София — отели

Минусы: Есть кофемашина в номере, а капсулы за деньги!!! Очень странно

Плюсы: Отель расположен в самом центре. Заселение без проблем, даже раньше, чем положено. Обслуживание на уровне, хороший и разнообразный завтрак. Номер был на втором этаже, достаточно большой, кровать удобная. Я всем доволен, рекомендую.

Минусы: Меня всё устроило, проблем не было.

Плюсы: Not up to standard

Минусы: I'm very disappointed in Grand Hotel. During our stay from 13 September to 15 September we had a robbery in our room on Friday night. There was an enormous amount of damage (which we had to pay for ourselves) + more than €7000 worth of property was stolen, this is where the police came in where we were treated as perpetrators. A 3rd key was found by us on Saturday afternoon so I think these are very suspicious circumstances. What disappointed me is that the staff of the hotel offered very little help to investigate this case. As a good customer of Grand hotel I will not book with you anymore for my next stay in Sofia.

Минусы: I didn’t like that there is no windows that can be open in the room. Only rooms in floors 1 and 2 with windows and floor 9 with balcony.

Плюсы: Great location, very central.

Плюсы: The location was superb. The services are all there. Staff, especially the concierge, was very helpful. The room was huge and so was the bathroom. The view was beautiful.

Минусы: They do NOT have secure WiFi. They spray air freshener in the lobby and in the hallways by the rooms. This is unnecessary, unhealthy, and a waste of energy. Our keys did not work. Each time we said that, they told us not to keep it near our cell. I believe in the fourth try, I was pleasant but curt. They sent someone to reset the timer on the lock and it worked well.

Плюсы: Large rooms, comfortable beds, good bathrooms with large baths, easy to use Wifi, functional aircon and good information and support from the concierge team - Savva, Dennis and Yorgan. All staff pleasant and helpful.

Минусы: Buffet breakfasts were good with plenty on offer but probably overpriced at 40 Lev. Not much atmosphere in the bar but ok for a beer and a sandwich.

Плюсы: The behavior of the staff. Excellent

Плюсы: The location

Минусы: Late check in and the bar in the lobby not good

Плюсы: К vallet parking вопросов нет, все идеально. Room service (пробовали обед и ужин) все отлично.

Минусы: Не понравилось , что при бронировании и заселении было указано , что в номере проживает двое человек, но почему-то есть необходимость звонить и просить второе полотенце, второй халат, вторые тапочки...шампуни и прочее... Цена не маленькая, 5 звезд...странно... И это был представительский номер! В бронировании был указан ваучер на напиток, в реальности ваучера небыло .... Мы брали два номера - оба номера были укомплектованы подобным образом. Завтрак тоже , не пять звёзд. Вообщем отель не плохой, твёрдая 4ка.

Плюсы: The breakfast was excellent. The hotel was located with easy access to the key tourist sites.

Минусы: I can't think of anything that would have improved the experience.

Плюсы: Don’t know, maybe I was expecting too much, but this hotel did not have anything that was special or extra nice. Everything is as usual. On the other side, the room was very spacious and clean.

Плюсы: Отель расположен в 10 минутах ходьбы от терминала 1. Добраться до города можно на метро с терминала 2. По первому требованию нам предоставили бесплатную подвозку до терминалов. Очень чисто, убирали каждый день и меняли полотенца. Ресторан порадовал очень приятной обстановкой и богатым выбором на завтрак. Очень внимательный персонал

Плюсы: use this hotel all the time I come to Sofia. it is very close to the airport. last time I had a free room upgrade and free drink

Минусы: yes, I had a free drink, but the choice in the lobby bar was so poor and the barman - so rude...disappointed

Плюсы: A very nice hotel next to the airport, helpful stuff. Highly recomendable for travellers who want to stay overnight closed to the airport. Transfer perfectly organised

Плюсы: Everything

Минусы: Nothing

Плюсы: Excellent bed.

Минусы: Difficult to adjust airconditioning. Insufficient tea bags and milk. The receptionist told me I would receive a receipt for payment with my bank card by email it has not come. My cases were thrown into the vehicle going to the airport they fell over and blocked the way to seats on bus. Seats had no safety belts.at airport driver just left me with two huge cases and no trolley. I am 81yrs old and have mobility problems.

Плюсы: Spacious rooms, rich breakfast, close to the airport - good value for money!

Минусы: Only one small bottle of water for 3 people

Плюсы: Гостиница рядом с аэропортом. Очень удобная!Потрясающая!, Нас встречал прямо на выходе из зеленой зоны аэропорта бесплатный шатл до гостиницы. Сделали бесплатно апгрейт номера. Номер чудесный, большой, уютный. Очень удобные кровати. Тищина.Превосходный завтрак. Утром муж на таком же бесплатном шатле сьездил в аэропорт взять заказанную с утра машину. Очень удобно!

Плюсы: Facility Airport shuttle

Минусы: Price

Плюсы: Location and staff excellent. Food also excellent

Плюсы: I did like the extremely friendly staff. The hotel service was in its usual best: great and very cozy rooms and excellent service. Including parking for hotel guests.

Минусы: The bathroom was lacking a soap bar. There was liquid stuff, but it was attached to the wall and I couldn't use it in the shower. Also it took me about 5 mins (naked in the bathroom) to figure out how to operate the shower. A sicker with instructions written in large letters (so I won't need my glasses to read it) would help a lot.

Плюсы: Понравилось местоположение, рядом с аэропортом. Шатл очень уместен.

Минусы: Не очень чистый номер.

Плюсы: Very good hotel with very friendly and professional personal. They have free transfer from and to the airport, free parking during the stay. Breakfast is very good, and mini bar is included in the price. Very close to the airport, 6-7 minutes. It's it the cheapest hotel in Sofia, but absolutely worth it. By the way, a big mall for shopping on 5 minutes walking.

Минусы: Nothing......

Плюсы: Second time in a few months and it was much better. Clean room, very kind stuff, excellent breakfast and convenient location. Obviously we will visit it again.

Плюсы: Great for airport. Free shuttle service. Overall good value for money

Минусы: Reception staff not very friendly.

Плюсы: The hotel is near to the airport which makes it comfortable for short stays. The facilities are clean and match the description with variety of things to do within the hotel. It’s simply and productively designed. The staff is lovely and the morning shuttle to the airport is well on time.

Минусы: Pick up shuttle from the airport was not there when landing, waited for 30 minutes, left me No-Choice but to take a taxi :/ didn’t get any reimbursement. The fridge is INSUFFICIENT: 1 Pepsi 1 Water 1 Beer and 1 tiny apple juice- saying free bar doesn’t match the expectation. The restaurant serves food till 10 pm, after that you can have a cheese Capresa like me, This delicious steak was Over-Cooked and the chef was already gone when I was served and had to return it.

Плюсы: clean rooms helping staff good shuttle

Минусы: not a lot of alternatives for lactose intolerant people. only soya milk. No soya yoghurt or coconut yoghurt. In the citycentre i saw a lot of places that did offer this. granola?rawnola? the gym was very small

Плюсы: Комфорт

Минусы: Нет позднего выезда, хотят чтоб оплатили за три часа 60% от стоимости

Плюсы: Good location and cosy atmosphere

Минусы: 4 stars hotel? No way. Cattle for rent by 5 EUR? Crazy.

Плюсы: Very polite staff, good location and spacious rooms

Минусы: Had bigger expectations for the breakfast, it was bit basic, not much variety Not good room insulation, could hear what is happening next door

Плюсы: breakfast is super, the room is perfect

Плюсы: Отзывчивый персонал. Хорошие европейские завтраки. В целом в номере безупречно чисто.

Минусы: Было заказано три номера, один из которых оказался не убран! Постель не сменена!

Плюсы: Прекрасный отель для транзитных пассажиров. Очень чисто и тихо , несмотря на близость транспортной развязки. Отзывчивый персонал , вкусные и разнообразные завтраки. Через дорогу - большой торговый центр с прекрасным итальянским рестораном.

Минусы: Неудобно выбираться в центр Софии - ближайшие 2 станции метро - в 15 минутах ходьбы от отеля.

Плюсы: Все понравилось, внимательный персонал

Плюсы: Great location Great rooms The best staff

Плюсы: Wonderfful hotel in the heart of sofia. Boutique hotel, stylish and modern but yet very intimate and warm. Great location right next to the Parliament, St. Alexander Nevsky Cathedral, Sofia university etc. The staff was courteous, freindly and helpful. our requests were dealt with quickly and professionally. The hotel even send us a complimentary Champagane and cake for our 25th wedding anniversary. The Executive room with balcony was spacious and the bed is wide and very very comfy!!! there isn't a regular wardrobe in the roon but rather a dressing roon with hangers and drawers. Breakfest on the roofbar was good, nice view of the city, great cappuccino, pleasant and helpful staff.

Минусы: Door of the shower stall was broken and water came out. housekepping was a bit lacking: they didn"t refill sugger, coffee ,tea. on the third day the maid didn't sweep the floor and didn't empty the trash bin in the bath room . Chef's Resturant: wonderful food, nice service yet kitchen staff didn't wear gloves.

Плюсы: large designer room,comfy bed, the roof bar is a big bonus you have good views over the city,and they are plenty of diners to give it a good atmosphere, The pool and steam room sauna are good condition . The food in evening was good quality, and breakfast was good on roof top, very close to attractions in sofia

Минусы: the only problem we were told spa was open earlier that actually was

Плюсы: Месторасположение

Минусы: Номера требуют ремонта Парковка неудобная Нет сеток на окнах, комары искусали, правда на следующий день поставили антикомарин.

Плюсы: Прекрасная кухня Понравилось СПА

Минусы: Номер находился под баром в котором громко и долго за полночь играла музыка

Минусы: Very expansive (more than 250 euros) for what it has to offer. The next time, it will be the Grand Hotel.

Плюсы: Clean,modern. Mostly polite and plentiful staff.

Минусы: Spa quite basic and staff can be rude in Spa. Steam room only luke warm. Don't like to supply tap water in restaurant as was told it was something that they could not sell! Difficult to get more than one cup of coffee at breakfast and when you finally get more, it is taken away when turning your back. At least this year you do not have to sign your breakfast chit when breakfast is included.

Плюсы: every thing is great except that they don't allow children or anyone who is below 14 years to use the swimming pool

Минусы: They don't allow children or anyone who is below 14 years to use the swimming pool

Минусы: We had problems with the aircon and the technician came three times per day. The staff proposed to change our room with a smaller one. When I said that the air con system is not my problem, the reply was we are sorry, but that’s your problem and we cannot give you a bigger or better room. For a five star hotel and a frequent guest, i never expect such poor service. Shame, nice hotel, bad staff. They are also cleaning the rooms without refilling the minibar with water. So you have to specifically ask them. Service has never been so bad, on the other hand prices were never so high....

Плюсы: The staff was friendly, ambiance pleasant, nice jazz music at night. We loved the rooftop bar !

Минусы: For a 5 star hotel we were a bit disappointed. We booked for two people but all the arrangements in the room were for one person. After we mentioned to the staff they said they will arrange it and they did in the afternoon. When we wanted to use the sauna in the morning it was cold and after an hour it was still cold , so we did get to use it.

Плюсы: Great pool and spa, as well as a brilliant bar. The staff are fantastic.

Минусы: Nothing.

Плюсы: Very good location

Плюсы: The location is excellent for self-guided sightseeing on foot. Breakfast is a feast and the room has everything one needs.

Плюсы: Very good hotel just near all Sofia historical sights. Walking street with a lot of restaurants, bars and shops nearby. Big comfortable room. Nice bed, good linen. Very clean. Nice breakfast with big variety of food, coffee machine and section of Ahmad teas

Минусы: Difficult to entering to parking place

Плюсы: Location is great and hotel very clean.

Плюсы: Заселили раньше срока; частично приветливый персонал; русскоязычный парень Игорь вечерами на ресепшн; каждый вечер с 6 до 8 "хэппи ауэр" в баре с бесплатным алкоголем; вкусные и разнообразные завтраки; мы спросили за завтраком майонез - нам сказали, что нет, а на следующий день этот недочёт исправили; + к чайнику - капсульная кофемашина в номере; в каждом номере есть утюг; хороший напор воды. We were settled ahead of schedule; partly friendly staff; every evening from 6 to 8 is a happy hour in the bar with a free alcohol; delicious and varied breakfasts; we asked mayonnaise at the breakfast - they told us that it wasn’t, but the next day it was already there; + to the teapot - a capsule coffee machine in the room; each room has an iron; good pressure of water.

Минусы: Не комфортно! Цена очень сильно завышена! Это не 4, а 3 звезды! Нет подставки для чемодана - чемодан некуда приткнуть! Очень слабый кондиционер - ночью просыпаешься от духоты! Недостаточное освещение; крошечный самодельный шкафчик; Балкон в номере - одно название - вид с него - никакой! Окна соседнего номера выходят прямо на него! Сзади отеля идёт стройка - всё время бросают какие-то доски и пыль летит! В итоге поменяли номер, на безбалконный. Он дешевле, меньше, да лучше. На фасадной (теневой) стороне не так жарко. В новый номер откуда-то притащили тумбу под чемодан (хоть маленький, но плюс); душевая кабина в меньшей комнате - очень маленькая; всего 1 бесплатная бутылочка воды на двоих; простенький интерьер; нет мусорного ведра в ванной; нет одеял - укрываешься простынью-покрывалом; не работают весы в ванной; плохо вымыты тарелки на завтраке; на завтраке многие блюда - разогретые вчерашние! Not comfortable! The hotel is very overpriced! This is not 4, but 3 stars! There is no place for the suitcase! Very weak air conditioning - you can wake up at night with stuffiness! Insufficient lighting; tiny home-made wardrobe; Awful tiny balcony in the room and no view from it! The windows of the next room look directly at him! There is construction goes on behind the hotel - some boards are thrown all the time and dust is flying! As a result, we changed the room to non-balcony. It is cheaper, but better. On the front (shadow) side is not so hot. The shower cabin in the smaller room is very small; only 1 free bottle of water for two persons; simple interior; no rubbish bin in the bathroom; no blankets - you cover yourself with a sheet-coverlet; bathroom scales do not work; poorly washed dishes at breakfast; at breakfast, many dishes - warmed up of yesterday!

Плюсы: Great location in the city center Obviously clean room Excellent Staff ( reception and room service) Delicious breakfast thanks for restaurant staff for their excellent service

Минусы: Nothing at all

Плюсы: Месторасположение

Плюсы: This is a small hotel- only 22 rooms so quite boutique in feel. The interior decor in the public spaces is a little unusual but the rooms are standard and what you would expect at this price bracket. Large comfy bed, clean en-suite shower room with normal toiletries included, fluffy robes and slippers etc,Nespresso machine and proper glassware, and nice touches like takeaway coffee cups if you wanted to take your coffee out with you. Breakfast was good - great selection of European and Bulgarian dishes as well as full English! The location of this hotel is fantastic- just off the main shopping and socialising street and a few hundred metres from most of the big tourist attractions. There is a great selection of local restaurants and bars nearby. The only downside is that the uneven pavement and graffiti (which is everywhere in Sofia) makes the street look a little down at heel. We didn’t use the sauna or fitness room to be able to comment. But the nicest surprise in this hotel is that there is free coffee, cake and refreshments available all day in the terrace bar, which at 6pm turns into free wine and branded spirits with a selection of appetisers like cheese and cold meats. What a bonus! We had three glasses of good Bulgarian wine each and there seemed to be no limits! We had one of the basic and cheapest rooms - with mountain view or you could see the mountains over the rooftops of the opposite buildings. These rooms looked over a central courtyard ( and small car park) but had the advantage that they were very quiet. All in all, and notwithstanding the free drinks, we found this a very good value hotel, especially given its central and convenient location. Recommend you try Cava restaurant around the corner for evening meal!

Минусы: The graffiti and poor pavements outside.

Плюсы: Very friendly staff Always willing to help youL

Плюсы: The hotel has a free bar with live music open every day 5-8 pm. The rooms are small and simple but comfortable. The breakfast offers a lot of options and traditional Bulgarian products. Location is great!

Минусы: There's not much to complain about.

Плюсы: Quiet, located in the old nice part of the city, no smell in the room, perfectly clean, towels changed every day, friendly staff.

Плюсы: Место расположения.

Минусы: Маленькие номера. В душевой кабине грибок.

Плюсы: The hotel is in a good location, easy walking distance to many attractions. Unfortunately too close to the train station for a taxi to take you, so public transport is the only option. Good breakfast array.

Минусы: The reception was efficient but not particularly looking to help us with our stay. Sort of typical for Bulgaria but we had hoped for more in a hotel with comments about good service.

Плюсы: Tipical dishes

Минусы: My room had the bedroom door broken

Плюсы: The hotel was fantastic and the location is excellent. The staff and specially the concierges and front desk people (even during the night with Mr.Popov) were extremely kind and helpful, great taxi service offered compared to the existing taxis in Sofia. Wide and clean room. Breakfast good and with wide offer. .

Плюсы: Everything was cool I will be back :)

Плюсы: Lyubo Popov from the reception was extremely professional, yet friendly and in general all the staff dealt with patience with me regardless my day drinking habits. Thanks guys I will be back

Плюсы: First and foremost was the staff, they were excellent. Second was the facilities, they were beautiful and finally the location was fantastic.

Минусы: There was a loud nightclub near by

Плюсы: Staff were friendly and helpful. Room was massive.

Минусы: Building and facilities would deserve an update. Breakfast was a bit stingy.

Плюсы: Elegant lodging, raising the standard for Sofia.

Плюсы: Good location!

Плюсы: Мне абсолютно все понравилось! Я была в востроге от своего номера и месторасположение просто отличное. Персонал очень дружелюбный. Очень чисто и уютно. Спасибо огромное!

Плюсы: Very central place near the National gallery and the Cathedral. Well trained, polite and helpful staff. They offered us to park the car and bring our luggage in the room. We booked a classic double room but got upgraded to a junior suit upon arrival without extra cost. One of the most amasing things is that it’s build over the ruins of an old roman amphitheatre which they preserved very well and you can see it from the reception. The view over the city was awesome and the breakfast was amasing! There was even a honey wax block from which you cut the honey on your own.

Минусы: Unfortunately the spa was closed for renovation during our stay but we took a look at the spa center and it was in the basement righ next the old roman amphitheatre. Awesome!

Плюсы: Great (literally and metaphorically) room. Pleasant staff. Good breakfast.

Плюсы: Завтрак обычный, расположение удобное, центр! Ресторан в отеле неплохой! Хорошо поставлена работа персонала! От отеля пешком можно обойти весь центр Софии! Присутствовало чувство безопасности проживания!

Минусы: Не понравилась громкая музыка ночью внизу или рядом с отелем! Но думаю что отель в этом не виноват! Впрочем проблема почти решалась плотным закрытием окон!

Плюсы: The staff was most courteous and helpful.Location is excellent with short walk to places of interest. Very satisfactory

Минусы: Breakfast choice is limited as they don’t lay out a buffet. You are asked to order breakfast the night before which can be inconvinient.

Плюсы: Чистые, довольно комфортные номера. Клиентоориентированый приятный персонал. Старались решать оперативно все возникающие проблемы. Впечатление испортила только выше описанная ситуация.

Минусы: Дважды списали плату за проживание (100 %-ная предоплата для визы за 1.5 месяца до поездки и непосредственно при заезде). Ошибку исправили оперативно, но отменили почему то первоначальную транзакцию. Оплата осуществлялась в € и из-за изменения курса рубля, некоторая сумма была потеряна.

Минусы: A/C in the room located under window and doesn't really help. Also during the night there are two options. If you close the curtains when no air flow as A/C is behind curtains. If you open curtains you have fullmoon light. Also window itself is not soundproof, so you can hear every car.

Минусы: We were given a room on the first floor. It was very noisy . The aircondition was not working.

Плюсы: Everything

Минусы: Nothing

Плюсы: Отличный отель, комфортный, уютный, стильный с прекрасным местоположением практически в цетре города. Отдельных слов восхищения достоен персонал отеля, которые своим отношением к нам, просто влюбили нас и в эту страну и в этих людей. Все-таки, впечатление об отпуске и стране, которую посещаешь, складывается не от достопримечательностей, которых в Болгарии более, чем достаточно, а от людей, которые тебя окружают. Я благодарен, каждому лично из персонала отеля, за прекрасный отпуск и очень теплые воспоминания о вас!

Минусы: Единственное, чего мне не хватало - это электрического чайника в номере. Наверное, из-за привычки пить крепкий кофе сразу после сна, как у любого человека с Востока. Это - единственная мелочь, которая не испортила общего впечатления об отеле и персонале.

Плюсы: A hotel with a real personalised feel and aesthetic. Elegant, tasteful design and furnishings while also feeling cosy and relaxed. Fantastic value for money considering the size of the suite and location on the same street as several nice restaurants and bars. Staff are friendly and helpful and there is a good choice of breakfasts. No gym but there is a sauna and massage service which I didn’t try. Reception isn’t 24 hours but easy to arrange check out and book taxi outside of opening hours. Highly recommended!

Плюсы: Bulgarian residential experience. Breakfast was good but it was fixed menu with unbalanced portion. Fresh orange juice is great.

Минусы: Usually hotels would accommodate some food for guests leaving early, but no accommodation was msde. Staff are rather cold side and change daily and our requests were not communicated well among them. The linen &vanity service is not well supplied. Felt inconvenient for business travel stay, such as late breakfast time and inconsistent service.

Плюсы: Very friendly staff. Great location and clean property

Плюсы: 2 restaurants literally near the hotel. Convenient.

Минусы: Hotel should invest in anti-mosquito nets on the windows. Room was full of some bugs. Pillows were way too soft. But that’s my personal preference. Otherwise it’s a good place.

Плюсы: My room was great, very spacious, good bathrom. Breakfast was very good. The staff was helpful and pleasant. The hotel is within easy walking distance to places of interest.

Минусы: This place was great, so I struggle to find a defect: I would have preferred firmer Pillows

Плюсы: The room and bathroom was spacious, and especially having a couch and resting chairs in the room was appreciated. The location was in one of the best areas of the town with lots of cafe's and restaurants nearby. The restaurant on the property was really good.

Минусы: The breakfast was a fixed menu of few choices, and it was OK to swap between the various choices but not to add anything outside the menu. It would have been great if the flexibility was greater or breakfast was a buffet.

Плюсы: A nice hotel close to the airport and the goal of the trip/

Минусы: No complains. At all.

Плюсы: The room and the mall next to the hotel

Минусы: The stuff was not very interested

Плюсы: Rooms and the location.

Минусы: The staff in the breakfast area would need to improve their customer service mindset. They could smile a lot more, act more politely. If there is a problem that is brought to their attention should he acted upon with high level of urgency and without a facial expression that shows annoyance. Sometimes they were also rude in how they said things... Long way to go bit with the right role models and trainings, this can be easily corrected.

Плюсы: Friendly staff, great in room service and spotlessly clean and comfortable.

Минусы: -

Плюсы: rooms had great connectors to tvs, even small bluetooth speaker is a nice touch.

Минусы: mini bar was not working. window is not possible to open.

Плюсы: Very good property, new and in very good position, not far from city center and convenient for going to airport

Минусы: Toilet could improve a bit more for personal cleaning

Плюсы: Обслуживание очень быстрое, качественное и не назойливое

Плюсы: Новый, очень комфортный, в деловом районе, рядом МОЛЛ для хорошего шопинга. Завтрак разнообразный и вкусный, три вида кофе, нарезка, омлет, бекон, колбаски, рыба, печеный картофель, рыба, много выпечки и фруктов и многое другое. Номера с потрясающим видом на город и горы. Огромный плюс - домашние животные бесплатно и бесплатный поземный паркинг.

Минусы: Окна в номерах не открываются никак, проветривания нет в принципе, кондиционер не спасает, а толко охлаждает спертый воздух.

Плюсы: It is close to the airport, the staff are friendly, the rooms and comfortable and quiet. Good breakfast.

Плюсы: I have stayed in this hotel many times and it is top class each time. Love the room comfort and the general quality of the hotel. The Executive Suite was awesome. Would stay here again for sure.

Минусы: NA, everything was great

Плюсы: This is a modern hotel in a modern building and not a Soviet era dinosaur you can find in the very center of Sofia. Very well designed and maintained. Enjoy large shopping mall next building.

Минусы: The location is poorly accessible by public transit. I recommend using “Yellow Taxi Sofia” mobile app for fast and affordable taxi service. Also, the breakfast price is high to ridiculous for Sofia.

Плюсы: It was clean and comfortable. The location and free parking

Минусы: The room had no balcony.

Плюсы: Super nice hostel. Almost unique system with included breakfast and dinner !

Плюсы: breakfast was excellent - lots of options including, fruit, jam, bread, eggs, cheese, tomatoes, waffles, cereals, coffee, juice. the atmosphere of the hostel is really welcoming and fun. there's lots of opportunities to meet people, share stories and play games and drink together in the evenings. the location is good - around a 10 minute walk to the central metro station, free walking tour (recommended), main sights of sofia. you can get a free map from reception. tea and coffee available all day for free. dinner was also included and includes a glass of beer. the night i had it it was a bean stew/curry with rice. the room was in an apartment building next door and had a lounge, kitchen, bathroom. i stayed in a 6 bed dorm. good wifi accessible everywhere.

Минусы: the cleanliness of the bathroom in the apartment/room could have been better. the mattress was very hard. the room had no character. no drinks allowed after 10pm.

Плюсы: Everything was awesome and so cheap. Free: Breakfast, walking tour, pub crawl, dinner WITH beer! Definetly recommend this to everyone.

Плюсы: Good breakfast (eggs, yogurt, waffles, fruit, coffee, toast) and decent dinner (choice of pasta, lentils, or potato dish) as well, especially considering it's included in the price. Our private room was quite spacious and had everything needed. The floor we were on had two toilets and two sinks so no issues with waiting; there was also a small kitchen area was basic amenities. Staff was good, always friendly; they quickly swapped out a fan that wasn't working in our room. Social area was good for chatting with people at mealtimes.

Минусы: They have something like seven buildings so if you're in a private room it may be a bit of a walk to get to your room from the main building (around 10 minutes for ours). The main building common area is great but the private room buildings are very quiet and not really meant for meeting people.

Плюсы: It was clean. The stuff was friendly. Good atmosphere.

Минусы: Power sockets should be supplied by every bed.

Плюсы: Расположение очень хорошое, питание вкусное, спальня комфортная и уютная..

Минусы: Что выделяться надо было в 11-00, а горничная пришла в 10 и начала уберать.

Плюсы: Location, price, internet point

Минусы: Noise in the property and in the room

Плюсы: Завтрак и ужин включены в стоимость! Во время онных собирается просто невероятная толпа разношерстных туристов со всего мира, завести новых друзей даже законченному интроверту не составит никакого труда. А коли вы устанете от постоянных вопросов "where are you from" можно пойти в кроватку и закрыть штору, оставшись на едине со своими мыслями. У каждой кровати свои розетки и шкафчики. После 10 вечера всех просят умолкнуть и становится тихо! Если нужна стирка вам все простирают и высушат, не придется напрягаться совсем! В общем если даже постараться тяжело придумать минус.

Минусы: Все было классно, один из лучших хостелов в моей жизни, а повидал я их не мало!

Плюсы: The common room is a lovely chill zone. The breakfast is amazing. The dinner is alright, but can you really complain for free dinner? The rooms were very nice, with ours having a common area for about ten people, and ample bathrooms.

Минусы: I have never had such creaky beds in any hostel. I thought the bunk above me was going to collapse anytime she moved. The hostel is huge and spread out, so I was about a four minute walk from the main building. Not bad, but kind of a pain at times.

Плюсы: Очень удивился, все было хорошо, бывал в разных хостелах в Европе, этот лучший!

Плюсы: Потрясающий завтрак, наестся можно до отвалу. Также присутствует и ужин. Отличная общая зона, где можно бесконечно общаться с новыми людьми. Запирающиеся шкафчики. Хороший душ.

Минусы: Сама кровать находилась немного в другом месте от общей зоны и столовой, примерно 2-3 минуты ходьбы.

Плюсы: За такие деньги не актуально писать про плюсы и минусы. За 7,5€ вы живете в столице европейского государства практически в самом центре города и при этом вас кормят завтраками и ужинами.

Минусы: За такие деньги не актуально писать про плюсы и минусы. За 7,5€ вы живете в столице европейского государства практически в самом центре города и при этом вас кормят завтраками и ужинами.

Плюсы: Very good.

Минусы: Air conditioning in some rooms. In one room of my friend was some smell of tobacco.

Плюсы: Location

Минусы: Poor relaxation areas

Плюсы: The room and bathroom were nice. Breakfast choice was excellent. Close proximity with the desired destinations.

Минусы: I had a wonderful stay at Hilton Sofia. The location is great, just 5 minutes walk from 'Bulgarian National Palace of Culture' a huge convention Hall and my conference venue. Most tourist attractions of Sofia are with in walking distance. The famous Vitosha boulevard is 10 minutes walk.

Минусы: The mini bar was “full” with empty bottles and the reception had nothing to say about

Минусы: каждое утро была проблема с завтраком

Плюсы: Restaurant stuff is very helpful, knowledgeable! Food was delicious . I would give an extra point to restaurant manager for so nice & adequate stuff!!! You have excellent team!!!

Минусы: Swimming pool is very small, wouldn't call it swimming pool :(

Плюсы: Очень понравилось обслуживание, особенно исполнительность и профессионализм Станислава ( о чем было написано отдельное письмо).

Плюсы: Location and value for money

Минусы: Breakfast is expensive

Минусы: Очень старый отель требует реновации! Мы останавливались в номере - Представительский люкс «Парк» с правом посещения представительского лаунджа. Номер был очень старым!!! Старая ободранная мебель, потёртые детали интерьера, очень старая техника в номере! Представительский лаундж был просто ужасен! Вечером ничего не обновляется, пришли к началу и через 20 мин. уже никаких закусок не было - и всё следующее время никто ничего не обновлял! Только одни орешки и газировка - и так весь день! Завтрак вообще не серверуется в Клубе! Мы это узнали, только после обращения в рецепшин - там они сделали удивлённые лица и сказали, что тоже не знают, почему в Клубе ничего нет! После чего предложили позавтракать в ресторане на первом этаже. Парковка при отеле открытая и заполнена личными автомобилями персонала Hilton Sofia. И это пяти звёздный отель?!

Плюсы: Everything is just amazing

Плюсы: Comfortable relaxing hotel great location good facilities breakfast choice and warm friendly attentive staff

Минусы: N/A

Плюсы: We have stayed here before so we knew what to expect which is why we chose to stay here again. We prefer the cosmopolitan atmosphere. The staff are all very friendly and helpful.

Минусы: We have always had a light breakfast in the Artists Bar. There is no way we could justifying paying £19 each for a breakfast in the restaurant which I suspect is aimed at those on expense accounts. This time there was a very limited choice in the bar so we had just croissants and coffee which for us was enough. However I read that the manager had changed the options available obviously aimed at encouraging people to have the extortionately priced breakfast in the restaurant. I feel this is not good customer service as many people these days would prefer the healthier option of a continental breakfast. The only other comment is that there was an unpleasant smell of drainage each time we entered the room and as the windows do not open there was no way of clearing it.

Плюсы: Staff's helpfulness.

Минусы: Nothing

Плюсы: Удобный отель, останавливаюсь там не в первый раз. Просторная комната (семейный номер), тихо, уютно, хороший завтрак. Всегда приветствуют домашних питомцев!

Минусы: Кондиционеры требуют усовершенствования, это становится актуально, когда очень жарко.

Плюсы: The staff is very friendly and helpful. They have some video supervised parking places in front of the hotel.

Минусы: The hotel looks a little bit old

Плюсы: Очень приветливый персонал. Очень понравилось, что придя после сильного дождя, в ресторане нам надавали чая и меда без лишних вопросов. Разогреть еду - не вопрос, вилки ложки - да сколько угодно.

Плюсы: Ничего особенного...

Минусы: Требование подписывать счёт после ввода пина...

Плюсы: Very friendly helpful staff. Nice clean room. Nice shower. Quiet room.

Минусы: Pillows and bed a little to firm for us.

Плюсы: Large room, clean, good area, very friendly staff (the lady with short hair from the breakfast was very nice with us. The breakfast very varied and very tasty, you have to be too pretentious not to like it. It was the perfect choice .The price was very good.

Минусы: That I did not discover this hotel earlier. :)

Плюсы: Everything was really good!

Минусы: Maybe the fact that they don't offer something for breakfast if you have to leave very early

Плюсы: nice hotel, good location near the bus station and tramway line 4, welcoming staff, pleasant breakfast and lunch, good comfort

Минусы: rooms with view on the street : a bit noisy (windows)

Плюсы: Everything except the location.

Минусы: Location could have been better.

Плюсы: A very convenient and good value hotel with great staff. I was with a car so I needed a place that had parking but was still close to the city center - its about 15minutes on foot to get to the center. The staff was really helpful and the room is very comfortable, I would recommend it.

Минусы: Friendly staff , very nice breakfast .

Плюсы: Особенное место. Здание гостиницы прекрасно вписано в окружающий архитектурный ансамбль. Не бросаясь в глаза™отель, оказался исключительно дизайнерски оформлен , прекрасно продуманы архитектурные решения. Мы довольны!

Плюсы: Great central location on pedestrian street. Many nearby eating options. Great breakfast.

Плюсы: Everything else

Минусы: Needs more lighting in the room

Плюсы: Location perfect. Comfortable with stylish modern design - not everyone's sort of thing but I liked it!

Минусы: The breakfast was appalling - unattractive & unpleasant. For a hotel with such great design credentials it really needs to up its game - do what they do better or do less but perfectly. Also music videos and football from 07.00 to 23.00 is not everyone's cup of tea!

Плюсы: Beautifully presented rooms in a fantastic location. The staff were extremely friendly and helpful. The breakfast was delicious. Loved everything about this hotel and would highly recommend it to other guests.

Минусы: Nothing

Плюсы: Breakfast offered a reasonable choice for a small hotel. The location is very good, as the hotel looks on to the main pedestrianized shopping street. Rooms are decorated in a quirky and original manner.

Минусы: Weirdly, no fruit juice offered at breakfast. In-room TV a bit limited.

Плюсы: Wide choice for breakfast, good quality in the restaurant. Central location is ideal.

Плюсы: Best location!! Very friendly receptionist. The breakfast was very good and tasty. Over all excellent place! The luxury room was very spacious and comfortable.

Плюсы: A well presented hotel in a fantastic location. Extremely friendly staff.

Плюсы: Оригинальный дизайн, заботливый персонал, вкусный завтрак, идеальное месторасположение, хорошая звукоизоляция.

Минусы: Подушки жесткие

Плюсы: Modern hotel with central location. The room was clean, the breakfast had everything you need, the staff was friendly and helpful.

Минусы: The thing that we didn't like was the presence of Russian flag at the reception. For us it means support for the aggression and terrorist actions of Russia on the territory of Ukraine. If this is not the case, then the hotel should remove this flag and not to hurt feelings of Ukrainians. We hope that the owner of the hotel and management understand such things.

Плюсы: Excellent location and the most cordial staff.

Минусы: Please increase the cleanness level.

Плюсы: Central location

Минусы: NA

Плюсы: Excellent location, helpful bellboy, comfortable bed and and good gym. Next to the university and many restaurants. Nice and classy atmosphere.

Минусы: Girls in reception was antipathetic, many electricity sockets in the room doesn't work, the rooms definitely need some renovation. Room service menu is extremely poor. Appliances are old and out of date.

Плюсы: Good location and staff

Плюсы: Хороший отель, чисто, вкусно! Отличное месторасположение!

Минусы: Питьевая вода только в минибаре за деньги.

Плюсы: Местоположение в самом центре, прекрасный докторский парк, отличный размер номера. Очень удобные кровати и прекрасное постельное белье. Косметика Л’окситен порадовала. Хотелось бы молотый, а не растворимый кофе в номере и более богатый выбор чая. Можно капсульный кофе

Минусы: Останавливаюсь в этом отеле много лет и всегда прошу улучшить завтрак и обслуживание на завтраке. Необходимо, чтобы персонал во время завтрака старался помочь, лучше убирал столы и стремился бы выполнить пожелания гостя. Ну и всем сотрудникам отеля стоит улыбаться гостям хоть иногда

Плюсы: A very nice hotel in an excellent location in the city center.

Плюсы: Very good location on a quiet street in the very center (park in front of hotel)

Плюсы: The hotel was clean and well-presented. The staff were all very professional, and the location--right in then university district is convenient. Just one metro ride from the airport, and within comfortable walking distance from the city centre.

Минусы: No particular faults: may be the lighting could have been a bit better: the sockets were a bit wobbly at times. But apart from that, I had a great experience.

Плюсы: Located a few steps from the Nevsky Cathedral, practically a few minutes walk from the beginning of the city center (15-20 minutes maximum), it's in a very nice and quiet area, facing a beautiful park. In the area there are restaurants and cafes. Free parking is very convenient. Staff is fantastic and very professional, I have to say something not very common in the hotels where we stayed in Bulgaria. Breakfast is sufficient. Rooms are spacious. The hotel is relatively small, a plus for me. They accidentally loaded me with something from the minibar asking me to pay at check-out. When I explained that I had consumed nothing and there was an error, they trusted the word.

Минусы: Probably the offer of breakfast, sufficient but improvable.

Плюсы: Nice hotel in the city center but in very calm environment close to park. Small, convenient. It was nice to get small chocolate every evening

Минусы: water was given only the first day

Плюсы: Завтрак отличный , номер большой и отличный. Постельное белье -выше всех похвал.

Минусы: Не нашли сразу парковку , она находится в подвале. Об этом небыло информации.

Плюсы: everything

Минусы: nothing

Плюсы: very good hotel and perfect room / bathroom

Плюсы: Amazing comfort, clean room, amazing, very helpful and very friendly young girl on the reception

Минусы: N/A

Плюсы: К сожалению не попал на завтрак по причине раннего вылета. Все остальное очень понравилось. Просторный номер и комфортная ванная комната в обычной категории номера тянет явно выше чем на 3*. Сервис отличный, мне за час постирали и погладили рубашку и брюки.

Плюсы: Breakfast was pretty legit, but the staff seemed quite confused about pre-payment on specific rooms (apparently my room was paid for breakfast on one day, but not the other?! how does that even happen?). Gym was always empty.

Минусы: Bed was as hard as a rock. No iron or ironing board in the room; if you need things ironed, you have to pay extra for them. Even budget hotels typically have an iron somewhere in the hotel that guests can use; why try to get more money out of guests?

Плюсы: Just perfect

Минусы: ---

Плюсы: It is a very comfortable hotel with an excellent location. The parking is very easy. The room is very big. The staff is very friendly. The restaurant on the top floor is nice, but there are more good restaurants nearby. The hotel is recommended for business trip.

Плюсы: Underground level parking, clean, spacious rooms, 24 hrs easy check in/out.

Минусы: The lady at the reception showed no interest to explain anything at all. Inappropriate comments have been given about my question for the quality restaurants in the vicinity, meaning walking distance. By the way there is no such a place like a good restaurant close to the hotel. Plenty of bars, clubs & low-quality junk food only. Barely found a place to have a dinner, unfortunately it was also kind of a club. A well visible sign with the parking directions would be nice.

Плюсы: Rooms are clean, and staff are friendly. Within walking distance to many good stores, restaurants, and parks.

Минусы: Heated towel rack in bathroom didn't work. Walls are a little thin, but not thin enough to hear other conversations.

Плюсы: Большой чистый и уютный номер, удобный подземный паркинг.

Плюсы: The hotel room was big and very clean. They change all tools and towels everyday.

Минусы: One of the reception clercks , she is a rude person and hard to make connection with her. Other reception clercks and workers were kind and helpful. If the hotel connects with me , I will explain why I wrote like this.

Плюсы: Quite, clean and comfortable room!

Минусы: Everything was fine

Плюсы: Clean and quiet Big rooms Garage Nice area with a lot of bars around

Плюсы: The location

Минусы: The staff were very unhelpful,we booked parking and payed when we arrived there was none we had to find our own we chose it for parking they wouldn’t refund money unless we spoke to manager but he wasn’t there during our stay , there was blood on our carpet, they wouldn’t put air con on or provide a fan, there was gone of milk and juice in fridge the kettle didn’t work and the light next to the bed, roadworks outside, and music blasting till 3 in the morning , I have stayed in many hotels in sofia , for a 4 star hotel it was awful

Плюсы: Perfect location, excellent food (both breakfast and lunch)

Минусы: The guy at the reception today morning was extremely slow. The restaurant staff was slow for both lunches that I have taken

Плюсы: Very close to city centre and within walking distance of many attractions. Tram stop opposite front door. Fantastic breakfast.

Минусы: Odd placement of shower screen along the side of the bath made it awkward to get in and out.

Плюсы: Локация, номер, обслуживание

Плюсы: Everything was excellent

Минусы: Nothing

Минусы: There is no gym

Плюсы: Very pleasant and helpful staff. Lovely modern room. Excellent breakfast with a wide choice. Fantastic location.

Минусы: It was all good

Плюсы: Huge room, great view, very clean, very good breakfast

Минусы: Our reservation included paid parking which was not provided. No refund, no assistance to find a spot on the street Just an apology.

Плюсы: Фантастический, умопомрачительный вид из окон номера 704 на весь город - София, как на ладони! Панорамные окна в пол! Можно хоть целый день провести в номере любуясь! Угловой номер сразу с двумя окнами с разными панорамными видами на весь город - просто мечта! Лежать в кровати и смотреть, как встаёт/заходит солнце и отражается в золотых куполах Собора Александра Невского - просто до слёз!!! Обязательно, по возможности, бронируйте номера на верхних этажах с видом на город! Заселили раньше положенного времени; вкусный, разнообразный, но не совершенный завтрак; удобные, мягкие кровати; великолепное местоположение; вся необходимая инфраструктура в шаговой доступности! Очень порадовала система такси в Софии. Хоть, в аэропорту, хоть на улице - всегда работают по таксометру, хорошие автомобили! Заказ такси из отеля - нажатие кнопочки на ресепшн! Fantastic, breathtaking view from the windows of room 704 over the whole city - Sofia, at a glance! Panoramic windows up to the floor! You can at least spend the whole day admiring the view! A corner room with two windows at once with different panoramic views of the whole city is just a dream! To lie in bed and watch the sun rise / set and reflecting in the golden domes of Alexander Nevsky Cathedral - unforgettable!!! If possible, be sure to book rooms on the upper floors with city views! We were settled ahead of schedule; tasty, varied, but not perfect breakfasts; comfortable, soft beds; Great location all the necessary infrastructure within walking distance! Very pleased with the taxi system in Sofia. Though, at the airport, even on the street - they always work on a taximeter, good cars! To order a taxi from the hotel - just press a button at the reception!

Минусы: Убитый ковролин; местами обшарпанный номер; номер при заселении был убран не на 100%. Персонал в основном хмурый и апатичный. Горничная вломилась в номер примерно в 8:30. На завтраке мог бы быть омлет на заказ, клубника, шампанское и т.д.; Слабый напор воды в раковине. Шоколадка с растёкшейся обёрткой в минибаре. Русским языком персонал не владеет. "Killed" carpet; sometimes shabby room; room at check-in was not cleaned for 100%. The staff is mostly gloomy and lethargic. The maid broke into the room at about 8:30. At breakfast, there could be an omelette to order, strawberries, champagne, etc .; Weak pressure of water in the sink. Chocolate with a rumpled wrapper in a minibar.

Плюсы: Our Room in the 9 th floor was fantastic. We had a view of the National palace of culture, it was amazing. Room was super spacious, very clean and bed was absolutely comfortable.

Минусы: There could have been some authentic Bulgarian breakfast options. Bulgarian food is so nice and it’s not a bad idea to include their own food options

Плюсы: The receptionist name "Mary" is so nice and very attentive to every request i made to her during our 4 night stay. She's not just pretty but also very polite and knows her job very well. Would like to stay again in this property.

Минусы: At breakfast, it took so long to make omelette and made mistake on my type of omelette (only egg white) i ordered and been waiting for around 30 mins to receive on my table. With this, we were late with our tour pick-up at 9am.

Плюсы: Хороший выбор блюд на завтрак. Расположение замечательное.

Плюсы: The hosts were really nice and welcoming. Comfortable room, great location, good breakfast. Highly recommended

Минусы: Nothing

Плюсы: Отель расположен внутри улиц, и если бы мы ехали не такси, то найти его было бы не так просто. Интерьер отеля милый и уютный. Имеется даже компьютерная комната. Мы заказали улучшенный люкс и не пожалели об этом. Просторный номер дает ощущение, что ты находишься дома. Очень удобно, когда в номере есть две комнаты. В салоне можно расположиться на диване, чтобы выпить кофе или просто побеседовать. К тому же есть электрический чайник и даже мини бар, в который можно положить что-то из еды или напитков. Кровать для пары размера «queen-size» потрясающая, не просыпаешься среди ночи, когда партнер переворачивается или встает. Кроме того места более чем достаточно для двоих. Мне нравится когда в ванной комнате есть ванная, можно расслабиться после длительной прогулки по прекрасному ночному городу. Кстати, персонал отеля был любезным во всех отношениях. Метрдотель рассказал нам, что недалеко находится обменный пункт, в котором можно выгодно обменять валюту. На улице рядом с отелем есть несколько продуктовых магазинов, где можно купить воду или другие необходимые продукты. К остальным достопримечательностям можно добраться пешком в течение 10-15 минут. Завтрак в ресторане действительно был очень хорошим, еда на любой вкус и даже пчелиные соты. А до времени отъезда мы успели посетить национальный музей естественной истории, погулять по городу и посмотреть другие достопримечательности благодаря тому, что отель находится недалеко от центра.

Минусы: В нашем заказе было написано, что в номере есть балкон. Но на деле им нельзя было воспользоваться, потому что номер находился на втором этаже, а балкон был закрыт и занят местом, где стояла вывеска с названием отеля.

Плюсы: Lovely and comfortable place to stay, work and rest. Best for me in Sofia

Плюсы: Nice design and clean!

Минусы: Small bathroom and not the best location!

Плюсы: Very good breakfast and dinner. Adjacent car park and an easy walk into town.

Плюсы: Очень хороший, приятный, чистый номер и отличный завтрак

Минусы: Ошибка в инструкции к сейфу (или она не от того сейфа), персонал помочь не смог, хотя пытался, пришлось разбираться самому, парковка так себе и очень плотная, на завтраке заменитель сахара несли 10 минут, в ближайший супермаркет бегали что-ли?

Плюсы: The Hotel is placed in a very convenient area - central, but very quiet. The room was absolutely gorgeous.

Минусы: -

Плюсы: breakfast very good, location perfect, good hotel we liked.

Минусы: nothing

Плюсы: Excellent location, very comfortable beds and pillows. Felt like home

Плюсы: The room was clean and nice view

Минусы: No elevator to the seven floor

Плюсы: Приехала ночью, заселили быстро, постель чистая и удобная кровать, чисто в ванной, приятные полотенца , окна выходили во двор и было тихо. Отель удобно расположен в центре города

Минусы: Снимала отель чтобы отоспаться между перелётами, заселилась в 5, в 7 :30 без стука ворвалась горничная, громко разговаривая и явно не знала, что номер занят ... разбудив меня и испугав, извинилась и удалилась . И завтрак был не очень, продукты как будто полежали на столах ночь..

Плюсы: The Breakfast