Сан-Андрес — отели

Плюсы: The size of the room and bathroom, restaurants offers great choices of food, location was good too.

Минусы: Swimming pool was closed

Плюсы: Персонал, завтраки.

Минусы: Оплачивал номер с "видом из окна", 10 дней смотрел в окно на местных, ленивых строителей, в номерах нет табличек: "не беспокоить", "уберите пожалуйста", т.ч. о комфорте думать не приходилось так как во время близости с женой думал о том постучат в номер или нет, качество вай-фай отвратительное, в 21 веке можно решить эту проблему, пляж при отеле абсолютно не понравился, уходили в другие места. Гладильных принадлежностей в номере не было, хотя были обещаны, при бронировании.

Плюсы: Hotel Casablanca is definitely high standard, 100% clean rooms, staff is very friendly and quick also when I had some extra wishes with food or laundry they are incredible solution and customer oriented from Manager to receptionist, waiter/ waitress, taxis etc. The Hotel Manager Alex is quick and always friendly managing his staff and guests. The Hotel owns various restaurants around the building with delicious food not only at breakfast (which is very tasty)! Highly recommended. My experiences at Casablanca were absolutely above expectations, have been in many hotels (>100) over the last years traveling/ working around the globe, this Hotel at San Andres is one of the best I have been in terms of price & quality of services and food. Thanks again, Alex Donado and team! Steffen L

Плюсы: Alex was amazing, he helped with every little question and request we had with the most attentive and kind attitude. The pool is great, has a bubbling area. The room we got was huge, very nice bathroom and shower, and we even had view of the water. The location is great, very central and walk8ng distance from everything. Amazing breakfast, a lot of variety.

Минусы: The price is too expensive for what you get, you could be in an all inclusive hotel for the same price. The tv in the room had a very annoying signal error. The air conditioning had a minor leak.

Плюсы: - The restaurants are good - The waiters in the restaurants are really friendly - its good located

Минусы: - bad smell in the room (maybe mold in the aircondition) - the wifi was super, super bad! it‘s better in any coffeeshop (and for such an expensive hotel i would at least expect a working wifi) - the people and the reception are unfriendly and just wait for you to transfer the money (thats literally the first thing you need to do at your arrival) - the people at the reception don’t speak english and don‘t even try - the towels smell bad (must be a disgusting washing powder) - the whole property is not charming at all, the rooms are made for mass tourism - its super expensive

Плюсы: Location.

Минусы: Check in time is absurd. 4 pm? And they don’t make any effort to let you check in earlier. Also they take ages to clean your room. I came back to my room at 5 pm and it still was not ready.

Плюсы: The breakfast was really big and good. Somehow the only thing they can do good. But they had 2 people there in the morning making music during breakfast. Really loud. Colombian people seemed to like that. We didn't as it was really loud.

Минусы: As one can read in some other feedbacks also we faced the truth of a room that was not "dry". It was very humid, with mould on the wall directly over the bed (room 310) and also the bedding felt kind of "humid". We told the staff (there was no one who spoke proper english so it was kind of hard). A cleaning lady and a man (kind of facility manager?) Visited our room and he denied everything. Well, in the entrance of the room there was water dropping from a box in the ceiling. He said the bed was humid because the cleaning ladies use some spray. We wanted to change the room but it was only possible the next day. The night in this room was horrible, the bed was humid the entire night (we had the AC running the entire time!) And next morning also all our documents were kind of wet. As no one spoke english and our Spanish is just basic I wrote all points with google translator, handed them to the lady at reception and that was the only time they realized the situation. We received another room later that day and in the meantime we had no room. What we didn't like: they didn't offer a menu/drink in their facilities, they didn't have us a voucher or something for a dinner in one of their restaurant as compensation. That would have been the easiest thing to make us happy again or/and saying sorry. Long story short the new room was better but they gave us a room where the bathroom was only 1spm "big". But at least the room was dry. Also the bedding and the towels they smell SO BAD. It feels like someone smoked in them for 2 days. Also the pool towels smell that bad. I don't know how and where they clean them but it was horrible. So we recommend to bring your own towels to feel comfortable. Overall we had the feeling they don't understand how to treat European guests who are used to other service standards. Saying sorry (eg for that bad room) would have been the easiest thing but: nothing.

Плюсы: Brake fast is fantastic and location cant be better.

Минусы: Front Desk personnel is not trained to give simple solutions to passagers. I ask front desk to comunícate me to the airline and the answer was that they dident have autorization. Then I ask how to do it from my room and no one knows. Very polites but un usefull.

Плюсы: Good location,

Минусы: Hotel is 40 years old, they try to keep up, very overpriced

Минусы: People are very Friendly, have access to all one need in walking distance.

Плюсы: Отель расположен в самом туристическом центре, рядом с пляжами, очень удобно. Завтраки были прекрасными, все было вкусно и была живая музыка и все это с видом на море. Отзывчивый персонал помогал решать все мои возникающие вопросы. За это отдельное большое им спасибо!

Плюсы: The breakfast was AMAZING! Great variety, fresh and absolutely delicious!

Плюсы: Kitchen is well equipped. Location is in walking distance to the airport, to the main beach and to a big supermarket. You don’t need to take a taxi. They have their own scooter rental (80.000 $ a day) to explore the island on your own which we recommend. WiFi was slow but worked.

Минусы: Contact to the staff was not very personal. Nobody was around when we arrived and left. We always had to search for someone when we needed anything. General advice: if you don’t like mass tourism and duty free shopping you will have a much better holiday experience on Providencia which is completely the opposite of San Andrés.

Плюсы: location, 15 min walk from center

Минусы: Bed is'nt comfortable: we could feel the wood of the bed base, air conditioner did'nt work properly, was leaking all night so it got all our stuff wet and smelly, the floor was dirty in the bedroom and also wet because of the air con. No toilet paper in the bathroom + really bad smell. We told the clerk about the problems, we asked for a discount considering the situation and he could'nt do anything for us. Therefore, we told him that we would put a bad review on booking and the next day we've received a mail from booking with a noshow notification (maybe an attempt to avoid us writting or review?)

Плюсы: Location was good.

Минусы: Aircon insanely cold, and it’s either on or off. No changing he temperature. Bed sheets are far too old and small, fall completely off after 1hr in bed. Then your on the old scummy mattress. Shower full of sand despite cleaner just finishing up. No hand soap. Room and bathroom very small, with very low door frame. Hit my head twice. Paid during check in, but the guy didn’t have the 10k change. Said we’d get it later. On check out we told the other guy about it and we had to wait around half an hour for them to sort it out. We ended up on the phone to the owner. No communication.

Плюсы: We had enough area for everything. To have a kitchen and a fridge was very good. Although we booked a shared bathroom, the room next to us was empty so the whole apartment was just for us. Our flight was at 2:30 am in the night. We could checkout in the morning and leave our luggages in reception and go to the beach whole day. Later on they allowed us even to take a shower, which was awesome! We picked up our luggage at night and went to the airport.

Минусы: The bathroom wasn’t in a very top quality. The coach in the common area was very dusty. But they didn’t disturb us that much.

Плюсы: Best treatment you'll get, Juan is very helpful and nice, and will always make sure you have everything you need to enjoy your time in San Andreas. Thanks for everything!

Плюсы: It was very noisy. The bathroom wasen't Clean and did smell. No WiFi

Минусы: WE arrived early and it was no Problem to leave our luggage at the Hostel.

Плюсы: Location

Минусы: Shared bathroom but the wall between our bedroom and the shared bathroom had an opening therefore we could hear everybody going in and out, smell everything and lighted up all the bedroom. There is no window in the room and the ventilator did'nt work well, so it was so warm and had no air. Bed is'nt comfortable.

Плюсы: From the moment we arrived the hosts were friendly and welcoming and check-in was seamless. The living arrangement was a mix of apartments and hostel rooms in a locked private courtyard. Although that meant living in close proximity to local families, everyone was extremely friendly and accommodating. We had a private double room and shared bathroom, both of which were extremely clean with a no shoes and no sand policy. Towels were provided and fresh linen was offered mid-week. Air- con in room was a blessing. When we enquired about activities on the island, a chap was sent to meet us straight away and subsequently we arranged motorcycle rental with the option to embark on numerous other excursions.

Минусы: Our room didn’t come with kitchen facilities. Bed was propped up on a wooden platform which did mean we got the occasional flurry of ants joining us in bed.

Плюсы: Staff was nice and friendly... Close to the airport and city center