Стокгольм — отели

Плюсы: Most staff were friendly, like the concierge. Very helpful and accommodating. However found some of the staff at reception to be less so. A bit abrupt and appeared to have less time to assist with questions. This did not apply to the reception staff that checked us in, she was very good.

Минусы: Reception staff is the frontline to your Hotel and brand name, therefore it is essential that they project a good image for you. Bring abrupt or appearing to be disinterested in a customer’s questions or issue is bad for your business.

Плюсы: Room / Breakfast / Reception.

Минусы: No.

Плюсы: Wxcellent location, walking distance to the T central and shopping streets

Плюсы: The location , comfort, and the buffet breakfast was amazing

Плюсы: Center of everywhere . But parking to br watched as its 550per night .

Минусы: Staff Hospitality

Плюсы: Location

Минусы: Room was too dark. Had a Junioe Suite but only had one small window.

Плюсы: Location is good

Минусы: Breakfast not so good because no asian food

Плюсы: Месторасположение, есть чайник в номере, улобная кровать

Минусы: В номере душно, не смотря на включенный на полную мощность кондиционер и вентилятор. Сломанная гладильная доска, в ванной нет полотенцесушителя, набор гелей-шампуней на одного человека.

Плюсы: Местоположение прекрасное

Минусы: На пять звезд не очень тянет. В туалете первым делом отвалилась ручка. На респшн огромные очереди. В баре ужасная музыка. За такие деньги можно было бы что-то получше.

Плюсы: Good location and helpful staff

Минусы: The room was full of dust

Плюсы: Room service staff was super nice and the food they brought was excellent, three times.

Минусы: Asked for a late check out and was told check out was at 12pm, which is not late check out in my books.

Плюсы: staff eager to assist

Минусы: tired bathrooms

Плюсы: It was right next door to the station so very convient for travelling onwards and the airport. Underfloor heating in bathroom was a nice touch.

Минусы: Really corporate feel. Rooms looked onto neighbouring offices so had to keep curtains drawn. No slippers or bathrobes! Room felt like a small prison. The breakfast experience was not intimate and wasn't relaxing. Such a big room with no personality people kept pushing past y seat as no room between tables.

Плюсы: The property is located in central Stockholm and walking distance to all attractions. The shift manager (male - 40s) is very professional and supportive I’m sorry I forgot his name.

Минусы: Gym can be better and pool can be better and available 24/7 instead of limited time.

Плюсы: Very comfortable bed. Superior room is spacious

Минусы: Bathroom was hot. Room could benefit from air conditioning / real temperature control. In Superior room would be nice to have two comfortable chairs rather than one

Плюсы: Location beautiful in centre of city.all metro tram station nearer to hotel

Минусы: Room size was not 269 sq feet as given in booking.com site ,very small size staff who handles our booking was not cooperative in nature.we booked king-size bed but he gave us twin bed .

Плюсы: Great hotel, very comfortable beds and super clean.

Минусы: Breakfast was great, except that the hotel was very busy which resulted in a bit of a bun fight for food with long queues.

Плюсы: Я член клуба любителей этой сети, что говорит о многом. По возможности (наличие отеля сети в городе и наличия мест) выбираю этот вариант. И на завтрак иногда беру блинчики с кленовым сиропом, что говорит о богатом предложении шведского стола. Рестораны не оставляют желать лучшего - прекрасная кухня по доступным ценам.

Минусы: Это не жалоба, а предупреждение будущим путешественникам. Уточните схему подъезда и и выясните у стойки парковку (для автопутешественников).

Минусы: I never received an invoice for my stay, even after a few emails.

Плюсы: Отличные завтраки, удобное расположение

Минусы: Не открываются окна.

Плюсы: We did not sign up for breakfast, so I can't comment on that. The location was excellent for us since we were traveling by bus and train. The hotel is right next to the central train, bus, and subway stations. The express train to Arlanda Airport is also right there. Many interesting places are within walking distance of the hotel.

Минусы: We did not know that we had to use our room card to run the elevator. Another passenger had to explain that to us. There was no booklet in the room telling us about the hotel's features.

Плюсы: Нам ничто не может помешать отдохнуть! Стокгольм прекрасен. Из плюсов отеля это, несомненно, расположение, чистота в номере.

Минусы: Несмотря на действующую бронь, нас не поселили в забронированный номер, а заставили оплатить два номера, причем стоимость двух стандартных номеров за одну ночь получилась больше в два раза, чем забронированный премиум на две ночи. И только после вмешательства нашего родственника, который общался с администраторами на шведском, нам поменяли номер и обещали вернуть деньги. Нас держали два дня в напряжении и никто даже не подумал извиниться и об'яснить, почему так с нами поступили. Путешествуем очень много, но в такую ситуацию попали впервые. На booking дозвониться невозможно, по крайней мере русскоязычным менеджерам, тоже большой минус. Считаю, что такие проблемы должна решать компания, через которую бронируем отель. Из минусов отеля еще хочу отметить, что в номере очень душно, кондиционер из номера не регулируется, при обращении на рецепшен сотрудники не помогли.

Плюсы: Breakfast absolutely amazing

Минусы: Rooms much smaller than anticiapted

Плюсы: I have nothing good to say about the Radisson Viking Stockholm, except for that it was very close to the station.

Минусы: All ten of us in our group suffered inconvenience because of the staff being inadequately trained. The group leader spent nearly two hours getting check in sorted out, taking great care to ensure the group could check in smoothly on arrival, and yet it was a shambles. The group booking was paid for in full but this somehow wasn’t documented and a member of the group was charged again. It took more than an hour to reverse this with a staff member whose attitude was appalling. Upon checkout, the group leader’s Card was charged again in full for the entire booking, pushing them thousands over their card limit. This took more than a week to rectify and was a stressful process. There were other charges that were never explained that had to be reversed. Still waiting for an adequate apology. It is unlikely anyone in the group would choose Radisson again. Really the worst hotel in the whole trip.

Плюсы: Location in the middle of sights and shopping + easy connection to the airport

Минусы: no bathrobes

Плюсы: Great herring in the morning makes the day complete!

Минусы: The pool, although advertised, is very small.

Плюсы: The bath robe - I always really appreciate when I get a bath robe in my hotel room :-)

Минусы: The breakfast area is a bit too much of a canteen in school... even though the food is very good with many choices, the atmosphere is not very nice

Плюсы: The apartment ! The breafast !

Плюсы: Excellent sky bar - excellent stockholm fish restaurant - good breakfast.

Минусы: The spa did not work

Плюсы: Обслуживающий персонал очень мил и любезен

Плюсы: Хороший завтрак, большой номер, расположение в центре.

Минусы: Поселили с ребенком на втором этаже напротив ремонта (по ночам) вокзала.

Плюсы: Возможность поселения до времени check in. Мы приехали на очень раннем рейсе, не выспались, и было приятно, что не надо гулять по улицам ещё несколько часов.

Минусы: Отсутствие необходимых принадлежностей для чистки обуви. Отсутствие русских каналов по телевидению.

Плюсы: Из отеля очень удобно добираться в аэропорт (на экспрессе). Прекрасный завтрак.

Минусы: Номер, когда-то шикарный, уже с "душком". Старая сантехника...

Плюсы: Для отеля, имеющего на своей вывеске пять звезд, как-то неприлично, что за завтраки нужно платить отдельно. Хороший дизайн комнат, но тесновато. Прекрасные средства для душа, но бедноватый завтрак. Очень удобное расположение. Но все же это не пять звезд.

Плюсы: Arriving late and finding we had been upgraded

Минусы: If only we could have stayed longer!!!!!

Плюсы: Modern, tidy, friendly staff, excellent breakfast.

Минусы:

Плюсы: Very courteous staff

Минусы: Not Applicaple

Минусы: Room was very crowded but I guess you get what you pay for. Otherwise all good.

Плюсы: I liked the friendly staff. We asked how to get to different points and got full information. Any noise from street couldn't be heard in the room.

Минусы: I never booked the rooms without windows. I can say it was not nice. The head end of the bed is direct at the door to the toilet. I didn't like it. Even on the ship you have your toilet door at the foot end of the bed. The location is central to the railway station, but I didn't enjoy walking around the property's neighborhood. Before to come to this hotel we stayed three day in other hotel, after we left for Finland and come back to this hotel. By the same price, we were just sad.

Плюсы: Receptionists

Минусы: The floor numbers are confusing. We had a room saying 3rd floor, but ended up in the basement with no windows.

Плюсы: Friendly staff. Good breakfast. Reasonable rate. Very convenient location

Минусы: Rooms without windows are in basement. However, they are properly ventilated and perfectly fine if you don't care the view

Плюсы: Location Provided hot/cold drink for free in lobby Housekeeping (without them it was impossible to stay in that room for 3 nights)

Минусы: Room has no air-conditioner and smelly, super dirty carpet.

Плюсы: Понравились бесплатные напитки в холле (чай, кофе). В холле очень уютно.

Минусы: Номер очень-очень маленький и неуютный. Было очень холодно в номере. Хотя я была там в июле и на улице было тепло.

Плюсы: Отличное место по сумме параметров. Расположение в самом центре, хорошие завтраки, абсолютная тишина, недорого для Стокгольма.

Минусы: Если вы приезжаете на машине, довольно сложно найти проезд к отелю и выход из гаража (лифты ходят, кроме отеля, в ряд мест, куда пропуск не работает).

Плюсы: Приветливый персонал и свежие круасаны+расположение

Минусы: Номер без окна,теряешься во времени

Плюсы: Breakfast was pretty good

Минусы: Very small room and very small bed - almost too small for 2 people.

Плюсы: Удобное расположение; всегда в доступе бесплатный чай и кофе в баре, в номере есть холодильник. Очень хорошие завтраки.

Минусы: В номерах без окон из-за постоянно работающей вентиляции холодно и это не регулируется. Спать приходилось в футболке (август) и не очень приятно для водных процедур.

Плюсы: Расположение отеля отличное, завтрак прекрасный. Юра обаятельный молодой человек, подсказал, посоветовал, ответил на вопросы.

Минусы: В номере было душно (на улице стояла жара, номер без окон), нам дали два вентилятора. Это помогло.

Плюсы: The room was very nice and clean compared to the rest of the hotel.

Минусы: When I arrived, the lady at the reception was very rude. She acted as I owed her something. They gave us a room which was not the one in the reservation details. Then they changed the shift and the new person at the reception was kind and polite. She changed the room for us according to the reservation details.

Плюсы: Good breakfast and quirky old lift

Минусы: Steps at the front door

Плюсы: Reception very friendly and helpful, location super to move around, good breakfast

Минусы: It was hot in the room, the stay was during hot days and I assume there wasn’t air conditioning. We were 2 adults and 1 child, the provided beds were a little small for us, but for 2 nights it was ok.

Минусы: The days there were very hot, and the room does not have air conditioning. We had to open window, which was very noisy day and night. We wanted to borrow a power adapter, and the staff simply said no, which in their service menu they have.

Плюсы: The location , The staff ..

Минусы: The hotel needs renovation

Плюсы: Отличное расположение, близко к метро и поездам. Есть магазины вокруг. Старый город в пешей доступности. Завтрак достаточно хороший и разнообразный.

Минусы: Старый семейный отель. В очень хорошем состоянии, но не современный стиль. Мы приехали переночевать и позавтракать, остальное время гуляли по городу.

Плюсы: Great location. Large room. Good breakfast.

Плюсы: Местоположение, завтрак, уборка каждый день. Наличие чайника. Доброжелательный персонал!

Минусы: Номер был рассчитан для двоих и третья кровать (раскладушка) для третьего взрослого человека мешала нормально передвигаться. Причём, эта раскладушка передвигалась по комнате, когда человек переворачивался во сне.

Плюсы: The staff was very helpful in trying to get us a room that wasn't uncomfortably hot. And the breakfast was quite a spread!

Минусы: We couldn't have the window open because of the hotel's downtown location next to the metro and train station, which was unfortunate as Europe and Scandinavia was experiencing a major heat wave. The traffic and pedestrian noise was unbelievably LOUD! Also, the outlet didn't work in the bathroom, the bed pillows were very small , the sheets were scratchy and the TV didn't function properly sporadically.

Плюсы: Being so close to the train station and all attraction. Bed comfortable.

Минусы: Being very hot the ventilation was insufficient and there was no aircon or fan.

Плюсы: The breakfast choice was good and the simple fact of having to use your room keycard to access it saves all the nonsense of having to employ someone just to check your room details as you enter. The system used at this hotel should be rolled out to all hotels across the UK. It works!

Минусы: Relatively narrow choice of TV channels. Not every visitor will be able to speak or understand Swedish, unfortunately (I used some of the programmes to try - good language practice!).

Плюсы: The person at the front desk was incredibly helpful—he went out of his way to give us information about the town, and how to book a certain train ticket. He made a huge difference in our stay and I would recommend the hotel largely because his service was outstanding.

Плюсы: I try to use terminus every time I visit dtockholm becauce of it'sproximityto central station, and also for the friendliness of the staff.

Минусы:

Плюсы: Очень удобное месторасположение отеля.

Минусы: Не плохой, но однообразный шведский стол.

Плюсы: The location was very convenient, right opposite main entrance to central Station. The breakfast offered a good variety.

Минусы: My room was designated DeLux but was actually a very basic, dowdy, plain room. Nothing DeLux about it at all.

Плюсы: The best is the location

Минусы: Small rooms

Плюсы: Good Location near central station

Минусы: Hotel was dated.

Плюсы: it was quietly at the night, so perfect for a tired family after a city trip

Минусы: a pool was spoilt

Плюсы: free internet, central location.

Минусы: No mini bar, room service closed at 9:00 pm. Regarding the room rate, they could provide a free bottle of water.

Плюсы: Everything prepared on time, nice room, nice breakfast, very good locaton.

Минусы: Lack of bar downstairs, small rooms

Плюсы: Security

Минусы: Value for the money comparing to other hotels in the same region

Плюсы: Good location not far from the Cental Station and Gammel Town.

Минусы:

Плюсы: nice breakfast...nice location....nice rooms

Минусы: