Отзывы туристов
ОБЩИЙ РЕЙТИНГ
7,2
Хорошо
На основе 5 332 отзывов
Общий рейтинг:
7,4
Посадка
7,3
Комфорт
7,2
Экипаж
7,9
Развлечения
6,6
Питание
7,0
Поиск дешевых авиабилетов – TAP AIR PORTUGAL
Туда и обратно
Эконом
TAP AIR PORTUGAL – главное
| Код ИАТА | TP |
|---|---|
| Маршруты | 217 |
| Популярный аэропорт | Фуншал – Лисбоа |
| Аэропорты | 87 |
| Основной аэропорт | Лисбоа |
Последние отзывы
Оценка клиентов
545
448
374
197
205
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0,0
Плюсы: The flight got cancelled without any communication with me. No refund, very poor customer service.
Минусы: Communication!!!
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8,6
Плюсы: Seats are way more comfortable than other flight companies
Минусы: Crew could have been more patient
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10,0
Плюсы: The extra legroom in the Classic Package Seats.
Минусы: The snacks where a little on the dull tasteless side.
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0,0
Плюсы: NOTHING because they cancelled the flight and wanted to charge me 100% more for an alternate flight during the corona virus crisis. They were price gouging which is unforgivable
Минусы: Their leadership has much to do in terms of their actions in a pandemic situation. Shame on them!!!
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2,0
Плюсы: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me
Минусы: It is always better to buy tickets through the airline.
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8,6
Минусы: All seats are uncomfortable on all planes
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8,6
Минусы: Seats are very uncomfortable in all planes
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9,0
Плюсы: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.
Минусы: Greater weight allowance for carry-on luggage.
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10,0
Плюсы: Great customer service!
Минусы: NA
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6,3
Плюсы: Food
Минусы: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!
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8,8
Плюсы: Much more comfortable than I expected. Attentive flight attendants.
Минусы: After flying cheapi airlines, norhing. It was a great experience.
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8,0
Плюсы: The seats are comfortable.nice leg room.
Минусы: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.
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2,0
Плюсы: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.
Минусы: A different airline
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10,0
Минусы: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.
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6,0
Плюсы: The on-board entertainment
Минусы: More food, more water
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6,0
Плюсы: Boarded fast
Минусы: Hours of flight
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6,0
Плюсы: Quick flight
Минусы: Bad delay, long security line there
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5,6
Плюсы: Smooth flight
Минусы: More food, more water
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9,0
Плюсы: Amazing crew
Минусы: Food was ok. Seat was crowded. Everything else was excellent.
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9,0
Плюсы: Yes, it was comfortable and they r nice.
Минусы: Ummmm delayed both flights were delayed, it was annoying
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7,6
Плюсы: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.
Минусы: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.
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7,3
Плюсы: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.
Минусы: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.
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2,0
Плюсы: The price was good. The staff really tried to help, but the restrictions from TAP headquarters made them effectively powerless
Минусы: The flight was canceled last minute. TAPs phone support were not allowed to reschedule anyone on alternate carriers, but told me that the check in agents had that power. Meanwhile, the check in agents in Boston had been banned by TAP headquarters to rebook anyone on other carriers, and were unaware that the phone support were giving the passengers conflicting information. In the end I was automatically rebooked for a flight 72 hours later (not realistic for me...). I gave up and headed home from the airport after 2 hours. People who needed help with hotel bookings (not me luckily) most likely had to wait in line a lot longer than that
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3,3
Плюсы: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful
Минусы: TAP being on time and giving a reason why the flight was late
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10,0
Плюсы: TAP is great to fly, friendly, safe and solid, nice crew
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10,0
Плюсы: I liked the food
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3,0
Плюсы: Not much. Poor service, bad crew
Минусы: Better service
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4,8
Плюсы: Sleeping and being left alone
Минусы: Food, Service by cabin crew because they never smiled
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3,6
Плюсы: Sleeping.
Минусы: 1 hour delay Duden to luggages!
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10,0
Плюсы: Service was great and the airplane was very well maintained.
Минусы: More water, I was thirsty most of the time.
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3,0
Минусы: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future.
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10,0
Плюсы: The flat bed
Минусы: The Captain made loud announcements waking you up
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10,0
Минусы: Easy checkin, friendly staff, nice quick flight
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8,8
Плюсы: All services were very good.
Минусы: Overnight sleeping in extended seats in Business Class were cramped.
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2,0
Плюсы: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.
Минусы: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.
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8,6
Плюсы: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.
Минусы: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....
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10,0
Плюсы: Clear communication about delays and boarding, comfortable seats, great service.
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10,0
Плюсы: Amazing punctuality, both on the way out to Lisbon and on the return to London.
Минусы: Cannot really think of anything that needed attention on these flights.
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9,0
Плюсы: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality
Минусы: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy
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8,0
Плюсы: The crew was outstanding!
Минусы: Slightly more comfortable seats would have been helpful.
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8,6
Плюсы: The food was great and the screw were nice and young .
Минусы: The boarding process and charging 95 dollars for an extra bag is crazy.
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10,0
Плюсы: Nice and friendly crew
Минусы: None
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7,2
Плюсы: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy
Минусы: More food , comfortable seats
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2,0
Плюсы: Horrible service
Минусы: Nasty people
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2,6
Плюсы: The entertainment was ok.
Минусы: Everything else was terrible. From check-in to boarding to flight.
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5,6
Минусы: Customer service from the crew, it could be nicer and better attitude and more positive.
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5,0
Плюсы: The price is affordable
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4,0
Плюсы: The lady checking me in was nice
Минусы: Items were stolen from my bag
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2,6
Минусы: TAP doesn't understand the first thing about customer service.
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8,6
Плюсы: The crew was super nice. Everything went smoothly.
Минусы: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
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2,0
Плюсы: There is nothing to like about the flight
Минусы: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
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9,0
Плюсы: It was on time and everything went well
Минусы: They could have offered more water
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8,0
Минусы: The crew not sympathique
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5,6
Минусы: Boarding procedures
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3,3
Минусы: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
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5,0
Минусы: The flight was delayed. Food is miserable.
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8,4
Плюсы: Average friendliness of crew, paying for extra leg room seat is a must
Минусы: Food with a taste, rather than dull
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6,6
Плюсы: New plane, great seating.
Минусы: Food should be tastier and boarding should be more efficient and on time.
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4,0
Плюсы: It was Okay
Минусы: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
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5,2
Минусы: Late as always
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Статус рейса
TAP AIR PORTUGAL — карта маршрутов
Популярные маршруты перелетов
Перелет
Аэропорт вылета
Место назначения
вс
пн
вт
ср
чт
пт
сб
В
П
В
С
Ч
П
С
3101
Лиссабон
LIS
Рио-де-Жанейро
GIG
2678
Лиссабон
LIS
Лондон
LHR
2899
Париж
CDG
Лиссабон
LIS
2358
Фуншал
FNC
Лиссабон
LIS
2679
Лондон
LHR
Лиссабон
LIS
2898
Лиссабон
LIS
Париж
CDG
2357
Лиссабон
LIS
Фуншал
FNC
3109
Лиссабон
LIS
Сан-Паулу
GRU
2470
Лиссабон
LIS
Порту
OPO
2471
Порту
OPO
Лиссабон
LIS
Популярные авиамаршруты
TAP AIR PORTUGAL – популярные аэропорты
- Аэропорт Лисбоа (LIS)
- Аэропорт Порту (OPO)
- Аэропорт Париж Орли (ORY)
- Аэропорт Фуншал (FNC)
- Аэропорт Мадрид Барахас (MAD)
- Аэропорт Лондон Хитроу (LHR)
- Аэропорт Понта-Делгада Нордела (PDL)
- Аэропорт Барселона — Эль-Прат (BCN)
- Аэропорт Рим Фьюмичино (да Винчи) (FCO)
- Аэропорт Цюрих (ZRH)
- Аэропорт Женева (GVA)
- Аэропорт Милан Мальпенса (MXP)
- Аэропорт Фару (FAO)
- Аэропорт Амстердам Схипхол (AMS)
- Аэропорт Лондон Гэтвик (LGW)
Контакты TAP AIR PORTUGAL
- TP Код ИАТА
- +7 (495) 937 0426 Позвонить
- flytap.com Посетить
TAP AIR PORTUGAL: правила отмены бронирований
По мере того, как меняется ситуация с COVID-19, авиакомпания TAP AIR PORTUGAL также регулярно корректирует свою политику. Чтобы узнать текущие правила отмены бронирования компании TAP AIR PORTUGAL, пожалуйста, свяжитесь с ее службой поддержки напрямую. Последние данные об условиях изменения бронирований и неустойках можно посмотреть в разделе Информация для пассажиров а/к TAP AIR PORTUGAL.
Информация о статусе рейса, его отмене и задержке предоставляется Flightstats.com. Данные Flightstats могут не всегда быть точными. Обязательно сверяйте полученную информацию непосредственно с данными авиакомпании.