Сан-Хосе: отели в районе Downtown

Плюсы: Location and cleanliness

Минусы: No

Плюсы: Very close to where we were going. Very nice staff.

Минусы: Couldn’t not get temp in room to go below 75 degree. Called down to front desk, was told to hold down cold button, however, that didn’t work either.

Плюсы: Close proximity to the SAP Center very clean and great service

Минусы: Parking for valet a pain

Плюсы: The breakfast was GREAT. The bed was also very comfortable.

Минусы: I didn't love the immediate surroundings, and I really don't like laminate flooring- it's tacky. It looks nice in the photos, though. And the pool was closed, which was a bummer for the kids.

Плюсы: Beautiful bathrooms with nice products. I really enjoy the modern design as well.

Минусы: The bed and pillows weren't the best, but fine. I would have liked to see some more substantial dinner options in the restaurant.

Плюсы: Location

Плюсы: A conveniently located hotel for travelling or attending events at the SAP Center. The executive room was very clean and stylishly decorated. It had a coffee machine and some coffee and tea. We also used the heated (to 80F) swimming pool. Breakfast was plentiful- made to order with eggs and anything from cereals to fresh fruit. All very good quality.

Минусы: Parking next door is $30. The TV and the fridge didn’t work, but we got a discount for that. The internet was difficult to connect to, so I had to get reception to help. We were told to connect to paid wi-fi and the charge would be taken off. There was a mix-up with the bill - the internet charge was not taken off and then breakfast was included additionally even though it was in the room rate. It was sorted out by very nice staff on reception but delayed our leaving.

Плюсы: Location was great, came for Sharks games.

Минусы: Very noisy, could here everyone walking down the hallway talking and in the room next to me.

Плюсы: The hotel is very close to SAP center. Plenty of restaurants and bars close by. The lounge downstairs was very pleasant and the food and drinks were good.

Плюсы: Staff was great. Great location. Very clean

Минусы: The AC was not working. Staff came to the room several times. It made it uncomfortable to sleep. Very stuffy and hot. Fridge did not work also wouldn’t get cold.

Плюсы: Simplicity and cleanliness

Минусы: A hotel should bear the cost of parking when someone is staying overnight no matter what. Telling me they don't cover this cost is just wrong; very very wrong.!! That's why my overall review is low.!!

Плюсы: The Hotel was nice, perfect downtown location. I was surprised when they said it was possible to check in early. I had some things to do and totally expected to just leave my luggage, great surprise. Check in and out was seamless.

Минусы: I was very surprised to see a pile on linen's in the hall for my entire stay. Parking! I was told they only had Valet $42 when all along there was a lot across the street & other lots within walking distance. No Microwave, beds were Not top quality.

Плюсы: Comfortable bed

Минусы: Beer selection at the bar

Плюсы: The veiw and the bed.

Минусы: No ice machine that worked, no vending machines that worked, no Breakfast room service, no room service until 5:00pm

Плюсы: View

Минусы: I did not have access to the rooftop which was the main reason I booked the room

Минусы: The service at checkin is awful. Left waiting whilst the front desk busy’s itself with administration. The valet service is terrible, waited for 15min trying to get I got the through road - also be prepared to pay and addition $50 per night for the privilege of parking. The bed is also far too soft leaving with a back ache. The bar is dark and dirty. Left with someone else’s glassware in front of us for 15min plus whilst waiting for service. Dishwasher is in the bar and shoots a stream of steam into the bar when opened.

Плюсы: Friendliness of staff

Плюсы: Friendly staff, clean, pet friendly too.

Плюсы: A GOOD VALUE. Convenient location for me.

Минусы: The restaurant was closed during my visit.

Плюсы: Well lit area and conveniently located to SAP arena.

Минусы: The refrigerator in room 607 did not work properly.

Плюсы: One mile from the Diridon San Jose train station. Staff were friendly and so helpful. My friends and I had a reunion for the day and I asked and received extra chairs. Room service was quick, friendly and delicious.

Минусы: It was very expensive — $600 + per night for a room. Very costly.

Плюсы: Comfortable bed

Минусы: Parking in public

Плюсы: Comfy room and bed

Минусы: Staff was not very helpful and there isn't much around the hotel. Parking valet was a headache and no one came out to help for a few minutes so I had to go ask someone to please come help.

Плюсы: The location was good.

Минусы: The hotel is very dated and the room was small and poorly furnished. This in not a four star hotel and the rating is deceptive. In my experience it is comparable to a two star hotel. The view out the window was of a ratty awning that was old and neglected, which sums up the entire place. Way way overpriced.

Плюсы: Nothing

Минусы: Room was directly above a party .

Плюсы: Enjoyed breakfast and restaurant atmosphere.

Плюсы: Old school hotel, in good location...bar closing at 10pm on Friday night, 11pm Sunday night?

Плюсы: Location

Минусы: Parking was way too expensive.

Плюсы: Location

Минусы: Valet parking space was too small

Плюсы: The location is convenient. The hotel is beautiful and clean.

Минусы: They only have Valet and they charge $45. It's cheaper to park across the street at the convention center by more than half price.

Минусы: Room is cramped. They have redone things, but the room was very cramped and the redone bathroom has very little room at the sink and not enough towel racks.

Плюсы: competent staff... late check out

Плюсы: Service Excellent Friendly staff Great Restorant.

Плюсы: The location was convenient

Минусы: Service was a TERRIBLE, so many issues, completely disappointed.

Плюсы: Localization

Минусы: I arrived at the hotel late night and there was nobody to help me. I wouldn’t expect that for a 4 stars hotel.

Плюсы: Every stay has been marvelous!! Every single person from staff is super welcoming , this is my third time spending the weekend at this location and its honestly amazing . Not to say it is very convenient since its right next to the convention center.

Минусы: i dislike how i cant ever have a parking space at this location . Parking is not guaranteed for your stay on event nights and that to me is very inconvenient. I had to park my vehicle two blocks down and still had to carry luggage.

Плюсы: Convenience - easy rental car return and access to convention center

Плюсы: Staff was nice

Минусы: Could have had a happy hour

Плюсы: Отель расположен в центре Сан-Хосе. В номере чистота, уборка ежедневно. Вежливый персонал, хорошая кухня. При заезде предложили выбрать этаж (повыше/пониже), сразу оформили поздний выезд (разница в 3 часа без доплаты).

Минусы: При всех достоинствах отеля осадочек остался. Не уверена, к кому в данном случае претензия, но считаю, если booking.com заявляет какие-то опции в конкретном отеле и их стоимость, то должен нести ответственность за информирование клиента (туриста) и как минимум реагировать на обращения клиентов. Я бронировала номер на двоих на 4 ночи с оплатой завтраков. В итоге в первое же утро в ресторане и на ресепшн нам утвердительно заявили, что завтрак нами не оплачен. Конечно, пришлось оплачивать завтраки на месте, это плюс $120 к общей стоимости проживания с предоплаченными завтраками на двоих. В тот же день я направила письменное обращение в службу поддержки клиентов, но за 3 дня обратной связи не получила. Уточняйте заранее абсолютно все опции, какие Вы заказываете, потому что даже распечатанное подтверждение не играет никакой роли в выяснении ситуации с данным отелем.

Плюсы: The room had a nice view to the outside.

Минусы: The TV in the room was dated and could not locate the remote for it. The hotel allows dogs which is great but doesn’t have any specific area to take your dog. The staff at the desk recommended that I take the dog to the grass located in the median between the street or the park.

Плюсы: Good location, food was decent from the restaurant and the staff was excellent.

Минусы: Hotel needs a facelift pretty badly, shower makes very loud noises from hot water, and the room wasn’t properly stocked.

Плюсы: Nothing it was a jungle!!! Worts place ever to stay

Минусы: It’s was real loud, the staff was real rude there was no parking. Drunk people all over the hotel two big fights

Плюсы: Beds where super comfy everything was very clean. At the bar had very good service personal was awesome

Минусы: When came out of the elevator to the room hall way have a bad Smell. Other than that everything was great

Плюсы: i enjoyed the commodity and great location. Everything was perfect , i loved the stay here & i am definitely planning to come back .

Минусы: . Id love to give this a rate of ten out of ten but our rooms shower head and walls still had some remaining of the cleaning liquid. Also , i paid for parking and didnt find parking inside and found this inconvenient and was asked to park somewhere else.

Плюсы: The room was nice comfortable and clean. It was also in a convient location.

Минусы: The pool/spa was supposed to be opened at?10am. We waited and it didn't open until 10:25am. Prior to the door being opened we notified hotel staff that it was still locked. When I told staff about my wait when I was checking out they didn't care.

Плюсы: The staff

Минусы: The room was very dirty

Плюсы: Location

Минусы: 1st room dirty, staff mistakes x4.

Плюсы: Amazing well appointed room! So nice the fridge was turned on so my groceries were able to go rt in a cold fridge! Big plus! As lots of places turn them off

Минусы: Nothing!

Плюсы: Everything!

Минусы: None!

Плюсы: Very close and convenient to SAP center. Breakfast was good. I would stay there again.

Плюсы: free breakfast and it was close to downtown San Jose

Минусы: bathroom can be better

Плюсы: This hotel totally met expectations. It is not fancy but it is clean. The breakfast was great for the price point. The jacuzzi tub worked and felt great. If you want luxury go somewhere else but if you want solid, clean hotel for a great price come here

Минусы: Thin walls. Could hear TV through wall. But once again this was fine for the price point.

Плюсы: Nothing!

Минусы: Staff poor attitude. The lobby and rooms had a foul odor. paint was peeling in the rooms and the bathtub had hair and mold.

Плюсы: The staff member was so great I loved every bit of it thank you arena

Плюсы: Location

Плюсы: The bathtub is AMAZING.

Минусы: The breakfast wasn't very appetizing.

Плюсы: The room had a jacuzzi. Enough said.

Минусы: I liked it all

Плюсы: Excellent location for all things SAP! Breakfast was more robust than expected, the room was clean and just what we needed. Thank you, Arena Hotel staff!

Минусы: The fitted sheets kept coming up at the corners.

Плюсы: It's great the big beds the jacuzzi tubs the complimentary breakfast

Минусы: The cold wood floors but besides that I love it