Аэропорт Сиэтл Такома (SEA)
- Аэропорт Лас-Вегас МакКарран (LAS)
- Аэропорт Майами (MIA)
- Аэропорт Шанхай Пудун (PVG)
- Аэропорт Тель-Авив Бен-Гурион (TLV)
Контакты Virgin Atlantic
- VS Код ИАТА
- +44 (0) 7481 339184 Позвонить
- virginatlantic.com Посетить
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