Employees were very nice
Walls were thin. Hotel want even half full and they put us in a room next to a crying child
Excellent location on a quieter section of The Riverwalk allowed quick, easy access to the fun without all the noise keeping me up all night.
My bed had obviously been slept on by multiple people! One side had an uncomfortable indentation about 2-inches deep which made sleeping in the middle of the bed impossible because I kept rolling to the low side where the mattress was lumpy and broken down. I woke with back pain each morning. However, my traveling companion did not have an uneven mattress and slept like a baby!
Room was large and accommodation comfortable.close to sightseeing .Staff friendly and listened to suggestions and requests
housekeeping visited daily but never swept thoroughly in kitchen area.Bed sheets were not shaken or examined before making.Several evenings we found make-up tissues and snak napkins under the covers.There was mold or some dark substance in the tile grout of bathroom. floor was washed but that substance remained
The location near the Riverwalk was great.
The hotel is renovating which I totally understand. The construction crews worked from 7am until 9pm When you are on vacation you don’t want to be woke up at 7am. We were put in a room directly across from a room that was under construction. Terrible!!! We complained to the front desk who was rude and would NOT give us another room. Now granted their were people checking in hours after us that had nicer rooms. There was was debris and trash all on the carpet in front of our room. We will be in San Antonio next weekend again but WILL NOT be staying there.
Clean, decor it
No complimentary breakfast?
The bathroom looked old was dingy I felt like I was going to fall through the tub. The pictures look a lot better than the actual room. There was a strange smell in the room. I requested a river view and I would not classify that room as a river view room. I would not stay at this hotel again
Close to Riverwalk.
Oldy but Goody
I love how close it is to the main River area and the cleanliness. Also, I liked the decor.
I didn't get the pool view as it stated what I booked the room.
The covered parking and location.
No convenience items were available for purchase. I needed distilled water for my CPAP breathing machine.
Very close to the Riverwalk and all its restaurants. Hard to find the actual entrance to the hotel. Room was clean.
great time on the riverwalk
the location was within walking distance to the Riverwalk locations that we wanted to visit. The hotel bartenders at night were great and served very interesting concoctions. The room was clean and comfortable, the AC was cold, there was enough parking, staff was courteous and helpful. we will stay here again.
parking per night was expensive, the bar/restaurant had limited hours in the afternoon, towels were small, wanted more drink specials
The staff was always helpful, friendly and willing to be of assistance.
comfortable fair price
They did not made the room
great room, nice that they all have pool view. Some good touches, like bathroom toiletries, free bottles of water provided etc. Staff were exceptionally helpful with booking taxis and table at the Tower of the Americas.
Location of hotel to city centre and main attractions. Quality of room
Disappointing breakfast arrangements and service
Location is great. Ac and general comfort are excellent
Reception was not helpful in assisting my needs. Call to complain about leaking. Never pay attention to my calls. Need to change approach to customers if you want to compete with other hotels. Parking is a nightmare
Location & free upgrade!
Close to riverwalk.
The room was very cold and since the outsode temp was 98 even at night it was nice to stay in a cold room.
Hard to park the truck. It is standard and the parking garage was to steep to drive up.
Staff very helpful and polite .
I think it was a little misleading because it is really not right on the Riverwalk and it was under renovations
The Elevators did not work, no room service
Riverwalk Plaza расположен в центре города Сан-Антонио. Квартал Ривер-уок находится всего в 2 минутах ходьбы, а Рыночная площадь — в 9 минутах ходьбы. Для удобства гостей предоставляется следующее: бесплатный (проводной) доступ в интернет, круглосуточный бизнес-центр и ускоренная регистрация при отъезде. Если вы планируете деловое или развлекательное мероприятие, отель предлагает вам пространство площадью 4000 кв. фут; а также конференц-залы. Предоставляется самостоятельная парковка (за дополнительную плату).
на основе 1 876 отзывов
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