|Популярный аэропорт||Цюрих – Берлин Бранденбург|
Плюсы: Not much
Минусы: During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing.
Плюсы: Nothing. I was sold a ticket for 709 dollars and wasn’t told I couldn’t get on until showing up to the gate. Therefore I had to spend 1000 more dollars to book another ticket because budget air wouldn’t change or refund the flight.
Минусы: Not selling a ticket with a layover where someone with a US passport cannot travel through at the moment. Be more forthcoming.
Плюсы: The crew was super friendly and attentive. Best in flight service I have received in a long time.
Минусы: The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack.
Минусы: Very well executed.
Минусы: Flight was completely full and certain passengers were belligerent about wearing face masks. The cabin crew did not enforce mask wearing, stating “we are not the police”
Плюсы: Flight was cancelled. Kayak did not notify us. We found out by accident. There was no customer service from kayak. We had to solve with with the airline
Плюсы: Nothing. There was no flight. The flight was cancelled and you did not notify us. We found it out ourselves by accident. We tried to contact you guys but we could not call or anything other. You guys suck
Минусы: Notify your customers when the flight is cancelled. Thats the least you can do. Very unprofessional
Минусы: Our stewardess was not the friendliest!
Минусы: There was no food ...
Плюсы: it was ok.
Минусы: Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late.
Минусы: Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic
Плюсы: Everything was comfortable.
Минусы: I can't think of anything.
Плюсы: Not one thing about my experience.
Минусы: The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!
Минусы: I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.
Плюсы: flight itself
Минусы: delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!
Плюсы: Friendly crew
Минусы: Not piling up people like sardines in a can.
Плюсы: Nice crew and prompt service
Минусы: Crammed, narrow seats
Плюсы: Great crew & good complimentary food
Минусы: More seat pitch
Плюсы: Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate
Минусы: Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice
Минусы: A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable.
Плюсы: The crew were friendly, helpful, and attentive. I'd love to fly with them all the time
Минусы: The business class seat felt a bit claustrophobic when in lie flat mode
Минусы: Staff was very friendly, courteous and helpful.
Плюсы: All was Good, no special negatives.
Минусы: Not worth my time to comment.
Плюсы: Excelente atención, bebidas y comida durante toco el viaje
Минусы: Todo bien
Минусы: Too much nonsense with carry on and check in language.
I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.
Плюсы: 10/10 would recommend..
Плюсы: Crew was very attentive, and boarding and off-boarding was relatively easy
Минусы: The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated.
Плюсы: Crew was very helpful
Минусы: More entertainment
Плюсы: Crew was friendly
Плюсы: More or less on time
Минусы: Outdated aircraft. Flight took longer than usual.
Минусы: Swiss perfect as always, Barcelona ground worker disaster, as always....
Плюсы: Crew was very attentive and courteous
Минусы: More fruits and non-starchy vegetables would make food more enjoyable
Плюсы: Crew was very courteous and attentive
Минусы: More fruits and green (non-starchy) vegetables
Плюсы: The crew was great
Плюсы: The crew was very lazy and not professional
Минусы: Don't stop demanding from the crew
Минусы: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!
Плюсы: The crew was amazing and helpful. The food was really good and the flight was timely if not early to my destination.
Плюсы: The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.
Минусы: Swiss air returned my bagage damaged and there is no way to report it!
Плюсы: Free food, relatively spacious
Минусы: more food!!! REEE!!!
Плюсы: Wasn't awake, can't say
Минусы: Probably it would be nice to have a bit bigger screen with general information about the flight and local time
Минусы: Better choice of movies and classical music
Минусы: Better choice of movies
Минусы: Time schedule Better customer services
Плюсы: Everything was excellent on this flight.
Минусы: Maybe the food menu? But it wasn't bad.
Минусы: Nada, I slept through this leg and the staff let me be.
Плюсы: Swiss is my new favorite airline.
Минусы: Nothing bad to report. Book Swiss!
Плюсы: Friendly crew, smooth take off and landing and generous on things to eat and drink.
Минусы: None. Keep up the good work.
Минусы: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.
Плюсы: Entertainment was great, excellent movie selections, and games.
Плюсы: The crew was friendly and helpful.
Минусы: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.
Плюсы: Great flight
Плюсы: The crew and entertainment
Плюсы: the crew were so nice
Минусы: not enough room between seats
Плюсы: The flight was on time and fairly clean.
Минусы: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.
Плюсы: The food and very professional and friendly service.