The Westin Washington, D.C. City Center

Nice hotel for overnight stay

1) clean bathroom 2) bath tub doesn't clog when you take a shower; commendable on this part. 3) bed was very comfortable.

1) Accepts pets; this should be flagged prior to booking. There should be an option for customers to select non-pet room esp if one has allergies. 2) Business practice of asking for advance credit card signature. 3) WIFI and use of business center equipment are not standard amenities and customer pays i.e. cost of WIFI is based on GB of data.

Too expensive

I think I got bit... there was something biting

Location

The staff (including management) did not respond adequately to their system being down during check in. Problems like that are expected but management did not issue an apology to all guests waiting in line for 30+ minutes and did not show the urgency to find an alternate way to check in all the guests affected by the hotel's system outage.

I enjoyed the view from our hotel room into the interior of the hotel.

I was very disappointed that when I arrived to the hotel that they did not have the reservation information from booking.com and proceeded to have my guest and I wait, embarrassed, while they contacted booking.com to confirm my reservation. It was humiliating to be told in front of my guest that a reservation for me did not exist at that hotel.

Great location easy access to everything you would want to see in Washington , DC.

One small glass of bar wine was $10.00

Unfortunately, we had a medical emergency during our stay. The hotel staff was most understanding and supportive.

The staff, the design of the Hotel, quiet room, facilities.

The comfort of the room and extra touches during the inauguration.

Good Location and Nice Hotel

I didn't Like the fact that the only way to park is with the Valet services....very expensive 35$ per night (Definetly too much)

Great hotel