Отзывы пассажиров
Общая оценка
7,6
Хорошо
На основе 698 отзывов
Общий рейтинг
7,7
Посадка
7,5
Комфорт
7,5
Экипаж
8,1
Развлечения
7,5
Питание
7,5
О компании SriLankan Airlines
| Код ИАТА | UL |
|---|---|
| Маршруты | 75 |
| Популярный аэропорт | Ченнаи – Коломбо Бандаранайик Интернешнл |
| Аэропорты | 39 |
| Основной аэропорт | Коломбо Бандаранайик Интернешнл |
Недавние отзывы
- Все отзывы
- Положительные
- Нейтральные
- Негативные
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6,6
Минусы: Free internet
источник –
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6,3
Плюсы: Crews were nice
Минусы: Better movies and free internet in flight
источник –
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8,6
Минусы: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment
источник –
-
6,0
Плюсы: Boarding on time
Минусы: Better onboard service
источник –
-
10,0
Плюсы: Everything was great!
источник –
-
8,3
Плюсы: Crew was excellent as always with the Sri Lankan hospitality.
Минусы: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
источник –
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5,0
Минусы: Everything
источник –
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6,3
Плюсы: Crew was great. Lots of leg room
Минусы: Many screens weren't working properly
источник –
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6,3
Плюсы: Lots of leg room
Минусы: Food. Screens weren't working properly
источник –
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2,0
Плюсы: They loose my luggage
Минусы: They loose my luggage
источник –
-
2,0
Плюсы: They lose my luggage
Минусы: They loose my luggage
источник –
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4,0
Плюсы: Decent crew and food. Fairly punctual.
Минусы: Check in was so slow. Slowest check in I’ve known.
источник –
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6,0
Плюсы: Boarding and landing
Минусы: Food should be made With less spice more blend.
источник –
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3,0
Плюсы: Boarding
Минусы: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
источник –
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7,6
Плюсы: Excellent flight apart from the delay!
Минусы: Leave on time!
источник –
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8,0
Плюсы: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Минусы: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
источник –
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4,3
Плюсы: Planes and entertainment was amazing. Flight crew very good and friendly.
Минусы: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
источник –
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6,6
Плюсы: The seats and Inflight entertainment was excellent.
Минусы: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
источник –
-
10,0
Минусы: Good
источник –
-
4,6
Минусы: Plane was too cold. Asked staff to adjust but still to cold.
источник –
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6,6
Плюсы: Had more room than on BA flight to London
Минусы: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
источник –
-
4,6
Плюсы: Short flight
Минусы: Coffee wasnt an option! The staff looked tired and bored.
источник –
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8,0
Минусы: The airplane is old!
источник –
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9,3
Плюсы: Very friendly and attentive crew. Good entertainment options.
Минусы: Business class seat is OK, not great - fine for 3.5 hour flight
источник –
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6,6
Плюсы: Not bad comparatively morning flt kolkata to cmb.crew is good.clean
источник –
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9,0
Плюсы: In economy class good enough leg space when compared to other airlines.
Минусы: Head phones connections does not work most of the time.
источник –
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9,0
Плюсы: The staff was very helpings .
Минусы: The way they are Waigh the luggage was like weighing gold.
источник –
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10,0
Disappointed at first
Плюсы: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Минусы: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
источник –
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8,0
Good flight.
Плюсы: Inflight Entertainment and seats.
Минусы: None
источник –
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8,0
Плюсы: Good seats with leg room.
Минусы: None
источник –
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10,0
Плюсы: Flight Crew was excellent
источник –
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10,0
Just perfect
Плюсы: Super on time
источник –
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8,6
Sri Lankan hospitality
Плюсы: It was all positives from the time we check in until we arrived in Kindon.
Минусы: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
источник –
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10,0
Good flight.
Плюсы: Plenty of leg room.
Минусы: NA
источник –
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10,0
Good connections.
Плюсы: Fast and efficient.
Минусы: NA
источник –
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5,3
Плюсы: Enjoyed the tasty food.
Минусы: gaps between seats were unbearable and have to think twice whether to travel again UL 208.
источник –
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8,6
Плюсы: Crew was that much friendly.
Минусы: Not mine type food (just a suggestion please to have sri lankan varities)
источник –
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10,0
One of the best
Плюсы: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
источник –
-
10,0
Fantastic
Плюсы: Behavior of crew and food. The service was excellent. The flight was clean.
источник –
-
8,0
Very good smothly went
Плюсы: All crews they are helpfull
Минусы: Food same going and coming times
источник –
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10,0
Плюсы: Good
источник –
-
10,0
Плюсы: Good
источник –
-
9,0
Amazing hospitality
Плюсы: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Минусы: None
источник –
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9,3
Great flight and service
Плюсы: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Минусы: Need more movie options. Presently 95% movies are one or more year old.
источник –
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6,6
Great crew - small seats!
Плюсы: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Минусы: Seat was crazy small! Couldn't even cross my legs.
источник –
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10,0
Минусы: Nothing
источник –
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9,6
Плюсы: overall
Минусы: seats are small but otherwise it is 5 star airline. love Srilankan.
источник –
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8,0
Плюсы: Friendly service.
Минусы: Boarding process could improve
источник –
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10,0
Плюсы: Good value
источник –
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7,6
Good service
Плюсы: The crew were lovely. Great service from crew and good food.
Минусы: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
источник –
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2,0
Минусы: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
источник –
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9,3
Плюсы: I have found Sri Lankan staff to be most friendly and accommodative.
источник –
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3,0
Very disorganized boarding Poor customer service
Минусы: Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
источник –
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7,3
Минусы: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
источник –
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2,3
First & last flight with this airline
Плюсы: Uniform of the crew is nice.
Минусы: The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!
источник –
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8,0
Good experience , only connectivity poor
Плюсы: Food , cleaning,
Минусы: Connectivity as we have to wait 7!hours @ Colombo airport
источник –
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6,3
Safety Not The Most Important
Минусы: Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats.
источник –
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9,3
Плюсы: The service and crew were excellent!
Минусы: The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable.
источник –
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4,6
Good plane crew, HORRIBLE airport staff.
Плюсы: Really good food the and crew on the plane was nice.
Минусы: In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing.
источник –
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5,6
Плюсы: Crew was very nice
Минусы: Food was with a lot of chilli and very spicy
источник –
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8,6
Минусы: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment
источник –
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10,0
Плюсы: Everything was great!
источник –
-
10,0
Минусы: Good
источник –
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9,3
Плюсы: Very friendly and attentive crew. Good entertainment options.
Минусы: Business class seat is OK, not great - fine for 3.5 hour flight
источник –
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9,0
Плюсы: In economy class good enough leg space when compared to other airlines.
Минусы: Head phones connections does not work most of the time.
источник –
-
9,0
Плюсы: The staff was very helpings .
Минусы: The way they are Waigh the luggage was like weighing gold.
источник –
-
10,0
Disappointed at first
Плюсы: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Минусы: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
источник –
-
10,0
Плюсы: Flight Crew was excellent
источник –
-
10,0
Just perfect
Плюсы: Super on time
источник –
-
8,6
Sri Lankan hospitality
Плюсы: It was all positives from the time we check in until we arrived in Kindon.
Минусы: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
источник –
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10,0
Good flight.
Плюсы: Plenty of leg room.
Минусы: NA
источник –
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10,0
Good connections.
Плюсы: Fast and efficient.
Минусы: NA
источник –
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8,6
Плюсы: Crew was that much friendly.
Минусы: Not mine type food (just a suggestion please to have sri lankan varities)
источник –
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10,0
One of the best
Плюсы: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
источник –
-
10,0
Fantastic
Плюсы: Behavior of crew and food. The service was excellent. The flight was clean.
источник –
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10,0
Плюсы: Good
источник –
-
10,0
Плюсы: Good
источник –
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9,0
Amazing hospitality
Плюсы: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Минусы: None
источник –
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9,3
Great flight and service
Плюсы: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Минусы: Need more movie options. Presently 95% movies are one or more year old.
источник –
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10,0
Минусы: Nothing
источник –
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9,6
Плюсы: overall
Минусы: seats are small but otherwise it is 5 star airline. love Srilankan.
источник –
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10,0
Плюсы: Good value
источник –
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9,3
Плюсы: I have found Sri Lankan staff to be most friendly and accommodative.
источник –
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9,3
Плюсы: The service and crew were excellent!
Минусы: The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable.
источник –
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6,6
Минусы: Free internet
источник –
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8,3
Плюсы: Crew was excellent as always with the Sri Lankan hospitality.
Минусы: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
источник –
-
7,6
Плюсы: Excellent flight apart from the delay!
Минусы: Leave on time!
источник –
-
8,0
Плюсы: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Минусы: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
источник –
-
6,6
Плюсы: The seats and Inflight entertainment was excellent.
Минусы: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
источник –
-
6,6
Плюсы: Had more room than on BA flight to London
Минусы: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
источник –
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8,0
Минусы: The airplane is old!
источник –
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6,6
Плюсы: Not bad comparatively morning flt kolkata to cmb.crew is good.clean
источник –
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8,0
Good flight.
Плюсы: Inflight Entertainment and seats.
Минусы: None
источник –
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8,0
Плюсы: Good seats with leg room.
Минусы: None
источник –
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8,0
Very good smothly went
Плюсы: All crews they are helpfull
Минусы: Food same going and coming times
источник –
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6,6
Great crew - small seats!
Плюсы: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Минусы: Seat was crazy small! Couldn't even cross my legs.
источник –
-
8,0
Плюсы: Friendly service.
Минусы: Boarding process could improve
источник –
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7,6
Good service
Плюсы: The crew were lovely. Great service from crew and good food.
Минусы: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
источник –
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7,3
Минусы: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
источник –
-
8,0
Good experience , only connectivity poor
Плюсы: Food , cleaning,
Минусы: Connectivity as we have to wait 7!hours @ Colombo airport
источник –
-
6,3
Плюсы: Crews were nice
Минусы: Better movies and free internet in flight
источник –
-
6,0
Плюсы: Boarding on time
Минусы: Better onboard service
источник –
-
5,0
Минусы: Everything
источник –
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6,3
Плюсы: Crew was great. Lots of leg room
Минусы: Many screens weren't working properly
источник –
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6,3
Плюсы: Lots of leg room
Минусы: Food. Screens weren't working properly
источник –
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2,0
Плюсы: They loose my luggage
Минусы: They loose my luggage
источник –
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2,0
Плюсы: They lose my luggage
Минусы: They loose my luggage
источник –
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4,0
Плюсы: Decent crew and food. Fairly punctual.
Минусы: Check in was so slow. Slowest check in I’ve known.
источник –
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6,0
Плюсы: Boarding and landing
Минусы: Food should be made With less spice more blend.
источник –
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3,0
Плюсы: Boarding
Минусы: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
источник –
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4,3
Плюсы: Planes and entertainment was amazing. Flight crew very good and friendly.
Минусы: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
источник –
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4,6
Минусы: Plane was too cold. Asked staff to adjust but still to cold.
источник –
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4,6
Плюсы: Short flight
Минусы: Coffee wasnt an option! The staff looked tired and bored.
источник –
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5,3
Плюсы: Enjoyed the tasty food.
Минусы: gaps between seats were unbearable and have to think twice whether to travel again UL 208.
источник –
-
2,0
Минусы: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
источник –
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3,0
Very disorganized boarding Poor customer service
Минусы: Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
источник –
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2,3
First & last flight with this airline
Плюсы: Uniform of the crew is nice.
Минусы: The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!
источник –
-
6,3
Safety Not The Most Important
Минусы: Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats.
источник –
-
4,6
Good plane crew, HORRIBLE airport staff.
Плюсы: Really good food the and crew on the plane was nice.
Минусы: In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing.
источник –
-
5,6
Плюсы: Crew was very nice
Минусы: Food was with a lot of chilli and very spicy
источник –
Статус рейса
SriLankan Airlines — карта маршрутов
Популярные маршруты перелетов
Перелет
Аэропорт вылета
Место назначения
вс
пн
вт
ср
чт
пт
сб
В
П
В
С
Ч
П
С
5005
Коломбо
CMB
Сигирия
GIU
5006
Сигирия
GIU
Коломбо
CMB
5005
Сигирия
GIU
Тринкомали
TRR
5006
Тринкомали
TRR
Сигирия
GIU
8016
Коломбо
CMB
Коломбо
DWO
5016
Коломбо
DWO
Коломбо
CMB
8016
Коломбо
DWO
Хаттон
NUF
7006
Хамбантота
HRI
Коломбо
CMB
8016
Хамбантота
HRI
Коггала
KCT
8016
Хаттон
NUF
Хамбантота
HRI
503
Коломбо
CMB
Лондон
LHR
504
Лондон
LHR
Коломбо
CMB
281
Коломбо
CMB
Джидда
JED
282
Джидда
JED
Коломбо
CMB
208
Абу-Даби
AUH
Коломбо
CMB
207
Коломбо
CMB
Абу-Даби
AUH
461
Мале
MLE
Коломбо
CMB
461
Токио
NRT
Мале
MLE
460
Коломбо
CMB
Токио
NRT
604
Коломбо
CMB
Мельбурн
MEL
605
Мельбурн
MEL
Коломбо
CMB
365
Джакарта
CGK
Коломбо
CMB
364
Коломбо
CMB
Джакарта
CGK
191
Коломбо
CMB
Нью-Дели
DEL
192
Нью-Дели
DEL
Коломбо
CMB
318
Коломбо
CMB
Куала-Лумпур
KUL
319
Куала-Лумпур
KUL
Коломбо
CMB
125
Коломбо
CMB
Ченнай
MAA
306
Коломбо
CMB
Сингапур
SIN
126
Ченнай
MAA
Коломбо
CMB
307
Сингапур
SIN
Коломбо
CMB
140
Мадурай
IXM
Коломбо
CMB
225
Коломбо
CMB
Дубай
DXB
226
Дубай
DXB
Коломбо
CMB
142
Мумбаи
BOM
Коломбо
CMB
101
Коломбо
CMB
Мале
MLE
202
Манама
BAH
Коломбо
CMB
881
Гуанчжоу
CAN
Коломбо
CMB
201
Коломбо
CMB
Манама
BAH
141
Коломбо
CMB
Мумбаи
BOM
707
Коломбо
CMB
Pointe La Rue
SEZ
708
Pointe La Rue
SEZ
Коломбо
CMB
139
Коломбо
CMB
Мадурай
IXM
133
Коломбо
CMB
Тиручираппали
TRZ
134
Тиручираппали
TRZ
Коломбо
CMB
174
Бангалор
BLR
Коломбо
CMB
173
Коломбо
CMB
Бангалор
BLR
884
Коломбо
CMB
Гуанчжоу
CAN
165
Коломбо
CMB
Кочин
COK
194
Коямпуттур
CJB
Коломбо
CMB
193
Коломбо
CMB
Коямпуттур
CJB
407
Бангкок
BKK
Коломбо
CMB
406
Коломбо
CMB
Бангкок
BKK
229
Коломбо
CMB
Эль-Кувейт
KWI
230
Эль-Кувейт
KWI
Коломбо
CMB
217
Коломбо
CMB
Доха
DOH
218
Доха
DOH
Коломбо
CMB
263
Коломбо
CMB
Даммам
DMM
264
Даммам
DMM
Коломбо
CMB
869
Пекин
PEK
Коломбо
CMB
189
Коломбо
CMB
Дакка
DAC
190
Дакка
DAC
Коломбо
CMB
868
Коломбо
CMB
Пекин
PEK
161
Коломбо
CMB
Тируванантапурам
TRV
162
Тируванантапурам
TRV
Коломбо
CMB
166
Кочин
COK
Коломбо
CMB
205
Коломбо
CMB
Маскат
MCT
206
Маскат
MCT
Коломбо
CMB
867
Шанхай
PVG
Коломбо
CMB
866
Коломбо
CMB
Шанхай
PVG
186
Лахор
LHE
Коломбо
CMB
177
Коломбо
CMB
Хайдарабад
HYD
265
Коломбо
CMB
Эр-Рияд
RUH
178
Хайдарабад
HYD
Коломбо
CMB
266
Эр-Рияд
RUH
Коломбо
CMB
183
Коломбо
CMB
Карачи
KHI
185
Коломбо
CMB
Лахор
LHE
184
Карачи
KHI
Коломбо
CMB
SriLankan Airlines – популярные аэропорты
- Аэропорт Коломбо Бандаранайик Интернешнл (CMB)
- Аэропорт Ченнаи (MAA)
- Аэропорт Мале (MLE)
- Аэропорт Сингапур Чанги (SIN)
- Аэропорт Нью-Дели Индира Ганди (DEL)
- Аэропорт Бангкок Суварнабхуми и другие аэропорты (BKK)
- Аэропорт Тиручираппали Сивил (TRZ)
- Аэропорт Куала-Лумпур Клиа (KUL)
- Аэропорт Мумбаи Чхатрапати Шиваджи (BOM)
- Аэропорт Бангалор Хиндустан (BLR)
- Аэропорт Доха (DOH)
- Аэропорт Дубай и другие аэропорты (DXB)
- Аэропорт Лондон Хитроу (LHR)
- Аэропорт Манама Бахрейн (BAH)
- Аэропорт Мельбурн Тулламарин и другие аэропорты (MEL)
Контакты SriLankan Airlines
- UL Код ИАТА
- +94117 77 1979 Позвонить
- srilankan.com Посетить
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