Provide Gold Card for free bus, cable car and train transportation.
Paul @ reception could not do enough for us he was wonderful,plus the Pizzeria Restaurant was lovely.
Breakfast was too good. Hotel location is very romantic.
Location is far from Station.
Manager spoke to us in the bar inviting us to have dinner the following night in their retaurant... very personal touch. The conceirge explained a different way to return to Milan that he thought we would enjoy... copied maps and marked speciifc sites we should visit... above and beyond what I would expect
Of the three hotel staff that I dealt with, one was cold and indifferent and the second outright rude. The room facilities were very basic. The location was not convenient.
The room was actually a great size and not too small at all for a couple to stay in. We quite liked it. Were were just there for 2 nights so maybe for a longer stay some people would like a larger room. The breakfast buffet which was included in the room rate was amazing! Nice pool and hot tub as well.
The hotel was not right in St. Moritz which would be my biggest complaint, but I did not that when booking. Champfer where it is located is very small and not much was open in the evenings so there wasn't really much to do. We were also younger than most couples at the hotel. We are both 30 and the average age would be in the 50s I imagine.
We booked for two days, but I pick a flew, and it was veryold, wanted two stay only a day and had to pay for the booked time.
The spa faclities - swimming pool, steam room, sauna, jacuzzi, were very good and provided a relaxing environment after a day out walking in the surrounding countryside. The staff also were very helpful, particularly the concierge who made excellent recommendations for my stay and the reception desk who responded well to my requests. Initially I was concerned about the hotel's distance from the centre of St Moritz but the bus service makes it very accessible and the situation of the hotel is quiet with very good views.
The restaurant appeared to be monopolised by those with half board arrangements and not appropriate for those like me who were only staying for a few days. The alternative eating place, the pizzeria, had a limited menu for my gluten free diet.
Value offered for price paid
The stafff were very friendly and helpful. The facilities (ie pool and jacuzzi) were very good and well used by guests. The buffet breakfast was excellent, plenty of variety.
Jus one thing to note, that you really need a car to stay at this hotel because it is a little way out of St Moritz.
Europa St Moritz Hotel находится в городе Санкт-Моритц, на променаде. Озеро Санкт-Морица и Долина Энгадин расположены в 5 минутах езды на автомобиле. Для удобства гостей предоставляется следующее: круглосуточный бизнес-центр, химчистка или прачечная и круглосуточная работа стойки регистрации. Предоставляется самостоятельная парковка (за дополнительную плату).
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