The Darcy Hotel

Location

Vallet, I have no complaints about the charge $60 per night charge for vallet. I’m in downtown DC and that’s pretty much the going rate. My issue with Vallet is the thief he took cash out of my console. Yes it’s my fault for leaving i

Room preparedness. Request execution. Staff's communication skills.

Great location, easy check-in, appreciated late checkout as well. Great staff at front desk and door. Very easy circle driveway for rideshare. Massive mini-bar/snack offerings if you care about that.

Dirty room carpet--my feet turned brown. Hard to gauge when housekeeping would clean room--I realize I was was in and out of room a lot but I did not get a single housekeeping visit in 4 days. Meh shower--pretty tile did not improve pressure/bad angle.

The gym

we had a horrible time sleeping in the hotel. The heat was absolutely blasting in our room, despite setting it to 63, it was 76 the entire night. We had a technician come and look at it, who assured everything was fine and we could just open our window.

I don`t understand a system of payment. On which grounds 30 USD was debited from my banking cart? When 100 USD ("accident pledge") will be returned? My e-mail isn`t answered.