Santa Cruz de Tenerife — отели

Плюсы: The breakfast was very good, with a broad choice,as was dinner. Wine by the glass was a little more luck of the draw, some evenings we had three different wines in succession, some evenings we were offered the opportunity to taste the wine others not. Waiting staff often didn't have a clue what they were serving, dry, sweet etc.

Плюсы: We had a very pleasant and comfortable stay.

Минусы: The cooked food in the restaurant could have been warmer.

Плюсы: Отличный завтрак, возможно лучший в отелях, очень рекомендуем! Удобная кровать. В номере ванна-джакузи. Можно попросить на ресепшн кабель, подключить ваш телефон к аудиосистеме комнаты и слушать свою музыку даже в ванной. Подогреваемый бассейн. Хороший спортзал и SPA. Хороший Wi-fi.

Минусы: Не понравилось, как расположен бар с открытой террасой: на террасе можно курить, и дым затягивает в холлы и лифты отеля, просто отвратительно. Парковка платная.

Плюсы: Very spacious room and clean. I like their no plastic policy, well done! The grounds of the hotel are beautiful and well maintained. Very friendly staff. They offer free taxi to the beach, great value of money!

Минусы: Nothing

Плюсы: All was good staff excellent ,gardens etc all good

Минусы: We have stayed in Iberostar in Madrid,Sevilla and the standard of units is alot better ,but it is a old building and you can only do so much with the rooms ,no toothbrush,paste ,hair brush

Плюсы: Staff were attentive and very professional , view from room was stunning

Минусы: Nothing we have no faults ( be careful of the laundry charge as the small print charges you 50% penalty for giving it in after 9am

Плюсы: Nice pool area, a little chilly, easy to walk to shops and restaurants downtown. Good breakfast buffet.

Минусы: Bathrooms are rather cramped, not all employees in restaurants speak English.

Плюсы: The hotel look amazing!! The reception was great, the breakfast is the best that we ate in Tenerife, the crew in the restaurant was very nice and kind, we got cava bottel when we told thr reception that we are celebrating honeymoon, the room was very clean and the veiw was amazing from the bolcony in 4th floor, there are a lot of restaurants nearby

Плюсы: Отличный бассейн, чистота

Минусы: Перебор пафоса, вид из номера на полуразрушенные дома

Плюсы: We have just returned from a 10 night stay. Fantastic check in with classic 5* service - cold towel, juice, porter. The best part of the hotel had to be the pool side as there is no competition over sun loungers (which all have comfortable padding). Also, the barman on poolside was a fantastic host - I’d recommend his Caipirinha cocktail! Bed is extra large and comfortable. Very impressed with the 0% use of plastic too! We would recommend renting a car, as days out to Puerto De La Cruz/restaurants/Siam Park gives the holiday more variety. We didn’t need to pay for parking for the whole holiday - there is always at least 1 space on the road near the hotel.

Минусы: Make sure you have the do not disturb sign on your door if you are still in bed/in the shower etc. in the morning because housekeeping will always knock once and open the door straight away before you get the chance to respond.

Плюсы: The feeling of staying in a magnificent place. Kids friendly. Great staff, very attentive.

Плюсы: Great hotel, staff and services.

Плюсы: Приветливый ,внимательный, персонал, отличный завтрак, комфортный номер, хорошая звукоизоляция и система охлаждения воздуха

Минусы: Внешний вид отеля был не такой, как на фото, фойе то же вызывало вопросы, но этажи, где расположены номера хорошие

Плюсы: Супер персонал, местоположение, и так далее, но всё шикарно по отдельности было, часто там оставались мои гости.

Минусы: Только после уборки не приносят тапочки

Плюсы: Очень (!) удобное расположение. Рядом порт, центр города, крупные магазины, транспортный автобусный узел, откуда можно добраться в любую точку острова. Всё в шаговой доступности. Цены бронирования очень приятные (особенно если заранее бронировать), завтрак хороший. Очень приличный отель. Ничего вычурного, но очень приличный.

Плюсы: Amazing stay Clean room Delicious breakfast Very friendly and helpful staff in reception

Плюсы: Clean, great bathroom!

Минусы: The mattress was a little bit soft.

Плюсы: Room was spotless and beds large and comfy, on 7th floor so lovely view. Breakfast had excellent varied choice, all very clean and well presented. Staff were all friendly, pleasant and attentive. This was a return visit and we'll definately be back.

Минусы: Leaving!

Плюсы: Amazing staff at the reception. Always available to help me out in any request I made. Top position, 5 min walking by the bus station and bar/restaurant all around the area.

Минусы: I could not have a double bed for me and my partner. we had to sleep in 2 separate beds. Despite it the room was really comfortable and clean.

Плюсы: Room very good ,clean comfortable beds ,would stay again to go shopping .

Минусы: Breakfast , the hot water for my tea was not hot enough, toaster was not working properly, no salt on table no butter knives, meats and cheese thin and small , I would stay again ,will not have breakfast, Went on roof at 5 after site seeing in Laguna, wanted to lay on sunbed , None there, said in lift would be closed at 6 pm so only want an hour in sun .

Плюсы: The location was perfect for us. We did not have breakfast but found the snacks and drinks in the bar very good and reasonably priced.

Минусы: We vwere pleased with the whole experience

Плюсы: Good Hotel, near to the center you can arrive by bus or with 15 minuts walk. I like it, if i will have occasion to return in Sant Cruz i will choose this hotel.

Плюсы: Персонал прекрасный

Минусы: Плохая уборка, волосы и пыль везде

Плюсы: Dining at the Sook was very good

Минусы: Looks fun down with neighbouring and tiles

Плюсы: Отличный отель рядом с красивым парком. Небольшой бассейн и джакузи на крыше, можно позагорать. Впечатлило большое количество живых цветов в холле)

Минусы: Снаружи выглядит непримечательно.

Плюсы: Went to the restaurant twice for evening meal. Menu el dia excellent with varied choice and good value for money 16 euros for 3 course with bread, glass of water or wine and coffee included in the price. Used the bar facilities too. Again good choice and good value for money. Not overpriced. Staff very friendly. The swimming pool was not heated so a little chilly, but the hot tub was great. So was the sauna and gym ( Tip : you have to ask for the sauna to be switched on about 20 mins before you want to use it) no problem though

Минусы: Nothing at all. We will be going back again very soon.

Плюсы: Breakfast was excellent. The location is very good, it is að big and beautiful garden along the hotel and whitin 5 min. walk to shoppingstreets, harbour, citycenter etc.

Минусы: Not much.

Плюсы: Nice and affordable hotel, perfect location, parking is available, nice room.

Минусы: No view from my room, not much space around the bed.

Плюсы: Staff are so nice and helpful ... Hotel is spotless

Плюсы: Beds were extremely comfy

Плюсы: The decor, the staff, the rooms and the rooftop pool area.

Минусы: N/A

Плюсы: Excellent hotel! Very clean, perfect location also swimming pool in roof terrace.

Минусы: We asked for double bed and instead we got twin beds, very comfortable but not what we asked for.

Плюсы: Ideal situated next to the park beautiful and I easy walking distance to shops and restaurants . Taxi back up cost 3 .15 euros.

Минусы: nothing

Плюсы: The rooftop pool is amazing and normally pretty empty which is a bonus!

Плюсы: The room was very clean and with comfortable beds. It had an amazing breakfast with a wide variety of choices.

Минусы: The parking lot was too narrow and the elevator had a programming issue, sometimes it didn't open its doors in the floor you pressed the button for.

Плюсы: Рядом отличный парк

Плюсы: Very spacious room. Perfectly modernized hotel, in very quite area und with nice garden area.

Минусы: Breaakfast room underground.

Плюсы: Very helpful staff - especially Yepci on the front desk

Минусы: That we had to go home!

Плюсы: Неплохой завтрак. Приличная ванна. Вообщем неплохо. Но уровень 3 звезды.

Минусы: Очень все пошарпано....розетки вываливаются...

Плюсы: The staff was very friendly and helpful. My room was clean, comfortable and quiet. There were drinks for purchase in the mini fridge. The pool was a nice area to relax. The restaurant had excellent service and food - ate there gladly each evening.

Минусы: If you don’t reserve a space in their garage, street parking can be scarce. Not the hotel’s fault but something to be aware of if you have a car.

Плюсы: Helpful staff. Good breakfast. Not too far from the metro which gives good access to the centre and airport bus link. Spacious quiet room. In a nice garden district which felt safe.

Минусы: Airconditioning didn't seem to be working in room. The hotel is further from the centre than I expected but not a problem if you don't mind a good walk.

Минусы: Everything was fine

Плюсы: Staff was friendly and welcoming. Hotel room was comfortable and quiet. The pool and garden are great to have in the city.

Минусы: Swimming pool could be cleaner.

Плюсы: Location was great .. staff were very friendly and helpful

Минусы: Air conditioner in the room didn’t work

Плюсы: The hotel was clean and comfortable and the staff were friendly and very helpful! I would definitely stay again :)

Плюсы: There was a parking place in the garage of hotel. Good breakfast, fast internet.

Минусы: The bathroom was not clean enough, the grouts need better clean.

Плюсы: Lovely hotel in a quiet area of Santa Cruz with a nice walk into the town. Lovely friendly staff. Room was compact but had everything I needed. Pool area was nice and quiet

Плюсы: Месторасположение отеля прекрасное, учитывая то что мы попали в последние дни карнавала, на улице было очень много народа, шум в центре стоял невероятный и ночью тоже, а отель немного в стороне от центра, но недалеко, так что было тихо. Завтрак очень вкусный, персонал приветливый, помогли подключиться к бесплатному интернету. Все отлично. Бассейном не пользовалась, но люди загорали, думаю что тоже неплохо.

Минусы: Не смогла через отель заказать трансфер, пришлось обращаться к другим поставщикам услуг, которые тоже впрочем отлично сделали свою работу.

Плюсы: great breakfast, clean and comfortable.

Минусы: Location a bit off the city center.

Плюсы: good for purpose

Плюсы: Очень серьезная шумоизоляция. Тихо по всему отелю. Очень хорошая ванная комната. Понравилась услуга заказа еды в номер до 23.00.

Минусы: Ресторан в отеле разочаровал. Ассортимент маленький, меню написано непонятно. Непонятно зачем поливать картошку сладким, и в бургер класть что-то сладкое. Цены небольшие и мы вначале думали питаться полностью в этом ресторане, но потом приходилось идти в центр города, чтоб поесть.

Плюсы: Spacious rooms at good location

Минусы: Facilities are moderate

Плюсы: The showers are very nice. Good and powerful and there's also a bath and bidet which is great. I was very impressed with the shower. The beds despite the whole twin issue are very comfortable and very clean. The hotel is quite pretty and has nice decor. Also, it's very quiet which at carnival time is appreciated as the noise levels can become difficult in other parts of town.

Минусы: This hotel falls short in a number of ways which could be easily rectified. This is a 4 star hotel but I would have said it's more like a 3 with the standard of service. Firstly, they list as having double rooms and twin rooms except app of those rooms have twin beds regardless. When I'm paying for a double I expect a double bed. Why bother making the distinction between double and twin when they are all in fact twin rooms?. Secondly, when I ordered room service I was told that I hadn't opened credit so had to pay in cash.. It's absurd that I wasn't asked for a credit card on check in, I would expect something like that to have been mentioned instead of being treated like I was going to do a runner on the bill. I eventually had to go and give front desk my credit card to ensure this didn't happen. And finally on check out, I had 2 extra breakfast on my invoice. I said that I hadn't eaten breakfast at the hotel and was asked a number of times if I was sure. Bear in mind I was a solo traveller.. it makes no sense that I would have ordered two of the buffet breakfast on the same day. Silly issues but enough to put a dampener on my stay. The other issue is the location which may or may not be an issue depending on the type of traveller you are. You have to walk a good 20 minutes to get to anywhere.

Плюсы: Large spacious hotel..bed very comfortable. .staff very nice. ..

Минусы: Need Extra lighting in bathroom...

Минусы: Сам город и погода ,рядом стадион . Когда проходит мачт, проезд к отелю закрыт. Что и произошло с нами)

Плюсы: 2 просторные комнаты на четверых. Очень чисто. Завтрак хороший. До знаменитого рынка 10 минут пешком.

Минусы: Похоже работал wi fi

Плюсы: Very well adapted for disabled persons with ramps and elevators everywhere.

Минусы: While decent, the breakfast buffet had a smaller selection of foods than we had expected from a 4-star hotel, especially in terms of pastry (no chocolate muffins or croissants here).

Плюсы: Location, space of room was great.

Минусы: Maybe a balcony.

Плюсы: Spaciousness and brightness. All areas were very clean. Good shower comfortable bed. Parking available. Staff were very pleasant. We did not eat in the restaurant but there seemed to be a good choice and it was reasonably priced.

Минусы: It was a bit far from the centre of town.

Плюсы: Location for football stadium

Минусы: There was nothing to dislike

Плюсы: Rooftop bar!

Плюсы: Отель расположен в старом центре! Очень свежий ремонт! Хорошая сантехника, постельное и полотенца. Есть парковка, но стоит 16.5€!

Минусы: Указан неправильный адрес, еле нашли, предварительно покружив по старому городу! Нам дали номер с полуторной кроватью, спать на ней вдвоём ещё то удовольствие! Завтрак за 15€-ни о чём!

Плюсы: Хорошее отношение персонала. Великолепное расположение. Чисто. Уютно.

Плюсы: - удобная кровать; - в центре; - красивый пол под дерево; - шторный Блэк аут;

Минусы: - шум вентиляции за окном, если открыть его для естественного воздуха; - отсутствие питьевой воды в качестве комплимента; - плохая шумоизоляция. В 10 часов слышно, как гремит ведром уборщица в соседнем номере

Плюсы: A decent hotel with great location to see the city, regular set of services. Clean and comfortable enough to stay for one or two nights.

Минусы: I’ve stopped a lot in NH hotels before and one of the aspects I liked was the breakfast. Here it was rather basic.

Плюсы: Location

Минусы: Breakfast should be included. Coffee machine in the room as well. All these items make travel far more comfortable.

Плюсы: Location , staff

Минусы: Property needs a little bit of renovation. View from the window, there is only one lift

Плюсы: Great Place for every kind of City Trip. Tram less than 100 m far away. It‘s not really fair to classify it as a 3 Star Hotel because rooms are renovated and on NH Standard. Only the Building itself is from the 70‘th. And be sure, nobody needs the Hotel restaurant because your directly located into the old town with a lot of famous Tapas Bars and Restaurants.

Минусы: Breakfast wasn’t really bad, but not comparable to the normally good NH Standard.

Плюсы: The location is quite convenient, in the very centre of the Santa Cruz. Room was nice, and overall hotel impression was good - breakfast wasn't anything fancy but was generally good.

Минусы: Parking entrance is hard to find - it's at the end of a dead end right after the blocking sign (and there's no entrance for non-residents from another direction) so we did two rounds before we understood how to approach. Parking entrance is through the freight elevator, very tight. Otherwise no complaints.

Плюсы: Check-in/Reception was friendly and efficient; I was greeted by name even before I showed my reservation details. The room was clean and well-equipped (with a welcoming plate of fresh fruit slices), with a safe and fridge/minibar. (Beware of the minibar prices though!). Although we didn't need it, aircon appeared to function well and was simple to operate/adjust. Breakfast was good quality, varied and plentiful with fresh cheeses and meats and a selection of pastries. I had requested and we were allocated a quiet room (end of corridor). The hotel is in a good area for restaurants, with the popular "Noria" street about 5 minutes walk away.

Минусы: There was no daylight into our room, as it looked on to a gloomy internal space within the building; the sky could just be glimpsed with difficulty by looking steeply upwards from the second-floor room window. Room decor (dark-brown wooden panels and off-white greyish wallpaper) made the room even darker, so we had to keep lights on at any time of day. There was a 1-metre square "window" at about 1-metre height between the bedroom and bathroom/toilet area. Although the glass was partly frosted (with clear glass strips between frosted areas), it was quite translucent and the light from the bathroom would disturb someone sleeping in the bedroom. The bath tub and shower were immediately on the bathroom side of the window, so that the silhouette of anyone showering was clearly visible. (Photo 16 of the hotel's picture gallery partly shows this feature, and could actually be the room we had). The 6th-floor rooftop "sun terrace" - one of the plus points for booking this city-centre hotel - was only open Friday through Sunday. On the one occasion we did manage to visit the terrace, it seemed to be a pleasant area for afternoon relaxation (although music from the bar was quite loud). This is very much a "business hotel" with little local atmosphere or charm. Although a restaurant and bar are advertised, we didn't actually notice anyone dining at any time during our 7-day stay.

Плюсы: Location. Staff overall friendly.

Минусы: I asked for a double bed and was given a twin. The mattress is simply too hard. I asked for a quiet room on the top floor which I also didn't get.

Плюсы: If the price for your stay is acceptable for you, definately go for it. We booked well in advance and prices were very reasonable. Soon thereafter prices rose a lot. Perfect price/quality ratio

Плюсы: Был хороший завтрак. отличное расположение.

Плюсы: This is the second time I stay at this hotel and again it did not disappoint. Very clean in an excellent location. The staff is very friendly and helpful. Love it!!!

Минусы: N/A

Плюсы: Расположение. Самый центр Санта Круз

Минусы: Цена завышена, не соответсвует старому отелю.

Плюсы: Clean and comfortable room. En-suite with bath.

Минусы: Meal in evening, the fixed price menu del dia was disappointing.

Плюсы: Location was fabulous. So easy to travel to and from. This was our 4th visit to Principe Paz and we will definitely be visiting again.

Минусы: We found the bed a little uncomfortable but that was our only dislike.

Плюсы: I liked everything, it is a very good hotel with a central location full of bars and restaurants in the neighbourhood . Good rooms with enough space. The bus station is 15 minutes far from the hotel, good to travel around the island

Плюсы: Everything else. Nice rooms. Very convenient position. We have stayed here several times and will do again.

Минусы: Our room was near the lift shaft and there was noise as the lifts went up and down and the doors opened and closed. We were offered another room but as we were staying for only 2 nights it was not convenient to pack up and move rooms.

Плюсы: The staff was super helpful and nice and the breakfast was great.

Плюсы: Good breakfast, good size shower with good water pressure and a comfortable bed.

Минусы: They must advise that reaching the hotel by car is not possible

Минусы: Should repair toilet, lavatory was making horrible sounds all the time and water don’t stop to running.

Плюсы: Perfect, clean, comfortable hotel.

Минусы: Hotel is in a pedestrian zone and hard to find. We had to park on the street which was a minus.

Плюсы: Располоржение, Завтрак, персонал очень доброжелательный

Плюсы: Very professional and polite staff. The room was spacious and clean. The location is perfect if you want to discover the center of Santa Cruz.

Плюсы: Very good staff, nice, friendly. Helped with every request very quickly.

Плюсы: It’s in an amazing area, next to a beautiful park. The staff is fantastic, very helpful for what I needed! Room was incredibly comfortable and clean, with the nice view over the hill and a street.

Плюсы: Хороший бюджетный вариант для отдыха и поездок по северу Тенерифе. Нет роскоши, но есть все необходимое. Расположен недалеко от центра, при выходе из отеля - автобусная остановка. Легко добираться в любые точки. Цена приятно удивила, не завышена, прекрасные завтраки - шведский стол. Есть небольшой бассейн и зона отдыха. Очень чисто, постели мягкие и удобные. Персонал очень доброжелательный.

Минусы: В нашем номере плохо работал кондиционер, однако это не сильно испортило впечатление от отеля -открывали окна.

Плюсы: Great location , helpful staff.

Минусы: Swimming Pool is closed until July . Shame they didn't put this on website. I always choose hotels with a pool. to exercise and entertain my daughters

Плюсы: Bed really confortable

Плюсы: Very good location Tasty breakfast Cozy beds

Минусы: Small room

Плюсы: all good, but the pool seemed to be closed / drained

Плюсы: Завтрак очень хороший, разнообразно и вкусно. Кофе натуральный вкусный. Расположение отличное, рядом с прекрасным парком, остановка автобусов рядом, в окно вид на улицу Рамбла, казино, вдали- горы. Холодильник в комнате порадовал.

Минусы: Вместо пододеяльника 2 простыни, что неудобно. В 2-х местном номере один стул и тот деревянный, вид комнаты очень аскетичный, ни картины, ни кресла. Кондиционер не работал (не включался). Бассейн есть в отеле, но открывают его только летом.

Плюсы: Comfortable bed, nice balcony, excellent breakfast and superb location

Плюсы: Очень приятное и спокойное место, рядом очень красивый парк, с невероятными растениями. Завтраки - даже на 4 звезды.

Минусы: The noise from the street kept us awake and the bed was really hard. No air conditioning.

Плюсы: - extremaly comfortable bed. I slept like a baby - good Wifi

Плюсы: - Very kind and helpful people - Nice value - They solved me a wall plug problem - Everything was clean and tidy - The room was big and nice - They helped me to find restaurants and bus stops near the facilities - Wifi was good (I had to work sometimes with wifi) - Not that much clients staying there, so it was generally quiet all day, which is good if you want to have a rest

Минусы: Minor stuff: - You can hear everything your neighbour is doing (and viceversa) due to wall thickness - The pillows were nice but a bit hard to my taste - My window was making noise due to the wind, so I had to place some paper stoppers to prevent the noise - The keyhole was a bit tricky to handle and noisy (at least in my room)

Плюсы: People and staff

Плюсы: Персонал, обслуживание,консультирование,чистота

Плюсы: The location was perfect for exploring Santa Cruz and near to the bus station to be able to get around Tenerife.

Минусы: The noise from other occupants, ie, slamming of doors and cars honking horns in the early hours of the morning.

Плюсы: Приятный отель. Находится чуть в стороне от города, но рядом с трассой, откуда удобно добираться как до пляжей, так и до аэропорта. Рядом с отелем находится автобусная остановка. Так же рядом с отелем легко можно найти место для парковки автомобиля. Вполне не плохой континентальный завтрак, присутствуют йогурт (для тех, кому это важно ) ).

Плюсы: Clean bathroom + toilet, value for money, bus/tram station closeby,, fridge in room.

Минусы: A bit far from center, noisy from street + loud neighbours making phonecalls in middle of night.

Плюсы: Хороший вай фай, ежедневная уборка (не ожидала), немноголюдно. Удобное расположение.

Плюсы: Everything was good. As pension or hostel should be. Location is ok and stuff was friendly and helpful.

Минусы: Location from the city center was a little bit far. But if you are a walker than it's fun to walk down and up hill.

Плюсы: Good location with easy access to public transport into centre and to La Laguna. Basic coffee and toast breakfast for €2 available in ground floor café where lunch & dinner also available at very reasonable price.

Минусы: Bedside lights both not working & reported to owner but not fixed. This is my only complaint.

Плюсы: Very friendly and helpful staff, spoke English what isn't typical for Tenerife.

Минусы: They really need to renovate the whole place and fix shower.

Плюсы: -Location awesome with supermarkets and bar nearby -Just downstairs there is a marvellous bar with really kind owner working there -Really functional rooms -Everything really clean

Минусы: -It is a noisy area -The soundproof is not the best, better to bring earplugs -Can be really warm in summer, because there is no AC.

Плюсы: Отличное расположение, персонал очень приветливый) цена отличная

Минусы: Не удобная кровать, подушки деревянные. Плохая шумоизоляция

Плюсы: Price and location

Минусы: Everything is old and no breakfast service.

Плюсы: The staff is really kind and generous.

Плюсы: Very friendly staff. Cleanliness and quietness.

Минусы: No Wi-Fi in the room.

Плюсы: Central location reasonably good style and forniture and comfortable bed.

Минусы: The room and bathroom was found clean, but a careful eye would spot some dirt. There is not air con, which it’s okay in S.Cruz, but the fun was not working well.

Плюсы: Small and clean. Good proximity to airport

Минусы: Just spent a night there

Плюсы: Great location - everything is within walking distance. Quiet street. The room is small but it has everything one needs. The staff at the reception is very kind.

Плюсы: Awesome location, very clean, good reception, very good mattress.

Минусы: Small bathroom.

Плюсы: Staff is super nice

Минусы: Internet wouldn’t work at all I tried daily repeatedly and had to walk to another bar near by to get it but I’ve stayed here before and it wasn’t an issue

Плюсы: Достаточно близко от порта, рядом есть супермаркет, все основные достопримечательности. Найти отель было легко. Уютный номер, разделенный на две зоны. Стабильный интернет, два телевизора. Хороший вариант для транзита.

Минусы: Звукоизоляция слабая. Вид из окна просто никакой, но для одной ночи это не страшно. Цена могла быть поменьше.

Плюсы: Со своей задачей стать пристанищем на одну ночь для людей, прилетевших в аэропорт Тенерифе Южный ближе к полуночи и добравшихся в отель во втором часу ночи, гостиница справилась отлично! Плюс чемоданы оставили до вечера потом и погуляли по городу до отъезда в основной отель для отдыха. В целом довольно чисто всё было, а бОльшего и не нужно. Заселили очень быстро.

Плюсы: Location

Минусы: Noise. Paper walls.

Плюсы: Good location, good breakfast.

Минусы: Poor sound insulation.

Плюсы: Comfortable bed, well presented & clean bathroom

Минусы: Nowhere to put toiletries in the bathroom or hooks for clothes

Плюсы: Good hotel in great location. Good staff but maybe a bit expensive considering the facilities of the room (standard) and because it wasn't a special date with festivals or parties around.

Плюсы: We didn't have breakfast

Минусы: The hotel staff were great. It's a 3 star hotel and a very good one.

Плюсы: The hotel location was quite central and convenient though parking is an issue unless one uses a paid parking. The breakfast was good with quite a few choices but the best part was the view from the breakfast room!

Минусы: We stayed 2 nights and the room wasn’t cleaned at all during our stay neither were our toilet supplies/ towels changed or even the bin emptied! The covers on the bed were quite thin and not tick enough for comfort. Because the room was quite tiny, the TV directly against the bed had a bright blue light that was disturbing in the dark. Hence there was need to cover it up with clothes as there was it was difficult to find the switch to turn it off!

Плюсы: Nice place, fast servis in lobby, bed good, fine wifi, buffett good and variety fine, cleaning and sheets good.

Минусы: No aircirculation in bathroom, smelling and humid from showering through bedroom, water out of shower when used, muggle in shower. Breakfast hold in another hotel/house. Parking difficult if not ordered in advance.

Плюсы: Great! Breakfast had plenty of varied food to suit all diets ,located in sister hotel ,just across plaza ,in top floor restaurant with amazing views of Tenerife mountains .The bedroom was comfortable and quiet and staff were very helpful and pleasant .The hotel is centrally located in the heart of Santa Cruz next to the main shopping area and the promenade and bus route to main station and to St Teresita .

Минусы: Nothing ,everything was fine .

Плюсы: Местоположение отеля отличное - самый центр города, порт/океан недалеко, магазины. Выход из отеля на площадь, где в новогоднюю ночь было основное празднование (сцена. концерт. тусовка)

Минусы: В самом номере Wi-Fi работает отвратительно, постоянно отваливался. Нормально работал только в лобби или в кафе на улице. В ванной комнате слишком уж лаконично - пару крючков для одежды можно было бы прикрепить к стенке. Сам душ сделан и установлен так, что как не принимай душ, лужа на полу все равно обеспечена. Кровати - бронировали двухместный номер с 1 кроватью (для 2 взрослых) получили в результате 2 отдельных кровати. Сдвинули их, но они разъезжались. естественно. Матрас слишком мягкий (но это кто какую мягкость любит). У нас от него спина заболела.

Плюсы: Приличный отель за приемлемую цену. Останавливались на 1 ночь перед круизом! Рядом с портом, гостеприимный ресепшн, хороший завтрак, работающий лифт.

Минусы: Очень маленький номер на 3-х, не совсем соответствовал фото! Но в целом все ок!

Плюсы: Bathroom obviously new and spacious, good breakfast (not the coffee) - fresh fruits (breakfast will be served in another hotel 150 m away). After all good hotel for a couple of nights to explore the city

Минусы: Not enough shelf space which I wouldn't complain about if it wasn't only the tiny bed table.

Плюсы: breakfast was a lot better than i expected and the location could not have been better

Минусы: everything was fine

Плюсы: Terrific breakfast.

Минусы: Wifi kept disconnecting. Nowhere to hang or place things in the bathroom. Very uncomfortable. Only one tiny wastebasket in the bathroom! One chair in the bedroom. Uncomfortable.

Плюсы: Low price, good and clean room. Tap water inside the room.

Минусы: Far from city center

Минусы: the street was loud but the rest perfectly fine

Плюсы: Easy to find. Close to the centre. The price is worth it but if you stay for more than 1-2 nights could be very uncomfortable.

Минусы: The internet connection was poor. The room we stayed in was not very comfortable - when you take a shower water flows into the bedroom. Also the bathroom was very small.

Плюсы: Обычная ночлежка, брали одну ночь, т.к. рейс рано утром и надо было в аэропорту сдать машину. Все соответствовало фотографии.

Минусы: Запарковаться рядом нереально, это спальный район, но парковку никто и не обещал. Слышимость в номерах адская. Ночью слышно все двери и ходьбу по коридору, а рано утром какой-то ганс стал часто пользоваться туалетом и громко свистеть некий мотив. Поспать хорошо не получилось.

Плюсы: За эту цену отель норм. Чисто, все необходимое присутствует.

Минусы: В ванной комнате нет крючков для вещей.

Плюсы: Недорого, но только до ночевки на одну ночь.

Минусы: Ремонт давно не обновлялся, подушка ужасная. Находится далеко от автовокзала, услуга хранения багажа распространяется только на один день, о чем у них не было написано. Никакой звукоизоляции, слышно все, что делают ваши соседи.

Плюсы: Нашли отель легко. Добирались из аэропорта Северного на автобусе № 20с пересадкой и на автобусе 910 .До терминала порта идти пешком 12 минут. Рядом остановка автобуса на пляж с белым песком. Магазин рядом. Спали хорошо. Шум с улицы почти не мешал, т.к. улочка маленькая.. Разрешили оставить вещи по приезду (есть специальная комната).Оформили быстро. Лишних денег не взяли, только тур. сбор. Отельчик почти в центре, везде ходили пешком, персонал дает карту. Комната обставлена скромно, но все необходимое есть.Кровати удобные. За такие деньги перед или после круиза самое то.

Минусы: Лестница на второй этаж. С чемоданом тяжеловато.

Плюсы: Location

Минусы: Noise by the other rooms and all around, very small bed written like doublebed

Плюсы: Lokality is not so pretty, but it is close to center of city.

Плюсы: Great value for this clean comfortable accommodation in a good location with pleasant staff.

Плюсы: Neat, clean, well located with very friendly staff.

Плюсы: Good price for single room

Минусы: For six or seven room was just one bathroom. The shower was really small

Плюсы: Really kind staff in reception and breakfast.

Плюсы: Regular guest so definitely my choice in Santa Cruz. Nice rooms but not modern. Breakfast unbeatable!

Минусы: Nothing

Плюсы: Helpful staff centre of town

Минусы: Very noisy at night also WiFi did not work Mattress needs replacing as very uncomfortable

Плюсы: location

Плюсы: Отель в центре города, доступность на 5 баллов. Доброжелательный персонал, чисто, завтраки обильные и вкусные, на любой вкус. Останавливаюсь второй раз.

Плюсы: Расположение на 100 баллов! Торговая улица+вид на океан+площадь где бывают концерты+ трамвай+ автобусная станция 15 мин + рынок 10 мин

Минусы: Добавить шампунь и кондиционер, был только гель для душа, мыло более удачное можно, чистота посуды на завтраке

Плюсы: Месторасположение замечательное, доброжелательный персонал, завтраки.

Минусы: Для нас слишком мягкий матрас и неудобные подушки.

Плюсы: В центре города , Рядом порт удобно если идёте в круиз , хорошие завтраки . Пешеходная улица с магазинами и кафе , хорошо по ней гулять и Днем и вечером.

Минусы: Шумновато . Слышно даже на 5 этаже . Холодно в номере ,но на один два дня можно остановиться . Из за отключения электроэнергии ночью был скачок напряжения и сгорел телефон стоящий на зарядке , поэтому советую на ночь не ставить , оказывается и так бывает )

Плюсы: Good staff, perfect breakfast, very clean, all perfect

Минусы: I liked everything about this hotel

Плюсы: Location could not have been more central. Room and bathroom were spotless and the staff were friendly.

Минусы: The room was hot and there was a flourescent light outside the window that stayed on all night that meant you couldn't have the balcony door open to let in some air. The mattress was sunk in the middle which made it feel like you were sleeping on a slope and wasn't comfortable and there was noise outside from the street cleaners until nearly 2am.

Плюсы: Nice place in the donwntown.

Минусы: I had no parking. It was full.

Плюсы: Lovely balcony.

Минусы: Very small room, no space at all. Very dingy needs a lot of updating. Everything worn or damaged. Staff quite disinterested.

Плюсы: Good location for the port

Плюсы: Подушки удобные, горячая вода есть, не маленькая ванная комната, много чистых полотенец, есть балкон со столиком и стульями, внимательный персонал, оставили чемодан без доплаты на полдня, а потом еще нам помогли вызвать такси.

Минусы: Лифта нет, звукоизоляция страдает: было слышно, как утром горничные общаются в коридоре. Одеяло теплое было одно, да и то полушерстяное, так что пришлось решать с сыном, кто будет греться под ним. Батарей нет даже в ванной, а мы были в январе, ночью +16.

Плюсы: Didn't have breakfast but cafeterias close by and very good value.

Минусы: Tea and coffee making facilities in the room. Advertised as having a mini bar but the fridge was empty.

Плюсы: + Чисто, это радует.

Минусы: - На кроватях под простынёй подстелена КЛЕЁНКА. Спать было гипернеудобно, как будто на одной клеёнке и спала. - Персонал на ресепшене не говорит по-английски, причём я застала двоих, и оба на мой вопрос отвечали мне по-испански, даже не утруждая себя. - Одеял нет, спать на клеёнке с тонким покрывалом было холодно, просить на ресепшене бесполезно. - Расположение не очень удобное: до центра нужно идти км точно, пляжей рядом нет. Отель годится только перебиться на ночь, но лучше выбрать что-то ближе к центру.

Плюсы: Ok location & parking

Минусы: Seemed like paper thin walls

Плюсы: Отличный отель за свои деньги

Минусы: Wi-fi ловит только в общей зоне, в номерах - нет

Плюсы: the best

Минусы: the best

Плюсы: nice and very kind staff

Минусы: low level of english

Плюсы: Can't fault this place for a few days break. Very clean and modern and there is a little bar right outside (closes at 6) for any snacks

Минусы: The wifi doesn't work in the room, only in the lobby.

Плюсы: Very quiet room and decent bathroom.

Минусы: The bed was uncomfortable and in plastic, which makes you sweat.

Плюсы: Easy parking and pleasant walk along the Rambla to the city centre.

Минусы: Needs an iron and ironing board and tea and coffee making facilities.

Плюсы: The hotel is basically in the center of Santa Cruz. Very good location! The staff was friendly , I arrived earlier and they let me check in. There is no wifi, except on the 8th floor and if you are staying on the 7th, you may be able to connect. The room was clean, but I was surprised there was no hair drier, but in general it is good value for the money.

Плюсы: Панорама с 8 го этажа

Минусы: Жесткий матрасс, затертые старые полотенца,плохая шумоизоляция,завтрак лучше б небыло),ключи оставлять на ресепшене не удобно,

Плюсы: Fantastic central position for sightseeing, shopping, restaurants and cafes

Минусы: Very basic breakfast, could be improved.

Плюсы: The whole thing

Плюсы: The roof terrace space was lovely and everything was very clean

Минусы: The room was quite small and very hot even though there was a ceiling fan. The room was also dark as it was on the back and the blind was permanently down to stop people looking into each other's rooms It would have been good to have had a hairdryer supplied in the room

Плюсы: The room was small,but I was on my own.But it was a single room and was perfect for what I needed. Flat screen T/V,Fan,Fridge. The breakfast on the rooftop terrace watching the sun come up was perfect. Consisted of;three ham and cheese toasties.Boiled egg,yoghurt,Fruit and unlimited tea or coffee. Lovely staff. And perfect location for everything.

Минусы: For the price point no nothing. It was perfect.

Плюсы: Breakfast on the roof was a delightful surprise.

Минусы: Full ashtray in room when arrived not cleaned away

Плюсы: The staff were very nice and friendly both the receptionist and breakfast room lady. The room was clean and the location very central.

Минусы: The wifi only seemed to work on the top 8th floor. It didn't work in my bedroom or in the ground floor. The bed was a little over soft

Плюсы: The location was perfect in the center of the city. We stayed one night and this hotel was good for our purpose.

Плюсы: Месторасположение прямо на центральной торговой улице. Шикарная терасса на 8 этаже. Предлагался неплохой завтрак, хотя при бронировании этой информации не было.

Минусы: Старое порванное полотенце. Есть еще 1 маленькое полотенце, но не понятно то ли для лица, то ли для ног. Все полотенца годятся только на тряпки. Вечером и ночью вход в отель закрыт. Чтобы войти, надо звонить на ресепшин.

Плюсы: Location

Минусы: Everything very old, the fridge is making a lot of noise, it is bothering a lot in the night

Плюсы: Very good breakfast served in splendid rooftop restaurant.Generally quiet and peaceful atmosphere in hotel.

Минусы: Public space rather constricted with no downstairs lounge.

Плюсы: Отель расположен практически идеально - 5-10 минут пешком до автовокзала, до основных достопримечательностей, до El Corte Ingles и Mercadona. С номером повезло: вместо сингла дали двухместный - просторный, светлый, с балконом. Кровать очень удобная. Работники на рецепции очень любезные.

Минусы: Wi-Fi слабый, в номерах ловит очень плохо! В номере нет ни чайника, ни холодильника.

Плюсы: Средненький городской отель, но учитывая стоимость вполне приемлемый. Персонал очень дружелюбный и душевный! Недалеко от центра.

Минусы: Матрас на кровати скрепит и промят.

Плюсы: Staff availability

Минусы: -

Плюсы: Отличное расположение, немного шумновато, если окна выходят на перекресток. Не зря в названии есть слова "арт отель" на первых этажах магазин с собранными удивительными штучками от картин до мелочей. Можно походить как по музею и прикупить что понравится. Хозяйке большое спасибо.

Минусы: Инет только в лобби первого этажа. Жаль что нет возможности внизу отеля позавтракать, но рядом отличное кафе со вкусными пирогами.

Плюсы: The person on reception was friendly and gave me a map of the area (free one you could get anywhere at a tourist desk) and the bed was clean. apparently a kettle and microwave in a central area for use

Минусы: The hotel had no wi fi outside a very average seating area on the first floor. The room was dingy and needed decorating very overlooked and no nets so the only way to stop this was to pull the blinds. There was no tea or coffee and at 100 euros for 1 night I would expect this. The noise levels in the hotel were quite unacceptable and nothing done about this. the wardrobe doors would not open or close properly and the stairs would have been dangerous if I had to use them. No phone in the room - though this was advertised. No wifi in room though not made clear at the time of booking. The most expensive stay of my visit and definitely the worst. Headboard not attached to the bed and the area not conducive to wanting to go out at night.

Плюсы: Location

Минусы: Shower, bed , and good on ptemmises

Плюсы: Good location, very friendly receptionists.

Минусы: Very oldfashioned, bathroom needs to be overdone, especially tiles.

Плюсы: Room very clean and staff at front desk very welcoming and caring. Feels like you are going to your home when you come back and rest.

Минусы: I was woken up by other people not by their voices but by the sound of water running or flushing from the surrounding rooms.it woke me up at least 3 times from 3am. But i am a light sleeper.

Плюсы: Clean and welcoming

Плюсы: For the price it was really a worth stay. In the city center and I was able to take my dog for free

Минусы: Would not recommend to buy the breakfast with them as they will give you the ticket and guide you to the cafe-restaurant which is nearby where the same breakfast that you buy from them with 5.50 eur is available for 3 eur. So basically almost double a price for no extra. Inside the building the noice is loud. Heard many times a night the doors pounding and evevator work.

Плюсы: Mentioned hours of cafe earlier but that certainly did not cause a problem as there are. many cafes ,bars,restaurants within easy walking distance. Location of hotel a real bonus with both the bus and ship terminals being close by. Ideal for anyone wishing to visit Tennerife but away from the resort areas .

Минусы: Can't think of anything! Maybe the hours of the cafe next door could have been better.

Плюсы: my room & bathroom was clean & it is situated in a very central place.

Минусы: covers on the duvets maybe, better internet facilities, more comfortable my single bed very narrow although us single people travel alone we are accustomed to larger beds at home & it is not easy adjusting to narrow single beds minimum should be 120. Thank you. Not

Плюсы: В номере чисто, комфортно,удобно.Персонал вежливый и обходительный.Рядом много кафе, хотя из-за них несколько шумновато.

Минусы: Плоховато работал вай фай в номере,не нашли рядом пляжа( правда ночевали только одну ночь).

Плюсы: I liked the bathroom size and the charging ports.

Минусы: The room could have been cleaned better. It was not done thoroughly.

Плюсы: Great location

Минусы: Not many food options, small room, view from a room to wall

Плюсы: Отель хорош для круизеров. Дорога до порта занимает всего несколько минут. До автовокзала можно добраться пешком минут за 20 (с двумя большими чемоданами и ребенком). Очень приятный персонал на ресепшен.

Минусы: Отель конечно же уставший: номера требуют ремонта, сантехника - замены, с кондиционерами вообще не разобрались, такое впечатление что функции обогрева у них нет. Подушки больше напоминают декоративные, или те, которые кладут младенцам. Но и звезд у отеля всего две, и цена соответствующая.

Плюсы: Понравилось расположение отеля, прямо в центре города, недалеко от морского порта и автовокзала. Всё в пешей доступности. Рядом есть много ресторанов, кафе, магазинов. Персонал отеля очень любезный, разрешили нам заселиться даже раньше установленного времени, за что мы им очень благодарны. так как возвращались из круиза и не хотелось гулять с чемоданами.

Минусы: Всё хорошо.

Плюсы: very aimiable staff

Минусы: hard uncomfortable beds in very small room......a pity there was earth shattering amplified music in the streets outside the two days I was there to work......breakfast coffee was undrinkable......dreadful taste.....

Плюсы: Good location

Минусы: Rooms do not look like on the pictures on booking.com. They are small, dirty and smelly. Outdated look and claustrophobic rooms. I do not recommend this hotel.

Плюсы: The room was clean with en suite bathroom. Location was good.

Минусы: No outward facing window so no natural daylight. No kettle/tea making facilities. Extremely noisy between 9.30 and 10.30 pm with much loud laughter, shouting and a small dog yapping on both nights of my stay! Bed not overly comfortable.

Плюсы: Amazing location prefect breakfast and very kind staff .

Плюсы: Очень удобное расположение и легко найти. До автобусной станции 15мин, до супермаркета Гипер Дино 10мин. Улица, на которой стоит отель, пешеходная, на ней есть несколько кафе прямо рядом с отелем. В двух шагах площадь Испании. На ней остановка автобусов, которые идут в сторону Тереситаса. На соседней улице установили сцену, поставили стулья, в выходные все желающие могли послушать концерты. Достался двухместный номер на 6 этаже, небольшой, окно выходит во внутренний двор-колодец,. Есть кондиционер, без него было бы душно. Санузел чистый с ванной, есть туалетные принадлежности: мыло, гель, 3 вида полотенец.Из мебели двухспальная кровать, холодильник - мини-бар, встроенный шкаф, кресло, стол, стул. Бесплатный WiFi. Звукоизоляция не очень хорошая, слышно разговоры в коридоре, но соседи были тихие, было не шумно. На 1-2 ночи приемлемо.

Минусы: Номер был с предоплатой, но при заезде повторно сняли с карты оплату за проживание. Позвонила в букинг, они связались с гостиницей, в результате платеж вернулся,когда я выехала из гостиницы. Но осадок остался. Не извинились, как будто так и должно быть. В номере днем темно без освещения.

Плюсы: понравилось расположение

Минусы: в номере грязно, сам отель "советских"времен)

Плюсы: Air conditioner an cleaning in the bathroom.

Минусы: Smell bad