Рас-аль-Хаим — отели

Плюсы: Я здесь реально отдыхал. Часто засыпал на пляже, никуда не хотел выходить с территории, хотя арендованная машина стояла у входа, езжай - не хочу. Депозит при заселении попросили пару тыщ дирхам, рассчитывайте этот момент. Наличкой если в дирхамах отдадите, теми же деньги вам и вернут. Пляж отличный. С лежаками проблем нет. Плюс индивидуальные беседки, гамаки, ещё всякие точки отдыха. Водой пресной заваливают, полотенца в любом количестве без всяких карт. Номера просторные, с гардеробной комнатой, красивым интерьером. Кофеварка капсульная, чай - бесплатно и много. Два телевизора - зачем? Ну пусть. С флэшки фильмы смотрели по вечерам, телепрограммы вообще не хотелось смотреть. Попросил алкогольный минибар убрать, чтоб не провоцировал - моментом убрали и холодильником стало возможно пользоваться. А завтраки какие вкусные...

Минусы: Номер мне неудачный дали, над входом. Третий этаж. Выхлоп спорткаров досаждал своим рокотом. Особенно один мужик целый час газовал. Наслаждался он этим звуком, что ли?

Плюсы: Большой номер, хорошие завтраки. Большая , широкая береговая линия. Цены на еду, как в ресторанах мишлен, только качество не соответствует

Минусы: Ужины скромные, капучино на завтрак можно ждать минут двадцать, зонт около бассейна попросили принести, так и не принесли. Обслуживание слабое.

Плюсы: Everything was great, the cleanliness, the services, the facilities, etc. We enjoyed our stay and would consider visiting again for sure.

Минусы: Nothing in particular.

Плюсы: приветливый персонал

Минусы: температура в номере была 21 градус и мы не смогли ее повысить

Плюсы: everything was amazing but it would have been better if the jaccuzzi was included in spa. otherwise everything else was perfect. thank you

Минусы: wanted to use the jaccuzzi it could have been included in spa as the other hotels.

Минусы: Premium internet is super slow I paid 31 for nothing

Плюсы: Another amazing stay at the Waldorf, the staff we accommodating and even changed our room on arrival so that we were on the quiet side of the hotel. The adult-only pool is a dream and the reason we keep coming back.

Плюсы: All

Минусы: Nothing

Плюсы: Excellent hotel, comfortable rooms and friendly staff.

Плюсы: Jeyad is the best staff

Минусы: I forgot my charge in the room and went there after one day to get it back It took more than 45 minutes to get my charger back !!!! Which is not acceptable i have so many other things to do. One of the receptionist asked me silly questions which are not related to the thing missing such as ; were you the one who stayed? It’s none of your business. And asked me if the id card is mine or not ? I think the photo is clear enough to know the answer . And asked me about the time that i came. She kept telling me wait 10 minutes for the security and the 10 minutes was 45 minutes or more. After that the security gave me the charger but they didn’t give me the id card back until i asked them and they didn’t knew if it’s on the desk or in the staff room. The receptionist was english her name was ( carol) maybe. Starts with C

Плюсы: Staff

Минусы: Beds not clean

Плюсы: Actually I hope other hotels learning about staff how to deal with customers, i didn’t see in my life a staff like them.

Плюсы: The private pool although the umbrella was not fixed The birthday arrangement was soooo nice although they didnt do it on the time i mentioned

Плюсы: The most courteous welcoming and hospitable staff we have ever been with, right from the first security gate till even the house keeping teams and the random rides and activities, all tried to ensure a hospitable and comfortable stay. Very well done villas with private pools (1.4m deep.) The activities like horse riding, desert drive and wildlife feeding, falcon show, etc. are all excellent and exciting. Amazing experience for the whole family!

Минусы: The green lights in the ceiling

Плюсы: Everything was great this is the second booking for us

Минусы: The food price it was high

Плюсы: It is fair, comfortable bed,

Минусы: Not perfectly clean, ignoring my request to fix the TV and how to connect to my mobilel twise. Not a priveate pool while i have an enclosed swiming pool.

Плюсы: It was all excellent, the staff always gentle, smilling and ready to help and make us feel better all the time, the room was impeccable, the view of the dunes was surprising and the food incredibly yummy. I can say it was the best hotel I ever been.

Минусы: It was all excelent. I just have something very particular and specific to say, I would like to have left a handwritten note before leaving expressing my gratitude and happines about everything but there wasn’t any pen, pencil and paper notes in the room.

Минусы: Не указанно что часть комплекса находится на ремонте

Плюсы: Местоположение, кухня

Минусы: Долго обслуживают, в комнатах не чисто, мухи и комары, то что входит в комнату: шампунь , лосьон , зубную щетку выпрашивали, очень дорого, не соответствует цена и качество. В зоне сауны нет ни тапочек , ни халатов, полотенце выдают одну, которая мокнет и не поменяешь. Фен на всех один, нет элементарных вещей и много чего

Минусы: The staff talk too much

Плюсы: The look of the villas are amazing you feel away from everyone... pools are clean! Management is nice.

Минусы: Room wasnt clean it was dusty, gym closed, rain forest closed... none was mentioned in the main website or booking... breakfast was little, buggy drivers were driving crazy, in villa dining was really bad. (Late + food and juice were bad) thank you for upgrading my room but that was not enough because this hotel ruined my relaxation vacation!

Плюсы: I believe this place will be perfect in winter time especially for Safari & off road activities

Минусы: Too expensive, cleaning of the room can or should be better for 5 start hotel

Плюсы: Staff were very friendly, clean place and the sunset pool view is gorgeous

Минусы: We needed a club car to move from one location to another and it usually take time to arrive

Плюсы: Наличие багги, обслуживание в барах, качество приготовления пищи, предупредительный персонал.

Минусы: Очень мало пляжных раздевалок, душевых и зонтов. Много излишнего учета. В современных условиях целесообразно создать электронный учет, например по считыванию чипа с ключа номера. Целесообразно спрашивать у клиентов время возможной уборки номера.

Минусы: the facilities

Плюсы: Everything!! The place is very beautiful outstanding!! Breath taking place everything was amazing staff very lovely and helpful super friendly from the check in staff jessica i guess her name so lovely lady upgraded us because she knew we celebrate our anniversary, the buggy staff so kind and friendly the breakfast staff amazing food was amazing many choices and fresh the cleaning staff was amazing and friendly very helpful if there is more than 5 stars i would rate more from now we are thinking of the next stay in this beautiful property:) thank you cove rotana❤️

Минусы: Nothing

Минусы: Tv is very old, swimming pool also old

Плюсы: С самых первых минут пребывания в отеле мы были окружены заботой и вниманием персонала. От проезжей части до ресепшн нас довезли на автомобиле. Водитель был очень приветлив и поддержал беседу. Это наш третий визит в отель сети Rotana, но в The Cove мы останавливались впервые. Сотрудник ресепшн Varun в честь Нового Года предложил нам подарок от отеля - бесплатное повышение категории нашего номера от Делюкс до Виллы с собственным бассейном и видом на море! Varun был очень обходителен и весел. На ресепшн также угощают кофе, финиками и натуральным апельсиновым лимонадом. Далее нам помогли поместить наш багаж и сесть в открытый автомобиль, которые возят гостей по территории отеля, она огромная с роскошным садом. Водитель Saeed, очень приветливый, говорящий по-русски, довез нас до виллы, предложил осмотреть ее перед заселением, чтобы мы точно были довольны. Обслуживание номеров на высшем уровне, сотрудники отлично справляются! Русскоязычная девушка на ресепшн СПА очень помогла с выбором спа-процедур. Массажист Mary с Филиппин - профессионал и мастер своего дела, массаж очень понравился и действительно расслабил, Mary руками определяет все проблемные места в мышцах и работает над ними. Завтраки очень разнообразные и вкусные, порадовало изобилие свежих спелых фруктов идеального качества. Из панорамного подогреваемого бассейна открывается шикарный вид на всю территорию отеля и море. В саду живут поющие птицы, а в бухте - красивые рыбки, за которыми можно наблюдать с террасы. У отеля свой большой и чистый песчаный пляж с достаточным количеством лежаков с матрасами, бин бэгов и чистых полотенец. Море мелкое, вода очень чистая.

Минусы: Приехали на автовокзал через дорогу от отеля и не обнаружили пешеходный переход, его, как и светофоров, там нет, и также нигде поблизости. Переходить дорогу опасно, нужно брать такси просто, чтобы ее пересечь. Нельзя самостоятельно воспользоваться плитой на вилле.

Плюсы: Staff were superb from the minute we arrived to the very end when we checked out! Room was lovely but smaller than we expected for the superior suite which is their best ones. But otherwise it was very nice. The breakfast was amazing. Pools were nice although the one with temperature control could have been colder for summer. We had a lovely stay, we will be back!

Минусы: The spa facilities where the spa pool is could do with a fresh paint looked very tired particularly the shower area

Минусы: Poor customer service

Плюсы: Very relaxed. Food is Basilicio was excellent.

Минусы: A little pricey but we'll definitely come back.

Плюсы: Everything is simply amazing. Views, Property location, Staff, restaurants, kids area, pool and the beach.

Минусы: Nothing.

Минусы: Poor room service. Unavailability of item after the order was confirmed but no call back made to ask for alternate option. The incomplete course of meal was served. The food server also has no initiative to offer assistance

Плюсы: The design ( outside) ,room is very bad

Минусы: I requested for anniversary decoration, i reached at 3:30 and i see nothing. I call the room service to arrange now they told me that they will come at 6 pm. After i told them that i will right a bad comment in booking they send me someone to arrange. When he came, he brought flowers from the tree outside!, also they didnt bring the complementary cake until i reinforced them. There is no bath tap in the bathroom which is very unusual in 5 srats hotels! The floor was full of dust, after few hours of staying, our feet were totally black. The classic rooms also are very very small.

Минусы: On my arrival I have spent my day on pool, I have order snacks however I went to swim . When I return my place my food has been gone , non from staff no where is my stuff , I just pay money for nothing , otherwise location is prime

Плюсы: Отель замечательный с полным набор услуг и развлечений. особенно если покупать пакет для отдыха по системе все включено.

Минусы: Но, были сложности с работой кондиционера в номере. Не работающий кондиционер в основном ресторане. Бассейн охлаждается только один, и то он расположен достаточно далеко от основных мест и развлечений.

Плюсы: Room was clean and tidy. Felt extra comfort

Минусы: In room dining needs to add more Indian cuisine. Also fresh chicken and vegetables to be used instead of frozen.

Плюсы: Location

Минусы: Pool side service very poor. Poor quality food that was over priced in buffet. No decent coffee. Over priced alcohol. Rooms outdated

Плюсы: Very Cousy environment and relaxation place Staff were very appropriate and friendly

Минусы: Cleanliness of the place bedroom,bathroom.....etc Zero privacy from the beach side

Минусы: The ACs weren’t really cooling

Плюсы: - exceptional staff - special thanks to Liyla , Asad and Sameh from reception . - A lot of kids activities which made my three kids in cloud nine. - room is very clean and comforty beds - different swimming pools

Минусы: nothing basically

Плюсы: 1. Бассейн с морской водой 2. Официанты и уборщики очень дружелюбны 3. Мы были с тремя детьми и нас заселили в 12 утра, спасибо. В другие дни мы видели ждущих заселения людей в лобби 4. Этаж с номерами ground floor - отличный, удобно заходить, если расположен со стороны главного бассейна 5. Кино на крыше с мультиками 6. Шаттл до магазиров 7. Детский клуб отличный! Единственное, там есть азиатская девушка, которая ну никак не хочет находить язык с детками и требует родителей забрать детей, если не может с ними сладить. Молодой человек - воспитатель - просто супер! 8. Очередей на еду нет (середина мая)

Минусы: 1. Отель требует депозит с дебетовой карты (не кредитной, они уточняют) 6000 AED. Это немного меньше 2т долларов - это слишком! 2. Мы потратили почти в половину меньше депозита, а возврата остатка (почти 1 тысячи долларов) нам пришлось добиваться месяц!! Отель не хотел возвращать, ссылаясь сначала, что остаток зачтен нам в какой-то платеж, потом отписались, что "деньги идут, ждите". Прождали неделю, банк не подтвердил, пришлось просить отель прислать подтверждение возврата - они даже отвечать не стали. В итоге пришлось связываться с поддержкой главного Хилтона, только они к утру следующего дня решили вопрос. Оказалось, отель не возвращал деньги - "бухгалтерия не знала, на какую карту отправлять деньги" (мы за отель и за депозит платили разными), поэтому не стали отправлять.. Делайте выводы. Спустя месяц деньги поступили, на конвертациях мы потеряли деньги, отель никак не компенсировал данный инцидент вообще. Впечатление об отеле в итоге очень плохое. 2. Комары комары комары 3. В туалете нашего номера ремонта не было ну 10 лет точно, часто пахло канализацией, хотя сам номер вполне хороший. 4. Лужайки у номеров с плешинами и болодцами. Видимо, в некоторых местах проседает земля 5. По утрам оочень сильный неприятный запах канализации на лужайках и рядом с некоторыми бассейнами 6. Мало вечерних развлечений, диски с мультиками часто очень плохого качества 7. Оочень дорогой ресторан и бары. Рестораны а-ля карт просто ужас - интерьер: плитка бассейна и шпаклевка со следами ее наносившего, в качестве декоративного элемента 8. Батут с дырами, если насос отключается, то батут падает на детей! Мои дети как раз были в это момент в нем внутри! Это очень опасно! 9.

Плюсы: Location was perfect! Staff were very nice and accomodating.

Плюсы: Overall experience was amazing

Плюсы: everything was amazing the view the villa

Минусы: nothing

Плюсы: Salt water pool, beach, rooms, location

Минусы: Staff! Totally unfriendly!! The waiters at sunset pool bar purposely ignored us and delayed our orders. Bad presentation and gesture seen from a hotel for special occasions. Delayed service by housekeeping

Плюсы: Very good beach facility with activities, the person who checked us in was very professional and welcoming the hotel have all facilities that is needed for a guest.

Минусы: I thing the outside swimming pool is a-bit small if the hotel occupancy is high , water was too warm in it.

Плюсы: Гостиница супер! Цена и удобства amazing! Особое спасибо Евгении на рецепшенн. Всегда буду рад вернутся туда!

Минусы: Всп супер!

Плюсы: Location

Минусы: Ac, humidity smell in all rooms and floor

Плюсы: All about the stay, facilities, services & stuff

Минусы: The restaurant I wasn't happy at all

Плюсы: I was so satisfied with the reception , I would like to thank so much the lady in reception Ms. ALAA for her kindness . As well a big thank to the room cleaner MR. Subi for his extreme kindness and his extreme assistance . Overall I love the place because of the people who are so so so kind : MS ALAA, MR SUBI .

Плюсы: Food was great! Bed was comfy. Great value for money.

Минусы: Limited plugs in the room and the beach for the property is too far. It is on the opposite side.

Плюсы: Everything was amazing. I got an upgrade for the room i booked without being requested. I was offered cake and fruits without extra charge. Moreover, staff are so helpful. Staying was an amazing experience

Минусы: Minor remark. Sofa in the room i took was not in a good condition to sit. I think it needs to be replaced

Плюсы: More restaurant choice.

Минусы: Location was amazing with good facilities.

Минусы: I ECPECT MORE THAN ONE RESTURANT WHEN I POKED THE FULL BOARD

Плюсы: Everything is GREAT... the staff is very friendly

Минусы: Питание (обед и ужин). Завтрак отличный

Плюсы: Comfortable place , and the staff have a good experience for every thing and 5 star the reception staff especially ZAINAB. the place good for family.

Плюсы: Swimming pools

Минусы: Food not good at all

Плюсы: The hotel is nice, facilities are good and very family friendly. The staff is very friendly

Минусы: They did not give any late check out. We had to clear the room at 12pm sharp.

Плюсы: everything

Минусы: nothing

Плюсы: I love the place. Nice amenities. I love the numerous pools where you can choose where ever you feel like jumping in. I so love the Adult only pool area as it is not really crowded but as well i like the family area where there was the pool zumba! Just quite crowded, full of kids but that was fun!

Плюсы: hotel location

Минусы: room service , pool area very dangerous floor very slippery, call centre not very cooperative

Плюсы: Персонал настолько загружен, что порой даже дежурную улыбку выдавить не в состоянии.

Плюсы: Everything was fine we enjoyed our stay

Минусы: reception is always busy took time to check in and out.

Плюсы: Everything was good. Thanks for the thoughtful anniversary cake.

Минусы: None

Плюсы: View and pools are good

Минусы: Room AC was not so cold.

Плюсы: Breakfast and Dinner was good. Location is superb.

Минусы: Nothing, All good.

Минусы: The main buffet restaurant had very poor variety and quality of food. Despite just myself and my partner staying, and paying for an upgrade on arrival to be located in a more quiet and seclued area of the resort, we were allocated an adjoining room and the family staying next to us were extremely loud and disruptive. Screaming children and banging doors all day and night. There appeared to be someone constantly dragging furniture back and forth along the floor in the room above. The bedhead in our room was dirty and stained. Pillows were terrible. Definitely not a hotel to stay at if you want a relaxed getaway with your partner.

Плюсы: Все для полноценного отдыха, великолепное обслуживание

Минусы: Дно пляжа все покрыто растительностью

Плюсы: I did enjoy

Минусы: Nothing

Плюсы: Loved the bed, linen and especially the pillows . Appreciate if anyone could contact me to get information over it . I would like to buy 4 pillows and pillow cases if it can be sold directly to me . It was so relaxing.

Минусы: Wish the hotel had sauna or steam room

Плюсы: Breakfast was nice and the place is easy to find.

Минусы: The bidet is always leaking.

Плюсы: Good formoney value, great staff, great lication and clean

Минусы: Added more facility

Плюсы: Excellent value for money. For the price, the quality of the hotel and breakfast was excellent. The staff were friendly and helpful. The location is good - right next to a mall with different options for restaurants if you fancied eating out.

Минусы: Could have more vegan options for breakfast.

Минусы: Самое интересное, что в этом отеле мы не жили!! И почему букинг списал деньги, и еще считает, что мы тут проживали, совершенно непонятно! Обращение к поддержке букинга не дало результатов, после сообщения мной в службу поддержки номера брони и пин кода, все общение со мной прекратилось! Вот, здесь хоть напишу, может разберутся в ситуации???

Плюсы: The staff are very friendly and very welcoming, especially Monika in the reception. She was very helpful and very nice. Then room was very clean.

Минусы: Nothing.

Плюсы: Расположение

Плюсы: The place is a value for money. The staff were really nice and helpful.The location is good too. Sadly,we didnt have much time to explore everything as we only stayed for one night,but we will definitely come back again!

Минусы: I didn't quite understand making the usage of the beach and pools at the sister hotel not free from Sept 1. Is it because of the tourist season or will that be a permanent thing? The hotel's pool was a bit smallish,so,definitely one would love to use a bigger one and a beach too.

Плюсы: Big and beautiful property with great staff and sun shine filled lobby

Плюсы: Affordable rate , cozy rooms for relaxation

Плюсы: Very Clean and helpful staff

Минусы: No valet parking

Плюсы: The breakfast was fantastic, lots of variety and my kids love it. The location was so peaceful and gives you a mountain view that's totally relaxing. The staff was so accommodating especially Mr. Kim. Kudos to all the staff :)

Минусы: the pool is so small and not for kids.

Плюсы: The breakfast its very good! Especially the staff their.

Минусы: Some staff at the reception are not so good not approachable.

Плюсы: The reception staffs( sorry forgot to get their names) are awesome, facilities are great! Shuttle always arrived on time. It was an awesome 5 night stay in Doubletree by Hilton RAK. Kudos to the housekeeping team also for always keeping our room clean and tidy and giving me a surprise present on my birthday. We had a really great experience staying in the hotel. We will surely be back.

Плюсы: Кровать удобная, полотенца, халат и косметика для душа приятные.

Минусы: Мы были в Дубае и хотели уехать от суеты. В отзывах прочитали, что гостей возят на красивый пляж другого отеля и решили насладиться морем. Итак, сам отель представляет собой 15 этажное здание и бассейном на крыше, который работает до 18:30. Так как режим очень странный, искупаться там так и не удалось. Публика в отеле представляет собой 80% выходцев из СНГ, немного разбавленных арабами и европейцами. У нас было 2 номера на 10 этаже, один побольше, второй поменьше, хотя бронировали номера одной категории. В номерах окна не открываются вообще, в душе не плотно закрывается дверь и в какой то момент вода начинает течь на пол. В одном номере были одноразовые тапочки, в другом нет. Есть минибар с зашкаливающими ценами( к примеру баночка колы стоит около 25 дирхам, в магазине такая же 3 дирхама). Есть чайник, чашки, набор чая и кофе, ложек нет. На рецепшене есть русскоговорящая женщина. В лобби сидят 2 дамы, впаривают мех, украшения и экскурсии нашим соотечественникам. Про лифт, это отдельная песня, в здании 3 лифта, один из них для персонала, утром и вечером, когда ходит автобус на пляж, лифт ждёшь 10 минут. В какой то момент кнопка вызова на 10 этаж не работала, мы вышли на 11 и решили спуститься по лестнице, когда туда выходишь, дверь блокируется и это ловушка, пришлось идти до 15 этажа, так как дверь там разблокирована для посетителей бассейна. Вокруг отеля есть немного инфраструктуры, но надо топать пешком. Бесплатный автобус возит в ТЦ. Про автобус на пляж, утром и вечером его оккупирует толпа народа, толкотня и ощущение, что ты на родине и это маршрутка в час пик, ехать минут 30...Мамаши проталкивают вперёд своих детей, они им занимают места, все по нашему, в общем. Атмосфера в отеле с пляжем, будто ты в Турции или Египте, аниматоры, много детских развлечений. В море синие медузы, отель и пляж не живописные, лежаков много, зонтов мало, понравился центральный взрослый бассейн. Вообще в городе очень скучно и вечером делать нечего.

Плюсы: Cookies shoud be provided extra if ask by guests Cookes are fresh and delicious test

Минусы: Excellent services and greatly feel

Плюсы: Food

Минусы: The value. There were water leakage in the kitchen and no one did anything about it. The fridge was dirty

Плюсы: Location and comfortable room

Минусы: breakfast and swimming pool

Плюсы: The room was nice and spacious and house cleaning were fabulous and very attentive.

Минусы: We were in room 1410 which is a junior suite, however regardless of our upgrade the room didn’t meet the expectations of a junior suite, the room was spacious yes however the bed was not very comfortable and the bathroom reeked of sewage and was very uncomfortable to enter the bathroom each time. The receptionist staff were lovely to us however very publicly rude to their training staff and was not a nice thing to watch.

Плюсы: Staff , Room as we were upgraded to junior Suite , Reataurant staff behaviour on Breakfast and we were allowed to use Marjan Island facilities . Excellent .

Минусы: Swimming pool is small and area was not clean and no one available to assist in the towel and suna area. Lifeguard was available.

Плюсы: Breakfast tea was fantastic. Great for kids.

Плюсы: Отдыхаем с ребенком 2ой раз в этом отеле.Очень благодарна персоналу отлеля за очень теплое отношение к моей дочери.Второй раз я приехала именно в этот отель по этой причине. Питание хорошее, чистота. Трансфер до моря ходит регулярно,но я бы добавила еще один днем ,так как не очень удобно сейчас .С пляжа можно уехать только в 13 и 16 часов. Нужно добавить еще в 14часов .Вокруг отеля много магазинов.

Минусы: Есть недостатки- не открываются окна в отеле и плохо регулируется кондиционер.Шумит.

Плюсы: I wasnt expecting that a lot of things were missing inside our room like a toothbrush, slippers, only one box of tissue in the room, very few towels, there was a pad paper on the desk which i appreciate but no pen. Given the name of the hotel, our overall stay didnt reach our expectations but we had to give plus points to the staffs especially the front desk coz we really did made a lot of requests from them during our stay and they were really helpful.

Минусы: I wasnt expecting that a lot of things were missing inside our room like a toothbrush, slippers, only one box of tissue in the room, very few towels, there was a pad paper on the desk which i appreciate but no pen. Given the name of the hotel, our overall stay didnt reach our expectations but we had to give plus points to the staffs especially the front desk coz we really did made a lot of requests from them during our stay and they were really helpful.

Плюсы: Value for price Room was very clean and big

Минусы: The hotel food

Плюсы: Staff Rooms Food Great for families

Минусы: Pool is too small

Плюсы: There is open beach

Минусы: Can not park near the villa which one have to walking inside and outside there is baage but take long time to come

Плюсы: Спокойный отельчик ... мы отдыхали с семьей . Нам все очень понравилось . Номер был с видом на море . Очень здорово. Море чистое.

Плюсы: Food Swimming pool Beach was very clean Location

Минусы: Kids playing area is very poor I had a small lizard inside my room I got a late check out till 1 unusually u give me till 2

Плюсы: Тихо ,много зелени, огромный пляж, хороших вход, приветливый персонал

Минусы: Выбор в ресторане небольшой. Но по вкусу всегда находили . Обслуживание в ресторане не всегда расторопное. Бывало ,что напитки приносили, когда уже собираешься уходить) Но в целом очень приятный отель! Жили в домике на берегу .1 этаж ,и каждый вечер у нас был свой вид на морской закат ...

Плюсы: Breakfast and location was good

Минусы: Dinner variety next day was less

Плюсы: Very relaxing for a family. Pool and beach is very nice

Минусы: I wanted to extend one more day but the price directly at the reception was almost 595 dhs including taxes. The room was upgraded that's why. However they should have obliged as it was an auto upgrade.

Плюсы: The place is amazing!!! Excellent service. Would love to come back in the winter!

Минусы: Absolutely nothing!!!

Плюсы: Пляж, номер

Минусы: Шумно

Плюсы: Everything

Минусы: Nothing

Плюсы: Good selection of facilities.

Минусы: No extention to check out time which was problematic.

Плюсы: the green areas

Плюсы: Excellent service, not too busy, great water sports on the lagoon. Good value with booking.com

Плюсы: the hotel is great place for family vacation, beach is beautiful and the staff are freindly

Плюсы: the room view..

Минусы: few stuff during busy days, which cause delay during check-in and check-out.lack of facilities in the room for example, no bath robs, no boiler, no tea or coffee, no iron) which should be available in all 5 starts hotels. the resort is very big but still have only 2 small pools which makes them very crowded.

Плюсы: quiet, beautiful location

Минусы: The food was selection was ok but not what I would call 5 star standard. There was no ambience in any of the restaurants.

Плюсы: My room wasnt available on check in, but because of this I was upgraded to a beach front room.

Минусы:

Плюсы: Employees are all well trained, only exceotion is the reception clerk.

Минусы:

Плюсы: The friendliness and the peaceful and restful environment

Минусы: A little dissaponted with the Coffee shop environment at Dinner and Breakfast

Плюсы: Good boating facilities

Минусы: It is not a 5* quality hotel. It is more 3 to 4 star.

Плюсы: Amazing staff and provided a wonderful experience. From checking-in to getting almost 3hours late checkout, I must say that the customer service quality is far better than most of the 5* hotels I have been to in Dubai.

Плюсы: I liked the cleanses and the staff overall everything is good

Минусы: maybe the building materials it allows the voice to come out so we were hearing the others voice in their rooms ;)

Плюсы: Honestly saying, everything was superb, the property is very clean and welcoming, it is a place to be ....

Минусы: All is well ...

Плюсы: Filipina Staff at the reception and the bell boy

Минусы: Ac is a bit noisy Theres no shuttle from Bin Majid Hotel to Bin Majid Acacia

Плюсы: Staff and cleanliness. Pool Near beach resort

Минусы: Small room

Плюсы: Adnan is amazing as always

Минусы: There is only room breakfast need to be one standard please Dnt keep on change

Плюсы: Smooth and quick check-in and check-out process. Also, was upgraded to Junior Suite with pool view, much appreciated Hussain. Thanks to Adnan for the late check-out. Great promotions for Food & Beverage. Highly recommended, will definitely revisit.

Минусы: I guess it was the noise of the housekeeping trolley in the corridor early in the morning that woke me up. Consider having a carpet in the corridors to reduce the noise.

Минусы: Плохо что нет трансфера в Дубай, хотя бы один раз в 2-3 дня. Не все могут позволить себе такси.

Плюсы: The staff was very helpful specially hussain in reception

Минусы: Washroom a bit old

Плюсы: I like the staff they are very friendly and helpful...

Плюсы: Билеты по 85 дирхам в Дрим ленд аквапарк. ВСЁ! Работать отельерам и работать над качеством предоставляемых услуг. Но "пакетники" всё схавают!

Минусы: Работать отельерам над собой и работать... Шатлбасс на пляж - отстой! Интернет в номере -отстой! Питание - аналогично.

Минусы: The staff was very rude! Calls to the reception were often ignored! Room service did not change bedding at all.

Плюсы: Friendly service

Плюсы: The staff was super friendly and helpful. The property is clean and perfect for a weekend getaway. Location is ideal and easy to find. Food was great and definitely value for money. We will surely come back

Минусы: Nothing negative to say, all was great

Плюсы: Отель в возрасте. Стараются привести в хорошее состояние. Кухня хорошая. Голодными не останетесь. Персонал приветливый. Номер хоть и маленький, но чистый и после ремонта.

Минусы: Привести в порядок бассейн. Песок на пляже горный и из-за этого море кажется грязным. Было много медуз. За эти деньги нормальный отель, но не ждите уровня Турции.

Плюсы: Мы путешествовали по всем эмиратам, и этот отель я брала с самым низким рейтингом и самой бюджетной ценой, но на сколько я была удивлена, когда приехала в него.... Не понимаю, за что у него такой низкий рейтинг, очень хорошее место. Да, он не в городе и если вы без машины-пешком до центра города не дойдете. Но рядом залив, довольно хорошее питание (за эти деньги!), много дополнительных сервисов, есть аниматоры для детей. Мы советуем, если вы на машине-идеальный вариант на несколько дней.

Минусы: кошки!!! сделайте с ними что-нибудь. Я люблю животных-но они то с лешаем, то еще с высыпанием каким-нибудь. Дети везде руками лезут и в песке и в траве, а там эти жн кошки и трутся и писяют и какают. Надо принимать меры.

Плюсы: The atmosphere i got there

Минусы: Nothing much

Плюсы: Staff is very friendly, I asked for late checkout and they didn’t charge me. the variety of food in the restaurant

Минусы: Washroom in the room doesn’t have water drainage so imagine after 3 people taking shower how it will look like!!! Access to beach is very challenging as you need to take around 30 stairs down to reach the beach and there is no bar available at the beach. All inclusive is a full board option with all inclusive drinks with limited time (till 11 pm only) then you have to pay for any drink.

Плюсы: Very friendly staff. Timely room service and value for money. The playlist at the pool :)

Плюсы: location ,, the beach ..

Плюсы: The staffs from the entrance to the reception they are all nice and accommodating.The receptionist named Mikaela if not mistaken was so kind and very cheerful.The sparkling room was overlooking the seaside ,with spectacular view.The environment from the pool area to the seaside was totally relaxing ,its a wow!a a very big wow!most recommended..

Плюсы: Kareem at the reception was very helpful , and very nice. I wish all the hotels to have people like Kareem.

Минусы: the noises can keep you awake 24/24. old rooms not refurbished

Плюсы: Staff was wonderful, very warm greeting from ms.mica , mr john and mr umesh took care of us on pool side and restaurant during dinner .. there was no indian dish available he made available for us on special request to chef .

Минусы: Bathroom was leaking needs, maintenance.

Плюсы: location

Минусы: breakfast

Плюсы: the hotel very nice and clean

Плюсы: Roim is clean , big enough.. toiletries are avilable. room accommodates almost every needs of the guest even u booked the cheapest hotel.

Минусы: there's no bath robe for guest,

Плюсы: Liked the cozy setup and vintage style rooms.. It could be more better with options for TV..

Минусы: The reception was absolutely off the way.. There were no smiling faces.. All were so pathetic and felt like we owed money to them.. I mean its high time they change the staff or train them to be pleasent.. Especially one Philippino guy can't remember his name.. Very pathetic and was very rude one the first sight.. Rest all was manageable.. Breakfast absolutely waste.. Pls change the menus..

Плюсы: Well organized hotel and I would like to appreciate sultan for his best service really he is very helpful and professional.

Плюсы: Comfy and not bad beds.. But money is too much for this type..

Минусы: Staff was really bad and pathetic..

Плюсы: Location Very quite

Минусы: Room was very old furniture that time .has 3 times different staff to fix the tv.

Плюсы: loction is ok

Минусы: every thing is ok

Плюсы: Nice location, very quiet overall superb

Минусы: i Travel from Abu Dhabi and I went to check in around 12.30 the receptionist Ms Grace was rudely reply to me our policy check in time 2:00 pm,i really respect for policy but same time she should consider as long traveler response.as a hospitality she need to get more training, for nice hotel to maintain their standard.

Плюсы: Location

Минусы: Good

Плюсы: Actually the hospitality was great and staff were amazing , we've been offered free upgrade from the reception to super deluxe room with antich tools

Минусы: Nothing

Плюсы: Персонал отеля, бассейн, сауна, рестораны на территории отеля

Минусы: Уровень чистоты в номере. Кондиционер работал издавая странные громкие звуки, Температура воды в душе была либо кипяток, либо ледяная.

Плюсы: Very friendly staff . Thank you

Минусы: Food need to add some Asia dish ...

Плюсы: Everything in this resort is fabulous , specially the staff of this resort . I would really like to thanks to Mr Julfi ,Mr Faisal In reception with there other member and the person who guide me up to my room Mr. Netra . This people had treated me as a king . Thanks to all of you

Минусы: Swimming pool not open till night

Минусы: I changed 3 rooms , washrooms with worst sanitation.

Плюсы: Every thing

Минусы: E very thing

Плюсы: Nice beach and swimming pool.

Минусы: e resort was renovated. in general it doesn't look worth for 4 stars. Room is quite small, toilet is rarely dirty. They have a very nice beach and swimming pools. However, lack of green and landscape brought us the poor picture of the resort.

Плюсы: Very Pleasing staff. Faisal, Bibin, Sooraj Harish, cab drivers Salem and all the staff at the pool entertainment team were excellent. The customer centric culture is very much visible in their behavior.

Минусы: Sauna was not working and the Gym needed to be better

Плюсы: Приветливый персонал , вкусная кухня. Номера стандарт соответствует фото и описанию

Минусы: Нахватало лежаков на пляже и около центрального бассейна , номера в корпусе Кабана очень не комфортные ,наличие насекомых . При заказе лучше доплатить и жить в стандарт и выше. В столовой нет салфеток , не хватает приборов , персонал не успевает справляться с подготовкой столов .На пляже медузы и водоросли .

Плюсы: The location and facility

Минусы: The which I stayed in Ac was not working and difficult time

Плюсы: Location beach side

Минусы: Check in

Плюсы: Every thing was perfect and all stuff was amazing I would return back soon my kids call it our new home

Минусы: If swimming pool time up to late night could be perfect

Плюсы: Cheap selection of drinks ... no real hot drinks

Плюсы: Отель именно за эти деньги, ну может немного переплатил. Персонал улыбчивый, если бы еще хоть один русскоговорящий сотрудник в смену - уже прогресс бы был. Море. Теплая вода. Хороший пляж. Если вы едете отдыхать - отдохнете. Если искать минусы - взвоете еще на ресепшен. Из плюсов по сравнению, прости Риксос и Хилтон напротив, ни разу не было проблем с желудком. Хотя готовы были и набрали кишечных лекарств. Если вы фанат муравьев , то вы а-ля на муравьиной ферме. Их много и они везде

Минусы: Если это кто-то читает: Чистота - над этим бы поработать. Вы же не Египет! Посуда встречается грязная. Справедливости ради отмечу, что персонал в столовой при нас периодически протирал стулья и столы. Ходят с такими спреями на поясе. Волосы в пище передал персоналу. Кивнули и все. Даже sorry не сказали. Уборка номеров - желательно их все-таки мыть (пол). Не регулируется кондиционер. Однообразная (хоть и достаточно много) пища. Острая. Не повезло с временем - за забором началась стройка и ночью работали бульдозеры. Дверь - не очень изолирует звук... Номер ожидали Шале, как при букинге. Может то, что мы получили, оно и есть. Но я ожидал другого. Душ без лейки (женщины поймут).

Плюсы: Быстрое обсуживание, парковка для постояльцев.

Минусы: Шумоизоляция в ванной комнате должна быть улучшена. Если кто либо пользуется ей из соседей, все слышно в компнате и мешает спать.

Плюсы: Отель просто супер для этой цены. Все чисто, аккуратно, нормальные вкусные завтраки, очень приятный персонал, особенно хочу выделить Фариду и Мишеля. Спасибо!!!

Минусы: Слабая шумоизоляция

Плюсы: Helpful staff.. Especially Mr. ANURAG was ver courteous

Минусы: No food available after 12 am

Плюсы: Location, price, staff and hygiene

Минусы: Nothing. It was a perfect stay

Плюсы: Thanks to Mr.Raj and good staff

Плюсы: Spacious room

Минусы: No swimming pool and bath tub

Плюсы: Location wise condusive to us and the facilities are good also nice approach of the staff.

Плюсы: Good value and clean room

Минусы: The staff who assisted me during the check-in gave me a breakfast discount voucher that can be used the next day, I thought it was cool and great. However, when we used the voucher next day during the breakfast a “lady” staff advised me that it is only applicable on Fri/Sat (not Sunday, that day). She keep on insisting then I asked her that I agree to pay the standard breakfast charges but she has to write the staff name who assisted me upon check-in at the back of food discount voucher then give me back the voucher. She refused to give back the voucher and she will speak to the Manager. To cut the story short, they honored the discount voucher and I only paid the discounted charge. My point is, why she needs to insist that the voucher cannot be accepted then they honored it later on. As a Customer Service person, she must check first with the Manager before insisting to charge the amount to customer. We have waited for almost 30mins in the restaurant and we decided to come back to the room. They notify me on the final decision at the room.

Минусы: Very Good Hotel, good location and very Good staff's.

Плюсы: The bed

Минусы: The location is easy and very quite place to stay

Минусы: The room was good, clean. The reception team was great. - a big thanks to Mr Mohamed " Manager ",

Плюсы: The suite was spacious and had all basic facilities. The hotel was neat and comfortable. Breakfast was available and parking was available too

Минусы: The receptionist seemed a little annoyed by our big group (12 adults and 3 children) but overall the checkin and check out process was smooth with little waiting time. Nobody answered the phone at the reception as I kept trying dialling various numbers including room service which was an off for me. Also the closed showers in the bathroom was a little too tight on space. And wouldn't allow free movement of hands.

Плюсы: - Location - Value - Friendly Staff - Got my room upgraded immediately - Spacious Room

Плюсы: По просьбе заменили номер на категорию выше. Отзывчивый в целом персонал. Valet парковка. Рядом набережная и мангровые леса. Сам не ездил (был с маленьким ребенком), но кажется интересным развлечением сплавать к ним. Сносный завтрак, но без изысков. За 2 дня не надоело.

Минусы: Заказывали номер для некурящих. На ресепшн еще раз уточнили этот момент, так как путешествовали с 10 месячным ребенком. Нам подтвердили, что номер некурящий. Получили ключ, заходим, а там накурено как в тамбурах электричек в 90е. Ужасно. Попросили заменить номер. Ждали. Предоставили другой. Был непрокуренный, но с сильным запахом сырости. Согласились так как уже ночь была и хотелось спать. Ковер очень грязный. Да и целом с уборкой проблемы. В детскую кроватку побоялись ребенка класть. Матрас, по-моему, никогда химчистку не проходил. За деньги предложили поехать на пляж в отель, с которым они компаньоны. Пляж там так себе, мягко говоря... если вы на машине или на такси советую поискать в интернете и поехать на пляжи других отелей.

Плюсы: Всё понравилось

Минусы: Всё хорошо

Плюсы: Everything good and nice

Минусы: Good but there are certain points are inappropriate in the hotel use cleaning workers Same elevator for guest about going down the elevator delayed or attracts me to the last floor

Плюсы: Everything was excellent especially the reception of the customer and the attention to it I am really very satisfied at this hotel

Минусы: Really nothing

Плюсы: Very calm and easy place Amazing team specially shiela in the reception And very supportive and they take care very well of all customers

Минусы: Nothing

Плюсы: One of the best hotel in rak very friendly and best service

Минусы: Nothing all izz best

Плюсы: I like everything

Минусы: Nothing

Плюсы: The receptionist at check-in was so friendly she upgraded my room thankfully The staff Sheila made the checkout smooth to me. Many thanks to her keep the smile

Плюсы: Located at very good location near to the place i had business meetings, place was nice tidey and clean, received good welcome from vallet staff, then a warm welcome from the bell boy Mr. Noor from Bangladesh a great person and later when I went to the reception again met a great person Mr. Rakesh from India who upgraded me with the spaciuos rom, food and room service was also nice

Минусы: Nothing everything was perfect due to this my trip was awsome surely will recomment this place and will stay here always when I am in RAK

Плюсы: Location & room size

Минусы: Nothing

Плюсы: I like all staff they are all entertaining and so friendly.

Минусы: Nothing

Плюсы: Staff is so good and they are really professional. They know what is the hospitality. Recommended to all

Плюсы: We stayed there for 1 night, everything is around (mall), city... we enjoyed it a lot

Плюсы: It is my pleasure to share my experience in Royal View Hotel located in the heart of Ras Al Khaimah-UAE. They will not take much more time to allow the room for me. I have to put a word about the staff in the desk while I am check out Ms Regina and Mr Clenton, They are highly professionals and so please full to the guste.....It my observation and experience during my stay in the property. Best Regards...

Плюсы: The location the price is good

Плюсы: В шкафу на полочке лежал Коран и коврик для молитвы. Не являюсь мусульманином, но мне показалось это очень милым

Минусы: Заселили не а номер, а в бум-бокс.

Плюсы: The rooms and the facilities are nice but there was so much noise from the bar on the roof and couldn't get any sleep at all in the night also there was continuously some sort of sound in the room. If you want to relax and rest this property is not the right place.

Минусы: There was lot of noise from the bar and there was some sort of noise always in the room.

Плюсы: Останавливались проездом на два дня . Отличное соотношение цена/качество . Дали номер с более высокой категорией, чем мы бронировали . Свежий ремонт , чисто , аккуратно . Удобное расположение около торгового центра , где есть кафе и ресторанчики . Очень приветливый и внимательный персонал

Минусы: Не было горячей воды , это доставило дискомфорт .

Плюсы: First the AC was very hot and I informed them more then 3 time but without any solving the problem. Second the bathroom it's not clean and not selling of the bathtub not good if you thack shoower the bathroom have a lot of water on the ground. Therd the bathroom not having tawell you need to call many time to arrange them. Finlay the telephone was not working.

Минусы: Every thing

Плюсы: Great wash and shower room

Минусы: Room services and receptionist

Плюсы: Близко к торговому центру, просторный номер, есть бар и кальянная

Минусы: Окна отеля выходят на автостраду, по ночам очень шумно даже при закрытых окнах. В номере не убирались, в центра ванной комнаты собиралась лужа, очень неприятно. Негде погулять, заселятся исключительно пользуясь машиной. Вокруг отеля идёт стройка

Плюсы: The rest

Минусы: The music in the lift

Плюсы: location

Минусы: Facilities

Плюсы: The cleanliness is a good thing for me!!!

Минусы: Nothing in specific!

Плюсы: It's a nice place for everyone to be there

Минусы: I don't have anything bad to say

Минусы: The payment process was different from a program above AED 25 125

Плюсы: Everything as expected, respectful staff Mr Jassar, great atmosphere and quiet place! It’s a very peaceful place and I can wait to be there again

Минусы: nothing

Плюсы: Very nice place with good customer services

Минусы: No paved street to the hotel

Плюсы: Nice and clean rooms.. staff good. Very good rates .. overall good experience.

Минусы: Na

Плюсы: Цена и качество соответствует! Чисто! уборка каждый день и бесплатно WiFi и вода .

Минусы: Далековато

Плюсы: Clean rooms

Минусы: Road access to hotel not paved Iron not available at room( took 1 day to bring old, heavy not practical iron) Small tv No complementary water at room

Плюсы: Good service and value for money....

Минусы: Nil

Плюсы: Comfortable with the place, ambiance, cleanliness. Cheap in price. Relaxing. Staffs are accomodating, parking area was good that's all

Минусы: One of the staffs was annoying during our stay, while we were sleeping he suddenly knocked on our door just to asked about the food knowing there is telephone in the room.. before they asked for 1 ID only but now we presented two.

Плюсы: Room cleanliness

Минусы: Nothing

Плюсы: Specially for room facilities cleaning and intiriere It almost perfect...

Минусы: Staff if not bad but just they try to make fast check in and check out... Without any delayed

Плюсы: No study table to put laptops book etc

Минусы: Small rooms

Плюсы: Ma shaa ALLAH reception staff fast check in process very helful staff

Минусы: Nothing

Плюсы: Beautiful place with nice and exilent sarvicese....

Плюсы: Excellent price

Минусы: No non-smoking roms

Плюсы: Bed comfortable and food and drinks inside the room

Минусы: Room in first floor for message center more girls sitting outside in passing area and beside elevator And tv not working properties and no signal

Плюсы: Morning & afternoon staff smiling, professional

Минусы: Under the bed in floor full of waste Bedsheets with spots where and there Dust in table and chair

Плюсы: Staff was good room was clean and comfortable and location was nice

Минусы: No coffee shop or restaurant in property

Плюсы: everything

Минусы: cant think

Минусы: No free WiFi in room No night journey

Плюсы: Номера очень приличные, просторные с хорошей ежедневной уборкой. Море и пляж просто супер! Неплохой детский клуб. Хорошее соотношение цена-качество.

Минусы: Из минусов - в высокий сезон не хватает на всех лежаков на пляже и большие очереди в столовой. Мы были с ребенком 4 года, не всегда получалось накормить ее тем, что было на обед/ужин, но может это мы привередливые.

Плюсы: Nothing.

Минусы: very bad stuff bad front office manager the egyption guy doesn't even know how to talk to a guest. they said 5 stars hotel and still charging 84 AED per day for the internet...

Плюсы: The view from where we check in

Минусы: The room was not easy to locate

Плюсы: Staff was helpful and friendly hotel is nice location

Минусы: A breakfast was poor and quality of the food is not what I expected .

Плюсы: Happy and friendly staff. Lovely upgraded room. Beautiful building, good location and great facilities.

Плюсы: Very spacious rooms and with magnificent view. We have booked a 3 BR and we received an upgrade of 5BR. It was amazing.

Минусы: Paid wifi. I'm used to it that at this level of services and knowing the rapdily growing technology wifi should be included in the price.

Плюсы: Rooms were very big

Минусы: Room was stinking...basic decor was lacking in room..i stayed in 2 bed room suit and there was one fone in lounge ...food was pathetic..not freshness or quality and variety was less...they are charging for water in room as well as wifi which for a five star isnt usual!..over all i regret staying as it wasnt worth the money except big room.

Плюсы: Rooms are big.

Минусы: beach and pool will be closed at sunset. most of hotels only beach will be closed due to safety, then youl be boring early in the night. food is fair for dinner and breakfast. less variety. no free wifi in the room...

Плюсы: Хороший персонал, пляж и расположение отеля, наличие кухни.

Минусы: Качество оснащения номера (старая мебель, грязные шторы)

Плюсы: i like the location and the Cleanliness of the surroundings...

Минусы: the dinner food needs to have an appealing taste...and the dessert as well...the light ceiling in our room was not clean can see it full of dust while laying in the bed...

Плюсы: Design, Calmness, cleanliness of facilities.

Минусы: No much activities.