Hotel ai Mori d'Oriente

Loved that it was in a more quiet section of Venice and that it was directly on the water, so boat taxis could get to it. Also the staff were incredibly thoughtful and helpful, they arrange free tours to Murano and help you with ANY request you may have. We had to check out at 6am and they even packed us a “to go” breakfast.

The only thing that wasn’t amazing was the WiFi connection, it kept breaking off.

The hotel was spotless clean, very comfortable room, staff were very engaging, and the breakfast buffet items were good quality. At breakfast the hotel gave a small birthday gift (we guess they knew from the passport at check in). The hotel is in a quiet area with several nice restaurants/cafe within just a 3-5 minute walk, and only a 15 minute walk to the train station.

Our only negative was the WiFi generally unavailable in our room and spotty in the common areas.

Absolutely superb service, we go there every year to end our holiday in Europe on a high note, staff always remember us. We are always made feel very special and important and I have no doubt so are other guests. The customer is always of most importance :). We love this place !

Great location, nice clean rooms, nice hotel

Room was a bit on the small side

Staff was extremely kind and helpful, they even booked a good restaurant for us and gave an upgrade in the room, as it was for us a special occasion.

Certain common parts of the hotel maybe a bit “tired”