Сан-Франциско — отели

Минусы: My room description said it had a view, which I paid more for, and it did not. I would not have upgraded to that room had I known it had no view. Felt like I paid more than what you said I would get.

Плюсы: Well appointed. Gracious, professional, efficient staff

Минусы: Room a bit noisy, street noise audible, as was the maid's HQ across the hall. Otherwise very clean, comfortable, very nice. The destination charge is bogus, and the parking too expensive.

Плюсы: Great attention customer needs. First class customer service!

Плюсы: Very elegant hotel. Nice and clean.

Плюсы: Good location, within walkable distance to Union Square. Old fashioned stylish decoration. Very clean room.

Минусы: The staff could cater for customers’ needs more proactively, especially for those waiting in the lobby.

Минусы: The beds are a little to firm and the pillows do not support anything they just go flat.

Плюсы: I loved the firm bed and they were all very gracious to deal with. Great water pressure, high shower head for tall people. Very clean rooms!

Минусы: I wish I had got a different pillow (they have three levels of pillow). The prices for breakfast in the hotel were very high, but it is San Francisco.

Плюсы: love location, amenities, bathroom toiletries, lovely room

Минусы: The bar/restaurant was a little blah, didn't really want to hang out there.

Плюсы: Comfortable

Минусы: Hard to get out of town

Плюсы: Location was great; bed very comfy; bathroom a good size and shower easy to use! We were upgraded which was a pleasant surprise. Staff very friendly and helpful.

Минусы: Nothing.

Плюсы: Price and location

Минусы: Some parts of the rooms especially are a little older, feels like the hotel could use a little modernization in its facilities and amenities.

Плюсы: Location, quietness, comfort of the hotel.

Минусы: Nothing negative to report.

Плюсы: The location was great with good proximity to public transport to allow you to get around the city with ease. The Junior Suite we upgraded to was awesome with an amazing view from the 43rd floor out to the Bay and the Golden Gate Bridge. The staff were really friendly and helpful from check in to check out.

Минусы: Nothing

Плюсы: 1) The location is just the best. 2) The view is fantastic. I highly recommend to ask for a high floor. The room had binoculars! 3) They give a toy kit if you travel with children. It was nice, but the quality of the kit does not match to the hotel level.

Минусы: The hotel is expensive, as every hotel in San Francisco. These are the small things that can be improved: 1) The room key does not work. We have to wait until someone from the personal comes to help us. Fortunately, they have a phone on each floor, so you can just call and ask for help. 2) 1 hour after our check-in, a housemaid knocked the door to clean our room. As we just checked-in, it was not required. It is strange that the personal does not know that guests just checked-in. 3) There are no hygiene disposal bags or trash liners in a room. We needed it for our son's diapers. When we asked for them, they brought a separate trash bug. It was convenient. However, to my mind, hygiene disposal bags should be included by default. 4) The shower door has some gaps. The floor in the bathroom was constantly wet.

Плюсы: Amazing views great room great staff easy check in great location enormous bed nice bathroom really clean free chocolates and champagne in our room on arrivale.

Минусы: All great no problems.

Плюсы: Clean large rooms. Very clean hotel throughout. Excellent staff.

Минусы: Nothing.

Плюсы: Prompt, efficient valet and concierge services - with a smile.

Минусы: No USB charging points in rooms.

Плюсы: Stunning views over the bay.

Минусы: The 40th floor bar is closed Sundays and Mondays. Parking is 70+ dollars a day. I parked at Sutter Stockton instead.

Плюсы: вид из окна

Минусы: странный рум сервис (путали заказы оба раза)

Плюсы: расположение отеля в центре города, вид из окна номера, хороший ресторан в отеле

Плюсы: The views! And everything else.

Плюсы: Very nice room with comfortable bed. Frette sheets are always a plus. Great service in the restaurant as well.

Минусы: I wish the Sky Bar was open earlier and on Sunday

Плюсы: Beautiful hotel and very accommodating staff. Excellent stay.

Плюсы: Good location.

Минусы: Old dated bathrooms and awkwardly layed out rooms with motel like windows. Not 5 star by any means. The breakfast was extortionate at over £100 for 2 people. Stay at the palace hotel, its genuinely a luxurious hotel with a better standard and lower rates.

Плюсы: the staffs are very nice and friendly , the room is very comfortable , the location of the hotel is unique and convenience for both leisure and work purpose

Плюсы: Check in and extras

Минусы: I had a disagreement with my girlfriend in the bar. Their management accused her - a classy 50-something mother and business women - of soliciting - of being a prostitute - and asked her to leave. Because we caused a disturbance? Fine. But because she’s soliciting?!?! Later I emailed their customer support about the episode. A live person emailed me back and said they’d get back to me in a few days. But, they never did.

Минусы: I was struggling with the coffee machine, it is always defective, I reported this twice but still not fixed permanently.

Плюсы: Роскошный отель.

Плюсы: Location, room comfort and design and services.

Плюсы: Literally nothing

Минусы: Rude, arrogant, offending personnel. Useless management not able to take control over the staff and not really caring.

Плюсы: Hotel charge my card 630$, but the rate was around 400... i find out by accidenty!!! Very disappointed!!!!

Плюсы: Staff were amazing. Hotel was very luxurious, yet we still all felt at home.

Минусы: Suppose it would have to be the price. Very expensive and on top of room rates the car parking was circa $80 pd.

Плюсы: Location was central, staff was very friendly.

Минусы: Pricing was outrageous. $78 for a simple breakfast. Food was good but not anything extraordinary.

Плюсы: Отель расположен в лучшем районе города, приветливый персонал, чистый просторный номер, вкусно покормили в ресторане.

Минусы: Ничего не раздражало и это уже хорошо).

Плюсы: Amazing turn down service

Плюсы: Other than being a few minutes walk from oracle park, the stay was not worth the price

Минусы: Do not get a room down the hall from the lobby. The elevators and restrooms are right across from them. High foot traffic and noise plus a cleaning cart parked in front of our door most of the time. There was no cable tv for the two nights we stayed. The service at the rooftop bar was poor. We were not waited on once.

Плюсы: Bed very comfortable and lots of space in accessible bedroom

Минусы: Free parking should be available

Плюсы: Awful, awful, awful! Nothing good about this place!

Минусы: First of all, let’s start from the room. The room was clean (at least, one good thing about this place). But I am not surprised with the size of the room. The room was super small that we could barely fit our feet in it and I am not speaking about the language that we were traveling with. There door to the bathroom… erm… was there actually a door? It was only a sliding panel that you wouldn’t be able to lock. So, don’t expect the privacy here lol Speaking about the bathroom, the paper tissues were yellow and looked as if they were never replaced and I felt disguised to touch them. When I asked to change them… mmm… nothing happened! It’s good that I always have some when I travel. The shampoo and shower gel were cheap and low quality so I would advise if you stay there to take yours. The staff. I wonder where the hotel managed to find such a rude staff? From the moment of checking-in till the moment of checking out I didn’t meet anyone who would be friendly and helpful. Moreover, for some unknown to me reason they kept me calling “hey, miss” when I was talking to them despite the fact that they saw my name in the reservation. That was weird… Also, they charged me for one night stay when I was booking a room 2 months in advance and they charged me again when I was checking out. When I asked about it, they couldn’t explain me and in quite rude way closed the topic saying that they were not planning to discuss it to me anymore. And now when I am finally back from our 1-month honeymoon I have to go to the bank asking for the statements and start process of solving this mystery where my money went… Oh, also about the breakfast. They serve the breakfast in a bar downstairs that isn’t the part of the hotel and it looks very cheap and charges you fortune. So, don’t waste your time and money on it. Will I ever recommend this place? Of course, I will. I will recommend this place as one of those that you should never stay!

Минусы: I arrived and was sent to the hyatt as they didn’t have a room for me

Плюсы: Close walking distance to Oracle Park and the new Chase Center. Both a rooftop and a street level bar for drinks and food. iPad in the room to request any service you can think of. Very clean room and clean all around.

Плюсы: the breakfast was a joke disgusting and the price was ridicules!!

Минусы: No early check in.

Плюсы: The staff was incredible, The location is great, the rooftop bar is amazing

Минусы: Breakfast buffet was whack, not only was it $17 dollars (come onnnn) there were no sausages or bacon. Also the French toast was pretty gross. Elevator was busted for a bit one night so we climbed 7 flights of stairs :/

Плюсы: The location was perfect as we attended a baseball game across the street. Love the rooftop lounge as it had amazing views of the City.

Минусы: hoped for the restaurant to have stayed open later.

Плюсы: I noticed every member of the staff we encountered whether at the front door, hallways or elevators.... from the valet/doormen, housekeeping, and food service.... acknowledged us and said hello. Not to leave out the front desk personnel!

Плюсы: Spacious room, doormen were friendly.

Минусы: Reception staff didn’t give priority to customers and not very responsive.

Плюсы: Вид из окна на парк и церковь, на океан, залив.

Минусы: Ходили на массаж, это ужасно.

Плюсы: We always love returning to the Huntington From when Jarvis opens the taxi as we arrive to bidding the door staff farewell on our departure there isn't much not to like. the rooms are spacious. most of the bathroom have great views. and the location. the location can't be beat.

Минусы: Having the cleaner arrive an 90 before our agreed and paid for late checkout grumpy that we were making her stay at work late.

Плюсы: Персонал и менеджмент отеля просто на высоте! В ту ночь моей семье выпало немало приключений, связанных с заселением в другой заранее оплаченный отель с мировым именем, хамство на ресепшене, нежелание помочь, долгие поиски достойного отеля, так как в городе проходила конференция. Все приличные отели были забронированы полностью. И вот, наконец, нас приветливо встретили в Хантингтоне. Даже больше чем, верх вежливости, я бы сказала. Утром ситуацию закрепил великолепный завтрак. Приятный интерьер номеров. Хорошее расположение отеля, минимум беспокойств с окружением.

Минусы: Номер состоял из двух комнат: большой и просторной гостиной и маленькой спальни. Зайдя в номер, ощутился неприятный застарелый запах, так как кондиционирование было отключено. В спальне не было кондиционера, но для моей семьи с детьми это скорее плюс, ни на кого не дуло ночью.

Плюсы: Отличный номер, хорошее расположение, прям рядом идет незагруженная линия трамвая, ребенок остался в восторге. Хороший дизайн как самого отеля, так и номера. Хорошая сантехника с нормальным напором воды в душе (редкость для американских отелей), косметика L'occitane

Минусы: Разочаровал завтрак, не очень вкусно, дорого, да еще и пришлось ждать посадки 20 минут при полупустом зале - "у нас всего один официант, мы пока не можем вас посадить даже при наличии большого количества столов"

Плюсы: This was our first time staying at this hotels. We have been coming to sf for close to 25 yrs now and always stay in Nob Hill ... our usual hotel was bought out and things have changed so here we are .. the big 4 dining is wonderful the food is very good. The real gem here is the spa we did not book anything but judging by the locals showing up and there phones never stopped ringing it’s very good techs here.. we are booked to go back and hopefully we have found our new sf home

Минусы: The feeling arriving here was like warm The staff really see local traffic for the restaurant and spa so I think they see regular local customers they seem cool towards visitors.. but be patient it will get better

Плюсы: Early check in for a fees

Минусы: The decor its looks old! And the color of their carpets and chairs is not matching

Плюсы: Very friendly helpful staff

Минусы: Needs a bit of an update , the bathroom especially

Плюсы: Proximity to everything

Минусы: Nothing

Минусы: Цена не соответствует качеству проживания!!! Грязный номер, пустой минибар, нет в номере воды в бутылках, нет шампуня, очень дорогой завтрак... мы за такую цену ожидали большего. Возможно это особенность Сан Франциско?

Минусы: Room had thin walls and I could hear every Word next door. I changed rooms and was charged for the upgrade.

Плюсы: The staff were friendly and helpful, the room was large and comfortable, the wifi was excellent.

Минусы: I wish I'd stayed longer than 2-nights so I would've had time to enjoy the restaurant, spa, etc.

Плюсы: Doorman Brock so friendly! He gave us advice on how to get to places! He arranged our wine tour and pick up! We could just walk up the hill from the BART. Cable cars went right beside building.Easy to catch street cars from property. So close to union square downtown but not in the tenderloin district. Angelo gave us a ride in the Hotels Tesla car! Front desk staff so friendly! Chocolates on the bed at night!

Минусы: I liked it

Плюсы: This is a small boutique hotel. New & Super shine & Clean. The stuff will be more then happy to assist you in any way. The location is perfect with lots of places to see around the hotel. From on side you can go and seat in the sun at union square, from the other you can stroll around China town. There is a small pizzeria near the corner Starbucks is close by and many more nice small places you can eat or drink.

Плюсы: Central location. Very clean and comfortable

Плюсы: Great location although a little uphill on the last few minutes of Powell Street, but you’re in San Francisco, so no big deal. Also the room was VERY spacious and the bathroom was HUGE.

Минусы: Maybe the drinking water accessibility.. There are water stations on 1st and 6th floors so you have to grab the bottle in your room and travel a few steps up or down to get drinking water.

Плюсы: Lovely room, comfy bed and very quiet so a good nights sleep. Perfect location for Union Square, shops and restaurants. Would recommend.

Плюсы: Location and spacious rooms

Плюсы: We enjoyed our stay at the Orchard Hotel. The Staff were attentive, helpful and friendly. Our room was very clean and well appointed. We were upgraded to a suite which was lovely. It's in a great location and easily accessible to attractions and good restaurants.

Минусы: No problems.

Плюсы: Location.

Минусы: there was no table in the room and after asking for one, I had no luck in getting one.

Плюсы: The room was spacious, clean and cosy. The staff were all really friendly and even texted to check we were happy with the room once checked in. Great location: The hotel is right near Chinatown and about 30 mins walk from pier 39. Lots of cool bars and nice restaurants nearby.

Минусы: Nothing!

Плюсы: Location

Минусы: That there were no tea making facilities in room and when I asked for room service for a pot of tea, they wanted to charge me 5 dollars to bring to room. Showers are too week also.

Плюсы: Super conformable and clean

Минусы: The parking is a bit expensive, but I think it's normal in San Francisco

Плюсы: В целом отель хороший. По соседству с отелем находится кафе с хорошим и не дорогим завтраком. Отель расположен в районе с хорошими магазинами.

Минусы: Парковка дорогая. К проживанию плюсуйте по 60 долларов в сутки. Отель староват. Требуется обновление.

Плюсы: Чисто, удобное расположение.

Минусы: Парковка с налогами больше 70 долларов за ночь. Вай-фай и тв платно. Списали с меня 3 раза (!!!) за проживание. Имейте это ввиду. Деньги вернут, скорее всего, но учитывая стоимость, такие суммы замораживать совсем не хотелось. Разочарованы.

Плюсы: Service was excellent. Room service perfect. Bar outstanding. Concierge service spot on.

Минусы: Nothing

Плюсы: Bathroom was gorgeous. Staff extremely attentive

Плюсы: The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.

Плюсы: Great location.

Минусы: They have let this property get old. Also, some of the significant changes (closing their excellent restaurant on the fourth floor) are big losses. Paid WiFi for a $1,200/night room is adding insult to injury.

Плюсы: Elegant common areas, not big Gaudy like many large hotels. The rooms were very comfortable nicely appointed the bed was comfortable the bathroom was laid out very well.

Минусы: Room service was overall very nice, Service was excellent, however I wish there were some lower-priced items for that late night snack for example pizza, inexpensive sandwiches. I would’ve liked a coffee maker in the room or free coffee in the morning available in the lobby for guests.Coffee delivered to the room was very nice with a couple of scones gratis however $26 for an eye-opener in the morning is a bit much.

Минусы: Bath tub water came out brown and yellow

Плюсы: Front of staff including the concierge were really excellent, very helpful with advise and so very friendly. The complimentary house car was a real bonus.

Минусы: It was expensive but after all we were in San Francisco!!

Плюсы: From check in to check out everything was smooth and fast. Always love a Starwood property. Also, the hotel wasn’t full so an upgrade was in order. Nice quiet room.

Плюсы: They put a birthday cake in my room on my birthday

Минусы: $16 a day for WiFi access and a 20% Surcharge on already expensive room service prices

Плюсы: The lobby was really beautiful and the room was simple but nice and clean. They let us check in early which really helped us out coming off a 6 hour flight.

Минусы: room service food wasn't good at all

Плюсы: Bidet on toilets

Плюсы: The staff was amazing, everyone greets you and is pleasant. The property is super cool and very well preserved/redone. The pool was top notch and a movie was playing above the pool in the evening. An exceptional experience.

Плюсы: The staff

Минусы: No

Плюсы: I's hard to pick one thing, but for us I would say location. We fly in from the Mid-west and take the Bart from the airport to an exit conveniently located near the hotel. While there we enjoy both the Garden room and the Pied Piper for dining.

Минусы: NO

Плюсы: Locao

Плюсы: Historical, good location, grand hall gorgeous.

Минусы: Trash from previous person, filthy vents, wobbly fixtures, dirty dishes, mean staff. Expensive internet, difficult electronics.

Плюсы: Concierge was very knowledgeable and friendly esp Malia. Reception efficient and helpful. Bellboys could be happier. Room was always cleaned well and early! There was always ample towels . A turn down service would make this really like a palace! The bfast service personnel are v efficient and friendly esp Elena

Минусы: Guest toilets in lobby could be more assessable for guests. Perhaps allow key card access rather than code which doesn't work and requires you to get code from reception. Perhaps inform us about this at check in .

Плюсы: Room size

Минусы: Pillows

Плюсы: The property and room was amazing, very nice.

Минусы: Through booking.com mentioned market St view room,when we checked in,the room was not facing market St as advertised, strongly suggest to verify before being checked in.

Плюсы: The pool was very nice

Минусы: I reserved a room with double beds and a sofa. Once I got to the hotel they informed me that type room was not on the property. The room type is why I even booked the room. Very disappointing.

Плюсы: I love the location and being right at Union Square. Lots of food, drink and shopping literally on your door step. The hotel staff, particularly the door staff are incredibly friendly and helpful.

Минусы: Rooms are quite small, and the hotel is a little old. Air-conditioner could definitely use some improvement.

Плюсы: The staff was phenomenal. The room very clean and comfortable. Doormen were very helpful and knowledgeable.

Плюсы: Замечательный персонал: и портье, и ресепшн, и консьерж!

Минусы: Не очень хорошо убрали комнату, не пропылесосили. Интерьер, местоположение. Дорого паркинг 71 доллар за ночь.

Минусы: My husband ordered corned beef hash for breakfast via room service....the hash was sitting in oil and the corned beef was very hard to chew. Not our experience previously.

Плюсы: My room at this venerable hotel, located in the heart of Union Square, was large and comfortable, and the bathroom was especially spacious and luxurious, with a large shower and separate spa tub. (The room itself felt much more cramped than the bathroom.) There was a good coffee machine and free bottles of water, and ample room for clothes in a dresser and closet in the hallway between the bathroom and room, plus a chair and desk. I requested a quiet room and got one that was very quiet. All great! The location, in the heart of Union Square, would not be my top choice, but on my particular dates, it was very hard to find available rooms and the prices for everything were very high.

Минусы: The hotel itself, and the rooms, are all clean and in good repair, but do feel due for a refresh. The location is good if you want to be near public transportation (BART, Market Street trams, many buses) or major attractions, including SFMoMA, but it's a bit boring. If you are looking for a good fitness center, this is not the right hotel for you. The fitness center was quite small, with only two treadmills, one of which (the one on the right) had a problem with the touch screen that made it very difficult to adjust walking/running speed. But most of all, the room is open to the elements, enclosed only by a tarp that a) makes it impossible to see the view beyond it (the clear plastic is clouded over with dirt) b) on the days I was there, when it was in the high 70s outside in the morning, made the room into a greenhouse that was very hot and humid. I'd say it was about 85 degrees F in there -- not ideal for working out, and should be avoidable if one is indoors in an otherwise climate-controlled building. This is not a huge deal if you don't care about exercising on your vacation, but if you do, I'd go elsewhere, even if it's less charming than the Taj Campton.

Плюсы: Прекрасный персонал , особенно вежливые и приятные швейцары . Вкусные завтраки , кофе отличный , местоположение супер.

Плюсы: They have a nice service,until10 in the morning there is a free coffee and muffin service-Good coffee good muffins! What surprised us :They have a TWO STAR Michelin restaurant with two menus-of course expensive but not unreasonable-however nothing a la carte.But NEXT to it there is the BISTRO-should be the same kitchen-very limited menu but VERY AVERAGE food. This I cannot understand ,would the TWO star unit also be Average????

Минусы: food at the bistro!!

Плюсы: Food was excellent. Location was great just off Union Square

Минусы: Rooms were quite small for the rate paid

Плюсы: The cleanliness and staff were above average

Минусы: I thought the concierge could of been a little more knowledgeable

Плюсы: The staff is amazing !

Минусы: The beds could be more comfy

Плюсы: Staff was exceptionally kind- I contracted the flu and they were more than solicitous.

Минусы: The Nespresso machine can't really provide hot water for tea- it leaked all over.

Плюсы: Good location nr union square. Staff very helpful

Плюсы: Great location, walking distance to Market street, the piers and Chinatown. We had an amazing room, a corner suite with floor to ceiling windows and a balcony with bay view. Lots of natural light, including in the bathroom. Breakfast is a la carte, we got the continental and healthy start options, which were good. Professional staff.

Минусы: Nothing to point out, one of the best hotels we stayed in during our California trip

Плюсы: free bike rental, close to sights and public transit, staff was friendly and knowledgeable

Минусы: internet not included, but free to sign up for Marriott rewards to get free internet

Плюсы: Room looked nice. Location of hotel was good.

Минусы: No coffee making facilities, fridge in room but was full of mini bar products which meant we couldn't use it for our personal items. Also no complimentary water $6 charge. Shower not good. No parking. No WiFi.

Плюсы: Nice view , accommodating ..very fast room service . East access to the city

Минусы: No

Плюсы: The view was absolutely beautiful I enjoyed all the windows you could see all over the city

Минусы: The only thing I would change about our room is the bathroom sink did not have enough water pressure to get your hands clean other than that the state was great very nice hotel

Минусы: There was no free WiFi on the room and I needed to pay aprox $15 for one day internet

Плюсы: A fantastic hotel located perfect for our 3 night stay in San Francisco. Everything was within walking distance , Fisherman’s wharf 15 minutes, Union Square 15 minutes and all other neighbourhoods walkable too. Our room was huge with a view of bay bridge and the financial district. The staff were really friendly and provided us an extra rollaway bed. Free tea/coffee at breakfast time on our room only rate.

Минусы: Everything was great, can be expensive - so book that non refundable rate if you see a good deal!

Плюсы: Room was great. Parking was ridiculously over priced, but that's SF, most staff members were great however one staff member was rude when asked to fill the coffee containers.

Плюсы: The hotel is good, people is friendly

Минусы: Parking

Плюсы: The very helpful front desk staff.

Минусы: No, loved everything.

Минусы: the pullout couch wasn't terribly comfortable and we were relying on that for our children.

Плюсы: The staff do their best to provide a great stay while not being intrusive like some hotels.

Минусы: This hotel is at the point that it is in need of some updating in decor. Brhe rooms are very 90s. If they did this I believe they would be a 5 star property

Плюсы: Location

Минусы: lobby

Плюсы: The room was fantastic

Минусы: Would be nice if it had a bar

Плюсы: Excellent hotel ....VERY nice staff.good position for everything ...hop on hop off stops across the road. Only try not to have a car would be very expensive to park.

Минусы: Nothing

Плюсы: Comfortable room, friendly attentive staff area good around hotel except for Chinatown at night

Минусы: Maybe bottled water in room

Плюсы: Hotel has a great location, it is close to most popular places by walking. Nice terrace with view over the city. Room was spacious and good. We will definitely stay here again when we will be in San Francisco again.

Плюсы: Very central to Chinatown and union square

Минусы: Hotel had no bar

Плюсы: Great location.

Плюсы: Affordable (hint: book on their web site using your phone), the room and hotel overall was comfortable, modern, and clean. It's a half block from the dragons gate and lots of restaurants and stores. The mattress and pillows were comfortable. The bathroom was roomy with a large vanity. The TV has Chromecast and apps. There is a refrigerator in the room. There are chocolates on your pillow and a fantastic filtered water machine in the hallway of the floor. Kureg coffee machine in your room. Rooftop balcony with a view.

Минусы: Nothing!

Плюсы: This hotel is located smack in the middle of the action! It's right next to the Dragon's Gate. We had front row seats to the China Town area. A couple of blocks south and we were in Union Square. Muni bus, cable cars, and the Bart are all convenient.

Минусы: I was hoping for a better work out facility. All the good food and late night dinners started taking a toll. Really needed the morning workouts. Please bring in more free weights and bands.

Плюсы: It was clean

Минусы: I booked a room with 2 beds and when I got there I had a room with one bed and a pull out sofa bed. When I told the front desk I was told that they upgraded me. I don't think a room with 1 bed and a pull out sofa bed was an upgrade when I paid for 2 bed

Плюсы: Мне понравился район, сан узел и размер комнаты.

Минусы: Было шумно. Я не мог спать. Шум шёл из коридора. Жаловался несколько раз. Без результата.

Плюсы: excellent location, close to China Town and union square, easy access to any restaurant in down town San Francisco. Very friendly and helpful staff in front desk.

Минусы: We are family of three, the sofa bed was not comfortable at all. The staff of house keeping could not help.

Минусы: unprofessional and rude attitude

Плюсы: Comfortable room. Good view. Good bathrooms

Плюсы: Great location. Luxurious. Historical.

Плюсы: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.

Минусы: Nothing

Плюсы: Wonderful location, great amenities and staff.

Минусы: Mold in the bathroom and window casing. Surprising there is no exhaust fan in a windowless bathroom.

Плюсы: Charming old school hotel.

Плюсы: the history

Минусы: the price

Плюсы: Wine down, spectacular view & location, great staff & service Beautiful hotel

Минусы: No bathroom fans, windows do not open

Плюсы: Location

Минусы: Fairmont charged extra for everything, including gym and WiFi, which is now free and standard in almost all lower priced and comparable hotels. It is really disappointing that such a high end hotel does not provide these service for free.

Плюсы: Only location

Минусы: Dirty and very old facilities

Плюсы: Location

Минусы: Dated, poor service (no turn down in the evening, almost no toiletries, no slippers, bathroom awful, carpets dirty - way too expensive when compared to other options - I will not return to this hotel

Плюсы: The staff was friendly and the rooms were perfect for a couple day stay.

Минусы: Hotel Parking was overly expensive ($75) when you could park on your own for $20 a day 30 feet away.

Плюсы: Location and style, great unique property

Плюсы: Accessible to all!

Минусы: Aircon vent not installed in the middle of the room but near the bathroom & the 1st bed ; so all the air is being felt by the people sleeping there. The 2nd bed near the window felt no air at all & felt hot/warm. If the vent would have been installed in the middle of the 2 beds, then air would be distributed at least.

Плюсы: Staff was amazing! They went above and beyond. Very impressed.

Плюсы: Location

Минусы: Parking

Плюсы: Location was good .

Минусы: The thin walls. I seriously don’t need to hear what shenanigans is going on next door

Плюсы: We loved the location, not far from Pier 39 and Ghirardelli Square. The atmosphere of the hotel itself. Very comfortable.

Минусы: No

Плюсы: Location and cute decor

Минусы: Nope

Плюсы: Location and building.

Плюсы: Convenience of restaurant connected to hotel. Large and warm lobby with games to play, fireplace, and flatscreen tv with sports.

Минусы: Pillows and beds were very uncomfortable.

Плюсы: Nice clean hotel with a huge room. Dinner at the restaurant downstairs was exactly what we needed without being over the top. Staff we super friendly and made it a great stay.

Минусы: Very little

Плюсы: Great location - friendly and helpful staff

Плюсы: Location was great !

Минусы: Overpriced, considering small rooms and no free breakfast

Плюсы: Very well located Coffee and cookies in the lobby

Минусы: Rooms were hot,very hard to sleep Bar was tiny

Плюсы: Great location, you can get on the old tram outside the hotel, the beds were very comfortable. Staff friendly and helpful.

Плюсы: Идеальное расположение, очень чисто

Минусы: за эти деньги идеальный вариант, нужно учитывать что комната небольшая

Плюсы: Friendly helpful staff

Минусы: Small rooms

Плюсы: Average, but good to have freshly cooked eggs.

Минусы: Noisy and small bar area.

Плюсы: Although the hotel is over 100 years old, it is cozy and has a very pleasant atmosphere. The rooms are small but also cozy. There is also a small fridge in the room. The hotel has a great location on Powel Street. Union Square can be seen from the window, just a few meters away. Directly around the hotel there are two lines of the legendary Cable Car to the port. Market street is also just a few minutes walk (on the cable car I recommend not to go to the final on Market street, but at one of the stops). About 100 meters above the hotel is the Walgreens market, open 24 hours a day. It is also possible to buy tickets for public transport at the cash desk. 3-day for $34, 4-day for about $43, includes cable car. I highly recommend. Next Walgreens is about 5 minutes walk down to Market street, where they sell alcohol. But only up to 10p.m. The lobby is equipped with a seating area and free water and coffee. There is also a small bar and mixed drinks. My tip: If you have a lower floor and view of the street, buy wine, cheese, salami and olives, turn the chairs and just watch the street. There are a lot of remarkable and strange people, we had a lot of fun.

Минусы: In the evening there was no open restaurant, only a bar. Nearby, however, was an excellent steakhouse at great prices. Another possibility is the aforementioned observation of the street with a glass of wine and some treats.

Плюсы: Все соответствует описанию на сайте, номер небольшой но удобный! Расположение идеально, рядом ходит трамвайчик, до Пирса 39 на нем легко доехать

Плюсы: Отличнейшее местоположение, рядом все нужные магазины, аренда автомобилей, бары и тд. Номер убирают каждый день, очень чисто и приятно приходить в чистый и убранный номер!

Минусы: Воду в лобби, удобнее было бы поставить кулер на этаже или при уборке оставлять бутилированную воду.

Плюсы: Локация - потрясающая! Самый центр Сан Франциско. Централтная площадь Юнион сквер видна из окна. Трамвайчики - прмо при выходе из отеля. Метро - пешком н минут, до аэропорта прямая ветка 'Ва" , cтоит 9,15 $ с человека. Очень удобно все, стиль внутри тоже интересный, все есть. В ванной комнате дают соль для ванны! Wi Fi работал прекрасно. В холле внизу - холодная вода с лимоном, чай, кофе, печенье, яблоки.

Минусы: Немного узковата кровать.

Плюсы: Отель в колониальном стиле, все продумано до мелочей, есть даже резиновая уточка и в ванной и соль для принятия ванны. Комплиментарные кофе/чай и домашнее печенье круглые сутки. Отдельная кладовая/гардеробная. В общем, очень удобно!

Плюсы: Место отличное,кофе/чай в лобби возместили отсутствие чая в номере.

Плюсы: Очень хороший завтрак и расположение. Практически все пешком и до экспоцентра и до набережной. Рядом много ресторанов и парк.

Минусы: Совершенно шокирующая цена - таких дорогих гостиниц такого же уровня нет ни в Лондоне, ни в Париже, ни в Токио. У меня была командировка за счет фирмы, за свои бы я останавливаться в этой гостинице не стал.

Плюсы: Good location, the concierge staff made our stay, not only were they extremely knowledgeable, they listened and took an interest in what we wanted. The team was very polite and professional.

Минусы: The hotel itself seems very dated and seems to be used more for business conferences. The room also seemed pretty basic

Плюсы: Customer service was excellent from start to finish!! The room itself was nice and we were complimentary upgraded to a room with a decent view of the Bay Bridge, which is really pretty at night. We were there for Janet Jackson’s concert and it was easy to Uber there from the hotel and close to the freeways for access to other activities and the airport. Overall, I’d stay there again. We didn’t have a chance to eat at their Michelin rated restaurant but my friends and I have reservations for dinner this weekend.

Минусы: I did take issue with the phone not working and the cost of parking details not being included in the reservation confirmation or perhaps having the parking fees included in the price, or even discounted. I only learned about the cost when I checked in. $60 per night for parking is pretty steep and since there aren’t many other options due to the location in a busy, tourist and downtown area of the city it felt like more of a supply and demand type of pricing with no considerations for being a guest of the hotel. The amenities layout and menu were uncommonly placed in a far corner of the room in a dark holder in a black cover, so it was easily overlooked. When I couldn’t find the menu I assumed there weren’t in-room food options. So, it’s about 11p, I’m hungry and get dressed in search of a place to eat within walking distance and relatively safe. On my way out I stop at the front desk to ask about room service and tell them about the phone and am informed of the secret location of the menu, but placed my order with the desk staff because the phone didn’t work so I couldn’t call them directly. Yes, I have a cell phone and was able to communicate with the front desk. But, each time I wanted room service and/or to have my car delivered from the valet was inconvenient and annoying.

Плюсы: Great location and property. Booked for one night and upgraded to a corner view, which was incredible. Overall, an excellent experience.

Минусы: Food was mediocre and pricy.

Плюсы: City views provided by the floor to ceiling windows in our corner bedroom were an unexpected perk. Since we could block light with the automated room-darkening drapery, we were able to enjoy a restful sleep in very comfortable beds. As for the location, the hotel is probably most convenient for business travelers and shoppers rather than tourists.

Минусы: City views provided by the floor to ceiling windows in our bathroom were NOT expected nor appreciated! Even though the bathroom had light-filtering shades that could be lowered manually , they did NOT provide us a sense of privacy. When we indicated our displeasure at the front desk in the lobby, the staffers' response was laughter!

Плюсы: The location .

Минусы: The staff and valet/valet price .

Плюсы: Classy upscale hotel with all the best amenities including robes, slippers, amazing soaps etc. Within walking distance to the ballpark and Mascone Center. Checkout is at noon or complimentary late checkout is 1pm. Gym 24 hrs and the staff is top notch.

Минусы: I really dislike the added cost for parking and wish it was included in the price of the hotel, but I understand it is S.F. so I doubt anything will change.

Плюсы: This is a well-run hotel with a competent staff. A convenient location for walking to a Giants game, Union Square, theaters, restaurants, etc.

Минусы: I enjoyed the lap pool, but wish it were a little bigger and open to the outside deck.

Плюсы: The food at the bar was good and close to stores near by.

Минусы: The A.C was not cold when we called front office they sent up engineer who cleaned the filter but didn't fix the problem. We woke up the next day in sweat. We had to open the front door to let the cool air from the hall way come in. Bad stay experienced

Плюсы: Excellent hotel. Love it

Минусы: No

Плюсы: Facilities and the staff

Минусы: Location is not so central but I just called Uber everywhere so all good anyway

Плюсы: Location and view

Минусы: N/A

Плюсы: Location was perfect for overall San Fran experience

Минусы: Parking was way too expensive almost comical

Плюсы: Очень стильный и красивый отель. Комната была маленькая, но стильная, с хорошим ремонтом. Хорошая уборка номера. Душ стильный и чистый. Было все для комфортного пребывания. Удобная кровать и хорошее одеяло!) Расположение гостиницы хорошее

Минусы: номер в реальности меньше чем на фото, но это нормально для Сан-Франциско.

Плюсы: Постарались сделать все с душой. В номере душ по шлангом!!! фен и утюг есть. Кровать удобная. Чисто, аккуратно, имеется сейф. Прикольное старое здание. Рядом много ресторанчиков, кафе. По вечерам живая музыка. Душевно, в общем.

Минусы: Мало места, но это связано с архитектурными особенностями старых домов. Есть неприятный запах (тоже особенности старого района, я думаю). До достопримечательностей пешком не так уж близко (зато до метро удобно) Цена, конечно, огромная, но это особенность города :(

Плюсы: Wonderful stay in a very clean and comfortable room. Coffee and cookies in the afternoon were delicious. ☺️

Плюсы: Bed was amazingly comfortable!!!! Breakfast was simple but delicious. Service was friendly. Clean hotel. Very central.

Минусы: Слишком мягкий матрас

Плюсы: Приятный отель, прикольный дизайн, удобное месторасположение

Минусы: При въезде сообщили, что интернет и кофе в лобби 25$, но забыли уточнить, что видимо с каждого. В итоге за две ночи сверху сняли 100$ Вообще показалось, что отель немного переоценен

Плюсы: Отель удачно расположен в пешей доступности к основным достопримечательностям и центру города. Очень стильный и новый. Нам дали номер на втором этаже, рядом с баром в соседнем здании, было шумно, но мы все равно уснули, так как сильно устали.

Минусы: Нет завтрака и не совсем понятен дополнительный сбор в размере 29$. За бутылку воды дороговато.

Плюсы: + Cheesy decoré + Welcome refreshments + Cleanliness + Friendly and super helpful staff + Amenities + Value for money

Минусы: - View (neighbors living room window) - AC available but still hot - Valet parking too expensive - Location (50/50. Central but surrounded by homeless people)

Плюсы: Yes breakfast is offered was a good experience

Минусы: Nothing was negative enjoyed my stay thoroughly

Плюсы: The staff was super nice: Gabriel, Nathan, Ed were fantastic and very helpful. I loved the design of the hotel and the afternoon pineapple-shaped cookies. The location is super handy for all kinds of tourist attractions and nice restaurants and bars. Definately recommend it!

Минусы: Size room..a bit too small for the suitcases! :)

Плюсы: Our room was on the first floor which was the little hallway up the stairs. I would never stay here again if I had to be on this floor. The room was extremely noisy. We had a bar right outside our window with people coming and going all night and then on the other side of us we had the noisy hotel lobby. The room was clean and nice. The decor was adorable. Staff was friendly. But simply because of the room that we were given we will most likely never return. FYI we are in our 30s - by no means are we old or hard to please but super disappointing stay.

Минусы: See above - noisy. Tiny room for the price. Could barely find space to even open our suitcases.

Плюсы: Didn't have breakfast

Минусы: Airconditioning wasn't functioning properly but the staff quickly brought up a fan.