|Популярный аэропорт||Хошимин – Ханой Нойбай|
Минусы: Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class
Плюсы: Check in was good
Минусы: Food. Don’t serve anything if it is going to be that bad. And offer beverages
Минусы: Onboarding time
Минусы: With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask
Плюсы: Liked that the busses to gate at arrival were not packed
Минусы: Not having middle seats filled thought that was terrible
Плюсы: Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy.
Плюсы: Short flight, comfortable schedule
Минусы: I did not get a comfortable seat
Плюсы: Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available.
Минусы: Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage
Плюсы: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.
Плюсы: They boarded the plane early, which meant we arrived at our destination early.
Минусы: All we got was a bottle of water.
Плюсы: Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time.
Минусы: Keep up great service standards
Плюсы: Food and crew
Минусы: Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines
Плюсы: The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money.
Минусы: No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM.
Плюсы: Crew were great. Seating was comfortable.
Минусы: Boarding seems a bit of a crazy process.
Плюсы: Plane is good
Минусы: Delay 2x poor
Плюсы: The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself.
Минусы: The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight.
Плюсы: Was given lounge access, quick easy boarding, very organized.
Минусы: I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete
Плюсы: seat uncomfortable, food wasn't good
Минусы: armrest seats should moveable for a child can lay down during 11hrs45' fly. Terrible experience! My seat number was 53A,B, and C wasn't moveable, boeing 777
Плюсы: Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row
Минусы: We’re used to entertainment in seat like delta
Минусы: Excellent service over all.
Минусы: Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing.
Плюсы: Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight.
Минусы: Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage.
Плюсы: Reasonable price and not complicated
Минусы: Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change.
Минусы: On-time departure
Плюсы: Didn’t seem perfectly organized at all times. But they did a good job regardless.
Плюсы: The crew was great.
Минусы: But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages.
Плюсы: The flight attendants were wonderful and the business class seats were very spacious and comfortable.
Плюсы: Friendly crew. Short flight, very efficient
Минусы: It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!
Плюсы: no-nonsense, plain flight, what else would a frequent flyer wish?
Плюсы: I love flying on Vietnam Airlines
Crew always friendly and helpful
Плюсы: crew were friendly and professional, food was not too bad for aeroplane food.
Минусы: In-flight entertainment
Минусы: If a flight is delayed, they could inform us.
Минусы: Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you
Минусы: Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air
Минусы: They could improve on the entertainment and service.
Плюсы: The cabin crew were very pleasant.
Минусы: The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute.
Минусы: Very little. Just a great flight .
Минусы: Got me there, no worries.
By far the worst airline I've flown with
Плюсы: Food was the only good part
Минусы: The crew was rude, no blankets, no entertainment. Overall was not good
Still my least favorite flight
Плюсы: Food, the entertainment selection
Минусы: The crew
Минусы: Slow check-in not very comfortable seats and food was awful.
Минусы: Cleanliness of plane interior can be improved.
Плюсы: The flights left and arrived on time.
Минусы: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.
Минусы: Allowing the boarding of business class passengers before economy class passengers.
Минусы: More chairs at boarding gate in Bangkok, please
Плюсы: Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours.
Минусы: I could not check in online.
Минусы: Departing on time, boarding more organized fashion.
Плюсы: plane was new and captain was professional
Минусы: plane was badly late and the boarding process was poorly coordinated
Плюсы: The crew was very nice.
Минусы: There were passengers clapping through the whole flight.
Плюсы: The fact that it was an over night flight.
Минусы: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.
Плюсы: On time service and crew service
Минусы: Improvement to entertainment and food selection
Плюсы: Staffs are nice, food is good
Минусы: Delay 50’ without anouncing
Плюсы: The entire flight was pleasurable. The crew was outstanding.
Минусы: Apparently the records showed that credit card used did not match with the actual card used. I used my Kayak account to book 7 tickets. My friend used his credit card to pay for all 7 tickets. The records showed that my wife’s credit card was used when in fact my friend’s card was charged.