TAP AIR PORTUGAL – главное
| Код ИАТА | TP |
|---|---|
| Маршруты | 204 |
| Популярный аэропорт | Барселона — Эль-Прат – Лисбоа |
| Аэропорты | 83 |
| Основной аэропорт | Лисбоа |
Последние отзывы
- Все отзывы
- Положительные
- Нейтральные
- Негативные
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2,6
Минусы: TAP doesn't understand the first thing about customer service.
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8,6
Плюсы: The crew was super nice. Everything went smoothly.
Минусы: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
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2,0
Плюсы: There is nothing to like about the flight
Минусы: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
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9,0
Плюсы: It was on time and everything went well
Минусы: They could have offered more water
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8,0
Минусы: The crew not sympathique
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5,6
Минусы: Boarding procedures
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3,3
Минусы: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
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5,0
Минусы: The flight was delayed. Food is miserable.
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8,4
Плюсы: Average friendliness of crew, paying for extra leg room seat is a must
Минусы: Food with a taste, rather than dull
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6,6
Плюсы: New plane, great seating.
Минусы: Food should be tastier and boarding should be more efficient and on time.
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4,0
Плюсы: It was Okay
Минусы: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
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5,2
Минусы: Late as always
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9,3
Плюсы: Service and comfort.
Минусы: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
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7,0
Плюсы: Comfort and cleanliness of flight.
Минусы: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
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7,0
Плюсы: Crew very good nice fligth too
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2,6
Плюсы: Nothing! Horrible!
Минусы: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
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7,3
Минусы: Transfer time in Lisbon
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10,0
Плюсы: Good airline, great service, boarding process, on time departure and arrival
Минусы: No complaints
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8,0
Плюсы: usb Power
Минусы: The seat padding needs to be improved.
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10,0
Плюсы: Everything. Flying First class is the only way to fly
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8,3
Плюсы: Food was great, seat was amazing
Минусы: Boarding was done by bus and it took too long and it want comfortable
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2,8
Плюсы: Nothing
Минусы: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
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4,3
Плюсы: Good movie selection
Минусы: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
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2,0
Минусы: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
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10,0
Плюсы: Tap was great for the long flight
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7,6
Плюсы: Tap crew is very nice.
Минусы: No turbulence
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2,0
Плюсы: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
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2,0
Плюсы: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Минусы: Train the staff to be nice and pleasant
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10,0
Плюсы: We upgraded to first class, so everything was perfect!!
Минусы: Nothing
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10,0
Плюсы: We upgraded to first class and everything was perfect!!
Минусы: Nothing
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10,0
Плюсы: Good service, friendly staff and easy boarding process, good food and on time departure
Минусы: No complaints
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7,3
Плюсы: New aircraft had free Wi-Fi and lots of movies. Clean.
Минусы: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
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6,6
Плюсы: legroom in business is good, food was ok. only one round of drinks was offered.
Минусы: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
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7,6
Плюсы: Price
Минусы: Use jet bridge instead of bus gate
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7,3
Плюсы: Price. Service and food offered in the plane
Минусы: The boarding process: everyone crowds into the line without regard of the grouping.
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3,0
Плюсы: Nothing.
Минусы: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
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10,0
Плюсы: Yes
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8,0
Плюсы: Seats super comfortable. Big screen entrainment.
Минусы: One more time offer drinks for a very long travel time (other 10H).
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9,2
Плюсы: Super friendly
Минусы: Maybe a hot meal?
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8,0
Business Class on TAP - Lisbon to Miami
Плюсы: Good service on the plane, the food was good and the seat was very comfortable.
Минусы: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
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4,0
Минусы: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
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2,0
Минусы: Worst trip ever
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10,0
Плюсы: Efficient check in and polite crew.
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9,6
Плюсы: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Минусы: Nothing to complain about. Everything was outstanding.
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8,0
Минусы: Legroom
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4,0
Минусы: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
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4,0
Плюсы: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Минусы: Disgusting food. Price gouging for checked baggage. Surly attitudes.
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8,0
Плюсы: Crew was awesome, seat spacing comfort not so much.
Минусы: Need to have seat upright to use trays to eat on flight
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6,6
Плюсы: Nice crew.
Минусы: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
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2,0
Плюсы: :(
Минусы: :(
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8,0
Минусы: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
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4,4
Минусы: More organized boarding process
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4,0
Минусы: Super uncomfortable seats (the most ever) No personal tv/entertainment.
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4,0
Плюсы: The crew and personal were ok.
Минусы: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
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8,0
Минусы: One more toilet on the Lisbon Geneva flight would have been nice.
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8,3
Минусы: Leave on time. Offer more snacks
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10,0
Плюсы: Cree
Минусы: Boarding was slow
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7,3
Минусы: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
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3,0
Минусы: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
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9,6
Плюсы: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Минусы: The Kayak website sucks
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8,6
Плюсы: The crew was super nice. Everything went smoothly.
Минусы: My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!
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9,0
Плюсы: It was on time and everything went well
Минусы: They could have offered more water
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9,3
Плюсы: Service and comfort.
Минусы: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.
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10,0
Плюсы: Good airline, great service, boarding process, on time departure and arrival
Минусы: No complaints
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10,0
Плюсы: Everything. Flying First class is the only way to fly
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10,0
Плюсы: Tap was great for the long flight
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10,0
Плюсы: We upgraded to first class, so everything was perfect!!
Минусы: Nothing
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10,0
Плюсы: We upgraded to first class and everything was perfect!!
Минусы: Nothing
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10,0
Плюсы: Good service, friendly staff and easy boarding process, good food and on time departure
Минусы: No complaints
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10,0
Плюсы: Yes
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9,2
Плюсы: Super friendly
Минусы: Maybe a hot meal?
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10,0
Плюсы: Efficient check in and polite crew.
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9,6
Плюсы: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Минусы: Nothing to complain about. Everything was outstanding.
источник –
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10,0
Плюсы: Cree
Минусы: Boarding was slow
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9,6
Плюсы: Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines
Минусы: The Kayak website sucks
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8,0
Минусы: The crew not sympathique
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8,4
Плюсы: Average friendliness of crew, paying for extra leg room seat is a must
Минусы: Food with a taste, rather than dull
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6,6
Плюсы: New plane, great seating.
Минусы: Food should be tastier and boarding should be more efficient and on time.
источник –
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7,0
Плюсы: Comfort and cleanliness of flight.
Минусы: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.
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7,0
Плюсы: Crew very good nice fligth too
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7,3
Минусы: Transfer time in Lisbon
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8,0
Плюсы: usb Power
Минусы: The seat padding needs to be improved.
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8,3
Плюсы: Food was great, seat was amazing
Минусы: Boarding was done by bus and it took too long and it want comfortable
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7,6
Плюсы: Tap crew is very nice.
Минусы: No turbulence
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7,3
Плюсы: New aircraft had free Wi-Fi and lots of movies. Clean.
Минусы: First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them.
источник –
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6,6
Плюсы: legroom in business is good, food was ok. only one round of drinks was offered.
Минусы: no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed.
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7,6
Плюсы: Price
Минусы: Use jet bridge instead of bus gate
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7,3
Плюсы: Price. Service and food offered in the plane
Минусы: The boarding process: everyone crowds into the line without regard of the grouping.
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8,0
Плюсы: Seats super comfortable. Big screen entrainment.
Минусы: One more time offer drinks for a very long travel time (other 10H).
источник –
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8,0
Business Class on TAP - Lisbon to Miami
Плюсы: Good service on the plane, the food was good and the seat was very comfortable.
Минусы: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.
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8,0
Минусы: Legroom
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8,0
Плюсы: Crew was awesome, seat spacing comfort not so much.
Минусы: Need to have seat upright to use trays to eat on flight
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6,6
Плюсы: Nice crew.
Минусы: We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again.
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8,0
Минусы: Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good
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8,0
Минусы: One more toilet on the Lisbon Geneva flight would have been nice.
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8,3
Минусы: Leave on time. Offer more snacks
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7,3
Минусы: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.
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2,6
Минусы: TAP doesn't understand the first thing about customer service.
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2,0
Плюсы: There is nothing to like about the flight
Минусы: There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it.
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5,6
Минусы: Boarding procedures
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3,3
Минусы: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.
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5,0
Минусы: The flight was delayed. Food is miserable.
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4,0
Плюсы: It was Okay
Минусы: I m disappointed with the online deal I have booked my self with two checked bags & paid extra for that but I had to pay £ 80/-
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5,2
Минусы: Late as always
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2,6
Плюсы: Nothing! Horrible!
Минусы: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed
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2,8
Плюсы: Nothing
Минусы: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.
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4,3
Плюсы: Good movie selection
Минусы: Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off.
источник –
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2,0
Минусы: Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together.
источник –
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2,0
Плюсы: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again
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2,0
Плюсы: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Минусы: Train the staff to be nice and pleasant
источник –
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3,0
Плюсы: Nothing.
Минусы: The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling.
источник –
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4,0
Минусы: Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income
источник –
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2,0
Минусы: Worst trip ever
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4,0
Минусы: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight
источник –
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4,0
Плюсы: Some on crew lovely. Others terrible, bitter people, not at all suited for customer service.
Минусы: Disgusting food. Price gouging for checked baggage. Surly attitudes.
источник –
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2,0
Плюсы: :(
Минусы: :(
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4,4
Минусы: More organized boarding process
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4,0
Минусы: Super uncomfortable seats (the most ever) No personal tv/entertainment.
источник –
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4,0
Плюсы: The crew and personal were ok.
Минусы: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.
источник –
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3,0
Минусы: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.
источник –
Статус рейса
TAP AIR PORTUGAL — карта маршрутов
Популярные маршруты перелетов
Популярные авиамаршруты
TAP AIR PORTUGAL – популярные аэропорты
- Аэропорт Лисбоа (LIS)
- Аэропорт Порту (OPO)
- Аэропорт Париж Орли (ORY)
- Аэропорт Фуншал (FNC)
- Аэропорт Лондон Хитроу (LHR)
- Аэропорт Барселона — Эль-Прат (BCN)
- Аэропорт Милан Мальпенса (MXP)
- Аэропорт Мадрид Барахас (MAD)
- Аэропорт Женева (GVA)
- Аэропорт Рим Фьюмичино (да Винчи) (FCO)
- Аэропорт Понта-Делгада Нордела (PDL)
- Аэропорт Цюрих (ZRH)
- Аэропорт Брюсселя (BRU)
- Аэропорт Мюнхен Франц Штраус (MUC)
- Аэропорт Амстердам Схипхол (AMS)
Контакты TAP AIR PORTUGAL
- TP Код ИАТА
- +7 (495) 937 0426 Позвонить
- flytap.com Посетить