Hotel X Toronto By Library Hotel Collection

Great hotel with excellent staff and amazing views of downtown Toronto.

The hotel is magnificent- stylish and in a superb position overlooking the Lake. Bedrooms are tasteful and well equipped with excellent quality bedding, great coffee maker and fridge. Just the perfect hotel room with a huge window overlooking the Lake. Great bathroom with L’Occitane products.

I really couldn’t find anything to dislike.

Facilities were excellent, room was comfortable and quiet. Bellmen and Valets were quiet good. Clerks were efficient—with billing error quickly corrected.

Shortly after arriving we wandered into the library restaurant. There was a sign that said: “Wait to be Seated.” We did so and the hostess asked our Room number and we complied. We were seated and we proceeded to the serve yourself area with plates in hand and a few items on our plate when we were informed by a gentleman that we were not eligible for that restaurant. We said we were sorry and proceeded to return the plates with food on them. We secured our belongings from the table and left. A small sign would have been quite helpful where we entered saying the restaurant had restrictions on who could be seated. We had not been the hotel long at the time and I later read in a publication that restaurant had restrictions. There were no signs posted in the hotel that I could find regarding restaurants that explained the situation. I don’t want to blow this out of proportion but it was somewhat embarrassing.