понравилось только расположение отеля. рядом много ресторанчиков для завтрака и кофеен. думаю, что отелю следует поменять мебель, она очень старая. гардероб неудобный, дверь открывается с чудовищным скрипом. мой первый номер был очень грязным, пыль повсюду, шторы жирные и пыльные. второй номер был чище но в два раза меньше первого. кроме того, предлагаю на сайте booking.com указывать информацию о том, что отель замораживает очень большую сумму на кредитке, в два раза большую, чем нужна для оплаты. у меня не оказалось такой суммы на счете в результате были проблемы с банком.
Location excellent! The mattress with its loud rubber squeaking was completely INSANE!!!? It was something from a comedy show or hidden camera. I have never imagined something so aweful. Worse yet, when we told the front desk, we were told a Manager would call us. Nope. We called amd emailed. No return call. There is no excuse to have such HORRIBLE customer service as to not even return a phone call.
Friendly staff. Comfortable beds. Clean. Helpful concierge. Central location near transport and theaters. Lovely Art Deco Architecture. Extensive vending machine. No Air Conditioning. No hotel movies. No room service.
The price you pay for a hotel in that location was great. It was clean and the staff was very friendly and helpful. The shampoo and lotion provided was good enough that I didn't need to use my own (it was Bath & Body Works brand). And the towels were nice and fluffy - not thin and scratchy. It was pretty worn around the edges. Facilities were old and walls were badly in need of a paint job. The room was small and the bed creaked. The WIFI was slow and unreliable. The walls were pretty thin and you could hear other guests and street noises clearly.
The place had character good location staff was good Rooms weren't cleaned enough, broken outlet in bathroom and rooms were kind of tight
It was 3 blocks to the Moscone Center. The employees were very friendly and helpful. Historic/ small rooms. Price was outrageous for the room - $349 a night (but we were there during the Pride Parade and Library Conference). We had to sleep with the windows open, weak AC - air temp not the problem, but street noise. Water pressure in shower came and gone. Both of us seating at the end of the bed flipped the mattress.. Surprise!
The location was great. Yeah - theres homeless people outside BUT theres homeless people all over SF. My second room was good. I was originally put into a room on the second floor (avoid at all costs) and the windows were open when I got there (sign 1) - got them closed. Then my hot water didnt work and maintenance had to work on it for 30 min (sign 2). Finally when I slept it got so incredibly hot in my room that I was sweating. Not even the fan was keeping it cool. I should have changed rooms that night but it was 10 pm and I just worked a 12 hour day. The next morning I explained to the front desk all of the above and they immediately put me in a nicer room.
I got early to the pickwick hotel I liked that they were able to get me a room by 1 pm
Cleanliness, location, price and everything Charging Extra 50 USD , for Incidental charges no doubt same wlll be refunded but they should have that much faith in customer
Great value! Great location for Moscone Convention Center. Cozy room (small), but very clean and quaint. Good for one person who's not planning to spend time in the room other than to sleep. T.V. was great with fast channel surfing, solid cable connection. Although old building, everything was very clean. Clean bathroom, great water pressure. I don't think there was room service - no menu or hotel binder in the room. Not a lot of space to put toiletries in the bathroom, but that wasn't a big deal. Wifi didn't work in the room - totally weak connection.
The AC seems not working, the vents blow hot air only. Opened all the windows to get some cool air but that was too loud as the room opens on to the busy road with lots of traffic. Wi-Fi is OK, but could not connect to VPN. It was a short stay checked in at midnight. I was travelling from East Coast, so that is 3 AM. Did not bother to complain to staff and checked out 8 AM local time.
The parking is a bit expensive- I realize it's San Fran but $46/night seems excessive
Unique room small but lots of windows that opened to Mission st and large wallirrir behind bed wall! !mission and 5 th st parking garage just across street , short walk to Moscone Center with Starbucks on way Close parking and walking distance to Moscone Center
Good location Frendly staff!! Very clean and nice!
Замечательное месторасположение - прямо у конечной станции кабельного трамвая, туристического центра, станции метро. Рядом много магазинов и жизнь вокруг бурлит. Номер маленький. Завтрак на подносе забирается в столовой на 5 этаже и самостоятельно переносится в свой номер. А в номере нет стола, только тумбочки на которых кушать не очень удобно.
Дешевый, геи на рецепшн услужливы. Расположение супер, рядом пивная Еда не очень: под нее махонькая комнатушка выделена, столовки нет. Мыла в номере нет, тока ополаскиватель для волос
Nice people. This place would be great, but it need a renovation. It just looks like it hasn't been kept up in some time. Needs some fresh paint and some updates. It's in an area that not much is going on also
Decent location, nice hotel. Don't like the weekend charge for "top of the mark" tourist trap.
Staff was considerate and helpful in every way. Food in the Nob Hill Club was excellent. Great views from Top of the Mark. Furniture in lobby needs cleaning or reupholstering. Looks dated. Bathroom was small and dark. I was there 5 days and one of the elevators was out of service for 3 of those days.
Location is good, close to everything I booked this reservation months in advance for a large group, and still, upon check-in there was alot of miscommunication and confusion about the reservation (how many rooms, names on the reservation, etc). Staff was not warm or particularly helpful at all, there was an obvious lack of hospitably and willingness to help that you receive at most hotels. The hotel itself is average, its very old and outdated inside, the walls are thin so u hear conversations next door, and the rooms are small. There were very limited hours for the restaurant/lounge downstairs, and overall was just someolace you'd go to sleep and thats it. It really was just ok. Many other hotels in the area that offered more for the price. I wouldnt stay there again.
Historic Great location Staff was super friendly and helpful especially the valet Noise level in the rooms. Windows do not block out the noise from the streets so you can hear Grace Cathedral bells and the cable cars which is great but also the loud drunks in the middle of the night as well.
The location of this hotel is great with walking access to the waterfront, Union Square, cable cars, and public transport. The staff was excellent and very attentive. The room was everything we wanted, plus a great view. The restaurant had a good selection. The night club was really fun. We would definitely stay here again.
Great place to stay if you want to be treated like royalty at a very reasonable price. We highly recommend staying here and also having drinks at the Top of the Mark. Excellent views of the "city by the bay" and the music and service is awesome! Do yourself a favor and stay here. We do every year for almost 20 years. You won't regret it!
Room service was good, bed, pillows & frette Sheets were excellent. Dark bathroom, dated room in general...for the money I prefer the Fairmont.
Comfortable room and good location. Noise level was fine despite being on the same street as the cable car. A bit run down in appearance and small old elevators. Poor customer service upon check. We were given a hard sale to sign up for hotel program upon arrival.
A great location and views A little pricey
I liked the decor in the rooms. The size of the apartments was fantastic. The location and views of the bay was fabulous. The hotel staff were also fantastic & went out of their way to make our stay as pleasant as possible.
The hotel is stunning and exceeded all of our expectations. Lovely attentive staff, brand new, state of the art technology, beautiful furnishings. Highly recommended.
Our stay at the Fairmont Heritage was extremely relaxing. The kitchen, laundry in the unit, and the overall decor were perfect for our needs. The hotel staff were friendly and always willing to help make our experience pleasant.
Everything! Great hotel,very relaxing and in a perfect position to access all aspects of San Francisco.
Please write at least 15 words
Идеальное месторасположение в самом центре города. Бесплатный wi-fi на территории всего отеля. Очень и очень маленькие, неудобные номера.
Внимательный и вежливый персонал Вид из окон.
неплохое расположение рядом с центром города, уютный номер.Очень маленькая душевая совмешенная с туалетом и умывальником.Крупный человек там не развернется. В интернет заказе этого не видно
It's proximity to everything: shopping, restaurants, theatre, tansit systems, etc.
Close to shopping Room was dirty and very dated. The decor was tacky.
Great location Tinny rooms and tiny bathroom
I liked the location of the hotel. The rooms were a little small for my taste.
The room was comfortable, the staff was excellent. I relied on the staff multiple times during my stay and I have to say they were very accommodating, fast to respond which made this one of my more enjoyable business trips. I opened the window to get some fresh air but the noise of either air conditioners or a generator forced me to close it.
complimentary happy hour friendly staff great location A/C in the window
Great location; really helpful and efficient staff (knew local restaurants; efficient with parking; friendly); nice to have drinks in the lobby; our teens loved the decor.
the staff was wonderful! very friendly and helpful
The reception and lobby are very nicely decorated which makes you feel that you are in a boutique hotel and not another bland hotel chain. I liked the nice attention to detail in the room, nice photographs on the wall, design bedheads, Aveda products in the bathroom.The location is very central. They gave us a room with a view on a wall of brick and some construction rubbish lying on the floor, so that we kept the curtain closed all the time.
The staff was incredibly nice and helpful. I also loved the location and the fact that they are extremely pet-friendly. Small rooms, but expected for a downtown SF hotel.
The staff at The Triton is maybe the friendliest staff I've ever experienced; and I've stayed in hundreds of hotels. We were in San Francisco for a dear friend's funeral, and the second day we were there we found a very nice condolence card personally signed by the two people who run guest services. We were very touched to say the least. Some of the rooms can be small, but that's fairly common in San Francisco.
We loved our stay at Hotel Triton. The staff was so nice and so helpful. The atmosphere was unique which we liked. Location was great and the room was clean and comforable. We participated in the wine tasting and that was such a nice touch. We would definately stay there again.
Excelent bed, shower, big room, quiet. Staff from front desk confusing and not gentle. Didn'tgive important information. Lounge vip not worthy.
I loves the fresh but edgy rooms. Do the valet parking.
Great location, clean, nice, friendly staff. Noise easily heard from other room, hallway and street. Have to be quiet at night.
I booked Pier 2620 less than a month before my intended stay. It was cheap, just over $200 a night, but the location was pretty unbeatable and we didn't plan to spend much time in our room, so I figured it was good enough. Upon entering the lobby, we were already impressed. It was very clean, bright and fresh. We really loved our room. The decor is unique and industrial, but super cozy. We had a great time. The staff was so friendly and polite. I can't wait for my next visit to SF, I'll be looking to book here again.
The room cleanliness and decor. Customer service-I had requested a 1 bed and they initially gave me a double. So we had to go change rooms. Then at 6am there's was a fire drill so everyone had to evacuate but the issue is that the staff never offered an apology.
Location Booked and paid extra for king bed, when we checked in there were none available, so still had to pay extra for 2 queens.
Very nicely appointed room, with new furniture and finishes. The windows were very poorly insulated and there was a lot of noise during the early morning hours.
The location and staff were wonderful. The gym was very nice. The hotel was clean. . For my purposes, it was perfect. The bathroom could use updating, but it was okay. I would NOT classify this as a romantic hotel. The Edison lamps were unique but not very effective as lighting.
Clean, renovated, stylish, friendly, with a perfect location. Not a the over priced dirty old hotel usually available for the price in the warf. I did not pick the hotel or we wouldn't have stayed in this area. I was WRONG. They've saved an old hotel from being an awful tourist trap. I was anticipating mushrooms growing on the carpets and paint from the 70's. But it was as clean as a Hampton in or Holiday in express I would usually use during the week for work. Location is at the end of the war so getting in and out of there was easy. It's also at the end of Columbus state getting into little Italy and over to China town were also simple. Again, I did not expect this clean of a room for that close to $200 in this area. Would stay here again if asked to. Charged for waters. Hotel elevator room card reader. In room AC could have worked better, but it was well enough that we didn't bother to complain. Not enough outlets. Though there are charging stations in the room, only 1 next to the bed and the other shut off when the TV was off. Stairwell doors all need new door closers. Bed looked lumpy but slept fine.
Staff was great and the location was perfect. You can walk to many hot spots within 2-10 min Parking in the city is always a pain. But expected. Valet parking was $60.
I liked that we were in walking distance of the wharf and North Shore. A few blocks from the congestion of fisherman's wharf gave us some peace and quiet. We were able to sleep with the window's open without the noise from the streets or groups of people invading our space.
Feels like an adventure since it appears to be on a us ship!
hotel was fine, cleaning crew were polite and the morning front dest person was very polite the front desk person that was there when i arrived at 3:00 am July 4th was very rude had an attitude and with an attitude said i needed to make a deposit of $100 but he was very rude wouldn't answer any of questions i was not comfortable with him what so ever.
Location was good for all major attractions. Easy to drive to location Towels very thin and small
Didn't know they would put a hold on credit card. Stairs and elevator was broken
The Friendly staff It was slightly noisy, you could hear everything outside, but not bad enough to ruin your stay. There was also a lack of entertaining television channels.
The people at the reception were nice and helpful. There was some smoke from cigarettes although the hotel was declared non-smoking. The breakfast was poor but with some additional shoppings ok.
Poor Enviroment poor and customers have to go to their rooms which was located on the opposite side of the check in Main Hotel, the breakfast was poor as well,nothing added after food finished.
Free Wireless Cold
best location ,sleep well ,quite ,comforte breakfast
Nothing my experience was horrible
Close to At&T Ball Park Location
the woman on the desk was extremely helpful and understood when we had to leave a day early. This place is in the middle of the downtown area. It has many homeless and beggars and we felt unsafe, especially at night. Coming from NZ this was a culture shock and was difficult to come to terms with. However we were safe, car was untouched and all was well. This is entirely due to the great staff vigilance. I want to thank them.
close to busline manager very friendly and helpful.
The staff was nice. Location, Thin Walls, No TV Channels, Leaky faucets
Unbelievable customer service! We were able to leave our car here, after check-out, while we ran the Nike Women's Marathon 2010. We returned at ~ 3:00, cold and wet, to pick up the car. When we arrived, we were shocked to learn that they had held our room for us and let us take hot showers before heading home! That really made our day. As we expected, the neighborhood is 'iffy'. And noisy.
chocolats in the front desk not so good neighbourhood
The neibourhood is not so bad, like the guest reviews wrote. The Staff looks very criticly who enter the building. We feel us save.
Отель очень удобно расположен, рядом с основными магазинами города и транспортным узлом, в том числе метро из аэропорта.Удачное соотношение цена-качество, приветливый персонал. Отсутствие собственной кухни компенсируется многочисленными заведениями рядом с отелем.
Отель в двух шагах от Юниона сквер и всех транспортных потоков. Сам он конечно так себе, но отношение цена-качество отличные. Всем рекомендую для проживания во Фриско!
Decent, fairly basic hotel. Central location near union square. Free wifi. Staff were quite friendly. Overall, pretty good value for the low price of a room, and easy to get to most parts of the city. Quite close a bit of a dodgy area with quite a few tramps wandering around asking for money. Room was quite small.
Staff were very friendly and helpful - the coffee shop adjoining was great and the positioning of hotel to major centres and transport was a major bonus. It exceeding my expectations of the cheap and cheerful hotel that I was looking for.
Great location. Room was extremely small and old.
price is great, very central worn down quite a bit but otherwise clean bathrooms ..
Room was large and bathroom was huge (almost 1/4 the size of the room itself) Location: Close to Bart and Union square. No need for taxis or cars. pizza next door for late night snacks. walking distance to many bars/pubs in the area. If you are "thin skin", you may be put off by the homeless around the area. No different than any other major city or country. Staff was friendly. Although my room did not have bed bugs, my friends king suite did. No AC. Would not be a big deal but SF had a heat wave during our stay. expect to pay $30 bucks a day for parking. towels were weak and scratchy.
The staff was very nice The location is very sketchy and the people that live at this hotel are also kinda sketchy. One guy that lives there was cursing at another tenant very loudly in the morning. The room was way small and the place is old and dingy. We could have stayed some where else for the same price and had a bigger cleaner room. Lesson learned. We will never go back there. Ever.
good service no
2 spacious rooms, large bedroom with a king size bed, 2 TVs with dish network, great value for money the receptionist guy was asleep when we arrived, after he woke up he behaved like drunk, terrible view from a window, location is very close to union square (3 blocks), yet it is impossible to run through not being bugged by omnipresent homeless people, poor breakfast
Very well located. The WiFi of the Adante Hotel was only avalaible in the lobby.
basic but good comfort, comfortable bed, good service at desk, good value for money. bad choice of paint/color in the rooms, rooms need updating.
Hotel is only a few block to Union Square - great for shopping. There is a laundromat just across the hotel and restaurants near by. No fan or air-condition in the room. Booked for 2 double bed for 3 person as shown on booking.com but only got a room with a double or queen bed. No offered of spare bed first night - offered only on second night. Bonus is no charged for 3rd person.
Upon arrival they had no record of our reservation. We got sent to a hotel in a location we hated.
Удобное расположение. Одинаковая доступность ко всем достопримечательностям. Есть камера хранения (если прибытие раннее - до времени заселения). Очень хороший завтрак! Очень шумная вытяжка в ванной комнате. При всем этом там очень сыро.
Персонал на рецепшен
Удобное месторасположение, дружелюбный персонал ( есть русскоязычные), адекватная стоимость
Location is great, large facility for meetings Lack of aesthetics, just tired and drab. Parking is just ok
Downtown you're close to everything and the hotel view was amazing. You're still downtown, so you walk out and it's a lot of homeless and the streets smell of urine, bad. The hotel staff is in no hurry for anything. Toom service took 1.5-2 hours and we even had a package delivered and they never bothered to bring it up. After three hours we told them forget it we'll get it ourselves. Cleaning staff is super nice. They were doing construction there so don't bother trying to nap during the day, because they were jack hammering the lobby. For the money I think there's better.
Beautifully located in downtown on Embarcadero. Access to many things. Pricey but nothing is free right?
The hotel atrium remains spectacular. Great location in financial district, overlooking the bay, a walking distance from Fisherman's Wharf, but be aware that many restaurants and coffee shops in the immediate vicinity of the hotel are closed on Sunday. Bathrooms are small and outdated. Overnight parking is $34.00.
The staff was awesome and we used the regency club for the first time. Glad we upgraded for it because we loved it! Overall a great stay! For the price that you pay, the gym should should have a more equipment.
The hotel was beautiful and it was clean
The Staff! The Food Selection and quality was Very Bad, for a hotel that size and location. The $60.00 Plus a Night to valet a Car Is Crazy,
The location couldn't be more convenient, just steps away from the Embarcadero BART station, and very close to everything off of Market and the Embarcadero. The hotel itself is large and strangely appointed in some ways in the lobby (huge sculptures, dated music, pods of work or social spaces set out in the midst of an overwhelming visual scale reminiscent of Soviet architecture). That said, the staff was so welcoming and pleasant, and the rooms are clean, new, and quite comfortable. I did not try room service, but everything I experienced was worth the very affordable rate. I'll be back.
Breakfast The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking
Very comfortable bed, great location, friendly staff.
Excellent location with great facilities in this hotel. It's really easy to travel to other famous sightseeings and restaurants in this area are really good. A little bit noise whether stay in high floor or in low floor, and the bathroom is too small for a 4 star hotel.
Great location, Clean, Even though it was on a busy street the rooms were very quiet.
The manager was really friendly, location is perfect - only short walk to the city centre, parking available at site. The area is a bit shaby, not really safe I guess. Continental breakfast is not really what was offered, more just coffeebuns and coffee.
free internet and free parking included in price rooms are a bit worn down
Free internet access. Free parking. Room clean. Poor breakfast. Not fancy neighborhood.
Friendly staff, comfortable beds, big rooms
it was close to Slim's, which was good because that's the reason we booked a room there. there's a bar across the street where we got drunk. that was cool. the parking lot smelled like urine.
In spite of the location, my off-street room was surprisingly quiet
The hotel was clean and conveniently located for a 5 minute bus ride to Moscone Center. The hotel is in a dangerous part of town.
I didn't like anything of this hotel. It was not clean, the staff wasn't friendly and sometimes the staff wear pyjamas. In front of the rooms there were sometimes wanderers in front of the hotelroom. The prices of the hotelroom was too expensive.
I was pleasantly surprised at what good value for money it was being so conveniently located to downtown San Francisco. Free parking too. I was given a smoking room rather than a non smoking.
The position is good considering the proximity to town center. Parking facility ok The position is bad since the area is filled with beggar and bad faces, particularly during late evening. The structure would need a general refurbishment
В целом приятный стильный отель со своей историей. В номере и в лобби различные цитаты о том как хороша Калифорния. Много других приятных мелочей. Расположение: удобное для туристов, но вечерами бывает шумно на улицах. Когда входите в отель, вас встречает густой (вегетарианский?) запах из ресторана и к нему надо привыкнуть. В номере запаха нет. Они не в ладах с техникой. У нас не работали фен и сейф с электронным замком, персонал этим не заинтересовался. Я вполне уверен, что и через пару лет фен и сейф не будут работать. А вот утюг исправно служит уже 30 лет.
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
Felt like home when first checked in Felt not important at checking out
Good location. For travelers with the car- free parking. Free wi fi access
A good budget motel for a short stay in SF... Small stinky room...
excellent location, parking available, clean room
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
Good location and price. Complimentaly breakfast was less than expected.
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
decor of the rooms Parking area too small
Plenty of parking, comfortable bed, good shower Refrigerator did not work