Минусы: Beach dirty, everything is chargeable and expensive. £12 for a pint of beer, £7 for an ice cream. No orangutans as shown in a lot of marketing literature.
Плюсы: Absolutely brilliant experience! We stayed at the Ocean Wing where 1- The room was big 2- Had a sun bed 3- with outdoor bathtub 4-spectacular view of the pool and beach. The service was exceptional in everything they did from greeting us when we arrived to their farewell when we left. Their breakfast and dinner buffet was large and full of variety. The activities were too many we had no reason to leave the hotel at all. Tips: 1- If you enjoy nature, visit their nature resource center where you can go on a short trek into the nearby jungle, or send your kids to their Ranger experience 2- You can see monkeys and other varieties of wildlife in their reserve 3- DO NOT miss the sunset there, it is one of the most beautiful I have seen in a while 4- They have a cool water slide that kids and adults alike can enjoy - this is in the Garden Wing - walking distance from the Ocean Wing. 5- You can use Uber if you want to pop into the city to visit the local markets, won't cost you more than 40RM but the distance is about 30 minutes from there (1 hour to the airport).