|Популярный аэропорт||Лисбоа – Фуншал|
Плюсы: Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry
Минусы: Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now
Плюсы: The crew was attentive but only on the basic standard service.
Минусы: I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole family
Минусы: The clarity about baggage fees, really unclear and very expensive.
Плюсы: The crew.
Минусы: Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!
Минусы: I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay!
Минусы: The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now
Минусы: Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic.
Плюсы: I couldn't take the fly. And no body answer! No by the phone, no body on the airport, no body on Facebook, I can't by the web. I need help and no body answer.
Минусы: Pleace call 666 394 865
Плюсы: Seats are way more comfortable than other flight companies
Минусы: Crew could have been more patient
Плюсы: The extra legroom in the Classic Package Seats.
Минусы: The snacks where a little on the dull tasteless side.
Плюсы: I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me
Минусы: It is always better to buy tickets through the airline.
Минусы: All seats are uncomfortable on all planes
Минусы: Seats are very uncomfortable in all planes
Плюсы: Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good.
Минусы: Greater weight allowance for carry-on luggage.
Плюсы: Great customer service!
Минусы: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!
Плюсы: Much more comfortable than I expected. Attentive flight attendants.
Минусы: After flying cheapi airlines, norhing. It was a great experience.
Плюсы: The seats are comfortable.nice leg room.
Минусы: Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better.
Плюсы: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.
Минусы: A different airline
Минусы: It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth.
Плюсы: The on-board entertainment
Минусы: More food, more water
Плюсы: Boarded fast
Минусы: Hours of flight
Плюсы: Quick flight
Минусы: Bad delay, long security line there
Плюсы: Smooth flight
Минусы: More food, more water
Плюсы: Amazing crew
Минусы: Food was ok. Seat was crowded. Everything else was excellent.
Плюсы: Yes, it was comfortable and they r nice.
Минусы: Ummmm delayed both flights were delayed, it was annoying
Плюсы: The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind.
Минусы: I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins.
Плюсы: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.
Минусы: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.
Плюсы: Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful
Минусы: TAP being on time and giving a reason why the flight was late
Плюсы: TAP is great to fly, friendly, safe and solid, nice crew
Плюсы: I liked the food
Плюсы: Not much. Poor service, bad crew
Минусы: Better service
Плюсы: Sleeping and being left alone
Минусы: Food, Service by cabin crew because they never smiled
Минусы: 1 hour delay Duden to luggages!
Плюсы: Service was great and the airplane was very well maintained.
Минусы: More water, I was thirsty most of the time.
Минусы: Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed.
Intercom system, especially from the captain, was painfully grating and loud.
Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces.
Will definitely avoid TAP in future.
Плюсы: The flat bed
Минусы: The Captain made loud announcements waking you up
Минусы: Easy checkin, friendly staff, nice quick flight
Плюсы: All services were very good.
Минусы: Overnight sleeping in extended seats in Business Class were cramped.
Плюсы: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.
Минусы: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.
Плюсы: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.
Минусы: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....
Плюсы: Clear communication about delays and boarding, comfortable seats, great service.
Плюсы: Amazing punctuality, both on the way out to Lisbon and on the return to London.
Минусы: Cannot really think of anything that needed attention on these flights.
Плюсы: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality
Минусы: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy
Плюсы: The crew was outstanding!
Минусы: Slightly more comfortable seats would have been helpful.
Плюсы: The food was great and the screw were nice and young .
Минусы: The boarding process and charging 95 dollars for an extra bag is crazy.
Плюсы: Nice and friendly crew
Плюсы: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy
Минусы: More food , comfortable seats
Плюсы: Horrible service
Минусы: Nasty people
Плюсы: The entertainment was ok.
Минусы: Everything else was terrible. From check-in to boarding to flight.
Минусы: Customer service from the crew, it could be nicer and better attitude and more positive.
Плюсы: The price is affordable
Плюсы: The lady checking me in was nice
Минусы: Items were stolen from my bag
Минусы: TAP doesn't understand the first thing about customer service.
Плюсы: The crew was super nice. Everything went smoothly.
Минусы: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
Плюсы: There is nothing to like about the flight
Минусы: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
Плюсы: It was on time and everything went well
Минусы: They could have offered more water
Минусы: The crew not sympathique