|Популярный аэропорт||Кебу – Манила Ниной Акуино|
|Основной аэропорт||Манила Ниной Акуино|
Минусы: I haven't been able to take the flight because of corona virus restrictions and haven't been refounded
Минусы: Ramp instead of stairs. Offer free drinks
No free water or coffee, over 60 min late
Плюсы: I bought seat had row
Минусы: No free water coffee snacks, leg room is for children
Минусы: Poor airport, stranded in lines for 2.5 hours and almost missed the flight.
Плюсы: On time
Минусы: Seats too small for 6’ person
Минусы: No staff available to print out boarding passes at the check-in counter or the gate until right before boarding. Flight was delayed without any good reason.
Минусы: No indication that the flight would be delayed was given until way late in the game. We could have taken our time getting from one terminal to another and saved on an expensive taxi ride had we known.
The crew were being unreasonable to a couple of passengers for moving to an empty row. Seems like that would do the plane a favor by evening out the weight distribution.
Минусы: More orderly boarding process by zone, on-time departure and arrival
Плюсы: I am missing my luggage’s
Минусы: Where is my luggage
Плюсы: it was on time crew are very nice.
Минусы: there no entertainment system, everything is charged even water bottle. some airlines give small water bottle.
Плюсы: Seats and timeliness were good
Минусы: Checking in process should be improved
Минусы: Every time I’ve used AirAsia it’s been delayed. Instead of being apologetic they’re always smug about how I can take a different airline. So I did!! Never fly with this airline again. Poor service poor flight planning and poor attitude. Shame on you AirAsia.
Плюсы: Provided good service and snacks.
Минусы: Seats had very little leg room. Chargers would have been nice. Would have liked to have headphone Jack's for music.
Плюсы: On time and efficient
Плюсы: We were upgraded to first class.
Минусы: Our flight was delayed 31 minutes. So far, I’ve never departed on time with this airline. I will take responsibility for not prepaying for my check in luggage, but really, $154.00 for 3 suitcases on a 1 hour flight? It’s kinda sad.
Минусы: Free snacks and drinks
Минусы: No wonder Taoyuan International Airport is one of the worst airports in the world. Even if you have checked in online, there is no separate counter for baggage drop.
Плюсы: The crew was excellent and comfort was good.
Минусы: It wasn’t so much AsiaAir as it was the terminal. Terminal 4 in Manila is a mess as far as trying to check in. There isn’t enough room for the amount of flights boarding there.
Минусы: CUSTOMER SERVICE
Минусы: I’ve been to over 15 airports in the last month and Since when does the airport have a terminal fee of $17
And they made us check in our bag for $60 per person, I’ve been on many budget airlines before and they never made us do this, never flying with AirAsia again.
Плюсы: The comfort of the seat, its wider... Since I am broad shouldered I need a comfy seat.
Минусы: We just landed and the two cabin crews were chatting. One passenger stood up since she couldn't hold it and that she really needs to vomit one cabin crew laughed loud when the guest went inside the restroom. Maybe the cabin crew was surprised, but it wasn't a good to see.
Плюсы: The comfort of the seat
Минусы: If they clean the plane before we even boarded... I saw trash on my seat, literally, when I just boarded the plane. Also if the cabin crew were attentive.. 2 male cabin crews were not as attentive to their passengers, but I want to thank the flight supervisor who was very attentive to our needs.
Плюсы: Value for money
Минусы: Seats could be better
Минусы: The flight is delayed and they never notified us we stayed in the airport for almost 1:30 minutes delayed.
Плюсы: Flight was on time. Check in was ok iwith all our checked in bags tagged as Fragile to signify priority baggage that came with our AirAsia Visa credit card perks. Boarding was slightly chaotic.
Минусы: Room for improvement for priority checked in baggage upon arrival in Manila -- only 1 out of our 5 priority bags came out first while the other 4 came in last together with all the other non-priority bags.
Плюсы: Crew at the front desk helped
Минусы: Maybe more flights
Минусы: not taking off hours late
Плюсы: Early boarding and arrival!
Минусы: The landing was a bit rough.
Плюсы: Very good, I like Air Asia
Плюсы: Very friendly - free water & snack.
Плюсы: Professional flight attendants, very good and efficient check-in, food on-Board was acceptable.
Минусы: Narrow seats, cramped, flight time change, gate changes, crazy and inefficient terminal in KL with long walks.
Плюсы: Our flight was delayed for 2 hours, and those people who are in charged for opening the gates for boarding was clueless to what row or zone are they welcoming first or what not. The lines were long and people were disappointed and unruly.
Минусы: Trained your staff!!
Минусы: Delayed 30min
The Manila Domestic terminal is really bas
Минусы: Some flights attendent need to be more friendly and smile a little more
Плюсы: I have seen some bad reviews abt airaisa and for sure i was afraid when i booked with them but i think each experience is different. I use airaisa to go to 2 city and 3 country and i have zero negatie comment . It was a nice experience with them . Always on time . Clean plane .
Плюсы: Clean plane
Плюсы: It was only an hour flight
Минусы: Flight was late, and if you're over 6 feet, prepare to be cramped. No food or drinks.
Минусы: The flight was delayed for over an hour.
Плюсы: Nothing but cheap airfare
Минусы: No entertainment had to buy coffe food and water
Минусы: Even i asked for 3 times i still could not get a pen from blonde haired host to fill the visa application. i filled in the airport and took a long time to find a pen. Just wasted time, thanks.
Минусы: At least free water would have been ok. Paying ng for a glass for a water? What a joke
Плюсы: Decent fare; organized boarding system
Минусы: Delay both ways;
Плюсы: Good looking flight attendants
Минусы: 7 hrs late, freezing cold, Couldn't understand Captain's English. Terrible website - just doesn't work.
6 hours delay, no apologies, no refreshments
Минусы: Everything. A disaster of communication, service and staff instructed to lie about consumer rights so that passengers are discouraged from asking for compensation
Ground crew need better training
Плюсы: Actual flight wasn’t bad.
Минусы: I spent 2 hours on the baggage drop queue even though there weren’t that many people in front of me. Airline shouldn’t offer web check-in if they’re going to take ages interviewing each passenger. Gate changed three times so it was chaos for all the flights involved. Plane left an hour 15 after scheduled take-off. No apology extended.
A very satisfied customer
Плюсы: Food was tasty, check-in was simple, flight arrived on time.
Минусы: None - no entertainment but didn’t expect any on budget airline.
Pilot landed the plane as smooth as butter
Плюсы: Best plane landing I have had in a long time
Минусы: Take off delay from HKG
Плюсы: Not much
Минусы: Pretty much everything. Won’t be flying AirAsia again.
Плюсы: The music
Минусы: No free food, very cold. Flight was delayed. Ordinary
Budget airline. Keep your expectations low
Плюсы: We arrived ahead of time
Минусы: No entertaimenf of any kind. Uncomfotable seats
The connecting flight in between was not very clear during search
Минусы: The connecting flight in between was not very clear during search. It was only Manila to Cebu but there was a connecting flight to Taiwan. I would have forfeited my flight if I had not brought my passport along. So the route was MANILA to TAIWAN to Cebu WHY DO YOU HAVE TO MAKE SUCH A STUPID ROUTE??? AND UNLIKE OTHER TRAVEL SITES, YOURS DO NOT EMPHASIZE CONNECTING FLIGHTS VERY CLEARLY!!! Also, there was no way to cancel it. I was really disappointed in your site!
Минусы: I booked through kayak which redirected to kiwi. On the boarding pass it gave the wrong terminal (domestuc terminal, when i was flying internationally) then to find out the terminal got updated online. In addition, the flught was delayed and gates were changed and i found out AFTER i already boarded the plane. Terrible.
Минусы: Flight was very late... in the airplane it was way too cold, like we entered in a freezer.. and they didnt even offered blanket so we didnt qppreciate that part at all
Плюсы: CHEAPEST FARE
Плюсы: CHEAPEST FARE