Отели — Сан-Франциско

Плюсы: The staff, cleanliness, location.

Минусы: Mattres was not the most comfortable.

Плюсы: No wifi unless you pay more not even hbo on tv

Плюсы: Accommodating staff, comfortable bed and great location. A short walk to the ferry terminal and Montgomery BART station.

Минусы: Windows are thin - the clang of the trolley bell was clearly audible despite the fact the our window faced Montgomery, not California Street (where the trolley runs).

Плюсы: Very nice hotel, probably standard for this class, the Omni was well situated for easy access to Chinatown, the financial district and not too far from shopping and the waterfront. Staff were often helpful and politely friendly. I appreciated the advice from the doorman and concierge.

Минусы: I don't much care for being charged for in room wif and a better front desk experience would improve my rating.

Плюсы: staff was very accommodating and helpful. It was a wonderful experience.

Минусы: nothing.

Минусы: Charged me for parking but I did not have a car. Also charged me for internet after they said it would be complimentary

Плюсы: Hotel was clean and staff was super friendly. They all were super helpful and went above and beyond to make our stay comfortable. The rooms were very quiet and the restaurant in the hotel was very delicious!

Плюсы: All staff were helpful & friendly.

Минусы: For leisure travel not the best location

Плюсы: Excellent service by everyone in the hotel without being overbearing! Great centrally located! Definitely recommend!

Плюсы: We were in town for the marathon and it was a fantastic base for our adventures. They allowed us to check in early when we arrived in town. They let us check out late so we could shower after the race! The staff were kind, friendly, and very accommodating. It was within walking distance of everything we needed and easy access to public transit. Don't forget to sign up for the loyalty program!

Плюсы: Location and relaxing after event evening just downstairs from room.

Минусы: Resteraunt not open late enough.

Плюсы: Location and Gym

Плюсы: Everyone was amazing! Jonathan the bartender, patrick the bellman, everyone! They made my boyfriends birthday very special. This is the best hotel in SF. Thank you to the entire staff.

Минусы: Nothing because everything was awesome!

Плюсы: The rooms were lovely and dinner was fabulous.

Минусы: Breakfast was mediocre and the staff (mainly the concierge) was nit very helpful. Also parking is $75. That’s crazy.

Плюсы: The staff was exceptional. ALL of them.

Минусы: Not much. The spa was priced really high so we ended up making other accommodations.

Минусы: They need to add a salon that has someone there to do hair blow outs for customers staying at the Ritz.

Плюсы: Customer service was outstanding.

Минусы: In a large double room, the sitting area had one very uncomfortable cheap chair. Fortunately, my wife did not mind sitting on the floor

Плюсы: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!

Минусы: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Плюсы: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.

Минусы: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous

Плюсы: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.

Плюсы: Service was excellent. Room service perfect. Bar outstanding. Concierge service spot on.

Минусы: Nothing

Плюсы: The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.

Плюсы: From check in to check out everything was smooth and fast. Always love a Starwood property. Also, the hotel wasn’t full so an upgrade was in order. Nice quiet room.

Плюсы: This hotel was fantastic! The rooms had plenty of space, the staff was attentive, we will definitely return!

Плюсы: The view was great. The service and the facility were also wonderful. totally worth the money.

Минусы: Location. It is located up on the very steep hill which you may not notice when you use Google maps. For travelers who solely rely on public transportation should be prepared to climb the hill or plan ahead for ground transportation.

Плюсы: The room was huge for SF hotel standards. Beautiful view toward the Bay. Very comfortable bed. Very quiet - never heard a neighbor even though our room was right next to the elevator. The spa was also very nice. I most recently stayed at the Fairmont, which is also very nice, but I actually preferred the Huntington and it was quite a bit less money.

Минусы: Wasn't nuts about the restaurant - The Big Four. Very dark. Not a very friendly vibe. (In fairness, we just stopped at the. Ar as we were getting ready to leave). My wife and I ordered Sunday morning mimosas. $32. Just a bit of a downer given that the rest of the experience was so positive

Плюсы: The staff is nothing if not attentive. Very professional, courteous, helpful. The room was very nicely appointed. We were upgraded to a very large room which was more like a suite, making our week stay very enjoyable. The bed was extremely comfortable! I would definitely stay here again.

Минусы: We both felt that the $15/day charge for internet was excessive and off-putting. Unfortunately, the service we were getting with verizon was almost unusable, but we weren't willing to pay that kind of fee for wifi, which is free just about everywhere.

Плюсы: VERY friendly and attentive Bellmen. Delightful Staff

Плюсы: The room was surprisingly spacious and much bigger than what was advertised. The view onto Huntington park was spectacular.

Минусы: Daily fee for wifi in the room.

Плюсы: Fabulous hotel, fabulous location, great staff

Плюсы: Fantastic as Always

Плюсы: Really enjoy the Huntington. Professional staff and also provided a courtesy upgrade.

Плюсы: The staff is friendly and willing to do anything to make your stay perfect. Room service is fast. Parking valets are always available. The bar/restaurant is a wonderful place to unwind at the end of the day or drop in for a night cap. I love this place.

Плюсы: The staff were phenominal! No better way to end the day than to sit down in the lounge and listen to the piano. All around beautiful hotel.

Плюсы: the hotel has a relaxed style with the trappings of luxury. Most of the staff were extremely friendly and helpful and made us want to return

Минусы: Some of the check in staff were rather aloof and unhelpful

Плюсы: Quality of service provided, location of the hotel & value for money

Минусы: None

Плюсы: Loved the charm of the Hotel. Wonderful huge bouquet of Lilly's in the lobby. The staff was knowledgeable and friendly, especially the doorman!! Very informative!! Our room was clean, large and so comfortable. Yes, the windows do open and it is so nice! The location was perfect!

Минусы:

Плюсы: Nice, helpful staff, old world charm, beautiful view from our room in the 6th floor.

Минусы: Nob Hill is not as central as other hotels.

Плюсы: The staff were exceptional, attention to details superb. The rooms were beautifully appointed. The location of the hotel to the theater district and Union Square is very convenient. I will definitely stay there again.

Минусы:

Плюсы: Great service. Excellent facilities. Great room

Плюсы: Loved the location to union square and rooms were clean and comfortable

Плюсы: Really cool amenities,close to everything you need.Room service was nice and really cool views.

Минусы: I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better

Плюсы: Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.

Минусы: Coffee/wifi in room would be nice, but that's unfortunately the nature of the beast (Hol Inn Express does that, not most upscale). I went with two hyperactive twin boys, and though not an ideal hotel for kids in most ways, the staff was very patient and accommodating with them. I'd say I wish it were a better value, but really next to what else what available in the area it was a better bang for the buck than most.

Плюсы: Loved the central location and the historical ambiance of the hotel.

Плюсы: The hotel is stunning and the staff is so nice. I loved the history and the elegance of the place.

Минусы: I liked everything.

Плюсы: Location Bathrobes, slippers, and WATER included wow! Portable led lighted mirror. So convenient. Staff was really attentive to our needs and accommodating Very clean Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that. Spacious 2 ice vending machines on every floor

Минусы: Nothing.

Плюсы: This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door. The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.

Плюсы: Decor, comfort and staff interactions.

Минусы: I did not sleep all night due to an event at the hotel where people were slamming doors and talking in the halls all night.

Плюсы: We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!

Минусы: Nothing

Плюсы: I liked the overall appearance - the old world charm with today's amenities - great pool! the servic

Минусы: nothing

Плюсы: For being snack dab in the middle of downtown and over 100 years old, the room was very spacious, and the bed was comfortable

Минусы: I ordered room service for dinner and had the breakfast buffet in Garden Court - both were decent but definitely below my expectations of what a luxury hotel can deliver in terms of quality & creativity on the menu.

Плюсы: Luxurious, great staff and great location.

Минусы: I tend to like more modern hotels but this place was very classy.

Плюсы: Fantastic SF landmark...we never left the Hotel.

Плюсы: We came from the Embarcadero BART/Muni Station on Market Street which was a very comfortable walk. Arrived about an hour before check-in time and received a room right away. Front desk was backed with a line for awhile. Had a high floor on first stay and liked it much better than the lower floor this time. Room and features are good. Large screen TV nice! Restaurant on the third floor is very good. Arthur is a great waiter; ask him where is from.

Минусы: BATH ROOM DOOR IS A JOKE!. It is very heavy and slides open like an old barn door. It is impossible to use the facilities in the middle of the night without making noise that awakens spouse. Bed was firm but comfortable. Would prefer a top sheet instead of just the covered comforter. Towels were nothing to shout about.

Плюсы: Very friendly staff, fast check-in, excellent, safe and central location, beautiful design, stylish spacious rooms, beautiful views. Close to bart, cable car, malls and landmarks. And free illy coffee to top it off.

Плюсы: LOCATION, very nice room, near from the port 1, access to the buses stop, near form China Town

Плюсы: The beds were extremely comfortable and the location was nice.

Минусы: On November 20th, my girlfriend and I decided to take a weekend trip to San Francisco and stayed at Le Meridien. Upon arrival, the parking situation threw us for a loop as we drove into their structure that apparently is no longer in service. Frustrating, but we eventually figured it out. The hotel itself was nice and the first night sleep was great! Nice views of the all buildings, super comfy bed and overall very spacious. The second night however...very different story. We came back to our room(2103) around midnight from a great night out. We could hear the people next to us in the Sydney Cove Suite(2104) who had a few guests over. They were a little noisy but it didn't bother us at the time. Around 230AM, I was woken up to "extra curricular activities"....(Wink wink cough cough). Okay...just a couple enjoying their night together like any other couple would...we all do it, no big deal. But this wasn't normal (we very quickly realized there were more than 2 people still in that room...) and it happened again and again and again...and again.Precisely that many times until 530AM!! Not only were they blasting their music still, but the walls were so thin, we could hear EVERYTHING. Very disturbing and very disgusting. After the first hour and a half trying to block out the sounds (which was impossible) we called the front desk who initially was less than helpful. The first call we asked to have someone come up to ask them to please be quiet. No one ever came. We called back again about 20 minutes later and asked if anyone was coming. The man at the front desk said they had sent security who heard nothing from any room, which we did not believe. Our neighbors hadn't stopped since the first call downstairs and was still happening WHILE we were on the phone during the 2nd call! At that point we were very direct about what was going on/what we were hearing in that room and they immediately called the guests. Finally around 530--sweet silence. We notified the woman at the front desk when checking out who was very apologetic about the situation. It really is a shame that we had such a disturbing second night. The hotel really is nice and very comfortable hence the 3 "stars", but the walls make it seem like you are in the same room with your neighbors. I'm not sure that we would come back after the night we had.

Плюсы: Location

Минусы: The bed and pillows. Not comfortable at all. Parking was too expensive. Although they did offer a garage to park for $30/day which I should have done.

Плюсы: Staff were very friendly and helpful. Room was immaculate and well-appointed. Beds were comfortable. Location was awesome with plenty of restaurants, coffee shops, parking garages within close walking distance, and walking distance to Bay Area.

Минусы: No coffee and payment required for WiFi access in the room.

Минусы: It was disappointing not to be provided free internet.

Плюсы: Upgraded to a suite for free. All staff very friendly and helpful

Плюсы: Great location and good price for a surprise view of the Golden Gate Bridge.

Минусы: Parking was very expensive. $70 per night.

Плюсы: The rooms were much roomier than most SF hotels we've stayed at. We purposely picked FiDi instead of Union Square because we wanted the extra space. We got the executive suites with king beds because they were not much more expensive than the regular rooms. The rooms was spacious by SF standards, nicely decorated, modern, and the king sized beds were superbly comfortable. Didn't use any of the other facilities or amenities offered like the gym etc as we were just staying overnight.

Минусы: The food options were not much to be desired. We ordered room service for late lunch and it was just ok. I guess we could've gone anywhere to eat but we're feeling tired. Went across the street to pick up dinner which was also alright. Parking was pricey so we parked our car at stockton Sutter garage after dropping the bags off, and Uber's back to the hotel. Stockton Sutter is a bit far but a whole lot cheaper.

Плюсы: All of the hotel itself.

Минусы: The parking situation. Very very expensive $$$

Плюсы: Location Downtown

Минусы: Hotel parking Incredible expensive

Плюсы: Great bed and pillows. Clean room and bathroom. Fluffy towels. Plenty of room in the actual room itself. Front desk and doormen we very helpful.

Минусы: The staff were helpful and moved us from 403 to 606 due to noise. However the noise remained... although a little less than 403. The main source of the noise is the hotel lift wells that drone loudly all night long. This couple with the general street noise - cable cars etc makes it almost impossible to get a good night sleep

Плюсы: Great location within easy walking distance to all attractions, shopping and restaurants.

Плюсы: For a downtown located hotel, the room was surprisingly large. It was clean and well furnished. The noise from street was tolerable. I appreciated the free wifi which worked ok most of the time. Staff was friendly and location is close to everything in SFO.

Минусы: The price seems to be steep but I guess that's typical of SFO. People affected by street noise may not like it.

Плюсы: We liked the cleanliness in the hotel and our room. It was central to many locations. Staff was very accommodating and friendly. The bed and pillows were so comfortable.

Минусы: The drainage in the tub was very slow, but that was the only minus.

Плюсы: Great hotel, amazing and friendly staff. Clean, carefully appointed, and comfortable, nice rooms! Would stay again!

Плюсы: Location, pineapple scent

Минусы: A ton of little creaky, old, uncomfortable things about this hotel add up to a tough place to sleep. This includes hard pillows, creaky pipes, random irregular sounds from the walls, a heat-happy thermostat, and so on

Плюсы: Great yellow accents. Great staff. Great breakfast food.

Минусы: Wish there were more food options and eating time.

Плюсы: The yellow "pineapple" touches all around the hotel were adorable!! we stayed in the queen starlet room which was small but you'd hardly notice - it was laid out very well. Bathroom is very modern! Room was very clean and bed was comfortable. I would definitely stay here again.

Минусы: Our airconditioner didn't work the first night. The front desk offered to move us to a new room but we declined, hoping the window would provide some cool air. The next day our AC was fixed while we were out and we didn't have further problems. Also wish the the bed had a top sheet in addition to the fitted sheet - Sometimes the duvet was too warm.

Плюсы: Everything was very nice and the staff was very friendly. I also liked check out time was 12PM without having to ask for a late check out.

Плюсы: Service was great. They were very helpful.

Плюсы: This boutique hotel has so much charm. It was perfectly located for our many day exploration of SF. I also found it to be located in a hip area, being around the corner from the, reservations only, craft cocktail lounge Bourbon & Branch, and the best Thai restaurant (according to expats) in the city, Million Thai. I shopped many (endlessly beige and corporate) luxury hotels in the area, but was won over by this luxury hotel with personality. The room was very clean and quiet. We found the duvet and bed to be very comfortable. The bathroom was very modern with a wonderfully relaxing shower. The reported remodeling was complete when I visited and I found that the photos were an accurate portrayal of the rooms. I would not hesitate to book this hotel again, and would enthusiastically endorse it to friends and family.

Минусы: Room with shaft view

Плюсы: room overall was very small, but looked very nice and clean. not much of a view in downtown San Francisco... we were staring right into someone else's hotel room in the adjacent building. solid room, great customer service.

Минусы: area underneath toilet lid seat was filthy

Плюсы: В целом приятный стильный отель со своей историей. В номере и в лобби различные цитаты о том как хороша Калифорния. Много других приятных мелочей. Расположение: удобное для туристов, но вечерами бывает шумно на улицах. Когда входите в отель, вас встречает густой (вегетарианский?) запах из ресторана и к нему надо привыкнуть. В номере запаха нет.

Минусы: Они не в ладах с техникой. У нас не работали фен и сейф с электронным замком, персонал этим не заинтересовался. Я вполне уверен, что и через пару лет фен и сейф не будут работать. А вот утюг исправно служит уже 30 лет.

Плюсы: Its location was perfect to know downtown San Francisco.

Плюсы: The hotel was close to centre of town and accessible to most attractions by foot or cable car.

Минусы: No coffee facilities in rooms and the room itself could have been a bit larger.

Плюсы: This hotel is very charming in an old fashioned manner. Dark wood furniture, parquet floors, tiled bathroom, and shuttered windows. I stayed on the third floor facing the street in a deluxe queen room. I found there to be plenty of room to move around. The queen bed was very comfortable. Everything was cleaned spotlessly every day. Its proximity to Union Square made it an excellent base of operations, and I felt safe walking too and from it. The hotel's restaurant, Millenium, is a truly excellent vegetarian/vegan restaurant with a great bar. The food is phenomenal and the staff knowledgable and friendly. Continental breakfast included. Tequila shot on check-in and wine and cheese from 5-6pm! Reasonable WiFi. I will definitely stay again.

Минусы: Since I had a room facing the street, I did get some street noise in the early morning. It didn't bother me but if you are a light sleeper ask for a room in the back of the hotel--there's not much of a view anyway. WiFi signal strength was a little low in the room--good enough for email/web, not enough for VOIP/videochat. The continental breakfast had a limited selection (although that didn't bother me).

Плюсы: After long days of walking and shopping, your great hot showers were the best part, followed by a little wine and cheese. Was great! The location is perfect!

Минусы: There was some funky smell coming up from the lower level... It wasn't overwhelming - just noticeable. It certainly won't stop me from coming back.

Плюсы: The staff was willing to over and above to make their customers happy.

Плюсы: Good location.

Минусы: Loud noises when trying to sleep and clogged bathtub.

Плюсы: The 4-6pm vine tasting. The name of the hotel! Convenient and central.

Минусы:

Плюсы: Character, free coffee, free wine tasting, location, safe in room, free wireless

Минусы: The bed is no good, too soft. breakfast not available one morning. A bit noisy leaving the windows open.

Плюсы: staff extremely helpful, room very clean

Минусы: almost impossible to regulate water temperature in shower

Плюсы: Good location, very comfortable room -- especially the bed -- nice amenities. A very pleasant stay.

Минусы: Street noise was about what you would expect in a downtown small hotel.

Плюсы: Location is great, large facility for meetings

Минусы: Lack of aesthetics, just tired and drab. Parking is just ok

Плюсы: Breakfast

Минусы: The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking

Плюсы: The hotel was beautiful and it was clean

Плюсы: The location couldn't be more convenient, just steps away from the Embarcadero BART station, and very close to everything off of Market and the Embarcadero. The hotel itself is large and strangely appointed in some ways in the lobby (huge sculptures, dated music, pods of work or social spaces set out in the midst of an overwhelming visual scale reminiscent of Soviet architecture). That said, the staff was so welcoming and pleasant, and the rooms are clean, new, and quite comfortable. I did not try room service, but everything I experienced was worth the very affordable rate. I'll be back.

Плюсы: The staff were all very nice and helpful. I will be back.

Минусы: The additional 29.00 added for destination per Room this will deter me from staying in the City of San Francisco and stay in another city and just come to the city in the day time, don’t add me no charges extra!

Плюсы: Location excellent, room spacious, staff friendly. An excellent stay!

Минусы: Price a bit high, bathroom could use renovation (but was perfectly functional). A light in the closet would be very helpful.

Плюсы: The lobby area inside us very beautiful, yet it's not that unique anymore compare to some of the newer hotels. Location is very good, right access from ferry building and many good restaurants.

Минусы: Room needs renovation. Restroom is small, couldn't find light switch when we get in the room. Booked king bed room and was given a double bed room, staff told us nothing they could do. They did give us some credit but only end up buying some water, because there is none in the room.

Плюсы: Very comfortable bed, great location, friendly staff.

Плюсы: Location.

Минусы: Unresponsive staff. Examples: (1) concierge and room service rang out after trying repeatedly reach them for 10 and 15 minutes; (2) waitstaff in bar/dining area was slow and inattentive; (3) we needed 2 extra blankets and they initially resisted until we convinced them we were using all the blankets in the room and were still cold; (4) the food and beverages were overpriced and barely mediocre.

Плюсы: The hotel atrium remains spectacular. Great location in financial district, overlooking the bay, a walking distance from Fisherman's Wharf, but be aware that many restaurants and coffee shops in the immediate vicinity of the hotel are closed on Sunday.

Минусы: Bathrooms are small and outdated. Overnight parking is $34.00.

Плюсы: Enjoyed the clean rooms, enjoyed the club room amenities.

Минусы: Parking was expensive and inconvenient

Плюсы: The staff was very friendly. From the maids to the doorman to the concierge everyone was concerned with trying to help us have the best time possible while we stayed there. Loved using the free loaner bikes to get around the wharf.

Плюсы: Quirky rooms decor & staff

Минусы: Lack of facilities no hotel bar or estaurants although there are independent providers attached to hotel. No pool.

Плюсы: The room has a very hip vibe that is a hit with my kids ages 12-17. They love it! The hotel is just a block away from the cable car when we came back from a night at the downtown area. No hassle when we went around SF downtown and back. It is also within the activities from the pier. It is far enough from the main noise but near enough for a few minutes walk. Very accessible to all the great restaurants and activities around the area.

Минусы: None

Плюсы: Nice room. Nice spot.

Минусы: Valet was very expensive, They did not warn about the price up front. They were insistent we took a mini bar key even tho we didn't want one. no nightlife around the location.

Плюсы: Clean, had an indoor pool. Staff was friendly enough.

Минусы: Everything was overpriced, maybe I’m not a 4.5 star hotel guy. Parking was $70/night incl tax (after 1st night I parked outside), water in room was $8. I needed some antacid at night, 2 tabs of pepto=$2. I guess I was expecting more, or it’s really for people who will use the bar and drink more. Water pressure in shower was too low.

Плюсы: Your average IC, nothing exceptional.

Минусы: Someone kept requesting housekeeping to my room at odd hours of the night and I was charged parking when I didn't drive or have guests. I requested a late check out yet housekeeping kept checking to see if I had left every 2 hours.

Плюсы: Loved it. Get the club room if you can.

Плюсы: Clean rooms and easy check-in and check-out. Professional and looks modern. Also, they have big bathrooms and nice towels and comfortable beds.

Минусы: Every time I’m here, hotel is always busy, so rooms usually aren’t available until 3:00. They do have an ambassador program for extra perks, but it’s only good for intercontinental hotels and not the chain of hotels it’s associated with. Water pressure in shower is low, but it’s a roomy shower.

Плюсы: We moved here from staying a night at The Scarlet Huntington which was so noisy with road construction we couldn’t think. Everything was excellent and the staff was friendly and attentive.

Минусы: We liked everything.

Плюсы: I hosted a bachelorette party at the Intercontinental and it was great!! The staff was very accommodating and helped us with making sure all the girls were taken care of. The rooms were beautiful and spacious, and the hotel was extremely spacious.

Минусы: There was a "bouncer" type employee at night who gave me and the girls staying at the hotel a hard time. He required every girl to have a key in their hand to get in, even though we just had one person per room have a key because we didn't think it was necessary. He was extremely rude and borderline harassing.

Плюсы: We stayed a night since it was near our morning meeting. The layout and lobby is great, and the staff is very welcoming. Unfortunately let down by mediocre room experience (deluxe king) and we could not have a good rest.

Минусы: The thermostat in our room was broken and it was way too hot. We tried re-setting it several times but it kept blowing hot air even though it was 75F. It was very difficult to sleep and sweated through the night. The shower pressure was very low. Having both shower head choices was nice, but it was difficult to feel clean because the water pressure was very low and so it took much longer to soap off. For a business hotel, you had to pay for internet. We used a hotspot instead. It felt a bit confused whether it was a luxury hotel or a business hotel, and for the price point I would stay somewhere else that has better value for money. Not having a good night sleep really affected my work day

Минусы: The room stunk! For $600 get some air freshener.

Плюсы: Great hotel and staff. They treated us perfectly. I would absolutely stay here again. No complaints as all.

Минусы: The location for us was a bit too close to some seedy areas of town. No problem, but you need to be careful which way you walk.

Плюсы: Appreciated the staff the location and the lounge/restaurant. The room was great with a nice view each morning

Минусы: ....

Минусы: Restaurant and food options are really limited for such a nice hotel

Плюсы: Given a corner room even though I booked via Kayak Provided with slippers Room was spacious and TV was large - guess is 55" Gym was well equipped but didn't have time to use it Easter bunny was on duty and there was a tableful of candy for the young and not so young - I didn't have any but still appreciated the effort

Минусы: Bathroom short on racks to hang towels Shower head water flow too wimpy Bathroom scale low on battery

Плюсы: It was awesome! I stayed here for two nights after my lodging for a conference was over. I stayed to explore the city and I loved staying at this hostel. The staff was very friendly. The kitchen had a stove, fridge, and microwave.

Плюсы: Complimentary breakfast, though simple Friendly staff Nice lounge areas Appropriate safety measures

Минусы: My room frequently became very stuffy/warm but opening the window meant possible lack of sleep due to city noise. Wifi was frequently painfully slow

Плюсы: Lot's of young people speaking many languages, friendly staff.

Минусы: Limited toilet and shower facilities.

Плюсы: - Great staff, very friendly & helpful!! - Perfect setting for a weekend getaway in SF. - Our Room: We had the Jr Suite. It was a good size, very trendy. It was great for our bachelorette party. The room came with a JamBox, which was very much appreciated since I forgot to pack mine! - Location was good for our use. The hotel is 1 block from the BART so it's easy to get around from there.

Минусы: - Couch bed wasn't terribly comfortable, but when has there ever been a comfortable couch bed... I was fine trading that for the larger room. I was told that the king bed was great!

Плюсы: Very nice gym w/ 2 treadmills, 2 elliptical machines with lcd screens, and one cycle. Good selection of free weight dumbbells. Great machine weight with a variety of exercises. Towels, fruit and even sparkling water. A good touch was the disposable headphones. Also has a nice game room; ping pong, big wooden jenga blocks, shuffle board, pool table. Location is great, very trendy art and generally polite staff.

Минусы: I asked for a quite room on the inside. I was assigned a very loud room which did not have dual pane windows and was woken at about 5am to what sounded like loud trash trucks. My sheets were not changed from a previous guests' stay. I found long strands of hairs under the covers as well as short pubic hair through out the bed sheets. Since it was already 4 am, I was too tired to deal with it, so I slept on top of the covers with a thin blanket from the closet. I was pretty disgusted. I was in a rush the next morning to get to Moscone Center, but did inform the front desk. They sent housekeeping to change the sheets and left me a note w/ water and a chocolate bar. I also realized that I was missing a bathroom vanity rug on my first night. The hotel room is very small with hardwood floors through out and an old rug around the bed. On the last day of my 2 night stay I had a pretty bad incident in the bathroom with a shattered glass pendant light shade. The bathroom ceiling drops down and I could touch the ceiling by simply raising my arms (I'm 6ft tall). The designer decide to hang a ceiling pendant light despite the low ceiling with a glass shade. While drying myself after a shower, when I raised my arms, my hands hit the glass shade leaving me showered with shattered glass! This is quite dangerous and I'm lucky I didn't get cut badly, only a nick on my right knuckle. I don't think management handled the situation very well. I generally just found issues with the cleanliness of the hotel; dust around the night stands and the closest, unchanged sheets, noisy rooms. I would not recommend this hotel unless they get their act together.

Плюсы: Staff was very accommodating Decor was cool. Great location

Минусы: I'd rather see a coffe maker in the room than the espresso machine

Плюсы: Large room, nice bathroom, overly public space (including a "playroom" which wasn't for kids but they were free to use), and a great bar that was buzzing but always had seats! Staff were very friendly and engaging. Didn't use onsite restaurant - breakfast looked a little limited for kids but various diners and cafes nearby. Great spot near muni and cable cars and Westfield shopping centre. Good for union square without being union square

Минусы: Restaurant menu looked fab for adults but not for kids for breakfast. Otherwise nothing negative

Плюсы: Location - pretty central to everything, and if not we could always take an uber. Modern interior Game room was fun and utilized Staff was very friendly and helpful

Минусы: N/A

Плюсы: Website

Минусы: Reservation 11 months ago and fully paid for room. They cancelled two days before saying they were overbooked But still had rooms for sale at much higher price Don't trust this hotel. Second time they cancelled but won't happen again

Плюсы: The staff were very accommodating .

Минусы: They only had 2 treadmills

Плюсы: Good sleephouse. Guitarstage and bicycle museum both highly stimulating. Strong.

Минусы: Large demons. Very good windows but demons still come through backwards.

Плюсы: I usually prefer to stay at the Nikko for it’s excellent health club, particularly the pool- hard to find in San Francisco. The rooms are very comfortable and the staff are excellent too. I also like the Japanese food.

Минусы: The neighborhood is not my favorite but it’s very convenient

Плюсы: The location of the hotel is good for getting around

Минусы: The walls are thin enough that we could hear our neighbours having sex, and hear exactly what they said to each other... The food was abismal, it was so bad that after one bite of our room service we got rid of it. We expected to be asked about the food, but unfortunately the staff didn’t seem to notice two full meals being essentially untouched.

Плюсы: very friendly, helpful staff. Great Union Square location

Минусы: Valet parking and hotel entrance around the back of the building. Both the party we were meeting and us pulled up front to what looked like the front of the hotel, was nothing to indicate where to go. Some signage would be helpful. Great workout area but having to pay an additional $25 to use felt excessive.

Плюсы: Beautiful location

Минусы: Expensive valet parking...cheaper across the street but this wasn’t explained until check out and had to drive several blocks to get into the hotel valley due to one way streets spat that point we wouldn’t have wanted go through that again to get to the other garage.

Плюсы: Love the beds, sheets, pillows. Great amenities. Good shower, soft water.

Минусы: They charge for use of the gym and if you arrive before 3pm they will charge you $30 for early check in.

Плюсы: location

Минусы: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.

Плюсы: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby

Минусы: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.

Плюсы: Staff themselves professional and very helpful. Great location.

Минусы: Huge line check in. Few staff, so took forever. Extra fee for fitness center. Housekeeping never came first day.

Плюсы: Very clean and walking distance to a lot.

Плюсы: Location is perfect, with easy access to public transport, taxi/Uber/Lyft. Cleanliness. The best gym I've ever seen in a hotel. New and functional equipment.

Минусы: That might be a bit noisy as the fire department likes to turn on the sound, and people like to sound the horn in San Francisco, but they do it everywhere and anytime.

Плюсы: Location, friendly staff

Минусы: Thin walls, cold pool

Плюсы: I was very happy with the hotel, location in the city, the service & the staff.

Минусы: I couldn't stay longer.

Плюсы: Room was large & I only had a queen. Bed, pillows & sheets all very good. Hotel is dated but some would call that charming.

Минусы: My robe had stains on it.

Плюсы: Luxurious surroundings and a historic San Francisco location. Quiet rooms and very friendly staff. The Tonga Room on-site is great, the room service food was good, and the gym looked nice.

Минусы: The pillows were incredibly uncomfortable. I had to abandon them halfway through the night and just sleep without. I also noticed a lack of the sort of amenities one might expect in a luxury hotel of this caliber—no bathrobes, WiFi was an extra charge, etc. Hard not to feel a little nickel-and-dimed which didn’t seem in keeping with the luxury atmosphere.

Плюсы: Grand, historic, luxurious

Минусы: I could hear everything from my room. Housekeeping, doors slamming, neighbors... I also think free wifi at hotels should be standard at this point - as it is at most hotels.

Плюсы: Hotel employees treat you like royalty. Beautiful details all over the hotel. Classic history all over! Every president over the past 120 years has stayed at the hotel! First Fairmont Hotel in the world, sets the standard for all Fairmont hotels!

Минусы: VERY expensive parking. The hotel contracts with a parking service and valet is the only option. Prepare to spend over $70 a night to park at the hotel, but this is the only option unless you want to walk miles and miles.

Плюсы: The view is amazing in the linens were very comfortable

Минусы: Valet parking is a bit steep in price

Плюсы: The staff, rooms, comfy not over the top stuffy

Минусы: Expensive

Плюсы: Location and setting

Минусы: Service was awful - restaurant had several issues.

Плюсы: Beautiful hotel, great service. Staff very helpful, especially Scott at front desk

Плюсы: Comfortable beds. Great location. Nice staff. Beautiful decor.

Минусы: Poor soundproofing- we could hear everything next door. $65 parking and $14 wifi. "Courtyard view" misrepresents the huge noisy cooling type towers. Breakfast was 1 1/2 hour late. Dinner in the restaurant was loud and only mediocre.

Плюсы: I originally was trying to book this hotel via the QANTAS website however they had problems, so I rang the hotel direct and they were most helpful. Not only did they book me in, but they beat the original price and converted it for me to $AUD for my small brain. I drove to SFO from LAX - on arrival bell hop service was excellent, didn't miss any bags or jackets that were in my car. Stayed in the main building - Fairmont Queen room Clean and tidy Free WiFi BathTub Excellent staff Late checkout Food selection and room service Tonga room is a must see Location very central to anywhere you'd like to be in SFO

Минусы: The main building although grand, is a little dated. The refurbished rooms are good, but the particular room I was in the door didn't fully open because the wall gets in the way, so for room service the trolley couldn't be wheeled in, food had to be carried in from the door, and there wasn't really any table to put the food on, only the writing desk or the fold out mini bar. I had to call for slippers

Плюсы: Very luxurious and clean. The staff was friendly and helpful, especially the management. When things went wrong, they were accommodating to benefit me for the inconveniences.

Минусы: Upon checking in, they didn't have our room available until the next day. Not sure how that even happens, but after talking to the manager, he miraculously was able to get our room. I had an allergic reaction to the laundry detergent they use on the bed sheets and my eyes swelled up. I was told that if you have allergies, you need to call in advance to make sure they wash the bedding with hyper-allergenic detergent (they normally use Dawn). For the inconveniences, they did comp me my room service.

Плюсы: Location

Минусы: Parking at $65 a nite is outrageous There were no blankets in the room so I asked for some they came an hour later. I had to call 3 times to get service. Wifi was $14 a day not free. Coffee in the room was poor. U would think they could provide quality coffee. Paper was delivered to some rooms but not ours

Плюсы: location

Минусы: the price related to the poor quality

Плюсы: Very helpful staff.

Минусы: Under renovations

Плюсы: The room size, hotel location, and hotel bar.

Минусы: Confusing layout, couldnt easily located the front desk for check in (temp location due to redecorating.) Also, booked a king, was given a queen with a "better/more expensive view" not cleared with us before. It was too late to change rooms when that was offered.

Плюсы: Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar

Минусы: Urban tax fee is a shady charge that was not explained at check in, The fee is for bike rental and internet, yet the Wi fi was listed as free and you would be insane to ride a bike down the hills. I had to argue to get it removed.

Плюсы: Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco.

Минусы: The room size was a little small for the money, and you could hear everything from the hallway and surrounding rooms.

Плюсы: Location

Минусы: Mandatory "urban bundle fee" of $20+ per night, even if you don't use or want the services. Housekeeping was bad -- there was a half full highball glass in the hallway outside our room for our entire stay. When we arrived on a December evening the room temperature was set to 54 degrees with cold air blasting in. Overall not a friendly or welcoming environment, unfortunately.

Минусы: Construction was very inconvenient will definitely not come back until it's completely remodeled.

Плюсы: GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.

Плюсы: Nice hotel in general

Минусы: The check in was one our delayed and the people in the front desk were not very servicial. Since it’s in the top part of the city, walking with kids or senior people is complicated. Breakfast options are not really option, it forces you to buy the full buffet.

Плюсы: The room was great and the bedding was fantastic. The staff was great, very helpful. Location was ideal.

Минусы: Since we were there during the renovation, there were no shops, etc. They had shampooed the carpet in the halls the day we arrived and there remained a wet rug smell throughout our stay.

Плюсы: Beautiful hotel! Friendly staff, clean rooms, super comfy beds, great shower/bathroom set up! Would stay here every time I came to SF!

Плюсы: I liked the lady at check in helping resolve an issue with billing.

Минусы: Somehow, the hotel reservations people decided I should pay for an extra night when I had cancelled that night the previous week. The lady at check in was very helpful and was able to resolve the issue, but I was disappointed I had the issue in the first place. It was not clear to me why this happened. The room was nice - but quite expensive in my opinion.

Минусы: Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off. We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such

Плюсы: Clean, decent amenities. Staff was friendly

Минусы: Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.

Плюсы: The room was clean and modern and quiet

Минусы: The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.

Плюсы: The hotel was clean and upgraded.

Минусы: The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.

Плюсы: The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes. It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker

Минусы: I booked a double room but was given a single.

Плюсы: Location

Минусы: Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable). The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent. Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????) So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square. Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.

Минусы: The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all

Плюсы: Location

Минусы: Old room, not very clean, no fridge or frigobar in the room, old carpet, smell old

Плюсы: I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.

Минусы: I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.

Плюсы: Clean luxurious room

Минусы: Lobby gets a bit busy as it has bar area open for all to use Room was not checked and had a few teething issues, but quickly resolved

Минусы: Parking very very very expensive