Токио — отели

Плюсы: Hotel is very nice , modern and clean. Excellent location. Service is good but English is a challenge.. good gym good breakfast

Плюсы: First thing you notice when you step inside the hotel is the amazing, spalike scent in the whole hotel. The stuff was so nice and friendly. The view from our room, the pool and the bar is breathtaking.

Минусы: For iur liking, the mattress was to soft.

Плюсы: The property was in a convenient location and had wonderful views of Tokyo. Rooms were well appointed, albeit smaller (but of course you are in Tokyo). Breakfast was great. Good use of technology in the rooms.

Минусы: Everything about the property was really nice. Our stay was adversely affected by some really poor advice from the concierge, who sent us to a very overpriced restaurant and led us to believe that the dress code everywhere in Tokyo was very formal, something our booking agent laughingly dispelled the next morning, setting my whole family back at ease. Once we no longer used the concierge we had great food experiences in Tokyo.

Плюсы: супер вид с окна ! понравилось Все!

Плюсы: Good location and new hotel. Japanese style interior bery nice.

Плюсы: Отличный отель очень советую не пожалеете

Минусы: Немного на завтраках персонал не внимателен

Плюсы: Everything

Минусы: Nothing

Минусы: The Wifi could’ve been better: a tad bit slow.

Плюсы: It is actually a very nice hotel. The staff were very attentive, technical items in the room was nice and the room was very nicely decorated, The bathroom and water closet with the Toto washlet was also nice.

Минусы: A third of the room's view was of the roof (of the main building) which was beyond disappointing considering the view was the reason I booked the room. So if the view is important to you, then upgrade the room (which we would have done but was told the hotel was full), check in very early or stay somewhere else. They should market these rooms as partial views to avoid disappointment. Other than that, the room was nice. But then again, there are nice rooms all over Tokyo for a lot less money.

Плюсы: I enjoyed most everything about this hotel. The room facilities were amazing, it was very clean, modern, staff well trained and discrete although English wasn’t really well spoken. Location is great, many restaurants around and metro line quite close. Great view. A Starbucks and Dean and Deluca in the building. Very classy, breakfast very enjoyable too.

Плюсы: I like the high-tech in room. I like the location of the hotel. And I really enjoyed the view from the room!!! Housekeeping did a great job to make the room clean and tidy. The brand of shampoo and others is Byredo (excellent!)..

Минусы: Not much to complain about..

Плюсы: Beautiful hotel with wonderful facilities!

Минусы: Nothing

Плюсы: Very comfortable room. The windows give a fantastic view.

Минусы: A bit sad that there are not spa or sauna or gym.

Плюсы: Новый отель,метро Шимбаши в двух минутах ходьбы,Гинза в четырёх,рядом круглосуточный магазинчик-универсамчик,без пафоса,но очень всё добротно сделано и укомплектовано,без экономии на качестве,скорее даже с избытком. Кровать,подушка,бельё,халат,пижама-выше всех похвал,на мой взгляд. Пижаму купил домой за 4000 Y ,упаковали в свой пакет. Есть все,что можно уместить в небольшом номере. Просторный санузел с отдельной ванной. Кондиционер работает,как полагается. Персонал на пять из пяти. Завтраки не брали(3400Y/человек/ночь)из экономии,судя по всему,много потеряли:)

Минусы: Два лифта не справляются,приходится ждать. Все очень компактно,холл/ресепшн,если разом заехали три семьи,уже переполнен. Курилка одна,наверху,размером с холодильник-трое не покурят вместе. Цена,40000Y/ночь,но это субъективно.

Плюсы: Excellent location, beautiful and quiet room, cleanness. Friendly and helpful staff.

Плюсы: Пижама. Девушка Йена, которая собирается учить русский язык.

Минусы: -

Минусы: The bed was very very firm.

Плюсы: Its a great little hotel in the outskirt of the Ginza district. Hotel is modern, its conveniently located in the Ginza and its 4 min by foot (and with luggage) from Shimbashi train station. I am always skeptical about comments regarding the staff but they were superb with so many requests I wanted them to help me with. Both breakfast choices, American and Japanese were good, and with view and quite music.

Минусы: I stayed in this hotel earlier this year, in March, and liked it. All amenities were fully electronically controlled in the room, which was interesting and convenient. This time, in a different room on the same floor, only some functions were automated.

Плюсы: Staff, location

Плюсы: Неплохой отель прямо в центре Гинзы, высокая узкая свечка. Номера небольшие, но достаточные для городского отеля. Персонал приветливый. Здание современное, система «умный дом» в номере, оборудование всё новое. Приятно.

Плюсы: clean and tidy comfortable pillow and bedding lots of restaurants around

Минусы: no facilities

Плюсы: Beyond expectation! Staffs are very very friendly and ready to help. The location is very convenient, 5 mins' walk to subway station where you can go almost anyway. It's close to Ginza shopping street and there are many local restaurant nearby. It is located in a quiet area where you can avoid the noise of crowds. Different types of breakfasts are available and all of them are very tastey. The dining place of breakfast is fancy and classy with a bird-eye view to the city skyline. In all, excellent quality with reasonable price.

Плюсы: The staff were extremely helpful, courteous and friendly. Rooms were cleaned to a super high standard for a 4 star hotel which was my top priority. The location was very convenient, only minutes' walk to the main shopping areas and the Shimbashi Station. Lots of restaurants nearby with good varieties to choose from. There were a fabulous French cake shop and Lawson only a stone's throw away.

Минусы: Nothing!

Плюсы: Beyond expectation! Staffs are very very friendly and ready to help. The location is very convenient, 5 mins' walk to subway station where you can go almost anyway. It's close to Ginza shopping street and there are many local restaurant nearby. It is located in a quiet area where you can avoid the noise of crowds. Different types of breakfasts are available and all of them are very tastey. The dining place of breakfast is fancy and classy with a bird-eye view to the city skyline. In all, excellent quality with reasonable price.

Плюсы: Luxury atmosphere and amenities was nice.

Минусы: Pool steps was smelly, room was really hot when i arrived.

Плюсы: Tried the hotel restaurant, it was a nice Chinese/Singaporean and its exceptionally good value! Rooms are like the hotel, new, spacious and great ergonomics. The hotel starts at 22nd floor, so it has great views~

Минусы: Dislike would be hard to pick. While the hotel poses as a business hotel (and a very nice one), everything is functional, which could make it lack of character. Being at the heart of business district, it looses out on tourism side.

Плюсы: Apartment size was much bigger than expected, 2 bath rooms is great for family. It is a great choice for mixing business with short family break.

Минусы: The breakfast could have offered more continental European options.

Плюсы: В номере есть стиральная машина и Кухня

Плюсы: Location and cleanliness

Минусы: Nothing

Плюсы: Its a real nice property

Минусы: Everything

Плюсы: The breakfast buffet was tasty. The room was very modern and spacious. There was an extra Japanese-style bedroom. The view from the window was simply astonishing.

Минусы: The breakfast buffet was a bit expensive. The pool doesn't allow children to swim.

Плюсы: Прекрасный вид на парк, хорошее расположение. Недооценённый отель.

Плюсы: Very clean and spacious rooms.

Минусы: The only bad part was that the pool is restricted to 16 and over which really bummed my 13 and 15 year old out. But aside from that everything was great.

Плюсы: Really lovely hotel, beautifully furrnished, extra large and super comfy bed and washing machine. Lovely bathroom. We used the gym every day which was great. Our room looked right out over the imperial palace gardens. Excellent, quiet location in business district - 5 mins walk to Tokyo Station with great restaurants. The hotel sits over Otemachi Station with about 5 subway lines running through it. Great beakfast with European and Japanese options. Wonderful staff. Complementary umbrellas!

Плюсы: Great location. Nice staff .

Плюсы: Comfortable beds room size good for Japan. Very close to Sensoji Temple and subway. Staff very helpful and friendly

Плюсы: Did not take the breakfast - as plenty of restaurant around

Минусы: None

Плюсы: Очень хороший отель, особенно за те деньги, за которые мы брали. 1. Легко добраться до аэропорта 2. В 500 м станция метро, до уэно ехать минут 10, до Гиндзы - минут 20. 3. Рядом - огромный рынок, в том числе и с недорогими кафешками 4. Вид из окна - но надо учитывать, что не на центр Токио с небоскрёбами, а на Токио Скайтри 5. Удобства на высшем уровне 6. Дают удобный девайс с интернетом.

Минусы: Можно было бы взять отель и поближе к центру.

Плюсы: Отличный тихий район. В пешей доступности Кафе и магазины. Очень приятно вечером погулять. Утренний завтрак просто восхитительный, вкусные морепродукты: креветка, рыбка, сёмга , фрукты, выпечка

Минусы: Не было такого!

Плюсы: very clean, staff is very helpful.

Минусы: if they have gym that will be wonderful

Плюсы: Pillows & free water

Минусы: Size of wardrobe

Плюсы: Great location in Asakusa, Tons of restaurants nearby and lots of shopping. Very close to the temple. Staff was very friendly. You get a free welcome drink and there is always free coffee - lattes in the lobby. There is a mall downstairs where you can get quick snacks and we could walk next door to Donki to get some souveneirs

Минусы: Not great access to train or subway stations

Плюсы: Great location (very close to Senso-ji, Asakusa, Akihabara and the starting point for Sumida River Cruise) and...the best breakfast I ate in Japan!

Плюсы: I liked the location and the luxe feel of the hotel. I also liked that it had a microwave, vending, ice maker and washing machine area in separate floors.

Плюсы: The best breakfast variety & quality of food. The staff were all super friendly & helpful. A beautiful part of Tokyo to stay in & only a few minutes walk to the train station.

Плюсы: N.A - didn't have breakfast at the hotel. With easy access to eateries and convenience stores, we didn't see the need to get hotel breakfast

Минусы: Perhaps there could've been more washer/dryers as i had trouble trying to wash my clothes as all 6 available were always occupied

Плюсы: Great location on top of Tokyo station, friendly staffs, excellent service ! Quiet and comfy environment. Staffs arranged everything for kids, also lovely cookie with eatable coloring pen. and now they can remember Shangri-La!

Плюсы: Everything

Плюсы: Location

Минусы: Recognition for returning guests

Плюсы: Everything about Shangri-La Tokyo was simply superb. The staff were very polite, helpful and respectful of all guests and spoke very good English. The room was clean, with new furniture and had a breathtaking view of Tokyo skyline. The breakfast selection was very good too. I will definitely recommend others to stay here and will definitely love to come again.

Плюсы: bed is big for my family with 2 kids

Плюсы: Old but luxury hotel, friendly staff

Минусы: Too expensive

Плюсы: The customer service and luxurious room

Минусы: I had to leave

Плюсы: We chose Horizon Club rooms which was a delight for relaxing when back at the Hotel. The breakfast and snacks at the club lounge were excellent and the staff most helpful.

Плюсы: Was one of the best hotels I ever stopped in -staff are amazingly helpful-loved the room -food in horizon club lovely and that view is wonderful-loved the little washbag of goodies too -I’m am still using them now

Минусы: Nothing bad to say was the best start to my trip to Japan -just wish I could have stopped longer

Плюсы: Spacious room, service, clean, location and view of the city.

Плюсы: It was absolutely superb. The staff in the Horizon Club could not have been more helpful. Our room on the 37th floor was large and extremely well presented.

Плюсы: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.

Минусы:

Плюсы: Wonderful helpful staff

Плюсы: Сервис, СПА, локация

Минусы: Наш номер был сильно прокурен Об этом мы были заранее предупреждены отелем Оставался последний номер нужной нам категории Окна не открывались Отель далеко не Новый

Плюсы: Very nice staff. Super service.

Плюсы: Relatively roomy, exceptional service, definitely five star hotel.

Минусы: Pricey.

Плюсы: We arrived to Tokyo on a rainy day. On arrival to the Imperial Hotel, the staff dried our suitcases immediately. Very warm service.

Плюсы: Расположение. Персонал. Просторно.

Минусы: Староват. Персонал на рецепшн очень медленный. Один из двух номеров к 14:00 готов не был. Ребёнка положили на раскладушку с матрасом такой жесткости, что я подумал он в клеточку проснётся. Правда, добавили одеяло после жалобы. Цене не соответствует. Токио стэйшн гораздо лучше.

Плюсы: Great location and easy access to Ginza station. Concierge was really efficient in helping us make restaurant reservation. Nice scenery of Tokyo and hope to come back soon.

Минусы: Nothing

Плюсы: Хороший отель, красиво оформленное лобби, достаточно просторные номера, великолепные завтраки, однако, на мой взгляд, неоправданно дорогие - $50.

Минусы: Улучшить это нельзя, но бассейн для плавания глубиной 1 метр? Как-то странно.

Плюсы: The air conditioning system is much better after room renovation. Now I am able to sleep quite well because of good air circulation. All hotel staffs are well trained and very responsive with quick action.

Минусы: Breakfast become boring after the third days because it needs more variety.

Плюсы: Staff was kind, patient and extremely helpful The location was great

Минусы: Kind of old feeling decor Coffee in the room could have been better Didn’t like the powdered cream A hotel of this caliber should have a Nespresso machine or similar with cream in small sealed cups More than one cup/person/day would be better Gym could have been bigger The food and drink in the lounge was very expensive and was very basic 1400 Yen for a small pot of herbal tea for example

Плюсы: The continental breakfast buffet is a little simple at the Imperial Viking Sal restaurant because the price is not high ( 4320 Japanese dollars). French toast is very delicious. I highly recommend "the Gargantua" delicatessen in the lobby. The macaron, season sweets, chocolate and beef curry bread are very yummy.

Минусы: no

Плюсы: Clean and convenience

Плюсы: Location, staffs, services <3

Минусы: None.

Плюсы: Everything

Плюсы: Very clean and close to Tokyo Skytree

Плюсы: Территориально - шикарно! Все в шаговой доступности и рядом метро, т.е. удобно добираться до любой точки, включая а/п. Персонал очень дружелюбный, п в номере все необходииое!

Плюсы: Excellent and very friendly staffs and overall service is fantastic. Left our luggage there when we went off for a day, and they were in our new room when we checked in again.

Минусы: Nothing about the hotel.

Плюсы: Great location, spacious rooms. staff was friendly and hardworking

Минусы: The breakfast buffet was a disappointment. Price was a little high.

Минусы: The windows couldn’t be locked. Not a huge issue but with an active toddler it did make me slightly anxious.

Плюсы: The location is incredible! Close to transport and all Skytree has to offer.

Плюсы: Conveniently located near Skytee town / Oshiage mall, this hotel is a great pick if you have a family and want to hang out in that area. Right next to the station and a 30 second walk to the mall.

Плюсы: Отличное расположение, круглосуточный магазин в том же здании, станция метро напротив выхода из гостиницы. Номера просторные, оснащены всем необходимым: утюг, чайник, питьевая вода каждый день по две бутылки, зубные щётки и т.д., на этаже есть стиральные автоматы, оснащённые стиральным порошком.

Плюсы: the rooms are large by Tokyo standards and while located in the suburbs it is close to excellent metro services

Минусы: location is a little far out of central Tokyo, so not the range of restaurants and bars that are available in central Tokyo

Плюсы: in front of the mall solamachi, oshiage skytree st and the Tokyo Skytree! very spacious room comfortable pillows

Минусы: no wall between wastafel n bedroom, only a wood curtain...

Плюсы: Gorgeous property. Only wish they had shown us the spa and workout area. We only saw it as we departed and missed what looked like a fabulous experience. The breakfast buffet was other worldly.

Минусы: All excellent. Staff exceptional. Rooms excellent.

Плюсы: Stayed here twice during our trip to Japan. Enjoyed everything about our stay. The restaurant Camellia was lovely and we ate there most evenings. Everybody was very helpful during our stay. The location is second to none.

Минусы: Nothing to dislike.

Плюсы: Concierge team was fabulous and extremely professional and helpful.

Минусы: Japanese breakfast selection was very good but Western pastries and bread were quite average which was quite disappointing given how good Japanese pastry chefs are in general. Also their coffee could be improved

Плюсы: Расположение, большая ванная

Минусы: Очень маленький номер за 500$ в сутки, чемодан негде разложить, ковролин в номере чистый, но не первой свежести- босиком не походишь, проходное место, суета, принадлежности для ванной не очень хорошие для такого отеля. За такую стоимость можно остановиться в двух шагах в сторону, но намного комфортнее и просторнее.

Плюсы: I was surprised I did not get breakfast included into my deal.

Плюсы: The location was excellent and the staff were helpful and efficient.

Минусы: The bedroom was a little small but the bathroom made up for this.

Плюсы: Central location!

Минусы: Disappointing - small & Very noisy - room at long Walk from lobby.... Till Very late a lot of noise from station... Could change room at midnight but with early departure not useful... Staff not Very friendly. No value for money

Плюсы: Love the hotel and the location can’t be more perfect

Минусы: The staff makes everything great

Плюсы: Exceptional location, nice and helpful staff, great buffet breakfast at the Atrium

Плюсы: Beautiful Hotel. Extremely polite staff. We stayed at the 46th floor. Our room had a stunning view of Mt Fuji which we enjoyed. Breakfast offered was nice with a variety of both continental and Japanese cousin.

Плюсы: Шикарный завтрак, великолепное расположение.

Плюсы: The breakfast was excellent and the location is perfect, near Tokyo station. The room is nicely decorated and the staff are excellent and friendly.

Минусы: Nothing

Плюсы: The staff were very friendly . The area of standard room is very stuiable

Плюсы: Чистота, комфорт, трансфер.

Минусы: Прекрасный отель для отдыха в Диснайленде. Бесплатный трансфер до парка и обратно каждые 15 минут. До парка минут 30 езды. Понравилось, что по приезду нас также встретил бесплатный трансфер на станции. Великолепная ванная комната со всеми необходимыми принадлежностями и косметикой для лица и тела. Есть одноразовые зубные щетки с пастой, расчёски, мочалка, резинка для волос, спонжи, ватные палочки, станки для бритья, разделители пальцев для педикюра, масло для рук и ног, очищающее молочко для лица, тоник, крем для лица, гель для душа, шампунь и кондиционер, халаты, тапки, в том числе для детей. Косметика отличного качества. Унитаз, как и везде, с подогревом сиденья, с функцией биде. Ванная, душ, есть стульчик для принятия душа, чашка. (Чтобытребенка помыть?). у раковины подставной стульчик для ребенка. В комнате ионизатор воздуха с функцией очистки воздуха от аллергенов, бактерий и вирусов, сушилка для обуви, кондиционер. Огромные кровати с прекрасными постельными принадлежностями. Есть массажная подушка и две обычных. Уборка номера ежедневно, очень чисто и уютно. Ремонт свежайший. Все запасы пополняются на всех гостей, в том числе на ребенка. Хотя он у нас не пользуется кремами для лица) Завтрак дорогой: 3500 иен взрослый, 2000 ребенок. Питались в парке и покупали готовую еду на первом этаже в магазине. Там есть микроволновая печь, готовая еда продается также теплой. Работает 24 часа. В номере для питания есть чайник, чашки и стаканы. Столовых приборов нет. Их можно купить в магазине. Также имеется растворимые чай, кофе, сливки и сахар. Приехали раньше на 4 часа. Ранний заезд по 2000 иен в час. Дорого. Пришлось платить, так как сильно устали с самолёта. Попали на ежегодный фестиваль фейерверков. Он проходил прямо возле отеля. Невероятное зрелище! 20000 залпов, многие с музыкальным сопровождением.

Плюсы: The (double) room was big enough for four people and was very comfortable. Having the convenience store in the hotel was great (as we were a bit jet-lagged anyway, it was also good not to have time pressure for breakfast). Value for money was very good.

Минусы: The location is obviously not very central. Having said that, the shuttle bus to the train station worked really well, and the comfort and value made it worth the extra travel time.

Плюсы: The size of room was comfortable. Enough space for 2 persons.

Минусы: Nothing at all.

Плюсы: Quiet and nice view. Near the sea and nice promenade. Near the park. Not far from Disney

Плюсы: Everything

Плюсы: 1. good wifi 2. very spacious 3. good facility 4. good free shuttle buses 5. clean 6. beautiful view from room 7. good toiletries

Минусы: no discount to buy the buffet breakfast

Плюсы: Вид на расчёт очень крутой.Правда видно ещё и кладбище.Но все равно ооочень круто.

Минусы: Близко магазины.Относительно ни далеко от метро и спокойно.

Плюсы: excellent experience,its a home away from home☺️❤️

Плюсы: The view from the room was superb. An amazing view of the bay and Tokyo skyline. The room was large and spacious and the facilities and provisions in the room excellent. The breakfast buffet was very good, a huge selection of traditional Japanese and international and a great start to the day. The supermarket on the ground floor is a welcome option after a long day out at Disney or sightseeing in Tokyo, especially offering good value and an alternative for families.

Минусы: Nothing. We enjoyed every minute and loved the room.

Плюсы: The breakfast is good and very friendly to kids, lots of choices you can find. The free shuttle is precisely on time and helpful to travel between Disney and hotel. Staff are professional and kind, with no communication problem in English.

Минусы: I like the staff very helpful and friendly,, the room is very clean every thing there is excellent except the TV channels very poor

Минусы: Every moments was quite good before last moment at the hotel . When i leave the hotel.. there was two bellboys however no one even try help me to put my big carriers into taxi. All they did was just standing by me and watched it.

Плюсы: Everything was perfect from the rooms very well designed and spacious to the rooftop bar, gym, spa ....

Плюсы: The staff were incredibly pleasant . Enjoy a drink at the bar with a lovely view and pianist playing . The gym was amazing

Минусы: The construction so don't pick park view

Плюсы: Good quality of breakfast. I particularly like bathroom design. Round shape of bathtub is very interesting and comfortable. Good idea!

Плюсы: The view is perfect !!

Плюсы: The location was paramount - central to excellent shopping areas as well as not far from a major subway stop at Toranomon Hills, which made it easy to get to fun areas like Roppongi and Shinjuku. The hotel is modern but still has very traditional Japanese accents, which gave it authentic energy. The staff is friendly and knowledgable and the concierge provided helpful recommendations for dinner and activities. The bed is firm but comfortable and the Tower View is a MUST, worth the additional cost. The bathroom is spacious and well designed and the robes were the best! Also, the daily refills of complimentary wasabi crackers were a nice touch. We did breakfast in the morning at the hotel and it was delicious! If you have time, be sure to check out the pool and the spa on the lower floor.

Минусы: Honestly, it was one of the best hotel experiences I've had internationally. I did not try the restaurant, and sometimes the elevators took a while to arrive (since you have to change to get to hotel guest elevators), but overall it was a seamless stay.

Плюсы: Inside atmosphere

Минусы: старый отель, требуется срочная реновация

Плюсы: Service, cleanliness n efficiency of staff with least waiting time checking in n out

Минусы: Food at coffeeshop could’ve been better

Плюсы: The services of their staffs provided to customers. Friendly and promptly!

Минусы: Nothing

Плюсы: Отличный вид на город и ресторан

Минусы: При check in в позднее время администратор себя повёл равнодушно и очень медленно

Плюсы: Everything!

Минусы: I thought breakfast was good but a little steep in price but after all the views are breathtaking and you are on 51st floor of a 5 star hotel worth every penny !

Плюсы: It’s location was outstanding.

Плюсы: The location, the staff, the rooms decoration! A great experience

Минусы: Everything was pretty good

Плюсы: The location and room amenities were first class.

Минусы: Ice Machines did not work on our floor. There is no gym or pool that I know of.

Плюсы: Staff, people and location

Минусы: Mostly good, but 3rd smoking floors hallways stink, hard to cross the street due to roadwork, and no room service from the hotels restaurant

Плюсы: The location is very nice in the heart of Ginza. The room was clean and spacious as well.

Плюсы: Absolutely nothing

Минусы: Everything from price range, to comfort, room size, hospitality and f&b quality is very poor

Плюсы: The breakfast was goon and the location is outstanding.

Минусы: No room service or business center. Bed not very comfortable

Плюсы: Location

Минусы: Not clean, not comfortable, no place in lobby, poor service in restaurant

Плюсы: Great location and very friendly staffs

Плюсы: Месторасположение! Центр Гинзы- лучшие магазины, Кафе, рестораны в шаговой доступности. Вход в метро прям у выходы из гостиницы! На ресепшене прекрасная русскоговорящая девушка Мирослава, которая сделала все, чтобы наше проживание и отдых в Токио был комфортным!

Минусы: Кровати нельзя было сдвинуть. Не очень чистое ковровое покрытие в номере. WiFi медленно работал и постоянно отключался.

Плюсы: Месторасположение, вкусные завтраки

Минусы: Раздельный санузел на полкомнаты, при этом туалет очень умный и не тесный, тесная и неудобная ванная, а раковина вообще в центре номера, так что об интимной чистке зубов говорить не приходится) и вся косметика и средства ухода посреди комнаты. Нам рассказывали что бывали случаи, когда неготовые к такой планировке люди, осмотревшись меняли отель.

Плюсы: Location Staffs were very helpful

Минусы: The room is very small

Плюсы: Room

Минусы: Lost in translation

Плюсы: Отличные завтраки, прекрасное бельё

Минусы: Очень дорогой отель

Плюсы: Loved the view from the 46th floor of Mt Fuji. Breakfast was fabulous, room service was amazing. Even though certain items were not on the menu, the staff was kind enough to have it specially prepared for us. Overall the staff was very polite and willing to assist whenever asked.

Минусы: The ambiance a little too dark in the lounge area at night. But I guess they needed to set the lightings like this so that the amazing view could be enjoyed from the 41th floor.

Плюсы: Probably the best hotel I did in my life

Минусы: Nothing. All was perfect

Плюсы: I loved the service and the views.

Минусы: Not value for money. The facilities are good but it’s not big deal just because it appeared in a film.

Плюсы: Bed swimming pool

Минусы: Television channels limited no international channels

Плюсы: Gorgeous hotel, beautiful rooms and facilities and the staff were super friendly and helpful!

Плюсы: Amazing service. Beautiful hotel

Минусы: Location is not great, far from city center

Плюсы: One of the best hotels I've ever stayed in. Staff were super attentive and the facilities were amazing. We were in a deluxe king - it was on the 47th floor facing Shinjuku station so gave great views across the city. Being able to have 24 hour breakfast in the room on the day we were leaving was a big plus. Had a good gym (also on the 47th floor), and the bar on the 52nd floor was beautiful (even if the drinks were a little pricey at 2400 yen each). Would definitely stay there again.

Минусы: Very little to comment on here. The location is a little far from Shinjuku Station (about a 15 min walk), however the hotel does provide a regular shuttle service to and from the station (every 20 mins until 9:30pm).

Плюсы: Everything clean and nice and comfortable

Плюсы: Great hotel with amazing views over Tokyo. Loved our stay there. Also had a great dinner in the top floor restaurant.

Минусы: Hotel was a bit out of the way for sightseeing and some parts of it a bit dated with regards to the design, especially considering the hefty price tag. Would probably go for something in another city district next time.

Плюсы: It’s just perfect!

Минусы: Nothing!

Плюсы: Location in superb district of the town, amazing view, lobby bar - the best of All

Минусы: nothing

Плюсы: Staff are very helpful Room size Clean room and hotel

Минусы: I think they need to have more halal food And more food for Arabic tourists

Плюсы: Great atmosphere, very convenient stay

Минусы: Nothing

Плюсы: Great artistic flair x

Минусы: The concierge desk was very bad . Emails sent days before arrival.. still not replied to . It was a struggle to get concierge to assist with any requests x

Плюсы: People who work at hotel. Simon. Suruchi among the many staff that were great!

Минусы: Slow service at restaurants.

Плюсы: Amazing hotel on the top floors of a high rise. A destination for those visiting Tokyo even if you’re not stay at the hotel. Room and service staff exceeded every expectation. Staff spoke enough English to be able to assist with navigation sight seeing and dining. Location puts you right on a main train station and within walking distance of shopping and many diverse districts of the Tokyo area. Our rate included breakfast which I would highly recommended. Definitely one of the best we’ve had during our years of travel. The diverse selection of food and again, the service made it outstanding. Our teenage son was in food heaven.

Минусы: The only negatives were minor - the rooms lacked any USB ports or enough plugs to charge everyone’s electronics but I’m sure if we had asked someone would have immediately come up with a solution (service was impeccable). The only other thing to note is that the restaurants run about $150pp for dinner (food only).

Плюсы: Very good facilities and generally very helpful staff.

Минусы: Food options were very expensive, and not at all to our liking, particularly the lack of simple breakfast options and the extraordinary cost of a cup of coffee!

Плюсы: Highly recommended

Плюсы: Вид из номера , хорошее расположение отеля

Минусы: Очередь на завтрак, после многократных напоминаний в ресторане на завтрак кофе так и не принесли

Плюсы: Room was stunning - view amazing. Spa and fitness room, Japanese restaurant was great.

Минусы: Bar, service slow and expensive.

Плюсы: The bayside view is great, that’s what you pay for.

Минусы: A bit difficult to access from street level.

Плюсы: номера чистые и просторные

Минусы: мало места на завтраке !

Плюсы: Every aspect of the staff was the best in the business

Плюсы: Very big room with fantastic view of Tokyo Tower. Metro is underground which is convenient to Ginza and Shinjiko. A preimium Shopping mall is just beside. Shuttle bus is direct from Narita Airport.

Минусы: Quilt is a bit thicker.

Плюсы: Location, views from rooms, staff

Минусы: Nothing

Плюсы: Everything is absolutely top of the range

Плюсы: Все было классно- вежливые, учтивые.

Минусы: Английский язык - большая проблема для персонала. И это Оооооочень большой минус.

Плюсы: One of the best hotels that I’ve been in my life! Everything is really well done!

Плюсы: Warm, smiling staff, comfortable and elegant. Tasty food

Минусы: Nothing at all

Плюсы: Вежливый персонал, отличный завтрак, хорошие рестораны и бар в отеле,

Минусы: В ветреный и дождливый день очень свистел ветер в ванной комнате и за окном была высокая слышимость, что мешало спать .

Плюсы: The welcoming was amazing and the staff were very friendly and helpful during the entire stay! Also the size and quality of the room!

Минусы: There was no iron in the room, however once I asked the staff got me one

Плюсы: Ritz-Carlton always Bravo!

Плюсы: Лучшее саке в городе,как понял делают именно по заказу Ритца

Плюсы: Breathtaking view from the room + Excellent service from the staff.

Минусы: If anything room features (e.g. bathroom tech) could have been improved. Nothing major though.

Плюсы: Great size rooms with awesome views. Staff were fantastic. Loved the pool facilities too. Would definitely stay again.

Плюсы: Отель на высоте. Номера - очень хорошие. Нравится все! Кофе в номере - отличный! Чай вкусный!

Минусы: 1 - очень дорогой завтрак, не берите. Не стоит таких денег. 2 - Депозит возвращали ровно месяц.

Плюсы: Fantastic hotel. Excellent room at all levels.

Минусы: Prices are too high. Not only the room, but restaurants and bar are too expensive.

Плюсы: This is truly a 5* hotel. Everything is simply excellent. View. Style. Linen in the room is changed every day ! The staff is simply ultra friendly and just perfect. Luxury at it’s best.

Плюсы: Everything was "tip top". It was a great experience.

Минусы: Sauna was not included in the total price

Плюсы: Understated elegance. Peaceful retreat after busy day of sightseeing. Excellent location with access to 3 subway lines without having to leave the station.

Плюсы: Big rooms, very comfortable

Минусы: Nothing

Плюсы: The room , the pool, the staff. The hotel design was amazing!

Плюсы: Расположение прямо у синтоитского храма.Персонал отеля выше всяких похвал.Вообще все было на высоте!Удобства в номерах и сами кровати!Все продумано до мелочей!Завтраки потрясающие!

Плюсы: breakfast food is very good.

Плюсы: Location

Минусы: Discriminatory treatment of my children who, by the way, paid like adults

Плюсы: Calm central highest standards

Плюсы: Great location close to shin-okubo station. There is a grocery store just downstairs to the complex and also an Italian restaurant. Reception staff were so helpful and were able to assist easily with luggage transfer. This hotel was perfect for our family of 5 to explore

Плюсы: 5 minute walk feom Obuko station and 10 from the one we used more Shin-Okuko. Handy small supermarket close by. Area was busy but safe and quiet location. Our family of four stayed in a junior suite. Room was big and bright with 2 big fixed glass windows and well equipped and we loved having a washer/dryer, iron. Ample space with hanging area, and floor space for 4 suitcases, knapsacks and shoes. The shower room was amazing for clothes drying overnight. City views were lovely. Nightshirt, slippers and bottled water were complimentary. We had breakfast in the communal area. Convenient and a Simple selection that filled you up... variety of breads, buns, croissants, jam, eggs, bacon/chipolatas, salad, cheese, ham, yoghurt, granola, cereal, canned berries, hot drinks, juice. Only 600y each which at the time was about $7.50. Staff spoke English and stored luggage from when we checked till we transferred. Never a line up for check in or out. ATM handy in Family Mart. The Italian Restaurant downstairs was ridiculously cheap. Three courses for under 1000y. We ate thete 3 out of 6 nights.

Минусы: There was no dish cloth, tea towel or dish liquid for us to clean up after ourselves.

Плюсы: Great staff went out of their way to help. Loved location. Amazing for the price.

Минусы: Wish I could have stayed longer

Плюсы: The location was fantastic, a 5 minute walk at most to Okubo station and one stop to Shinjuku. It's a JR station so we were able to make the most of our JR passes. The size of the deluxe apartment is amazing. We had 5 staying and there was ample room for baggage and relaxation. The hotel has been recently renovated, so everything is new and very clean. The room even had a washer/dryer. Only regret was not finding this place earlier!

Минусы: Checkout is at 10am. I requested the possibility of a later checkout and was told I had to book the room for another night.

Плюсы: We have a two-bedroom suit. The room is on the top floor with a nice view. It has all we need like washing machine, microwave, iron, utensils, etc. (except you need to pay 100yen for washing powder.)

Минусы: Breakfast is disappointing, though it is not expensive (600yen each). Prefer to have breakfast outside. There are some restaurants for breakfast near okubu station (Japanese and western).

Плюсы: Spacious, location and amenities

Плюсы: This is a great hotel. It is in very close proximity to the train and walking distance to other attractions. The area is in a safe well lit area. The rooms were nice sized and we had no problems. The staff were extremely nice and accommodating. They all spoke some English. I would definitely stay here again!

Минусы: The internet signal in the room is very weak and randomly goes out

Плюсы: Very clean room and bathroom. Japanese style bathroom which is quite convenient. Room was small but functional. Check-in was easy and hotel relaxed.

Минусы: Breakfast was quite basic. Air conditioning instructions only in Japanese. Not very central in Shinjuku area but close to good transport links.

Плюсы: The location and the size of the room

Минусы: Only 1 bathroom for the 6 people room capacity ☹️

Плюсы: location, clean n staf

Минусы: breakfast too minimum

Плюсы: Staff response

Минусы: The location was not as central as we expected

Плюсы: Staff helpful, rooms great for a family stay.

Минусы: Just a little bit further out of the main area of Shinjuku. Close to a station though and only one stop in so not a big issues.