Сан-Франциско — отели

Плюсы: Great property, huge rooms. Very friendly staff. Was really surprised by how nice it was, lived up to the other reviews.

Плюсы: The staff was amazing! The rooms were spotless. Bathroom was great. Housekeeping did a wonderful job.

Минусы: Absolutely nothing!!!

Плюсы: Excellent customer service from everyone!

Плюсы: Great staff staff. Very friendly and attentive. Beautiful hotel.

Плюсы: Great size room and very clean and comfortable beds and chair. Fantastic breakfast options in the restaurant onsite but the location was outstanding for checking out Chinatown, the waterfront and the CBD. We had a great stay.

Минусы: Internet service could be better - slow and pretty much unusable for anything serious - like Netflix for the kids.

Плюсы: Great location and staff. Concierge could be more helpful and friendly.

Плюсы: Cleanliness and staff

Минусы: No

Плюсы: The service was superb, the rooms were large and the Location central to everything if you are ok going for a little walk.

Плюсы: Our entire stay was great. Breakfast at Bobs was excellent.

Плюсы: Красивый отель в самом центре города. Шикарный холл, красивые лифты. Великолепный ресторан!!! Завтрак просто отличный! Приветливый персонал! Живые орхидеи в холе!!!

Минусы: Оплатили перед выездом 258.61 $ наличными за проживание. За ужин и завтрак я также оплатил наличными! Дополнительными услугами мы не пользовались!!! Однако с моей банковской кредитной карты было списано 258,61 $ и 332,61 $ и до сегодняшнего дня не возвращены. Таким образом за одну ночь они списали с моей карты 591,22 $ и получили от меня наличными еще 258.61 $. Крутовато за одну ночь))))) В номере в который нас поселили неплохо было бы почистить ковер и обновить мебель и постель, старовато)

Плюсы: The bed was very comfortable and the room is spacious.

Плюсы: Good hotel will come again

Плюсы: Very good & all staff very helpful

Плюсы: Amazing Bay view from the 39th floor of the GG bridge, City and Wharves.

Плюсы: Breakfast was amazing, not cheap, but good value for the money! Staff were VERY attentive and friendly! Facility was top notch as well! I will be back!

Минусы: Everything was better than expected! The observation viewing area was closed, so that was the only small thing that was disappointing, but a very minor thing!

Плюсы: Хорошее расположение ! Прекрасный вид на залив из окна

Минусы: Мало места в номере для вещей , хотя номер был большой ! Не работал слив в ванной ..Завтрак только по меню и выбор очень маленький .

Плюсы: The room especially the bed; the views; the staff. This was one of the best hotels I've ever stayed in, from the moment we checked in until we left the staff really looked after us.

Минусы: Leaving!

Плюсы: расположение отеля в центре города, вид из окна номера, хороший ресторан в отеле

Плюсы: The view is gorgeous and the bed is super sturdy.

Минусы: I was not told there would be a security deposit of 150 dollars until after my card was charged

Плюсы: The location was fabulous and the staff very friendly and helpful. Our room was excellent, large and clean with amazing views. The champagne was greatly appreciated to help us celebrate our Wedding Anniversary. Thank you for making our stay even more special.

Плюсы: The view of Coit Tower, the Bay, and the Golden Gate Bridge. The binoculars provided by the hotel was a nice touch.

Минусы: The lounge upstairs wasn’t open, even though the receptionist said it was open. A quick bit to eat for breakfast would be nice, if it was provided in the cost of the room.

Плюсы: Staff was bomb, right next to Chinatown and financial district

Минусы: $300 hold on card for incidentals

Плюсы: Staff were amazing. Competent, remembered our names.

Минусы: Room was very comfortable. Bed was excellent. View was amazing Valet parking was convenient but was way too expensive

Плюсы: We were upgraded to a room on the 27th floor with fantastic bay views and the staff was extremely friendly and helpful. We also had a terrific brunch downstairs on Sunday, what more can one ask?

Минусы: It is located a little too far top walk to Union Square, but only a few minutes by Uber, so not a big deal...

Плюсы: I did not realize it was across the street from the stadium. We were not interested in attending games and I may not have selected the hotel had I known. The room was comfortable. The room was comfortable.

Минусы: Nearby stadium, air conditioning was strained by unusually hot weather so not cool enough. I do think the hotel was too expensive.

Плюсы: Bed and pillows. Roof top bar, view and aervice.

Минусы: Bathroom counter does not have mych room

Минусы: The rate was very high and parking rate was unreasonably high.

Плюсы: This is becoming our favorite place to stay when we come to town to attend Giants games. It is clean and comfortable. The rooms are a nice size and the employees are friendly and helpful. The rooftop bar is a nice place to wind down after a game. The rooms have a fridge and a coffee maker.

Минусы: Some rooms face a brick wall or a noisy alley, so reserving rooms on higher floors might be desired.

Плюсы: Close to our children; food area of the city; across the road from Oracle Park (SF Giants)

Плюсы: Bed very comfortable and lots of space in accessible bedroom

Плюсы: ALL staff members were wonderful, from the valet to the front desk to the bar and ones we saw in the elevator. Wish i could remember their names. Great customer service!

Минусы: Rooftop lounge was short handed on Sat, so we didn't get to enjoy a drink up there. Staff that were there did their best; just couldn’t clone themselves.

Плюсы: Staff very responsive. Roof top view was amazing. Great place to stay when attending a SF Giants game or event. Told them it was my Birthday and they gave me a card and free drink. Nice touch.

Минусы: Pillow were all firm.

Минусы: I arrived and was sent to the hyatt as they didn’t have a room for me

Плюсы: Not applicable

Минусы: Not applicable

Плюсы: Стильный, большой номер! Красивая мебель. Тихо. Вномере нас уже ждал комплимент от отеля - шампанское и вкусный десерт - в честь медового месяца!)

Плюсы: The staff were extremely helpful and responsive.

Плюсы: the staffs are very nice and friendly , the room is very comfortable , the location of the hotel is unique and convenience for both leisure and work purpose

Плюсы: We ordered room service the first morning. It was great, on time and we received a call in advance of a know on the door which was appreciated.

Минусы: Everything was great. It was myself and my 2 teenagers. The room was large enough for all of us and the extra space with the chaise helped with that. I think the only thing that might be nice is to have refrigerator space available for personal items. The pre-stocked fridge is great but you're unable to make space for your own items. Traveling with teens means having our own stash of snacks.

Плюсы: Amazing hotel, wonderful beds and serviceminded staff! We loved it!

Плюсы: Роскошный отель.

Плюсы: We were initially quite disappointed with the hotel having been assigned a suite next to the electrical room... there was a loud noise which made it literally impossible to sleep. After talking to the hotel manager, we were moved to an ordinary king bed room as all the suites were sold out. It wasn’t pleasant to move rooms at 10pm, not to mention to a lower grade room., and then have to move again the second day to the suite we originally booked... we just felt all this pain could have been avoided if the rooms were carefully inspected and any problems were duly recorded in the database. The good thing is that the hotel did try their best in terms of service recovery by waiving the cost of our first night stay and sending us to a nicer suite the second day, although a bit late of the day. And staffs are mostly nice and trying to solve the problem. So overall, it wasn’t too bad an experience.

Плюсы: My wife and I stayed at the Ritz Carlton from 25th to 28th May as part of our 25th wedding anniversary holiday in the US. The hotel is excellent - we upgraded to the junior suite which is amazingly spacious. The bedding is extremely comfortable and the fitness centre is excellently fitted out (open 24 hours). The location of the hotel on Nob Hill is very good, right next to Chinatown and within walking distance (10 to 30 minutes) to Union Square, the Embarcedaro/Fisherman's Wharf and North Beach. I had asked the hotel if they could arrange for a surprise for my wife and they happily arranged for chocolate coated strawberries to be sent to the room with a greeting card, which was a very nice touch. Would highly recommend the Ritz-Carlton. Obviously there are cheaper hotels in San Francisco but if you want to experience 5/6-star service and don't mind paying a premium for that, no need to look further.

Минусы: I had arranged for a wake-up call at 7.45am on the day we were checking out and heading to the airport back home, but we never got the call. Fortunately, the wake-up call was a backup to my phone alarm.

Плюсы: Customer service

Минусы: A little far of a walk from union square

Плюсы: Love, love, love!!! We want to stay at all the Ritz-Carlton properties in Cali now! The level of service is really unparalleled. Location is walking distance to Chinatown and the financial District.

Минусы: Nothing negative to say. Loved every moment!

Плюсы: Отель расположен в лучшем районе города, приветливый персонал, чистый просторный номер, вкусно покормили в ресторане.

Минусы: Ничего не раздражало и это уже хорошо).

Плюсы: Staff was excellent and very accommodating and Rita Copeli, from front desk, was amazing as she went the extra mile and helped with booking/ check in as well as sent a note and some TLC as my wife and I were celebrating our 20th wedding anniversary

Минусы: Nothing- amazing hotel

Плюсы: Friendly staff and the property location is ok.

Минусы: The rooms are ok but not quite fit a normal Ritz standard. I was surprised that hotel is small and dark and not quite what I expected and will not stay there again.

Плюсы: Absolutely loved it !! My favorite hotel in the city

Минусы: Nothing

Плюсы: Eggs

Минусы: Nothing

Плюсы: Rooms are great n service super

Минусы: Nothing

Плюсы: Faultless

Минусы: Nothing

Плюсы: The bed, linens, staff, atmosphere was perfect

Минусы: The valet location is different than the street address causing much time wasted trying to find where to enter.

Плюсы: Wife's birthday. The staff treated her like royalty as she is.

Минусы: Nothing.

Плюсы: The location was awsome

Плюсы: Room...cleanliness

Минусы: Location ...so complicated

Плюсы: Excellent service. Very friendly staff. Always wanting to help / assist. Very comfy beds and fantastic bathroom

Плюсы: Great location, superb rooms, nice restaurant, fantastic service!

Минусы: Nothing at all

Плюсы: Nothing being rude and racist

Минусы: They were recess

Плюсы:  

Минусы:  

Плюсы: Вид из окна на парк и церковь, на океан, залив.

Минусы: Ходили на массаж, это ужасно.

Плюсы: We were upgraded to a suite upon check-in for a fraction of the cost of the room, it was amazing, great view from every window. Room was spotless and comfy bed, very quiet so we could sleep in. Even my daughters room, which was a double-double room was very comfy though we would recommend the hotel switch to queens rather than doubles as it kept other family members from booking here for that reason. Otherwise our king suite was phenomenal!

Плюсы: Отличный номер, хорошее расположение, прям рядом идет незагруженная линия трамвая, ребенок остался в восторге. Хороший дизайн как самого отеля, так и номера. Хорошая сантехника с нормальным напором воды в душе (редкость для американских отелей), косметика L'occitane

Минусы: Разочаровал завтрак, не очень вкусно, дорого, да еще и пришлось ждать посадки 20 минут при полупустом зале - "у нас всего один официант, мы пока не можем вас посадить даже при наличии большого количества столов"

Плюсы: Location

Минусы: Staff do not care about your needs. Sometimes are even kind of rude.

Плюсы: The accommodations and decor! And the willingness of the staff to make our anniversary special.

Минусы: The mattress and pillows were slightly uncomfortable. Our breakfast at the restaurant was pretty disappointing for the cost.

Плюсы: Nice room, great location to explore SF.

Плюсы: Lovely room Great location Clean room Staff very accommodating

Минусы: Needs more waste cans. There needed to be one in the bedroom

Плюсы: I loved my suite. Spacious, clean, updated, great location, quiet, great views. Staff is very welcoming. Able to get another bed for a 3rd guest and we enjoyed our time out and our time in the room. Large bathroom, clean, better than I expected from the pictures. I am beyond picky, I was really happy to have stayed here and felt that I got a great deal. It’s hard to find a place to stay with 700 sq ft in SF. The bar/restaurant with the live piano is wonderful.

Минусы: I would only say that the facility is exactly what you’d expect from a well done historic hotel. I was originally apprehensive about what the room would be like because the main lobby “red” sofa is worn and in need of reupholster so I was concerned that the room would be as well. Thank goodness, that was not the case.

Плюсы: Comfortable beds, large rooms, James (doorman) was very attentive and overall awesome!

Минусы: Hard to figure out where to check in

Плюсы: Great welcoming! On top of the hill....nice walking.

Минусы: quite isolated area

Плюсы: Very big rooms and nice amenities

Минусы: older property

Плюсы: I stayed in the property 8 years' ago and remember how lovely it was. the rooms are still lovely, although the rooms need an upgrade.

Минусы: I tried 2 nights in a row to have dinner in the restaurant and was told it is full. they don't inform you when booking that in fact the majority of the facilities are being renovated. I was then told I can order and then bring it to my room. I asked I am going to be charged a room service fee. they refused to waiver this, even though they also didn't have space for me to dine in the only restaurant. my resort fee was removed for this but honestly hotels should inform guests BEFORE booking about any possible inconveniences so guests can decide if they want to book or not. the hotel is well located and I love this hotel but it definitely is not aligned to their pricing.

Плюсы: Staff and restaurant.

Минусы: Room very small.

Плюсы: View on SF and Bay Area

Плюсы: The bed was super comfy and the room was really nice.

Минусы: I had booked a city view originally. When we got their the gave us a free upgrade but the view was of a wall.

Плюсы: Location

Минусы: Staff non friendly Non helpful

Плюсы: Amazing staff, amazing service, amazing room. We loved it they couldn’t do more for us.

Минусы: Nothing

Плюсы: Wonderful location, great amenities and staff.

Минусы: Mold in the bathroom and window casing. Surprising there is no exhaust fan in a windowless bathroom.

Плюсы: The hotel was top class and looked incredible. Best part of the stay were the views from the bedroom window. Superb views of Alcatraz and the Golden gate Bridge.

Минусы: Not applicable

Плюсы: Location

Минусы: Fairmont charged extra for everything, including gym and WiFi, which is now free and standard in almost all lower priced and comparable hotels. It is really disappointing that such a high end hotel does not provide these service for free.

Плюсы: Perfect location and beautiful hotel.

Плюсы: It was a beautiful property in a fantastic area. Our room in the tower was so much nicer than we expected.

Минусы: There was really nothing I didn’t like about the property. The one thing I didn’t like was the experience we had checking in. I don’t know if the man was having a bad day, but I was surprised by how curt he was.

Плюсы: The staff was friendly and the rooms were perfect for a couple day stay.

Минусы: Hotel Parking was overly expensive ($75) when you could park on your own for $20 a day 30 feet away.

Плюсы: Nice building in a great part of town.

Минусы: Overpriced. Everything was ridiculously expensive. Room service was quick but food was awful. Fee after fee after fee. No WiFi while paying a nightly resort fee. Requested early check in - didn’t get it.

Плюсы: Liked the location

Минусы: We paid for Bay view, they gave us City view. Asked for the room to be changed, without letting us know they moved all our stuffs, while we were out and didn't give us the key. We were stuck for 2 hours without any room. After long day of city exploration, when we came back, there were no bedsheets in the room. Meaning beds weren't made. We had to wait around another hour carrying the kids while someone could show up and fix the bed.

Плюсы: Very nice hotel! Clean, very classy bar. Staff were helpful and friendly.

Минусы: I seem to have had some sort of allergic reaction to the bed sheets. Im not sure if it was the fabric softener or laundry soap, but it made my skin incredibly irritated. Otherwise, everything was great.

Плюсы: Location, bikes

Минусы: Wifi is not complimentary? No kettle in rooms

Плюсы: We were on our honeymoon and the hotel was very generous and accommodating. Service was great!

Плюсы: As always, the room, staff, facility and location are the best. The staff especially are always polite and professional.

Минусы: The water pressure is very low in the bathroom sink.

Плюсы: Location, cleanliness

Минусы: No free wifi in rooms was disappointing

Плюсы: Everything.

Минусы: The Embarcadero is not very safe at night.

Плюсы: The concierge staff were all very nice and accommodating. The location is perfect very near to everything

Минусы: There was no coffee pot in the room

Плюсы: Everything! Perfect location and amazing bay view from 24th floor!

Плюсы: Super comfortable rooms and very centrally located.

Плюсы: Great location and very professional hotel.

Минусы: Double beds, should have been Queens.

Плюсы: The facilities is very good

Минусы: No free parking

Плюсы: Roomy, I was expecting a lot smaller.

Минусы: Wifi didn't work well

Плюсы: Great location, spacious rooms, comfortable beds, helpful staff, even courtesy 2-mile chauffeuring

Минусы: Not much, perhaps the bathroom water pressure

Плюсы: Nice and clean. Very friendly staff.

Минусы: Couch was uncomfortable vinyl. Mould in our espresso machine. Shower door coming out of the wall - dangerous with our newborn crawling around. AC was very weak and non-responsive.

Плюсы: Very good central location in the city. Room was really clean, up to date and of a decent size. Staff were pretty helpful overall. The eco friendly nature of the hotel was a nice touch. If you're staying in San Francisco for a few days this is a good choice of hotel.

Минусы: Hotels and accommodation in the city are really expensive, and this was too. Although it was worth paying the little bit more for the Orchard, as the cheaper hotel we staying in at the beginning of our trip was not a lot cheaper but was a lot worse.

Плюсы: Super friendly staff, easy check in, location is great - though standard for the price.

Минусы: Rooms are a little dated, given the price.

Плюсы: Central location, clean, and reasonably priced. Friendly and helpful staff.

Минусы: Gym was small and could use an update. Breakfast additional

Плюсы: A really cozy room (lot of space, desk, wardrobe), huge bothroom. Position is great: almost in front of the gate to the Chinese district and a couple of blocks to Union Square. Highly suggested.

Минусы: Bathroom missing toilet brush… kind of strange, however pretty common as in many other accomodations in the US.

Плюсы: Location.

Минусы: there was no table in the room and after asking for one, I had no luck in getting one.

Плюсы: Great location, it was very clean. All products are organic, comfortable and nice bedroom .

Плюсы: The room was very spacious, comfortable and quiet. The staff were very friendly especially the concierge Broc. He was very helpful and fun.

Минусы: Breakfast was a little over priced and nothing special. Cafe Roxanne next door was wonderful however.

Плюсы: Location, Staff, Cleanliness of Hotel.

Плюсы: В целом отель хороший. По соседству с отелем находится кафе с хорошим и не дорогим завтраком. Отель расположен в районе с хорошими магазинами.

Минусы: Парковка дорогая. К проживанию плюсуйте по 60 долларов в сутки. Отель староват. Требуется обновление.

Плюсы: The staff are very friendly, and great customer Service.

Минусы: The rooms are very consumed, you could hear rooms near you or above you pretty easily.

Плюсы: The staff was exceptional Best hotel we have ever stayed at

Плюсы: Great staff and concierge service!

Минусы: Did not inform us about an ongoing strike (51st day of the strike when we arrived), so we had no chance to make an educated decision whether we wanted to stay at the hotel or change to the Ritz Carlton. It resulted in very limited service on all levels, the restaurant being closed, bad breakfast buffet, missing St. Regis staff and a very very noisy experience in the bar area due to the protests outside. We received a discount after asking, but I would rather have been informed and changed my hotel.

Плюсы: Чисто, удобное расположение.

Минусы: Парковка с налогами больше 70 долларов за ночь. Вай-фай и тв платно. Списали с меня 3 раза (!!!) за проживание. Имейте это ввиду. Деньги вернут, скорее всего, но учитывая стоимость, такие суммы замораживать совсем не хотелось. Разочарованы.

Минусы: Only disappointed I wasn’t communicated with about the strike. It was loud.

Плюсы: Outstanding service.

Минусы: No WiFi

Плюсы: Great room, very comfortable, well-equipped fitness centre and great location with easy access to public transport.

Минусы: Front desk card reader couldn't read any of my credit cards on check-in.

Плюсы: Good location. Nice and big renovated room.

Минусы: Due to renovation of the room on of the light switches and bed socket didn’t work. Also the sink taps didn’t work properly.

Плюсы: Pillows

Минусы: I couldn’t get a morning cocktail, no coffee maker, white wine was crap, eggs Benedict was really poor, refrigerator didn’t work, no toothbrush or razor, and the on demand was misleading. Bed was cozy and I’m happy to of spent time with my babe but there was some serious problems with the amenities

Плюсы: nice

Минусы: all of it.

Плюсы: From check in to check out everything was smooth and fast. Always love a Starwood property. Also, the hotel wasn’t full so an upgrade was in order. Nice quiet room.

Плюсы: Rooms are comfortable and immaculate. Excellent service from check in to housekeeping and room service.

Плюсы: Nice bed and pillows

Минусы: Shower that didn’t drain

Плюсы: Location and restaurant

Минусы: Rooms too small (we had a luxory) Windows were very dirty!

Плюсы: Location friendly staff - service

Плюсы: We liked the hotel vibe. The location was very good only 3 minutes walking to union square , 3 minutes to the shopping mall surrounded by all you may need. We liked Buster specially after I met him in person @ the reception If you are a dog

Минусы: The TV programs are very poor and I believe the era of pay to watch has gone . I suggest to enable the smart feature of the TV and open it to their customers to choose what they want to see.

Плюсы: Beds were super comfy! Great location

Минусы: Price

Плюсы: The Nikko hotel is a very nicely renovated and stylish hotel with all possible facilities. The staff is very friendly and accommodating. The rooms are spacious and very nicely decorated. The breakfast is very high quality and both breakfast buffet and a la carte breakfast are possible. We had a Club room which included breakfast and access to the healthcenter with pool. The hotel is well located by the main shopping streets and not far from the San Francisco Museum of Modern Art. Public transport is available close to the hotel.

Минусы: With a standard room, you pay a one-time surcharge of $25 for access to the Healthcenter, I think this better could be included. The pool is quite shallow. If you walk in the direction of the Town Hall (other direction than the shopping area), you will arrive in an area with streets with junks and homeless people.

Плюсы: It is a relatively modern hotel located close to many attractions.

Минусы: Hotel severely overpriced for what you get. Nothing is complimentary, with several attempts to trick the guests into buying additional products and services. For example, the bed was covered with fluffy stuffed dogs with tiny price tags. In case you do not look carefully, you could end up spending a ton of money on random stuffed animals.

Плюсы: Good location and friendly staffs

Минусы: I chose the low speed complimentary WiFi, which actually works fine. But normally a hotel would not charge a extra for high speed internet

Плюсы: Очень хороший отель. Вежливый персонал. В номере чисто. Хороший ресторан. Все рядом

Плюсы: Excellent staff (front desk, housekeeping, and very kind and helpful concierge)

Минусы: Having to pay a $30 fee to check in early (when the room was clearly available) and a $25 fee to use the fitness room and pool.

Плюсы: Everything exceeded my expectations

Минусы: Parking was extremely expensive. I noticed other hotels offered reduced rates if you were staying with them. Only offered valet $65 U.S per cycle aka 24 hours. We stayed 2 nights so converted to Canadian equals much higher. Wish they included it in hotel rate.

Плюсы: Great staff, great location.

Плюсы: Everything was simply perfect. Rooms were great, location excellent and the staff very gentle.

Минусы: Valet parking expensive. 75 USD per day.

Плюсы: The room was very nice and spacious and the location is great.

Минусы: Extremely noisy. Hard to sleep with the noise from upper floors and from people fighting and yealling outside the window (which was almost at street level)

Плюсы: The rooms and the lobby were well decorated, and clean. The surroundings feels secure.The Staff was great. There is cable TV in the room, tho, with to few channels.

Минусы: The breakfast was poor, you have to choose over a menu option. The USD 10 voucher system, per night per room, does not allow you to take breakfast. You have to always put a little more over it and if you are sharing the room... less.... and you can’t accumulate de vouchers. In the other hand, the hotel is near one touristic location, but is far from everything else, even for work travelers. So, you are constantly relying in other means of transport to move around un less you want to climb the hill to get to Union Square.

Плюсы: Excellent location close to all major attractions. Great service and very good facilities.

Минусы: Check out was lengthy, perhaps not enough staff on at key times. We didn't need the car in SF, but could have been a problem as there is no parking. Otherwise it's a great place to stay and the staff were very helpful

Плюсы: Unequivocally the best customer service we have ever received at any hotel, anywhere. Wonderful room décor, great lobby for visiting, exceptional location right on the wharf and centrally located with easy walking access to everything there.

Минусы: Not a single thing.

Плюсы: The hotel was conveniently located off a Main Street at the end of the fisherman’s wharf. The hotel was clean and tastefully decorated. Historic with a modern twist.

Минусы: The restaurant inside the hotel was .. ahhhh ok. The hotel did not have any coffee in the lobby. The food was not worth money in the restaurant, but very nice staff and atmosphere

Плюсы: Good location in Fisherman’s Wharf, good restaurant inside the hotel (Blue Mermaid), friendly staff. Nautical theme will be appealing for kids and sea lovers in general.

Минусы: Too expensive for its hotel class; most rooms will not have a bay view so watch out for what you book.

Плюсы: Расположение отеля очень удобное, рядом много магазинов, кафе, ресторанов, красивый вид, все очень комфортно. Жаль что в стоимость не входит завтрак, было бы вообще супер!

Минусы: Наши пожелания-В стоимость отеля нужно включить завтрак, пусть он будет небольшим, количество гостей у вас сразу увеличится.

Плюсы: Lovely characterful hotel, good size room, clean and tidy. Great location to explore Fisherman's Wharf and as a base for the city. Michael the concierge was lovely and organised a lovely table with a view at a restaurant for my birthday. There were a bunch of free facilities we didn't take advantage of - bike hire etc.. wish we had!

Минусы: Very expensive parking. Reception desk team not very welcoming. Music in the lifts. Overall, it felt as though they were trying a bit hard to be quirky, rather than it being natural.

Плюсы: Very good size bedroom

Минусы: The service in the restaurant

Плюсы: The room was beautifully decorated and the bed extremely comfortable.

Минусы: It’s a small thing but Netflix was on the list of amenities but not working.

Плюсы: The hotel was quirky, in good location except for the layabouts on the street which seemed quite prolific in SF. The lobby was impressive & the decor in my room was of a high standard. The bed was comfortable & the bathroom was large

Минусы: It was noisy in the room on Friday & Saturday from 7pm until 1am due to the bar in a courtyard at the rear of the hotel. My big issue with the hotel was the resort fee which was supposed to be for additional services such as bottles of water & use of a gym. The staff were evasive when it came to clarifying the charge, some saying it was mandatory & others trying to muddle their way round it. I only had a couple of water bottles over a 3 night stay & I was expected to pay $29 per night for this. I battled hard & eventually the hotel backed down & didn’t charge the resort fee for my stay. The hotel also charged my credit card with $50 per night as security but neglected to tell me this. My card was charged at check in without an explanation of the amounts & no receipt was provided. The whole way payments & charges were handled was somewhat underhand which was unprofessional as well as annoying

Плюсы: Excellent Bed

Минусы: No breakfast at the Hotel

Плюсы: Everything exceeded expectations! The hotel was beautiful, the bed was so comfortable and all the small details were on point!

Плюсы: Really enjoyed our stay.

Минусы: If it had a pool & gym.wasn't a big issue.

Плюсы: Отличное расположение, прямо в центре. Есть куда пойти и где поесть, всё рядом. Персонал очень приветлив. Идут навстречу пожеланиям постояльцев, за поздний выезд с меня взяли по цене бронирования. В душевой душ со шлангом, что в США очень редко встречается. Есть мощные USB зарядки в номере. Достаточно чисто и ярко. Свежий отель в хипстерском стиле с налётом роскоши.

Минусы: Запах в отеле, видимо остался после ремонта, так как отель новый. Комнаты очень тесные. За поздний выезд без необходимости зарезервировали сумму на карте, хотя я заплатил на ресепшене сразу всю сумму. Вид из окна так себе. Так как в центре, то много бездомных, но это не вина отеля.

Плюсы: The pineapple brand was very nice at the lobby and rooms. Free coffee, water and amazing pineapple cupcakes. Staff was very accommodating and helpful ( except for the oldest of the bunch at the front desk). Stephanie in particular was extremely helpful. Very comfortable beds and bedding. Tony the maintenance supervisor was helpful as well.

Минусы: At first TV wouldn't work so we had to switch rooms. At the new room the light breaker will shut quite often. AC would turn on although we shut it off. The key cards had to reprogram every day which made go up to my floor and back down every time. I understand it's over a 100 years old building so it's hard to maintain. Also I understood that the company changed the name and branding of the hotel 3 times which indicates some irregularities.

Плюсы: StayPineapple was a pleasant surprise. We were unsure of what to expect. It is fair to say our expectations were blown away. Great location and super clean hotel. The rooms are immaculate.

Плюсы: Nice lobby and room as well as great location near Union Square.

Минусы: Walls are so thin, you can hear everything from adjacent rooms and everything happening outside the window. Weird smell in the room everytime we came back. Staff are not very welcoming. Took more than 45 minutes to get the car upon check out, when paying $65 per night, you’d expect it parked pretty close.

Плюсы: Lots of personality. Very chic and fun.

Плюсы: Great location, clean and tidy rooms and staff were really helpful. We were here for 4 nights and found it to be comfortable with great bed and fantastic shower. The room was quite at night despite being on the front facing the road. Would definitely stay here again.

Плюсы: the room is tiny. the shower is very small and is not properly enclosed. this hotel is OVERPRICED!!!!! they charge $25 a day for amenities which amounts to crappy little cupcakes.

Плюсы: It is one of the most beautiful hotels we stayed at. Small rooms, very nicely decorated and equipped with everything you’d need. Impeccable media system and they stay true to their name, pineapples everywhere. Very kind and helpful staff. While it is close to Tenderloin(a rather bad area of the town) we did not have any issues. It is a walk away from Union Sq from where you have access to all the tour buses. Felt really sad to leave, hope we can visit again soon.

Плюсы: Location

Минусы: lobby

Плюсы: Friendly staff

Минусы: Sofa bed not comfortable

Плюсы: Comfy bed. Yummy chocolates!

Плюсы: Wonderful Location, close to Chinatown. Rooms were nice and clean. Staffs were very friendly and professional.

Плюсы: Over priced

Минусы: Price was too expensive , there was no bottled water

Плюсы: Staff and location

Минусы: Very expensive.. The sofa bed was very bad. The lobby was very small

Плюсы: Location was excellent, close to everything we wanted to do while in the city. Staff very friendly and helpful. Green hotel things were excellent. Bathroom was large, very clean and we used all items sparingly including lighting. Better grade toilet paper would be nice.

Минусы: White bedspread/comforter - felt like hospital and had to be so careful about sitting on or putting anything on the bed/ Didn't like the large mirror beside the bed - wake up to looking square in your morning face!!! There was no chair or other seating in the room so had to sit on bed and that isn't ideal. Only 1 luggage rack - another one would have been very helpful. The view is absolutely ugly, pipes, dirty, rusty tops of adjoining buildings.

Плюсы: didn't eat at the hotel and had no room service so no commentary on the food. Restaurant seemed like it was struggling to draw patrons. Didn't use the fitness facilities, either. Staff was great and concierge (doubling as doorman) was helpful as were the front desk people and very friendly to talk to. Room was in a non-view/view of the systems location but I expected that as we were the last room available in it's class. Location is stellar, right next to the big Chinatown gate and a big walk nets a lot of scenery. Using your room key to turn on all the power in your room is a super-cool green innovation.

Минусы: Room was small. I don't really like the "green" feature of no individual fans in bathrooms, both for odors and sound insulation.

Плюсы: Great location. Friendly and helpful staff. The room was big, clean and with great amenities.

Минусы: Our room shared a door with an adjoining room and unfortunately it was not completely soundproof.

Плюсы: Love the location right at the entrance to Chinatown. Minutes to Union Square. Easy walk to Embarcadero, Market St and Ballpark. Uber/Lift drivers were never more than 3 minutes away.

Плюсы: Affordable (hint: book on their web site using your phone), the room and hotel overall was comfortable, modern, and clean. It's a half block from the dragons gate and lots of restaurants and stores. The mattress and pillows were comfortable. The bathroom was roomy with a large vanity. The TV has Chromecast and apps. There is a refrigerator in the room. There are chocolates on your pillow and a fantastic filtered water machine in the hallway of the floor. Kureg coffee machine in your room. Rooftop balcony with a view.

Минусы: Nothing!

Плюсы: Location was excellent, everything on your doorstep

Минусы: This is s non smoking hotel and someone decided to smoke in their room at 01.30am so the fire alarm went off. Other than that the stay was great

Плюсы: Good place and reasonable price.

Плюсы: Staff and location perfect.

Плюсы: The location.

Минусы: For starters the over all design of the hotel was mediocre meaning unless your room is right next to the elevator you had to walk around the entire hotel to get to your room. The hotel didn't offer a free parking it was $35 for one time parking or $72 for unlimited parking. No complimentary breakfast, it's an additional $35 per person. They don't have a pool either. The decor was tasteless and the staff was just bland and unwelcoming. One complaint from us we called the front desk for a roll out bed without any success at 7pm then again at 11pm and we finally recieved the bed at 2am very unprofessional.

Плюсы: everything is fine

Плюсы: Everything was great, the staff the location the room the view I looooved it a lot!!!!!must stay

Плюсы: Location

Минусы: Only valet parking

Плюсы: The location

Минусы: Outdated rooms. Just a very chain feel in a cool location. My room smelled too. Just very average.

Плюсы: Staff extremely helpful with area events and transportation.

Плюсы: I liked the gym

Минусы: None

Плюсы: Upper echelon hotel in san francisco amazing staff perfect rooms with beautiful balcony views perfect location all you could want nearby is within walking distance from the hotel.

Минусы: How the breakfast in the regency club was less appealing and not properly rotated to better accommodate the amount of people who had access to the club. The breskfast buffet in the hotel atrium was by leaps and bounds better.

Минусы: They want to make me pay a fine for smoking when no one ever smoked in the room. The hotel also pictured outdoor parking but when you get there they only have underground paid parking lots

Плюсы: The room was big and very clean. It had a big desk, so I was able to work. Bed was very comfortable. The personnel was nice and helpful. In the lobby there is enough and very comfortable space to sit down and spend some time. Location is great if you come by metro or BART. The food market in front of the sea is a great place to go out.

Минусы: Everything was great

Плюсы: the bed and the location were absolutly excellent

Минусы: small rooms

Плюсы: clean and decent; convenient, locates near the terminal of cable car

Минусы: a bit noisy at late night as cable car still ringing the horn; no air-con a lot of homeless around Union Square, no suitable for single ladies or group of ladies to stay there

Плюсы: Staff are friendly and helpful; it’s right at Union Square and they have Valet parking at a reasonable rate. Their water purification system at the lobby and free teas are wonderful additions to their service.

Минусы: No unmet expectations.

Плюсы: Location ,clean

Плюсы: Excellent location! Great breakfast, very comfortable bed and pillows. Very clean and cozy. Free coffe, biscuits and fruit in the lobby.

Минусы: We found the barmaid intrusive of our conversation with other patrons. She needs to be a barmaid and not over talk the patrons .

Плюсы: Все соответствует описанию на сайте, номер небольшой но удобный! Расположение идеально, рядом ходит трамвайчик, до Пирса 39 на нем легко доехать

Плюсы: We really liked the location of this hotel. Few minutes walk till the union square and lots of restaurants close to the hotel.

Минусы: Our room was very small, old and not so clean. We expected a lot more for the price we've paid.

Плюсы: Локация - потрясающая! Самый центр Сан Франциско. Централтная площадь Юнион сквер видна из окна. Трамвайчики - прмо при выходе из отеля. Метро - пешком н минут, до аэропорта прямая ветка 'Ва" , cтоит 9,15 $ с человека. Очень удобно все, стиль внутри тоже интересный, все есть. В ванной комнате дают соль для ванны! Wi Fi работал прекрасно. В холле внизу - холодная вода с лимоном, чай, кофе, печенье, яблоки.

Минусы: Немного узковата кровать.

Плюсы: Location, location, location Proximity to shopping stores and pick up points of you have booked for any other tours . Staff as well are friendly and approachable. We like the complimentary cookies and lemon water prepared in the lobby with the free coffee as well. Thank you all.

Плюсы: The place was clean, parking was close by and our destination was right around the corner. Bed was super comfortable. Staff was very nice, breakfast was great and worth the price in comparison to what is near the hotel. Cookies and coffee a plus at any time in the lobby. Will stay here again for sure!

Минусы: Bathroom was super small but still good for what we needed.

Плюсы: Room was great, comfy bed and pillows, bathroom clean and great soaps and bath salts etc. Great location, i would definitely come back!

Минусы: Would have been nice to have water in the mini bar.