|Популярный аэропорт||Осло Гардермуэн – Тронхейм Вернес|
|Основной аэропорт||Осло Гардермуэн|
Минусы: SAS had simply cancelled the flight and is effectively unreachable for the refund.
Плюсы: Nothing much
Минусы: The stewardess was rude and super pushy. It reminded us an old times of Ryanair
Плюсы: Crew was great
Минусы: Boarding is a zoo. Boarding by row is faster.
Плюсы: Consistent SAS quality
Минусы: Drinks expensive
Плюсы: No complaints.
Минусы: The plane was small. It was a quick flight though.
Плюсы: The Crew was great. Friendly and attentive.
Минусы: Very small seat. Had a big person next to me and was quite uncomfortable
Плюсы: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.
Плюсы: I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable.
Плюсы: Amazing crew, fast boarding.
Минусы: Uninspired food. I was served the same meals 30 years ago.
Плюсы: Coffee/water complimentary regardless of class. 45 minutes in the air.
Минусы: Very small plane. No USB.
Плюсы: Plane is clean and comfortable. Boarding was great.
Минусы: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.
Плюсы: The plane is clean and comfortable. The boarding was easy.
Минусы: The staff on all SAS flights seem a little lazy.
Плюсы: Crew was great. Flight was clean.
Минусы: I ordered vegan meals and only one of the meals were vegan. Someone had forgotten to bring the second meal for me on the plane.
Плюсы: I liked the service and the food
Минусы: The lack of movie choices
Плюсы: The crew was very attentive.
Минусы: The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family.
Минусы: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS
Плюсы: Ontime and efficient boarding with polite crew.
Минусы: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.
Плюсы: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.
Минусы: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.
Плюсы: Crew was sour.
Минусы: Crew could have been friendly.
Free snacks please
Плюсы: Professional crew
Минусы: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.
Top of the range airline.
Плюсы: Calm, friendly and professional crew, good food and spotlessly clean aircraft.
Минусы: Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.
Плюсы: The plane was nice and comfortable. The flight was only about 40 minutes.
Минусы: Everything was fine. A very quick, easy flight at the end of a long day for me.
Плюсы: The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.
Минусы: It was just a relatively quick, unremarkable flight.
Минусы: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!
Плюсы: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside
Also, the one cabin crew
Минусы: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.
Минусы: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.
Плюсы: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.
Минусы: I can’t think of anything to improve on.
Плюсы: Swedish lady good, Spanish lady not as much.
Минусы: Spanish lady.
Плюсы: Crew was very friendly and helpful. Entertainment had plenty of choices.
Минусы: The seats were very hard. It was very uncomfortable sitting that long I’m those seats
Минусы: Helpful flight attendant, kind check in attendant
Минусы: Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline.
Плюсы: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....
Минусы: Only serving beef as meal in economy was not great. A choice would be better.
Минусы: Meal choices - only serving beef in economy was not great.
Плюсы: To reach the goal.
Минусы: Food. Time.
Минусы: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,
Плюсы: Crew was good, especially from Beijing to Copenhagen
Минусы: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.
Плюсы: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.
Плюсы: crew was pleasant
Минусы: boarding was chaotic
Минусы: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.
Плюсы: Row of seats to myself. Free coffee.
Минусы: Coffee refill.
Плюсы: The seat was not as cramped as the Greenland Airways flight preceeding this.
Минусы: Not having additional fees for baggage. Please disclose that as part of the ticketing.
Минусы: Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge
Минусы: no peanuts?
Плюсы: Very enjoyable great staff,
Минусы: Lower prices
Плюсы: Flight was fine....
Минусы: ....but departure wa delayed over an hour
Плюсы: See previous note about lost bag.
Минусы: See previous note about lost bag.
Плюсы: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.
Минусы: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.
Минусы: Please see statement from SFO-> CPH flight.
Плюсы: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.
Минусы: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.
Плюсы: food good
Минусы: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.
Плюсы: comfortable plane
Минусы: small pastry with coffee
Минусы: Newer movies
Минусы: connection information very poor
Минусы: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.