Mercure Telford Madeley Court Hotel

Historic rooms are fantastic - food very good quality for the price and the staff couldn't do enough to make our stay enjoyable.

We stayed in an historic room - everything was very old but the maintenance / housekeeping was poor - lamps with no shade, broken bulbs. dirty windows, quite dusty - although the linen was clean and the room freshly decorated. A little bit of attention would make a huge difference!

Location was in easy reach of main attractions. The staff were extremely friendly, helpful and accommodating. The hotel ambience and actual building were very interesting due to the historic value. All in all very comfortable and relaxing.

Could have been some more facilities but again due to the nature of the hotel building (historic) this did not detract from a great visit and the hotel building itself is very impressive.

The appearance of the buildings, the wedding reception, bathroom was large .

No extractor in bathroom, large pipes all around rooms, door had to be locked rather than self locking, water stain on ceiling in corridor. Some staff quite inexperienced and spilled drinks on me and did not apologise or offer any recompense.

Manor house retains much of its charm

Sat nav sends you down a lane so check on he map before you go.