Поиск дешевых авиабилетов – SmartWings

Plane was delayed for over an hour

Плюсы: It was short flight so not much to share, crew was ok

Минусы: It was delayed over an hour

Direct flight with a bait and switch policy.

Плюсы: Punctuality. Direct flight from Prague to Madrid.

Минусы: Czech airlines charges extra to assign the seats. You find this out after you pay for the flight. A typical case of bait and switch. We were 4 people. We all have to pay an extra 35€ to be assigned a seat.

Flight was delayed

Плюсы: Missed connection in Prague because of delay and it took an hour and a half to get anyone to help us.

Минусы: 1 hour delay ☹️

plane

Минусы: planes are old

Плюсы: Nothing

Минусы: hidden baggage fees suck!!! Was not stated on purchase!!!

Will never fly CSA again

Плюсы: Nothing

Минусы: The planes were old. One of the flights was a rented plane, not even the airline. Both were delayed and almost caused us to miss our international flight back to the states. Will never fly Cezch airlines again.

Минусы: 30 min late no a/c

Минусы: no legs room delay at bording delay to get to Praha

Минусы: No snacks or even water given

Delay

Плюсы: Nice crew and new airplane

Минусы: Three hours delay, and no explanation given at all.

Минусы: Delaying 3 hours

Médiocre

Плюсы: Nothing

Минусы: Terrible seats. You are allowed to check 1 bag. They don’t tell you not more than 20kg. Mine was 22 and they make me pay €12 for overweight.

Terrible

Плюсы: Nothing

Минусы: We paid full fare economy and were given seats who don’t recline. You have to pay for the food. Only 1 bag allowed to check. The flight was full of screaming children and the crew did nothing. Many passengers were upset

Late

Минусы: The plane was late by over an hour, and no one even bothered to update us about the current flight status... We just waited untill an hour later, we got word about what was going on

Missed the take off slot spending time on luggage @checkin

Минусы: They are very strict about luggage control at the gate; any other company charged for the pieces that were sent to the storage. It took so many time that they lost their takeoff slot and we had nearby one hour of delay.

boarding was terrible

Минусы: Boarding (3 different flights together) took almost 2 hours. I could not do early check in on line due to website either not recoginzing my details on the way to Prague or not coming up (404) on my way back. thank you for asking

DO NOT FLY THIS AIRLINE

Плюсы: I liked nothing. I wasn’t notified about the specific luggage requirements and had to check and extra bag. Then my money was stolen out of my bag by the crew so do NOT fly this airline.

Минусы: Literally everything. This is a gargbage airline.

Плюсы: Nice staff, smooth flight

Минусы: Everything took ages, no one spoke to us, like time to board the plane, or we are landing....

My first and also last flight with SmartWings

Минусы: Delay with no apology and with poor information at the airport. The new airplane, but a dirty window.

Плюсы: Daily flight

Минусы: No service at all, feels like low cost

Минусы: Night flight, do not stop talking

Never had a flight with so little leg room

Минусы: Never had a flight with so little leg room

First time flier with airline

Плюсы: Boarding process was painless.

Минусы: No free food.

No leg room and guaranteed knee pain for anybody 6’ or taller.

Плюсы: It was a direct flight.

Минусы: No leg room and a late departure due to a mechanical issue. Also, baggage check was a distance from the check in area.

Плюсы: didnt like it

Минусы: That they nevr mention that there was no bag included until I got to the air port and I have to pay extra to check in my bag.

Horrible airline

Плюсы: That we finally arrived

Минусы: The airplane is old. The sits are narrow (the most narrow sits I ever experienced on a plane).

Avoid it

Минусы: I never knew you can make the sit rows so close to each other :)

Плюсы: Nothingh

Минусы: I didn't like the flight at all The plain is very small we are big people and they put us in the row that we can't recline our seats we where very uncomfortable all the way we couldn't move That plain was an old one and didn't have any appliances .

Kayak services issue

Минусы: To whom it may concern, Due to the kayak formular - not stating clearly wether the luggage is or is not included in the ticket - we had to buy extra luggage at the airport for 70 euros. It is the last time I am using Kayak and I will warn sll friends not to use the service.

Минусы: The crew were not nice... talked to us in a Horrible way. There weren't any blankets

Didn't even happen - very UNHAPPY CUSTOMER

Минусы: It literally DID NOT HAPPEN. I NEED A REFUND.

Regular flight, feels like low cos

Минусы: No food Limitted laugage

Code shared with a budget airline - false advert

Минусы: The flight is operated by a budget airline. False advert

Terrible cost for extra luggage

Плюсы: On time

Минусы: Extreme charge for extra luggage because it was code share with smart wings. Didn’t honor delta gold medallion status. €2 for a small bottle of Watson plane

Минусы: Leg room is very bad

Leg room very bad on all seats

Минусы: Leg room is very small, unusual for 737. Highly not comfortable

Минусы: The two fat smelly ladies next to me.

No room at all

Плюсы: The flight was quiet and peaceful.

Минусы: There was no room for my legs ( a 1.78 cm tall guy), and if you are taller than that you will not be able to sit comfortably at all!

Czech airlines and the airport were horrible!

Минусы: We missed our flight after it was delayed because the screens with the flight information did not update after we were told it was delayed and to pay attention to the screens! The screen never said boarding it went straight from gate open to gate closed! The service at the airport was terrible and they were all very rude!