Рас-аль-Хаим — отели

Плюсы: The place was very nice also the view was amazing

Минусы: Nothing much but we ask for the room service for something it come late to us

Плюсы: Great Facility Junior Staff really make an effort

Минусы: Senior staff act like guests, and you are at their service

Плюсы: Big rooms, very good food

Минусы: Timings for pool, beach and kids club only till sun down. Which is a pretty short because there is nothing else to do at the resort and with kids in tow nothing to keep them occupied either.

Плюсы: Got checked in late and was upgraded to a villa with pool. Fantastic. Great location, beautiful area and beach.

Минусы: Lights in bedroom didn't work, restaurant selection is not that varied but overall I would return again for sure.

Плюсы: Nothing to like about this hotel as their management do not have any respect for customers any they only care about money................... The management of the Cove Rotana Resort rejected my confirmed booking during a Public Holiday, because a had a discount rate from my travel agency ................... The Hotel had increased their room rate during the Public Holiday and rejected my confirmed booking on a discount rate........., I made my booking before 5 days of my stay and at that time still there was a lot of rooms available, about the same time when the public holiday was announced.

Минусы: I made my booking through a travel agency and not through the hotel site for 3 nights ............. Before going to the hotel I contacted them for my booking, they adviced me that I don't have a booking and I should contact my travel agency. Without stating that the hotel rejected my confirmed reservation because of the discount rate I had. ............ When I contacted my travel agency, they assured me that my booking is confirmed and I don't have to worry. ........... When I arrived at the Hotel on my reserved day, the front disk had no respect for my confirmed reservation. They only answered me with "we rejected your reservation", after waiting in a long queue for my check-in ............ I asked to speak to their manager, waited for more time and asked for the Manager for few times before they show up. They simply answered "we are not responsible for your booking and your travel agency are responsible" ............. I tried to reach a solution with their managers, but they simply stated we are fully booked and can't offer you anything. What is worst, they had a booking for the second and and 3rd night of my booking, but they asked me to pay full rate and my reservation discount payment Is not accepted.

Плюсы: The pool view

Минусы: They always late for my orders... i get my bags After 35 minutes after check in !!

Плюсы: Beautiful beachfront with lovely pool area and lots of sun beds. Good restaurants, especially the Brazilian one. Tidy room, with comfortable beds and nice bathroom.

Минусы: Breakfast was not as good as I would expect from a resort like this. Check out was a bit slow.

Плюсы: Everything was great

Минусы: Checkin staff not very nice and too long cue to check out. No express checkout available.

Плюсы: OVERALL A GOOD FAMILY ORIENTATED HOTEL

Минусы: INITIALLY GIVEN A ROOM WITH A LOT OF NOISE (APPARENTLY THE HOT WATER HATING SYSTEM WAS ABOVE THE ROOM)AFTER THREE COMPLAINTS TO MANAGEMENT I WAS MOVED TO ANOTHER ROOM NOT SATISFACTORY AS I BOOKED TWO SEA FACING ROOMS BUT WAS MOVED TO TWO ROOMS WITHOUT SEA FACING VIEWS

Минусы: Pool is not temperature controlled! It was so hot. We complained and they said they will fix it! But next day it was same. They refused to turn on the chillers

Плюсы: Good selection of facilities.

Минусы: No extention to check out time which was problematic.

Плюсы: the green areas

Плюсы: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com

Плюсы: the hotel is great place for family vacation, beach is beautiful and the staff are freindly

Плюсы: the room view..

Минусы: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.

Плюсы: quiet, beautiful location

Минусы: The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.

Плюсы: My room wasnt available on check in, but because of this I was upgraded to a beach front room.

Минусы:

Плюсы: Employees are all well trained, only exceotion is the reception clerk.

Минусы:

Плюсы: The friendliness and the peaceful and restful environment

Минусы: A little dissaponted with the Coffee shop environment at Dinner and Breakfast

Плюсы: Good boating facilities

Минусы: It is not a 5* quality hotel. It is more 3 to 4 star.

Минусы: The staff was very rude! Calls to the reception were often ignored! Room service did not change bedding at all.

Плюсы: The staff was super friendly and helpful. The rooms are clean and comfortable - not super fancy, but perfect for getting a good night sleep. There are a lot of beautiful plants and flowers outside. Having the beach less than a hundred meters away is great!

Минусы: The weight room needed more AC units - it had two, but they just couldn't keep up! Along the walkway in between the hotel and the beach at night there is a disgusting scent... It's only in a couple of small areas, and I'm not sure if it's a stagnant pool of water, animal feces, or something else.

Плюсы: It's a nice place for everyone to be there

Минусы: I don't have anything bad to say