пансионаты в г. Парк-Сити

Плюсы: This hotel is wonderful. First class service (and this comes from a regular Ritz Carlton stayer). My husband and I are both platinum and used to attentive staff - this property and it’s staff go beyond. They always had our skis and warmed boots waiting for us and greeted us with a smile. Highly recommend!

Минусы: N/A

Плюсы: Loved our stay! This hotel was small and relaxing! We absolutely loved our stay. We actually booked the presidential suite for Labor Day weekend because we liked it so much.

Минусы: Nothing, it was great. Would be nice if they had a shuttle to Main street.

Плюсы: The location is amazing. The hotel itself, though rather borking in decor is nice.

Минусы: Management is terrible. Staff is undertrained. They smile a lot and are super friendly, but that doesn’t compensate for terrible shortcomings. Here are a couple of examples of how my 4 days trip was: - when reserving the property I was misinformed as to the status of the hotel. They are listed as “ski in-out” and I asked about this while on the phone with them discussing details of my booking. I was told yes. Where as this service is not available now, only later in December and the reservations specialist did not inform me that right now we would have to take a 10 minute shuttle to another resort to ski. Neither is this information available on their website. - also when making reservations I extensively inquired about their dining as my daughter and I are gluten and lactose intolerant. One of the reasons i picked this hotel was the japanese restaurant as that cuisine has quite a few options for us. Again the specialist on the phone failed to mention during that whole conversation that this restaurant opens 2 weeks after we leave as it is seasonal. - we rented a 3 bedroom residence at the cost of nearly 8k for 4 nights. Though the hotel is listed as dog friendly, they did not let me bring my dog as this residence doesn’t allow it (which by the way there is no information on this on booking.com, that the residences are privately owned and that there can be variation in rules). Once I arrived, what was very confusing is that they asked me if I brought the dog cos my booking was listed as with the dog. I was disappointed and confused as I left her at home because they said on the phone I would have to get a different residence at plus 2200 for the 4 days plus 400 cleaning fee. Which to me was a deal breaker. - the concierge are ones of the least accommodating I have come across. You need skiing school and passes - do it yourself, we don’t want liability (oh and i had to ask and wait 1 hour to get a simple email with a link to the school website).

Плюсы: Everything was great except what I will state underneath

Минусы: I’ve been a very good client of this hotel for many years. This last time I had a terrible experience at the very end of my stay, which annoyed me very much. I was treated unjustly. When checking out early morning on March 30, the front desk employee by the name of Martin did everything ok until I asked him to re-book my transportation to the airport for an earlier ride. I was in a hurry to get to the airport, for the concierge had booked me the night before by mistake in a transportation that didn’t allow me to reach my early morning flight. Anyways, Martin re- booked another car which was supposed to get in 20 minutes. In the meantime, another transportation arrived and Josh, the bellman knowing I was in a hurry, suggested I should take that car which was available. I did and left to the airport. On my way, I found out the car I was riding belonged to another transportation company, different from the one that was supposed to come and fetch me. Driver explained to me I could be charged twice, since there were 2 different transportation companies involved. I got very worried and mad since I didn’t know this situation. No one at the hotel- Martin at front desk, nor Josh, the doorman who suggested I got I into the car— warned me about this. How was I suppose to know??? I immediately called Martin at the front desk letting him know about all my confusion, hoping he would try to help me somehow. Not only he flatly refused to help me, but was very rude to me on the phone telling me it was completely my fault and I was indeed going to be charged twice! Claimed he had warned me about it, which is big lie because he never did. Otherwise I wouldn’t have gotten into the car Josh suggested; I would’ve waited for my car a few minutes more. I’m very disappointed because I got an unfair treatment at the end and in a very rude way by Martin the front desk employee. I surely Dont intend to stay in Montage anymore! They just lost a very very good client!!! Thanks to Martin!!!

Плюсы: This place is heaven for family vacations. The hotel staff is thoughtful, the amenities are out of this world (archery! bowling! kid's camps! s'mores!), and the pool is perfect for making new friends.

Плюсы: Amazing property, fantastic location. Room extremely up scale down to the smallest details. Truly a luxury resort. One of our favourite getaways!!!!

Плюсы: Wonderful grounds and patios, fire pits. Helpful staff. Thank you, Elizabeth! Loved the natural feeling in the mountains, gorgeous views. Tasteful, classic decor, so clean. Bathrooms were luxurious. All rooms were comfortable and up to date, well maintained. Fabulous oil paintings.

Минусы: Awful sales person in gift shop, the only unfriendly employee we encountered. Our transaction went through, approved, and signed, but she kept arguing that it didn't go through, and demanded our card again to resubmit it. Manager heard her, and pointed out it was only the printer that needed resetting to print our receipt, transaction was fine. Manager apologized, sales person did not. So very RUDE...

Плюсы: We had a one bedroom suite with a beautiful view. The reception, housekeeping, and valet staff were all friendly, informed and very accommodating. We would definitely return.

Минусы: The rooms are needing a refresh, but they were starting that on other floors while we were there, so by our next trip I am sure they will be done.

Плюсы: Service was outstanding. The concierge made sure we had everything we needed. The restaurant there (Powder) is a destination itself. Best food - no exaggeration. The SPA is also incredible. Best Masseuses my wife and I have ever experienced.

Минусы: Had to go home at the end.

Плюсы: Everything was great! Hotel employee at front desk was so gracious, in fact whole staff and entire experience was wonderful!!!

Плюсы: We stay at this hotel often, but this experience was less than par unfortunately. We were clearly in a pet-friendly room and we found multiple dog treats under the bed, in drawers along with garbage and used coffee capsules.

Минусы: We had a very tired and frustrated toddler who was screaming and upset in the lobby because we couldn't get into our even a few minutes before the official check in time. Not one staff member approached us and asked if there was anything they could do.

Плюсы: Excellent food, great bar.

Минусы: Room was too bright, curtains didn't go all the way up.

Плюсы: Beautiful property

Минусы: Understaffed. Staff not well trained. Maintenance is poor; vile, nauseating odor in hallway for 2 days. Staff could only say "We're trying our best". Restaurant understaffed and poorly trained.

Плюсы: Rooms are A+

Минусы: Signage to get to resort not great because of construction

Минусы: Loud kids in the pool area at night time

Плюсы: The location was great and so was the gym facility.

Минусы: The upgraded jr suite with kitchenette is very small. It feels like there is way too much furniture in the room.

Плюсы: Service and facility was well appointed. The staff we worked with were well trained. We felt welcomed and valued

Минусы: A stand alone AC unit was wet up in the room, indicating the central air was not up to the task. The room is looking a little dated

Плюсы: Really nice place. Great spa. Fun to stay in the suite. Two fireplaces and a king-size bed were nice. They gave us a handwritten note welcoming us for our anniversary with a little welcome package. They even texted us partway through asking if there is anything they could do for us! Definitely recommend if you can catch a deal!

Минусы: The air conditioning seemed a little underpowered but worked well enough. I wish it were a little less expensive, but it is upscale!

Плюсы: Room and staff

Минусы: Restaurant and menu and selection

Плюсы: Location

Минусы: Cleaning

Плюсы: Proximity to city and also to the mountain

Минусы: Beds were too firm, not enough parking

Плюсы: The pool is awesome.

Минусы: The staff charged my card twice and were not unapologetic.

Плюсы: The friendly staff at the check in.

Минусы: We were advised to talk to a woman across from the check in counter to get info about coupons and activities. When we went to talk to her she said abruptly “ I can’t talk to you right now”. We didn’t go back.

Плюсы: The staff was amazing. Staff went above and beyond caring for my kids. My son threw up and she helped out, brought a towel and then sent a care package. Awesome service and pool was amazing.. kids had a blast

Минусы: Nothing at all

Плюсы: It is our favorite place. I have stayed here almost once a year for the last for the last 20 years. It is very family friendly. A lot of activities to enjoy. The pool and hot tubs are amazing. The staff does a great job. The rooms are comfortable. Location is awesome.

Минусы: Some of the games in the game room are old and broken, could be replaced. Prices are a little steep. The pool area was super dark this time when we swam at night.

Плюсы: Room decor is perfect. Not too busy and we had plenty of space.

Минусы: Throw the pillows away or suggest visitors bring their own from home. They are uncomfortable and terrible to sleep on. The room was perfect other than the pillows. Also, the TV is recessed in the wall which makes it hard to hear because the volume gets trapped in the recessed wall.

Плюсы: The room cleaners and front staff were friendly and as helpful as they could be in the corporate circumstances.

Минусы: Parking was horrific! The first room they gave me was a view of a cement/iron bar work area. It smelled strongly of deoderizer. The second room was better, but stilled smelled. No wonder. The pillows smelled so bad I couldn't even sleep on them. Ugh

Плюсы: That they had special events every evening like a hot chocolate bar, a chili bar, wine tasting, etc..

Плюсы: The villa was immaculate and the facilities were very nice. We loved the hot tubs and pool as well.

Минусы: No.

Минусы: Left my shoes there. They still haven’t located them.

Плюсы: Facility and ski in-out. poll outside was a great activity. Weather is important. good snow always makes for a good ski trip.

Плюсы: Clean beautiful

Минусы: Nothing realky

Плюсы: The hotel is mountainside, good restaurants, and many amenities that made our stay so special and fun!

Минусы: The hotel and 3/3 bed. Loft was amazing for our family of 7. Staff was friendly and housekeeping staff was amazing and very hard working. We appreciated their extra efforts!

Плюсы: The location to the weekend concert

Минусы: The hotel was short staff in the valet. Parking lot was full and the valet was not interested in assisting. Was told to park at the over flow parking lot and walk the quarter mile back to the hotel in the dark.

Плюсы: The staff were some of the best customer service trained employees I've encountered. All of them were cheerful and helpful and wanted to make sure that we were enjoying ourselves.

Минусы: The mattress in our room may have been the worst we've ever slept on. Our feet felt higher than our heads, because the depression in abdominal area was so deep. Neither of us could use a pillow for this same reason.

Минусы: They were dishonest people who only cared about getting as much money as they could possibly get.

Плюсы: Beautiful views

Минусы: Everything was great.

Плюсы: Very clean!

Минусы: The pool was very nice but a little crowded without enough chairs for all of the guests

Плюсы: The fireplace

Минусы: Our car got smashed in the valet line

Плюсы: Beautiful area - most of the staff was excellent

Минусы: First room they put me in was the size of a closet. I extended by stay and the other room was very nice. Front desk lady that check me in was very nice - but had a hard time understanding what I needed

Плюсы: One-bedroom was perfect for our family of four. The room was spacious and had everything we needed- a kitchenette, fridge, coffee maker and Starbucks coffee, and all items needed for cooking. The laundry room was also offered and it’s $5 each wash/dry. The hotel also offers daycare services (paid separately) and our little one loved going there while we were skiing. Access to gondola/lift from our hotel was so close that we could ski until 4:30pm and pick up out little one from her day care. We will come back!

Минусы: 1) You should fix the handle in the bathroom as it fell off every time we used it. 2) Room service/cleaning was always at a time we were back from slopes (4-4:30pm,) although they would ask me in the morning if I needed it.

Плюсы: Fun pool. Very nice rooms. Large TV, bathrobes.

Минусы: Staff were sometimes like robots just rattling off information like they have done it a million times. At checkout staff acted like we were really bothering her. Did not ask how everything was or thanks for staying with us. Would have liked a microwa

Плюсы: The fire place was a perfect touch and the restaurants were located nice and close. The staff was exceptionally friendly and went out of their way to help us with our stay and hikes.

Минусы: Room service food was fair.

Минусы: Room was supposed to open up to a balcony and it didn't.

Плюсы: Great Price for what you get!

Минусы: NOPE

Минусы: The AC was broken and the room was very warm. When we informed the assistant manager of this, he told us that the hotel doesn't have air. The website states it does and another employee stated this was false. The room was outdated and dirty.

Плюсы: I liked the deck of our first room. Loved the staff.

Минусы: 1 am woke up to our bed snapping. The staff was great about it, and promptly got us in a new room. It was extremely inconvenient to move rooms at 1 am though. Kind of ruined our staycation.

Плюсы: Conveniently located; comfortable amenities and plenty of things to do within the local village.

Плюсы: Great location

Минусы: No daily room cleaning

Минусы: Needs some updating. Showing wear - carpets paint, finishes on furnishings. Not as nice as it used to be

Плюсы: The hotel is not super new, but immaculately clean, love, love, loved the room, beds were super comfortable and the deep soaking tub was delightful. Friendly staff and great location if you don't want to be in downtown Park City.

Минусы: The tub drain didn't work properly, air conditioner was loud so couldn't sleep and mattress was uncomfortable.

Плюсы: It was great!

Плюсы: Beautiful venue. Beautiful property. Amazing experience! Staff was wonderful and helpful. It was just what we needed. :)

Минусы: There was hair in our condo bathroom, which grossed me out. And they leave the silverware on the counter, which I think is gross and tacky. they should buy a small holder or cabinet for the counter top for it. I do not think it is sanitary. We never ate with the silverware, bc it seemed gross. The condo did not feel "clean". The last time we stayed there it felt really clean.

Плюсы: Bed was comfy.

Минусы: Pool was small. We go to hotels for comfort and good pools for the kids