So clean and location was in walking distance to everything
Due to Covid, the restaurant was closed so no room service
I loved how clean everything was. I enjoyed their hot tub. The location was absolutely perfect -- right downtown, with access to practically everything Portsmouth has to offer within walking distance.
The price to store our vehicle (valet price) was outrageously high. We did use the service, I just didn't realize (or wasn't informed) the price was going to be $28 for a 24 hour period! We drank two bottled waters stored in the room was $6 total for the two.
Valet could have locked my car to secure my belongings. I was handed my keys and pointed in the direction of my car when I had to retrieve an item. This was when I found it unlocked. Staff was courteous and apologetic. Additionally, we were locked out of our hotel room when returning from breakfast. Had to go back to lobby to have them recode the room key. This was a minor annoyance that went without an explanation.
The location was fantastic. Walking distance to shops and restaurants.
Breakfast was not bad but definitely not worth the money. Our room was not clean in several ways, some the staff tried to help with. The room was simply way overpriced which was much worse due to hugh season.
Very clean and modern, friendly staff and accessable to dowtntown
Temporarily parked by entrance (20 minutes) while we got our room and unpacked. Valets were pleasant and professional. Hotel location was excellent and Portsmouth is very walkable.
At this price, we expected a complimentary breakfast. Expensive valet only parking. We found our own parking nearby for free.
Great stay and service.
I really enjoyed the food and cocktails while watching football. There was a server by the name Anca who took great care of me. The rooms where very clean and it's walking distance to everything.
Recognize Front Desk Staff
I would like to recognize Dimple Patel and Natalia for their exceptional service. Each encounter was so pleasant, welcoming and engaging. I travel often for work and never have I encountered such exceptional service on a consistent basis. Dimple and Natalia are what made my stay at the Hilton Garden Inn Portsmouth Downtown enjoyable, not the hotel amenities nor the look of the hotel.
A great location
Very clean and a great location
Valet parking was the only option
can't wait to come back
Loved being close to everything, but by far the staff at the desk, valet, and housekeeping was above and beyond super nice...
I just wished I could have turned the heat down more than to 65, without turning it off. it was very hot in the room..
Unable to stay here because they had no confirmed reservation
Location was fantastic....right in the heart of Portsmouth.
That we could park the car and walk to all of the resturants, shops, bars, and Strawberry banke.
Hilton Garden Inn Portsmouth Downtown находится в центре города Портсмут. Water Country (водный парк) и Рыночная площадь расположены в 10 минутах езды на автомобиле. Для удобства гостей предоставляется следующее: бесплатный (проводной) доступ в интернет, круглосуточный бизнес-центр и ускоренная регистрация при отъезде. Если вы планируете деловое или развлекательное мероприятие, отель предлагает вам пространство площадью 139 кв. м.
на основе 448 отзывов
Правила зависят от поставщика и категории номера.
Новые правила отеля Hilton Garden Inn Portsmouth Downtown:
Ежедневная чистка помещений, обеспечение наличия санитарно-гигиенических средств.
Обеспечение социального дистанцирования в вестибюле.
Минимальный контакт с сотрудниками отеля и другими гостями.