Сан-Франциско, Башня Койт — отели рядом

Плюсы: Good food and service

Плюсы: Well appointed. Gracious, professional, efficient staff

Минусы: Room a bit noisy, street noise audible, as was the maid's HQ across the hall. Otherwise very clean, comfortable, very nice. The destination charge is bogus, and the parking too expensive.

Плюсы: The entire experience was great and will definitely come back again. Will be going to bobs restaurant for breakfast.

Плюсы: Hotel was beautiful and the staff were all incredibly friendly!

Плюсы: Свежий ремонт, гимнастический мяч и коврик для йоги порадовал. Отель в духе времени :). Хорошее расположение, если бы не бомжи в непосредственной близости .

Минусы: В отеле идет ремонт, есть строительная пыль, шум перфоратора. Кто чувствителен - обождите пока закончится. Ну и соседство с улицами, которые облюбовали бомжи. Запах очень сильный- кого смущает- учитывайте.

Плюсы: Great Staff and excellent service!

Плюсы: This was a higher-end hotel compared to my typical stay. Staff was great across the board and showed concern for my experience at the hotel.

Минусы: I had no issues during this stay.

Минусы: The restaurant maybe a bit expensive

Плюсы: Quality room, quiet, great location

Плюсы: Outstanding service from concierge, Douglas.

Минусы: Parking fee excessive

Плюсы: The service was excellent, from the moment you check-in and are offered a bottle of water and a wet towel for your hands

Минусы: nothing

Плюсы: Price and location

Минусы: Some parts of the rooms especially are a little older, feels like the hotel could use a little modernization in its facilities and amenities.

Плюсы: The location was excellent and the rooms were very clean.

Минусы: No free wifi! We were shocked. The towel supply was stingy. Even though we did not need our room cleaned, we needed more towels.

Плюсы: Great location, walking distance to Market street, the piers and Chinatown. We had an amazing room, a corner suite with floor to ceiling windows and a balcony with bay view. Lots of natural light, including in the bathroom. Breakfast is a la carte, we got the continental and healthy start options, which were good. Professional staff.

Минусы: Nothing to point out, one of the best hotels we stayed in during our California trip

Плюсы: Loved it. So comfortable and beautiful

Плюсы: Nice view , accommodating ..very fast room service . East access to the city

Минусы: No

Плюсы: The view was absolutely beautiful I enjoyed all the windows you could see all over the city

Минусы: The only thing I would change about our room is the bathroom sink did not have enough water pressure to get your hands clean other than that the state was great very nice hotel

Плюсы: Incredible view of the San Francisco Bay Bridge!

Минусы: Excess fee for parking an oversized vehicle. They already charge an insane $65 for parking. And $15 more for oversized.

Плюсы: The location was perfect for my seminar at the SF Bar Association next door - as well as for dinner in Chinatown.

Плюсы: The modern rooms and the helpful staff.

Плюсы: Very nice hotel. Very clean. Staff was great. Food was great. Will definitely stay again.

Плюсы: Great place, very classy but also comfortable and friendly. This was the second time we've had an anniversary trip here. Best view from a hotel room that we've ever had.  the front desk treated us wonderfully. We'll be back.

Плюсы: Nice, but not for star rating.

Минусы: Items went missing. Mgr unresponsive

Плюсы: The staff do their best to provide a great stay while not being intrusive like some hotels.

Минусы: This hotel is at the point that it is in need of some updating in decor. Brhe rooms are very 90s. If they did this I believe they would be a 5 star property

Плюсы: Beautiful hotel located in downtown SF. It's mere steps to the train station and local piers. The rooms are spacious with great views. Staff are friendly and attentive. The hotel gives you a $15 credit to use in its restaurant. Plenty of places to eat and shop within walking distance.

Минусы: Parking is very expensive at $72 per night which is pretty pricey.

Плюсы: Location and set up was great. Staff was friendly and make our check in process very quick and made sure we had a comfortable stay.

Минусы: Parking was a bit out of the way but wasn’t too much of a problem

Плюсы: The location and the views from top floor was good (But you had to pay for it) Wine and booze “free” if you paid for it Staff was nice and did a good job

Минусы: Breakfast OK but not superb. One could expect more for the price Evening buffet to be eaten when you were too tired to go outp

Плюсы: Location, Staff, the room itself with the bay bridge view.

Плюсы: Friendly staff and coffee in the room

Минусы: The room faced the street and it was really loud with the ongoing traffic and busses. Especially the cleaning during the night between 1 and 3am was horrible and loud.

Плюсы: breakfast and parking would make it perfect

Минусы: N/A

Плюсы: Location

Минусы: Room wasn't so clean

Плюсы: The view of the Bay was amazing. The room was extremely comfortable.

Минусы: More selections in the restaurant would be nice.

Плюсы: The restaurant manager.

Минусы: I went to check into my room after having lunch. I said I would meet a coworker there. I got there and our waitress came out and talked to me in a very loud voice saying that none of us had paid for lunch, and that it was going to come out of her salary, and that I had to give her my charge card and pay for all the lunches. I told her that was not so as I saw each of us settle up our tabs. I turned around to leave and went down the escalator after I saw my friend was not there and got another text that he was downstairs. She followed me downstairs loudly saying that we had not paid our bills and that she was going to call security. At the bottom of the escalator she found security. They all followed me back upstairs and by then my friend that I was supposed to meet joined us. I was a bit upset because I knew we all paid our bills. He was pretty calm and said what will it take to just get this taken care of for now so we can meet our friends for dinner and will come back later. She just kept insisting there was nothing that could be done except to pay for all three lunches. It was also interesting that as soon as I got to my room there was a phone call verifying that I was just eating in the restaurant and I still wonder if that was not part of the scam. We finally got through to a manager. After explaining the story again, she went over to a register and looked and found all three of our signed receipts for lunch. She admitted that I should never have been treated like that and guess what, all of our lunches are comped on her! Although it was very unnerving, everything turned out well and the hotel room was just fine.

Плюсы: хорошее расположение (недалеко от даунтауна и от верхних пирсов), рядом много ресторанов.

Плюсы: Location

Минусы: Staff were not cooperative and did not resolve an issue I had.

Плюсы: The cleanest and the water.

Минусы: The outside odor and the size of the bed it stated that the room came with two queen beds but they looked like full size beds.

Минусы: Нет своего ресторана, чтобы можно было в любое время заказать еду

Плюсы: good breakfast

Минусы: someone stole my credit card info then tried to charge almost 1000 dollars

Плюсы: The location was very good to visit the local tourist attractions, which were within 15 minutes walking distance. Fishermans Wharf, Pier 39, Cable Car & Alcatraz and Bay Ferries.

Минусы: The breakfast was basic and limited choice,served on cardboard plates and cups. We were surprised that they were using plastic cutlery and all the guests were encuraged to dispose of their waste, including plastic into compostable garbage bins.

Плюсы: We liked the location of the hotel the most as it meant we could walk everywhere and were close to tour stops.

Минусы: The breakfast area got chaotic at times. It needs a concierge to chaperone and create a little order and to get people to eat when others are waiting to sit and eat rather than sit on their phones.

Плюсы: Location

Минусы: Elevators did not seem to be working right.

Плюсы: The staffs are great! Very assistance and helpful, the room is big and comfort, coundt asknfor more!

Плюсы: nothing

Минусы: Horrible stay. The check in clerk couldn't find my reservation and kept me standing at the desk for 30 minutes, gave me a crappy room, overcharged the amount for incidentals, forgot to note my late check out.

Плюсы: Location. Breakfast. Staff very helpful and friendly.

Минусы: Need table and light for reading on both sides of bed. Room needs more plugs for charging phones, etc.

Плюсы: Location

Минусы: No

Плюсы: Rude management . The Parking was $75.00! Short breakfast hours. Great location.

Минусы: The $75.00 Parking was the most I have ever paid in my life.

Плюсы: Location and staff

Минусы: Noisy neighbors and mattress wasn't very comfortable

Плюсы: Close to the pier

Минусы: No

Плюсы: Overall, room was fine but the outdated bathroom was horrible. It felt like I was staying at a motel.

Плюсы: I’ve stayed here before. Location is the only good thing going for this hotel.

Минусы: Walked into my room to find a large puddle of dirty water by the toilet. Ended up having to throw away my socks. Front desk was useless. Had to wait a while for their “engineer” to come check it out. Overall, poor customer service. I wanted to be moved to a new room. If the maid couldn’t clean up a puddle of dirty water, what else did they decide to not clean. Never staying here again.

Плюсы: Slow service . Took about an hour and a half to get my car back with the valet service! Asked for an extra duvet at night. After an hour called again where we were reassured it was coming. It never came. Clean and comfortable room.

Плюсы: Хороший отель с прекрасными видами.

Плюсы: The service was great and everyone very friendly. The bed was comfortable and the view was great.

Минусы: Price was very high ... many hidden fees.

Плюсы: Love the decor

Минусы: Nothing

Минусы: My firm has had many business functions at the hotel, which have been fantastic, and the Americano is our go-to lunch spot. However, I stayed for personal reasons due to the fires, as the hotel is near my office. The check-in person was robotic; unfriendly and unhelpful. He told me nothing about the hotel-wifi, check out time, fitness options, etc. The rooms are not soundproof as advertised. My toilet didn't flush and there was a large stain on the stuffed chair, which was nearly threadbare. My room service dinner arrived cold and was inedible. I was extremely disappointed after spending so much to stay here. What happened Hotel Vitale?

Плюсы: The staff was incredible throughout. When my brother had some medical issues hotel employee was amazing, stayed with us, truly concerned. He helped get his son set up with a bed my daughters room. Gave me hugs of support! Truly remarkable staff!

Минусы: Wish there was in room coffee?

Плюсы: Great location. Friendly staff. Rooms are a little drab. Bed was not that comfortable and the pillows were shockingly hollow

Минусы: They messed up our breakfast order on about three fronts and it got to the point that it was a little embarrassing to ask for anything further.

Плюсы: Staff was super helpful - it is dog friendly and they were friendly about us having a dog (vs. making us feel weird about it).

Минусы: The beds were pretty uncomfortable for such a nice property, and while hey I recognize it is San Francisco, the up-charges after the initial rate we were shown were pretty crazy. The per day fee is designed to get you in the door with optics of a lower rate, and the parking ($70+ tax) is obnoxious.

Плюсы: The property location is excellent, beds very comfortable, view of bay bridge mesmerising. Room cleaning done to the highest standard. Staff very friendly and helpful.

Минусы: Not much to criticise about but here are two niggles... there was a Lack of tea/ coffee making facilities in room. Got a kettle upon request, but with tiny cups and randomly no spoon... secondly, you need to pay if you want high speed WiFi, didn’t realise hotels did that anymore....