Friendly staff. Citrus water in lobby refreshing Great interior design/decor Location No free wi-fi
Updated, modern hotel. Very friendly and helpful staff. Great location for touring DC by foot. Restaurant food was so-so. Found places close by for all of our other meals.
very nice staff!
The room was large and had a kitchenette First floor room with huge bay window directly looking into the hotel check in turn about. As soon as we opened the door to our room we phoned the front desk we had just walked 100 feet from in hopes of getting something more private. It was our anniversary weekend. Nope, no way we can get a different room. Apparently from the time it took us to walk to out room everyone checked in to sold out rooms. BS. Lighting was dim and we had to keep our window curtains closed so as not to be on exhibit for the arriving and departing guests. the tv reception was fuzzy and off at 90° from the bed. Also safety was a big concern of mine because of no protection or barrier from cars. They are in and out all day and night. With one small mistake they would be in our bed. I would not keep my dogs in this room. I'm sure even one floor up would have been better. We had a nice time outside our overpriced and unsympathetic room. Cool neighborhood. Shopping and food good. Night life ok.
Staff was very responsive. There is nothing I found that I did not like.
Staff are five star!!! Bldg is old and dates. Clean, but very dated
comfy bed outside traffic was a little noisy
Size and staff both exceeded my expectations.
I enjoyed the fact that it was in a great neighborhood, great for sightseeing and shopping. Also the separate bedroom with living room with pullout queen, full kitchen and dining room was great for our family. It is older, dated. Tiny bathroom.
Cozy ambiance. Comfortable bed. Pleasant staff. "Vintage" suite accommodations in kitchen/ living area Trash was not taken out under kitchen sink. Facilities: think Jetsons meets retirement home
Great value for price. The hotel is located in a great area right at the beginning of Georgetown. It is convenient and walking distance to everything (including national mall if you walk a half hour). Being close to waterfront was also great feature. The room was spacious and had full kitchen which was great. The room was very comfortable as well. Decor seemed a little dated, especially in the kitchen, but that really doesn't bother me that much. Room seemed very clean but on my last day I found A HUGE WATERBUG in the closet. That totally ruined it.
very spacious, very comfortable rooms breakfast area some crowded in the mornings as it is small for the hotel size ... slightly inconvenient street position for lobby
size and comfort of the room--was excellent as well as a simply great location.Your remodel work is very good!
Location. Dated. Not particularly clean.
The comfort of the room was fantastic, especially compared to the price we paid. The breakfast we had at the Art & Soul was tremendous... And the Concierge was very professional when we asked for information about sightseeing and dining in DC, unfortunately I don't remember his name! All in all a wonderful stay! Nothing!
The best feature of the hotel was the convenient location. Staff were friendly and helpful.
the location is perfect, next to union station and close to the museums
The bed was extremely comfortable. It was very quiet. I didn't hear much noise inthe hall and nothing from adjoining rooms.
Location, but there was no many restaurants around there, so we all went to Hilton, but the dinner on 11th Fl at Hilton was terrible. The room was small, and bathroom was stuck all the time, so the next person had to shower in the full of water of bath tub.
The location The restaurant was under renovation and the breakfast was okay with no table to sit. I deplore this but I understand in a sens but they could do better to accomodate the guest to sit. I will still recommand the Hotel
The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us. We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
Roof top pool, stylish room and great location. Breakfast was modest considering its price.
Location very close to both Union Station and Capitol Hill, nice furnished and spacious rooms, free wifi in lobby. Breakfast not included.
location, clean and nice room, good room service some personell, lack of polintess and manners, not attentive and not accurate. Not welcoming.
The bed was very comfortable; room very clean and attractive. Our hotelwas on the tenth floor just below the fitness room. We were wken up at around 6 am for four days due to the noise of someone uisng the facilitities. We would recommend this hotel to others with the caveat to do so only if the room is on a lower floor.
Просторный номер, большая ванная комната. Есть гладильная доска и утюг. Большие удобные кровати. Очень чисто. Открытый бассейн отгорожен от улицы зеленью. Близко и к центру, и к району клубов и баров. В номере нет холодильника.
Более дружелюбный персонал и более современная сантехника
Отличный персонал, нас заселили раньше установленного времени. Отличный бассейн. Чисто. Окна некоторых номеров выходят во двор, где очень шумно.
very good hotel. -
Большой отель, отзывчивый персонал, уютные чистые номера, все понравилось включить завтрак в стоимость
the location is near where my son lives- walking distance The air conditioning (rm902) seemed un able to bring the temperature of the whole space down. The layout puts much of the room a long distance to the cooling air. The sink in the bathroom leaves little space for the toiletries.
Location, staff was friendly, room was spacious and luxurious. Price was good value for the area. Wish I could have checked in before 3pm, but they did try to accommodate me.
A Kimpton stay is always worth savoring and the Topaz is no exception. Conveniently located on a quiet street just a block away from Du Pont Circle, its plethora of restaurants and Red Line metro stop, couldn't be better positioned. One of Kimplton's older properties in DC, its age is beginning to show but the rooms remain very comfortable with well functioning AC (important in this city) and comfy beds and linens. The people at a Kimpton are always the best, and the Topaz staff don't disappoint with helpful tips and recommendations and a willingness to pursue whatever you need. The tight lobby and now fading décor reflect the early days of Kimpton's rapid expansion in the District. The Topaz is a very intimate, boutique hotel that fits in well with the quiet residential neighborhood. Rooms are surprising spacious and physically comfortable, but well-worn and in need of an overall rehab with an attention to technology and access to electric and USB outlets, particularly around the desk (where you still need to crawl under to plug in your computer!). All said, I'd easily stay here again for its convenient location when the price is right.
The room was extremely spacious and the front desk staff was very accommodating. I also like the general ambience of the hotel. Front desk comped my minibar purchase because of the door issues. I was disappointed by the level of upkeep associated with my room. The entry door was clearly broken. You had to yank hard and really slam the door to get it to shut and stay locked. My housekeeper left my room door wide open after servicing the room one night so I came back to an open door. All of my belongings could have been stolen but luckily everything was there. The AC unit wasn't functioning properly so the room temp was a bit hot. The lighting in the vanity area was burned out. Could have been great but this really took away from the experience. Also no HBO
Good location, hotel was clean and modern. The location was convenient to public transit and although the neighborhood is a bit dead, it is changing quickly.
Anthony at the front desk was great!!!! The pasta from the restaurant
New and clean. Upon leaving, I was placed in what I thought was a metered taxi only to find out it was some private cab (not Uber) demanding twice what I paid for the same trip the night before. Went out of my way to stay at the hilton because of loyalty program only to find out they don't award for bookings made through third parties. Some excuse for a $350 per night stay and they can't award their bogus points worth $3?
The room was beautiful and spacious, even with 2 adults and 2 children. The staff was very friendly and helpful. The pool was very small and wasn't very clean. With one other family, it felt crowded. The hotel was a bit far from the monuments. There is a Metro station around the corner, but we had to take it everywhere we went, often having to change lines. We were too far to walk anywhere. The parking was very expensive: $38 + 18% tax each day, so for 4 nights, it cost an additional $180! And valet was the only option, so we had to pay it.
The service is excellent, the staff is very friendly and something that makes you feel really good
Clean, comfortable and nearby to local transportation. On the day of our checkout we weren't catching a train until the early evening but they held our bags for us so we could enjoy our last day in D.C. unencumbered. Nothing to speak of.
Room was huge, clean and comfortable. Also, good locations. Almost no bars or restaurants.
It was 100° this weekend and our neighborhood had a blackout so I ran here. I was pleasantly surprised. The location was great being right above the grocery store and right around the corner from the metro. The facilities were kind of small but they were definitely nothing to complain about. I don't really have any negative comments. I wish I had a tub instead of a shower. That would be my only disappointment.
Very comfortable bed Clean Central Location - restaurant/bar is average - not too many local restaurants after business hours
Very fancy (and you pay for it). Gym was one of the best hotel gyms I've ever seen. We basically just used our room to sleep, and it was more than adequate for that (wish we had used more of the services, given what we were paying. Great bathroom, furniture and linens... spacious and clean. The bed was comfortable... firm with fluffy pillows... but it wasn't very steady... creaked and made a lot of noise when we got a little, um, active...frankly even just getting into bed, it made noise. Otherwise, the bed was great. Great view. Very close to a grocery store, a few restaurants and the metro station (Noma University station)... a conveniently central location to walk or ride to most of the city. Iced tea, infused water and cookies by the front desk, during the afternoon... coffee and hot tea in the mornings.
The staff provide great services
This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
Nothing Small room and very noisy
Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze. The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill. The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
Great location, very trendy, rooftop pool and bar excellent! Parking a little pricey, small but clean (and cute) rooms
Beautiful and clean We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
Ideal location. Some issues with the AC. It was ok, just not ideal.
The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in) Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
The hotel was clean and the staff was friendly. Very conveniently located. If you need to be close to Dupont and don't plan on spending much time at the hotel, it's a good choice. The hotel is under major construction. At first, it wasn't even clear how to enter the building. Then we figured out that we needed to enter through the parking garage. The front desk is a small kiosk by the elevators. It's still a decent choice for the price if you're mostly concerned about location.
Staff attitude was terrible. It took over 25 minutes to check in at one o'clock in the morning. The lobby was dirty and dusty and the construction elevator came to bring me to my room had all sorts of debris . I was woken up to a fire alarm and walked down 8 flights of partially (dangerous) lit stairwell. When I arrived in the lobby it was thankfully declared a false alarm . I checked out of the hotel out of breath unshowered and a disheveled mess.
It was a beautiful hotel, and the staff was very friendly. There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe. Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
My wife and I prefer boutique hotels, with heavy emphasis on set and setting. this place creates an environment that transports you from the norm of your life to the fantastical. Highly recommend this hotel! Was very romantic, upgrade to a king studio as we did, or better. Such a magical place! The only comment I would have is to park you car directly across the street from the hotel where the parking is around $20 a day instead of teh hotels $38 dollar valet service.
i found a real good offer - 92 dollars a day for a double room
Decor and bed. As is usually the case in the USA, most staff less than fully competent.
Sufficient for a stay over night.
Very nice hotel, good location, staff very helpful.
The hotel was very central to points of interest (for me) ie historical sites, shopping, gay neighborhood. All within walking distance. Fantastically clean. No negatives
Great hotel very poor housekeeping Our room was not cleaned after requesting twice Room was not cleaned till after 8:00pm. At time of check out Valet pulled up our car and it was badly damaged. At time of payment I was charged for parking $35.00 each day After I complained about damage to car I wasn't charged for parking. I paid my bill over $500.00 I asked to see manager and complained about room not being cleaned until after 8
great room, location, cleanliness no hot shower
Hip Decor, clean, comfortable.
Very modern and clean facilities. The staff. Location
Very little Terrible customer service
Close to where I needed to be. Good amenities on site. Bed was comfortable, not luxurious, but fine for a night or two. Price was great, I assume marked down for slower holiday time while there was no business travel.
It's a great location. Near metro and plenty of great places to eat. Walls are paper thin. Had very noisy neighbors. Called staff but did not help.
The gym was exceptional and housekeeping was nice for cleaning my two tee shirts for me the night before I had to leave free of charge. Everyone else that wasn't at the gym or cleaned my t for free wasn't very nice. I always smile and say thank you and please it isn't even hard to be nice to me. Just polite would be enough but most the staff was pretty confrontational for no reason it was a torture b/c i don't like confrontation at all. It's doesn't seem that hard to me to simply answer to a question without a frown. Makes me feel very bad. Hated that really. And they made me wait like 20 mins at the restaurant and didn't take my order. All I did was ask to sit next to the garden (smiled said please and even thank you).
Have stayed many times - the experience is always great
Friendly, helpful staff. The hotel a little fart from most of the attractions, but It was within walking distance from the metro, the zoo, and some great little restaurants. Rooms were clean and comfortable. We did not know in advance that we had to pay roughly $50 a night for parking... I stayed at a Hilton in DC a few years ago and we had free parking. Other than that I have no complaints :)
The OMNI is a beautiful hotel with a lovely garden and nice pool and gym. Excellent location for conferences in the Wardman Center just across. Good connection to metro. I had booked a room 3 months in advance including 4 days on a conference rate. 5 days before the main meeting I received an email telling me I had to move to an airport hotel, 30 minutes drive away from the hotel and the conference I was going to attend for the Tuesday and Wednesday night of my Sunday to Saturday stay because of a 'technical error' in booking. I had a meeting at the OMNI the very Tuesday. When calling them management (Chris) was non-accommodating and impolite and the offer of a refund to find another accommodation is little help 4 days before a conference with 4000 attendants. They offered to cover one of the nights in the airport hotel. Overall friendliness in the hotel was not at the level usually encountered in places of this level and I had to call at 14:00 one day to get the room serviced.
Close to transportation and restaurants.
The hotel is dated. The window air conditioner kept the room too cold and woke me up often
Hotel is nice enough, clean and comfortable, polite staff, the normal positives from a hotel. Besides parking it was a very good experience. The only thing I would complain about is that parking in the area is incredibly difficult at best. The hotel has plenty of parking but it costs 50$ for overnight and there wasn't really any warning for this fact, if there was it would have been much less annoying.
Walls are somewhat thin. Could hear hallway noise and room next door.
The large bathtub--one of the great things about older hotels Location close to the metro Friendly staff
A party on our floor was raging til 4am when it was finally ended due to police intervention despite many phone call to front desk beginning at 10pm. Got $50 off stay but should have been completely comped.
I liked the size of the rooms. The elevators fit maybe 4 people. One of the two broke and we waiting for about 15 before we took the stairs from the 8th floor. We had a group of friends staying on the east end. Someone was throwing and party and you could hear them when we got off the elevatorl. It was unacceptable how loud there were. An hour later security came and did nothing. I was glad my room was on the other side of the hotel.
This is a gorgeous hotel. The entrance is very grand with beautiful chandeliers. The staff was attentive and polite. We checked in quickly and were given a large room with a balcony - even a spacious bathroom. The metro is very close if you're heading to the monuments or museums. Also the zoo is about a half mile up Conn. Ave. which was convenient. Adams Morgan is nearby and there are lots of great restaurants in between. You can't beat this location anywhere in D.C. I've stayed at the Omni in New Orleans, New York, and Richmond over the years. They are all an excellent choice. Nothing.
Staff was very friendly and the room was clean, comfortable, and dark at night. At check in my wife asked about a refrigerator since she is pumping and the young lady had one sent to the room. The refrigerator was broken. We were able to make due with ice from the hall.
I liked everything. The room was modern, well appointed, with a comfortable bed, and spacious bath. The staff was as pleasant and helpful as any I have encountered in some time. The location is great! I ate in the restaurant once and I enjoyed my meal. I look forward to my next visit. The closet space in the room I had was limited and would probably be tight for two people. This is a very small fault in an otherwise very pleasant stay.
The people at the front desk, the concierges, the doormen, and the housekeeps were truly concerned about my comfort and seeing that I had the best possible time in Washington. Your concierges are extremely knowledgeable and took the time necessary to help me find stores and restaurants; making phone calls for me to get things done. My own family doesn't care for me that well! Cannot think of anything. Oh, there is one little thing, the front door to my room, number 302, sticks. I meant to inform the front desk, but it was so insignificant compared to everything else, that I forgot.
The staff was very friendly and helpful. Miscommunication in the lounge regarding a wine selection, and subsequently being overcharged.
Location and cleanliness
Very polite & accommodating There was 1 towel for 2 guests each day that required making a phone call for towels everyday. There was no blanket on the bed, just an abrasive comforter that was too hot. The room was never cool enough. We paid for a room with a view, but ended up with a room that looked at a wall.
The staff and service was first-rate and the location made walking easy to the various monuments and museums. Also the train station was in easy walking distance. I can honestly say that there was nothing bad about this trip...my wife and I had a wonderful time!
Location, excellent door men. No premium channels. Broken toilet that was "fixed" twice but I had to fix it myself a couple times. No water pressure. House keeping only left us with 1 towel. View of a brick building 6ft from my window. Bar staff were disruptive and joking loudly with doormen while people waited at the bar.
very comfortable bed and room Most of the staff was excellent but one person was not friendly and didn't make effort to upgrade the room since the door of the room they gave me was broken. A second person immediately changed the room for the better.
great location 2 minute walk to crystal city metro station very comfortable beds very nice place very friendly staff would definitely stay there again internet not free $12 charge
Room Staff Restaurant for breakfast Exhorbitant parking charge Technological difficulties getting elevator started and opening garage exit gate
We could see the Metro stop from our room - super close. The air conditioner was not limited and actually got the room cool enough to snuggle under the quality bedding. It didn't clank and groan when it cycled. We slept better that we do at home ( no pets to distract us too). Being from drought stricken Northern California, we really enjoyed the long shower with high pressure and consistent temperature. Shuttle service was great to take us to another hotel where other family members were staying ( they waited to book) as we prepared to have my parents interned at Arlington Cemetery - 3 short Metro stops away. We WILL stay there again!! No CONS - We were on the go, we arrived after midnight and returned late every night so the hotel restaurant was't open like in larger hotels, but they did have a room service menu that provided good healthy food. They gave us a late check out because of a late departure flight. Really NO complaints. We travel A LOT for our 2 businesses (and a retired federal employee) - I wish they were all like this. Excellent Value and excellent super-helpful staff. oh - and internet is not complementary.... that was a surprise.
The staff were very professional and helpful. The room was updated and clean and the property was safe and quiet. The ATM was down.
Nice lobby bar staff. Location is right near metro so very convenient. Lobby is nice and spacious. There wasn't anywhere to sit outside - no rooftop lounge, courtyard or even outside sitting area. That was frustrating. Wifi was expensive unless you are a starwood preferred guest -- JOIN!
The staff was very nice and friendly. The lobby was clean and has a luxurious ambiance. The bed was comfortable. The room was not as nice as the photos would suggest. Large HDTV with mostly non HD channels. Condominium wrapper on the floor of the room. Wifi cost 12.95 unless you enroll in their rewards program. I won't be back.
The bed and pillows are so comfortable and the metro is across the street. Great sleep and easy to get around It was all good
Bed was soooooooo comfortable.
We had an issue with our bathroom shower, but they quickly tried to fix it.
Room, facilities closeness to airport Nothing
Westin was clean, simple, comfortable and overall a very great place to stay. It was an EASY walk to the Crystal City metro station which was a big plus getting and out of the city. The room was what you'd expect; clean, comfortable and modern. I did not interact much with the staff, but they gave a great impression of friendly and hospitality. The parking was very expensive at $30/day. I've stayed at other Crystal City hotels and parking was much more reasonable.
Robert and Maylia at the front desk were accommodating. I had to change my room three times because it was unclean. The rooms had hair, and foot prints on the bathroom floor, a greasy stove top, a small pinkish spot on the coverlet, greasy finger prints on the remote control, splatters on the mirrors and shower handle, a stain on the sofa and splatters on the toilet.
Beds were comfortable, quiet, clean All was great
The staff Was great and ver y nice and we will be staying there again
I loved this little hotel. <$100 a night and right in the middle of embassy row. Easy walk to markets, attractions, coffee, anything. This is an older hotel, which I prefer, and look for when booking. The staff was lovely and accommodating in every way, beds were comfy, hot water was plenty, noon check-out and good coffee with continental breakfast. That's my criteria Parking can be a nightmare, but that's true of all of DC lol. Also, I read reviews of people griping about the breakfast choices...but it IS a "continental" breakfast, not a "full" breakfast...I feel like I should defend this, lol. (I was more than pleased with my multi-grain bagel and OJ)
location is convenient, near embassies. staff are nice. breakfast is acceptable, coffee and hot water is for the entire day. The price, comparing with others in the region, worth it. first two nights i was distributed to a no-window room, so you can imagine the air and depression. And the last also the third night, i luckily lived in a fifth-floor room, which is much more comfortable. However, kids to the next door did everything except for stop, so you know the sound insulation.
A very cheap hotel. Great for the money.