Отзывы пассажиров
Общая оценка
8,0
Превосходно
На основе 1 473 отзывов
Общий рейтинг
8,1
Посадка
8,2
Комфорт
7,8
Экипаж
8,5
Развлечения
8,0
Питание
7,8
О компании Virgin Atlantic
| Код ИАТА | VS |
|---|---|
| Маршруты | 82 |
| Популярный аэропорт | Нью-Йорк Джон Ф Кеннеди – Лондон Хитроу |
| Аэропорты | 30 |
| Основной аэропорт | Лондон Хитроу |
Недавние отзывы
- Все отзывы
- Положительные
- Нейтральные
- Негативные
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10,0
Плюсы: Crew was very attentive...food selection was excellent
Минусы: Nothing
источник –
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9,0
Плюсы: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Минусы: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
источник –
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7,3
Плюсы: Speedy boarding and good locker space
Минусы: Lack of room in seat especially with seat in front reclined.
источник –
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6,3
Плюсы: Nice crew
Минусы: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
источник –
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5,0
Плюсы: Crew was generally nice and caring.
Минусы: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
источник –
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9,6
Плюсы: Everything was easy
Минусы: Business class seats are snug for big people compared to other airlines
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9,3
Плюсы: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Минусы: Checking in bags and printing boarding passes were long unorganized lines of people
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4,6
Плюсы: Crew was nice
Минусы: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
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10,0
Минусы: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
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10,0
Плюсы: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Минусы: No. Keep up the good work!
источник –
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10,0
Плюсы: Premium economy was perfect, smaller cabin with less people, great flight.
источник –
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8,6
Плюсы: Crew was great!
Минусы: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
источник –
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7,0
Минусы: Squishy space and very late flight unfortunately
источник –
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7,6
Jhb to Lhr
Плюсы: Most of it was of a reasonable standard.
Минусы: Plane was full
источник –
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8,3
Плюсы: Great crew. Very kind and efficient.
Минусы: American carriers seem to enjoy poor seat ergonomics.
источник –
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10,0
Плюсы: Craig in first cabin flight crew was amazing. :))))
источник –
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9,0
Плюсы: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!
Минусы: USB socket on the entertainment on both flight out and return was broken.
источник –
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10,0
Плюсы: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
источник –
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10,0
Плюсы: Excellent airline
Минусы: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience
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10,0
Плюсы: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!
Минусы: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.
источник –
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5,6
Плюсы: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
источник –
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0,0
Минусы: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.
источник –
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4,3
Минусы: Seats were really old and outdated
источник –
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8,0
Плюсы: The food was good. The lane was comfortable
Минусы: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.
источник –
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10,0
Плюсы: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
источник –
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9,2
Плюсы: The crew were lovely and the seats were ok.
Минусы: Not a lot to Improve on to Be fair
источник –
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5,3
Плюсы: Crew was attentive.
Минусы: Tiny, uncomfortable seats with warn cushions.
источник –
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5,0
Плюсы: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Минусы: Seat was shockingly small, even for economy class. TV was poor quality.
источник –
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8,6
Плюсы: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.
источник –
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9,3
Плюсы: Karl was amazing! So helpful and sweet!
Минусы: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.
источник –
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8,0
Плюсы: Comfortable seat. Great crew!
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8,0
Плюсы: Amazing and helpful crew. Great seat.
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7,0
Плюсы: Not crowded. Crew was good.
Минусы: Not taking a bus to board the plane.
источник –
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7,6
Минусы: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
источник –
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8,3
Плюсы: The crew were all excellent
Минусы: Dinner choice was poor. Starter was just a few salad leaves.
источник –
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8,0
Плюсы: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.
источник –
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6,3
Минусы: My tv screen could not show the movies
источник –
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8,3
Плюсы: The crew was very good and there was enough leg room.
Минусы: The dinner option was underwhelming.
источник –
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10,0
Плюсы: The crew on Virgin Atlantic was superb!
источник –
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9,3
Плюсы: The crew where awesome and catered to every need and requirement.
Минусы: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.
источник –
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8,6
Плюсы: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Минусы: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
источник –
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8,6
Плюсы: The crew was outstanding and the good choices were excellent
Минусы: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system
источник –
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10,0
Плюсы: Comfy, nice crew, attentive.
Минусы: Nowt
источник –
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6,0
Плюсы: crew was nice
Минусы: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.
источник –
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6,3
Плюсы: It was empty so we were told we could move around in the empty seats
Минусы: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).
источник –
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10,0
Минусы: Nothing
источник –
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10,0
Плюсы: Excellent service!
источник –
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6,6
Минусы: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
источник –
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6,0
Минусы: There is no entertainment, not really required on a short flight but nice when offered.
источник –
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2,0
Минусы: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
источник –
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9,0
Плюсы: The roomie seats, the USB port, and in flight entertainment
Минусы: Child free section
источник –
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10,0
Минусы: More leg room
источник –
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9,6
Плюсы: crew / cabin staff always seem very friendly and genuine and a willingness to help
источник –
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4,6
Плюсы: I liked the movies
Минусы: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep
источник –
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9,0
Плюсы: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.
источник –
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3,6
Плюсы: The boarding was fast.
Минусы: For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep.
источник –
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2,0
Плюсы: The flight was so delayed I missed my connecting flight to jfk.
Минусы: The flight was so delayed I missed my connecting flight to jfk.
источник –
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3,6
Плюсы: The crew was maybe average, that was still the best point.
Минусы: Extremely tight space. The food was almost inedible. Awful.
источник –
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8,0
Плюсы: The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!
Минусы: The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it.
источник –
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10,0
Плюсы: Great crew, comfortable and smooth flight
источник –
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10,0
Плюсы: Crew was very attentive...food selection was excellent
Минусы: Nothing
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9,0
Плюсы: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Минусы: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
источник –
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9,6
Плюсы: Everything was easy
Минусы: Business class seats are snug for big people compared to other airlines
источник –
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9,3
Плюсы: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Минусы: Checking in bags and printing boarding passes were long unorganized lines of people
источник –
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10,0
Минусы: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
источник –
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10,0
Плюсы: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Минусы: No. Keep up the good work!
источник –
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10,0
Плюсы: Premium economy was perfect, smaller cabin with less people, great flight.
источник –
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8,6
Плюсы: Crew was great!
Минусы: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
источник –
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10,0
Плюсы: Craig in first cabin flight crew was amazing. :))))
источник –
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9,0
Плюсы: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!
Минусы: USB socket on the entertainment on both flight out and return was broken.
источник –
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10,0
Плюсы: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
источник –
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10,0
Плюсы: Excellent airline
Минусы: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience
источник –
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10,0
Плюсы: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!
Минусы: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.
источник –
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10,0
Плюсы: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
источник –
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9,2
Плюсы: The crew were lovely and the seats were ok.
Минусы: Not a lot to Improve on to Be fair
источник –
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8,6
Плюсы: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.
источник –
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9,3
Плюсы: Karl was amazing! So helpful and sweet!
Минусы: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.
источник –
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10,0
Плюсы: The crew on Virgin Atlantic was superb!
источник –
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9,3
Плюсы: The crew where awesome and catered to every need and requirement.
Минусы: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.
источник –
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8,6
Плюсы: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Минусы: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
источник –
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8,6
Плюсы: The crew was outstanding and the good choices were excellent
Минусы: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system
источник –
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10,0
Плюсы: Comfy, nice crew, attentive.
Минусы: Nowt
источник –
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10,0
Минусы: Nothing
источник –
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10,0
Плюсы: Excellent service!
источник –
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9,0
Плюсы: The roomie seats, the USB port, and in flight entertainment
Минусы: Child free section
источник –
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10,0
Минусы: More leg room
источник –
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9,6
Плюсы: crew / cabin staff always seem very friendly and genuine and a willingness to help
источник –
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9,0
Плюсы: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.
источник –
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10,0
Плюсы: Great crew, comfortable and smooth flight
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7,3
Плюсы: Speedy boarding and good locker space
Минусы: Lack of room in seat especially with seat in front reclined.
источник –
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7,0
Минусы: Squishy space and very late flight unfortunately
источник –
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7,6
Jhb to Lhr
Плюсы: Most of it was of a reasonable standard.
Минусы: Plane was full
источник –
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8,3
Плюсы: Great crew. Very kind and efficient.
Минусы: American carriers seem to enjoy poor seat ergonomics.
источник –
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8,0
Плюсы: The food was good. The lane was comfortable
Минусы: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.
источник –
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8,0
Плюсы: Comfortable seat. Great crew!
источник –
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8,0
Плюсы: Amazing and helpful crew. Great seat.
источник –
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7,0
Плюсы: Not crowded. Crew was good.
Минусы: Not taking a bus to board the plane.
источник –
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7,6
Минусы: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
источник –
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8,3
Плюсы: The crew were all excellent
Минусы: Dinner choice was poor. Starter was just a few salad leaves.
источник –
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8,0
Плюсы: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.
источник –
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8,3
Плюсы: The crew was very good and there was enough leg room.
Минусы: The dinner option was underwhelming.
источник –
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6,6
Минусы: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
источник –
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8,0
Плюсы: The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!
Минусы: The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it.
источник –
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6,3
Плюсы: Nice crew
Минусы: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
источник –
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5,0
Плюсы: Crew was generally nice and caring.
Минусы: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
источник –
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4,6
Плюсы: Crew was nice
Минусы: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
источник –
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5,6
Плюсы: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
источник –
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0,0
Минусы: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.
источник –
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4,3
Минусы: Seats were really old and outdated
источник –
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5,3
Плюсы: Crew was attentive.
Минусы: Tiny, uncomfortable seats with warn cushions.
источник –
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5,0
Плюсы: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Минусы: Seat was shockingly small, even for economy class. TV was poor quality.
источник –
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6,3
Минусы: My tv screen could not show the movies
источник –
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6,0
Плюсы: crew was nice
Минусы: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.
источник –
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6,3
Плюсы: It was empty so we were told we could move around in the empty seats
Минусы: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).
источник –
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6,0
Минусы: There is no entertainment, not really required on a short flight but nice when offered.
источник –
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2,0
Минусы: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
источник –
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4,6
Плюсы: I liked the movies
Минусы: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep
источник –
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3,6
Плюсы: The boarding was fast.
Минусы: For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep.
источник –
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2,0
Плюсы: The flight was so delayed I missed my connecting flight to jfk.
Минусы: The flight was so delayed I missed my connecting flight to jfk.
источник –
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3,6
Плюсы: The crew was maybe average, that was still the best point.
Минусы: Extremely tight space. The food was almost inedible. Awful.
источник –
Статус рейса
Virgin Atlantic — карта маршрутов
Популярные маршруты перелетов
Перелет
Аэропорт вылета
Место назначения
вс
пн
вт
ср
чт
пт
сб
В
П
В
С
Ч
П
С
103
Лондон
LHR
Атланта
ATL
1
Лондон
LHR
Ньюарк
EWR
206
Лондон
LHR
Гонконг
HKG
21
Лондон
LHR
Вашингтон
IAD
449
Лондон
LHR
Йоханнесбург
JNB
155
Лондон
LHR
Лас-Вегас
LAS
23
Лондон
LHR
Лос-Анджелес
LAX
5
Лондон
LHR
Майами
MIA
250
Лондон
LHR
Шанхай
PVG
105
Лондон
LHR
Сиэтл
SEA
251
Шанхай
PVG
Лондон
LHR
104
Атланта
ATL
Лондон
LHR
2
Ньюарк
EWR
Лондон
LHR
207
Гонконг
HKG
Лондон
LHR
450
Йоханнесбург
JNB
Лондон
LHR
156
Лас-Вегас
LAS
Лондон
LHR
24
Лос-Анджелес
LAX
Лондон
LHR
6
Майами
MIA
Лондон
LHR
106
Сиэтл
SEA
Лондон
LHR
22
Вашингтон
IAD
Лондон
LHR
19
Лондон
LHR
Сан-Франциско
SFO
128
Нью-Йорк
JFK
Манчестер
MAN
42
Сан-Франциско
SFO
Лондон
LHR
158
Бостон
BOS
Лондон
LHR
157
Лондон
LHR
Бостон
BOS
182
Лос-Анджелес
LAX
Манчестер
MAN
181
Манчестер
MAN
Лос-Анджелес
LAX
4
Нью-Йорк
JFK
Лондон
LHR
75
Манчестер
MAN
Орландо
MCO
76
Орландо
MCO
Манчестер
MAN
127
Манчестер
MAN
Нью-Йорк
JFK
29
Лондон
LGW
Бриджтаун
BGI
86
Лас-Вегас
LAS
Манчестер
MAN
85
Манчестер
MAN
Лас-Вегас
LAS
27
Лондон
LGW
Орландо
MCO
28
Орландо
MCO
Лондон
LGW
33
Лондон
LGW
Сент-Джонс
ANU
34
Сент-Джонс
ANU
Лондон
LGW
25
Лондон
LHR
Нью-Йорк
JFK
301
Нью-Дели
DEL
Лондон
LHR
412
Лагос
LOS
Лондон
LHR
72
Орландо
MCO
Глазго
GLA
30
Бриджтаун
BGI
Лондон
LGW
300
Лондон
LHR
Нью-Дели
DEL
411
Лондон
LHR
Лагос
LOS
110
Атланта
ATL
Манчестер
MAN
109
Манчестер
MAN
Атланта
ATL
90
Сент-Джорджес
GND
Кастри
UVF
89
Лондон
LGW
Кастри
UVF
89
Кастри
UVF
Сент-Джорджес
GND
90
Кастри
UVF
Лондон
LGW
122
Бостон
BOS
Манчестер
MAN
121
Манчестер
MAN
Бостон
BOS
71
Глазго
GLA
Орландо
MCO
161
Белфаст
BFS
Орландо
MCO
64
Гавана
HAV
Лондон
LGW
63
Лондон
LGW
Гавана
HAV
162
Орландо
MCO
Белфаст
BFS
98
Скарборо
TAB
Кастри
UVF
97
Кастри
UVF
Скарборо
TAB
Virgin Atlantic – популярные аэропорты
- Аэропорт Лондон Хитроу (LHR)
- Аэропорт Нью-Йорк Джон Ф Кеннеди (JFK)
- Аэропорт Лондон Гэтвик (LGW)
- Аэропорт Манчестер (MAN)
- Аэропорт Орландо (MCO)
- Аэропорт Лос-Анджелес (LAX)
- Аэропорт Бостон Логан (BOS)
- Аэропорт Йоханнесбург (JNB)
- Аэропорт Сан-Франциско (SFO)
- Аэропорт Атланта Вест Хартсфилд (ATL)
- Аэропорт Лас-Вегас МакКарран (LAS)
- Аэропорт Сиэтл Такома (SEA)
- Аэропорт Майами (MIA)
- Аэропорт Бриджтаун Грантли Адамс (BGI)
- Аэропорт Шанхай Пудун (PVG)
Контакты Virgin Atlantic
- VS Код ИАТА
- +44 (0) 7481 339184 Позвонить
- virginatlantic.com Посетить
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