Плюсы: The location is ideal. Ocean front with 3 beautiful pools. The property is expansive, clean and well kept.
Минусы: Information is lacking regarding pools, restaurants, shuttles and fees. A simple map of the 500 acres wasn't available when I inquired
Плюсы: The entire resort is clean and well maintained!!! We will definitely go back!
Минусы: Not much privacy on the balcony. Over looking busy and noisy pool area.
Плюсы: Is a good hotel if you rent a car to move around It
Is very clean and quiet I did not like the gym as I travel solo and needed fhe gym for mornings The gym is super small and located in a ackward room next to the spa. Would help if they moved that up and have you workout viewing the water. Lots of people used the gym while I was there so it needs improvement. The beach was always with waves. The water was not blue but more green. If you walk too far towards east you hit the river and the small mosquitos called "mimes" will eat you up. Restaurants were good but pricey. No cash acceptance so need credit card for all and the bank fees are high if you withdraw money in PR for any Chase person. Overall is a nice property hotel but not for singles unless you rent a car and move around.
Минусы: Found myself constantly asking the housekeeping staff to leave face cloths in room...or they wouldn't leave shampoo and soap....Not happy that restaurants are not always open for dinner...had the problem at one the restaurants...not enough offering in the category of restaurants...Very expensive to get to and from the property to visit other surrounding locations without having to rent a car...Needless to say I won't be coming back.
Плюсы: Location, Rooms, Beach Access
Минусы: Fee for parking, lots of extra charges, minimal beach activities
Плюсы: the view of the ocean from the room, the food in all the restaurants was excellent , felt very welcomed . everyone was very happy to please us.
Плюсы: Cheap price, but rooms have mold in bathrooms need to be updated. Not enough staff. Prices high for food and drinks. Recommend rental car because its far away from everything.
Плюсы: Loved it!
2,5 Так себе
Плюсы: View and pool
Минусы: Horrible service, poor food
Плюсы: The Gran Melia PR was absolutely amazing. The room was beautiful and the service was nothing short of amazing. I would highly recommend staying here on a visit to Puerto Rico.
Плюсы: Beautiful private beach, big pool, huge property (5 kms to get to the hotel from the main road), reasonable priced
Минусы: They only have a couple of golf carts that take you to your room. Staff can be rude sometimes. Bottled water only for the first night.
4,0 Так себе
Плюсы: Mi experiencia no fue buena. Nos dieron un habitacion que olia a humedad, pedimos cambiar la habitación el personal no fue muy amable. Nunca tuvimos agua caliente durante la estadia, los muebles estaban sucios. En fin la habitación fue un desastre.
Плюсы: Everything, from the villas to the enormous pool, the long serene beach, the extreme privacy, well manicured property, wonderful staff and luxurious settings.
Минусы: The pool bar and beach bar attendants were terrible. Stood at the pool bar looking to order drinks and literally not even acknowledged we were there ...walked to beach bar hoping to get better service. Nope same thing, he didn't even look at us.. Walked away empty handed two times.
Плюсы: This place is paradise.
Минусы: Not enough snack or lunch options.
Плюсы: The staff is very friendly and accommodating.
Минусы: Our first room smelled strongly of mold, had a noisy bathroom fan that had to be on to have light, a shower with absolutely no water pressure (because I think the water was going into the wall, hence the mold) and an air conditioner that wouldn't cycle so we had to just turn it off for the room to warm above 65 degrees. After discussing with the front desk, they moved us to a room in a better location that didn't smell of mold, had decent water pressure in the shower, but it's air conditioner had the same issue. The room didn't feel clean but we made the most of it because we had to.
The property's foliage is all old and sparse, just sort of pathetic.
We were at this property in 2011 and thought highly of that experience. It's gone downhill.
I've heard that if you have "red level" that it's a different experience. We didn't have that opportunity because we purchased last minute through kayak.