Comfortable bed great location friendly people
Very hot elevators, sink did not drain, beds mattresses need to be replaced
Had a great stay
Love the fact that from the time you pull in till the time you leave the staff takes all the stress out of your stay. Also love that you can walk right out the doors and your on the river walk.
The only complaint is there is no hotel shuttle to area attractions.
Being an Onmi hotel I had much higher expectations. It was very dark, although they wanted a certain style (not sure exactlybwhat it was, old, Mexican, historic) they didn't pull it off very well. The carpets were dirty and dull, the room was musty and very dark. The staff was very friendly, the location was prrfect, right in the heart of the fun, the bed was very comfortable and the towels were nice.
Stayed for Anniversary weekend
Nice and clean hotel with very friendly staff. Centrally located so you can walk most places very quickly...or take a cheap Uber ride. Breakfast buffet was delicious!! We parked our car at valet but wasn't aware that it was $40/night. You might find cheaper options in one of the many parking garages close by. All and all...great place to stay!
Great location and I liked the rustic feel of the place.
The card reader on the door did not work well. Took at least 10 tries before it actually opened the door. The carpet isn't the greatest. Have to pay for wifi.
Getaroom is a scam. Stole my money!
This bad experience had ever happened to me and my family before. I will never use again KAYAK again to book my reservations. Result, they have this "Getaroom" subsidiary with a poor description of their booking application, and it scammed you before you know the transaction has a nonrefundable policy until it is too late via your email confirmation. I called them, my credit card, agent, and the hotel. None of them were in the good customer satisfaction attitude to refund my money, cancel, or reschedule the booking transaction. Be aware of using them to book your reservation before it is too late. Anyone can make a mistake some time, but this Draculonian thirsty-blooded camming business does not care for you. Pray to Lord, this kind of business entities does not prosper any more in the traveler's economy.
Great hotel if you like the Riverwalk area
Not too large, well sited, well run, comfortable.
Riverwalk is very popular but very touristy, and most restaurants therefore not very good.
Good location and friendly staff
Very old hotel. Our first room had a broken faucet. Second room was better but needed updating. A ton of road noise and party people on Friday night. Very expensive especially the breakfast buffet which could have been larger for the price.
Location is everything. The Omni La Mansion is in a perfect location on the riverwalk without the crowds of the convention hotels. The service was top notch and the food was fabulous.
Staff and rooms
The good news is that the hotel is right on the River Walk, so you're right in the heart of the action. If you're looking for action - this is the place to stay.
The bad news is that the hotel is right on the River Walk so you're right in the heart of the action. A lot of noise from the River tour boats and people, so if you're looking for quiet - this isn't the place.
Location was perfect for us to attend the Majestic Theatre, River Walk, dine well at local restaurants and walk to shopping areas as well. We did not need a car or taxi. Staff was very friendly and eager to help in any way. Three of us couples were well pleased with the experience.
The location was excellent and the staff was very accomodating. Room was very spacious and well kept.
Having to pay to park my vehicle at the hotel was not very satisfactory. If they need to go up on the rates so be it but don't put on added charges like this. How else are people going to get to the hotel other than their vehicle?
Great location, clean rooms.
Staff was helpful and friendly. Location was great.
Staff welcomed us warmly. They sent a bottle of champagne to our room because I had let the front know taht we had not been back to the La Mansion since our honeymoon, 17 years ago. We plan to come back next year:)
I really didn't like so many children there, especially at the pool.
Nice quiet, spacious rooms. Good staff. Great location for the San Antonio marathon.
Liked being on the Riverwalk, the atmosphere, decor, friendly staff; very convenient location
Did not like the street noise into late evening.
The comfort of the bed and the location.
I particularly liked the room and the location of the hotel.
The reception staff was unwelcoming as we checked in.
Our room was located at the end of the hall and therefore was very quiet.
This particular Omni does not meet the igher standards we've come to expect such as double sinks in the bathrooms, down comforter duvets, etc. Also, there were burnt out lights and light switch dimmers for lamps which were not functioning.
Omni La Mansion del Rio расположен в центре города Сан-Антонио. Рядом с ним находится Салон и музей Buckhorn, а в 5 минутах ходьбы — Квартал Ривер-уок. Для удобства гостей предоставляется следующее: бизнес-центр, ускоренная регистрация при заезде и ускоренная регистрация при отъезде. Отель предлагает вам 16 конференц-зала(-ов) для проведения встреч и мероприятий.
на основе 1 520 отзывов
Правила зависят от поставщика и категории номера.
Новые правила отеля Omni La Mansion del Rio:
Ежедневная чистка помещений, обеспечение наличия санитарно-гигиенических средств.
Обеспечение социального дистанцирования в вестибюле.
Минимальный контакт с сотрудниками отеля и другими гостями.