Оттава — отели

Плюсы: We liked the atmosphere of the Laurier and how close everything was the staff was friendly

Минусы: I didn’t like the lack of care when we told the manager that our emergency break was put on by the valet and no one told us so my breaks were not so great.

Плюсы: Gorgeous hotel. I love the history of it- such a great experience!

Плюсы: Beautiful hotel. Exceptional staff

Минусы: No

Плюсы: Great location. Beautiful property on the exterior. Bed very comfortable and room large.

Минусы: Gold rooms were poor value for money. Walls very thin so never had a good nights sleep in all three nights there.

Плюсы: Great central location, and beautiful castle type building.

Минусы: Expensive valet parking.

Плюсы: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!

Минусы: The room that we were in was one of their lower end rooms but it would have been nice to have a little more natural light!

Плюсы: I love this Grand old hotel style! Love the wonderful elegant old Aboussan carpets & windows.

Минусы: The lobby has gone through a few transitions. This present decor is not in keeping with the building. A dreadful, cheap looking carpet & hardly anymore seating. Why? Like the changes in Zoe’s.

Плюсы: Great location. Spacious room, nicely furnished. Everything working well.

Минусы: Maybe too quiet, but that's good when you want a rest. Need more electrical outlets in the room. There were enough but barely.

Плюсы: Beautiful features, friendly staff, comfortable rooms, well run, great location

Плюсы: The localisation is perfect, very downtown. The bed is good.

Минусы: No Wi-Fi or you have to pay 16$, noisy between the events and the daily cleaning.

Минусы: Service and food in the one restaurant was not great

Плюсы: Beautiful experience, beautiful hotel!

Минусы: Long wait to have your car brought back to you. Valet parking only so you can’t just ask for tour keys and leave. Had we know it was 30min wait, we would have called down in advance.

Плюсы: Завтрак отличный. Расположен прямо в центре.

Плюсы: Rom is small but clean and well appointed.

Минусы: The bed was terrible. It was very hard and neither of us slept well.

Плюсы: расположение, удобная парковка, завтрак

Плюсы: Location was great, walking distance for everything.

Минусы: Parking was a bit difficult to deal with.

Плюсы: Хорошее расположение, парковка.

Минусы: В комнате нужен чайник- машина для кофе не подходит для приготовления чая. И если гостинице известно что будет 2 гостя- то в комнату нужно класть всего в 2 раза больше- чая,кофе, шампуни и т.д.

Плюсы: the location right in the middle of downtown. It is possible to do most things within a walking distance.

Минусы: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.

Плюсы: The location was great. The hotel was close to everything that you can just walk out and shop or eat.

Минусы: It was a longer wait for the elevator to the parking lot. They hotel only had one elevator assigned for the parking lot and the elevator was out of service on the last day when I had to check out. Having to take the stair was an inconvenience since I had to carry my luggage and my dog with me.

Плюсы: The staff were amazing! The hotel was beyond our expectations; we had 3 rooms for our family. The food was awesome!

Минусы: Softer pillow please.

Плюсы: It was a very clean and comfortable room to stay in. The water pressure in the shower cold be better. But overall very good.

Минусы: Other than the water pressure everything else was great

Плюсы: location

Минусы: rooms outdated, carpets old, TV off-centered from bed

Плюсы: friendly front desk, great location downtown, fair price, room was very clean, rooms and halls were very quiet

Минусы: Shower door leaks, toilet is in a funny location behind the door

Плюсы: Parfait pour un séjour avec enfants. Propre, abordable, bien situé, personnel courtois. Contrairement à d’autres avis, nous avons trouvé la température de la piscine très confortable.

Минусы: Le stationnement de l’hôtel revient à 20$ par 24h, ce qui est un peu trop cher.

Плюсы: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.

Плюсы: Staff are great. Facilities are well maintained.

Минусы: Staff are great. Facilities is good. Breakfast is great. Great Location

Плюсы: Great location and value.

Минусы: Cost of parking

Плюсы: very nice hotel, great pool and fitness center,staff very pleasant

Минусы: not one thing

Плюсы: I love the location, its very clean and the staff is very nice.

Минусы: well not really just that we should have more say on the floor level

Плюсы: Fantastic pool and gym area. Room was clean and had a nice view.

Минусы: Bathroom was a little small but was clean and functional.

Плюсы: location

Минусы: fire drill, but not fault of hotel

Плюсы: Old run down. Carpets feel dirty. Paint peeling. Ilya tiny bathrooms. Just old and tired

Минусы: Age. Upkeep

Плюсы: Good location and nice accommodations

Минусы: Breakfast was supposed to be included but I was billed over $100 for 4 breakfasts from a buffet consisting of some fruit, breads, cereal (no milk to be found) and cold coffee....after some argument, the fee was waived. But $25 per person for such a sparse offering? That’s just wrong

Минусы: Even in a less expensive hotel's has free breakfast. When you pay for an expensive hotel you kind of expect better, grand and all-inclusive.

Плюсы: What a great stay! Everything was perfect from the moment we arrived to the moment we checked out. The front desk who greeted us was so efficient and kind. The gym was excellent and offered both cardio and weights. My daughter really enjoyed the heated pool. The breakfast was also excellent, and it was great to see a nice variety of hot and cold foods served on actual plates. The room was quite clean and comfortable, which made our stay very pleasant. Great location too!

Плюсы: Location

Минусы: After the daily room service we were not provided with refills for the coffee, tea and milk

Плюсы: Everything was great

Плюсы: Great amenities and location.

Плюсы: The location, attached to Rideau Centre and within walking distance to Byward Market and almost anything else you might want.

Минусы: 30$ per night self-park fee.

Плюсы: Everything

Минусы: Gym could be larger

Плюсы: The room was very nice and everyone was very help full.

Минусы: I book on line did not know that I was booking thru booking .com

Плюсы: The location only

Минусы: The elevators took 15 mins at a time to get one, there was a wedding that played music till 1 am, the beds were small and uncomfortable

Плюсы: Good location, great food!

Минусы: I have a few bad experiences now with Marriott and I find that the hotels just do not live up to the promise of "putting people first". Most recently I stayed at the Westin in downtown Ottawa and it turned out to be a terrible evening. The room had a horrible smell and when the "quality check" agent came by the room it was at the same time they were delivering a room service menu, so with both arriving at the same time, she mumbled something on top of him and quickly scurried away. I then went to go find her but she had already left the floor. When the room service person arrived, I asked him if the smell was because the room may not have any air, he said he would open the vent and also ask someone to come and spray a disinfectant while I was gone. When I arrived back around midnight, the smell seemed to be stronger so I called downstairs to see if they at least had an air-freshener I could use, they said no but they could look at changing my room, I did not want to be changing rooms at midnight. I tried to spray some perfume in the room but the smell was terribly overwhelming and it was like a body odour smell, so very gross. In the morning it still smelled very bad and the room was cold. I called downstairs and they explained that the smell was a latent effect of a renovation, which really made me angry because it was obvious that they knew it was a problem and didn't disclose the issue. I am not a sensitive person and not very particular so for me to complain,I have to be really be uncomfortable. The evening was suppose to be a special girls night with me and my daughter and all we will remember is trying to plug our noses to fall asleep because we felt like we were sleeping in a dirty locker room. Putting people first means not renting out rooms that you know have issues, doing so is putting money first! I am disappointed because the Westin has been a part of my life for over 20 years...

Плюсы: Elevators ruined our stay, could not travel within hotel

Минусы: Elevators

Плюсы: Beautiful room and view

Плюсы: The room was a good size nice View the bed was perfect

Минусы: The elevators are a bit tricky but I’m a slow learner

Плюсы: good location

Минусы: if the valet staff hadn't stolen my in ear pods, wifi not free and empty bar fridge

Плюсы: Staff was incredible

Минусы: I question the four star rating

Плюсы: Nice. clean, staff was super nice and friendly. Great location. Fair price.

Минусы: nothing

Плюсы: Местоположение отеля хорошее, достаточно близко к центру Оттавы и к Парламентскому холму, до которого минут 10 пешком от гостиницы.

Минусы: Темные номера, уборка заключается в перестилании кроватей и немного убираются в ванной комнате. Для 4 звезд - это странно. Стоимость номера не соответствует его габаритам, кроме того номер слегка запущенный и облезлый. В момент заезда при оплате стоимости проживания (у меня была 1 неделя и 1900 канадских долларов) снимается дополнительно еще плата за несколько ночей в качестве депозита (у меня это составило 600 долларов). Об этом сообщают уже по факту. В целом, соотношение цена/качество оставляет желать лучшего. Не рекомендую, как вариант размещения.

Плюсы: The staff were very friendly and helpfull also the location was very good.

Минусы: Room was small also the parking was expensive

Плюсы: The location of this hotel was what was most worth the price.

Минусы: Valet parking was difficult to use. It took us 5 laps (and an additional 45 minutes) in order for there to be space to pull up for valet parking. Instead this space was filled with taxis. Additionally, the room was small, and felt a little bit outdate

Плюсы: Отличное месторасположение в самом сердце столицы! Всё рядом. Правительственные здания и парламент. Множество баров и заведений в 15 минутах пешком на рынке Byward. Рядом метро, общественный транспорт, в общем всё рядом. В самом отеле всё достаточно новое. Чисто. Уютно. Халаты, ванные косметические принадлежности.

Минусы: Тесноватые номера с отсутсвующим видом (или видом на стену и окна соседних муниципальных офисов), отсутствует включенный в стоимость завтрак. И внимание: депозит! Извечная тема канадских отелей. Об этом нигде не указано, но имейте ввиду 75CAD за каждые сутки блокируется на карте. Возвращаются через несколько дней.

Плюсы: Good location. Staff generally very helpful

Минусы: Rooms small. Ours had a very annoying consistent buzzing and we had to change after one day. They said we had to stay there first night as they were full. Hotel would not rebate or offer any compensation for this. It seemed clear to us that hotel know of this problem but said not everyone is bothered by it

Плюсы: Awesome boutique hotel Staff are extremely friendly and helpful Would recommend

Минусы: Higher quality tp would be nice. View of brick wall was ok...but S/B colder outside....not sure you can control that.lol

Плюсы: Room was very clean, check in was easy.

Минусы: Valet wasn’t able to park truck so had to find street parking elsewhere.

Плюсы: Location

Минусы: Nothing

Минусы: Hot water took five minutes to warm up. Bath tub would not fill as the plug did not work. Gym was much smaller than it appeared in the photos and not all the exercise equipment worked (there would not have been room for two people to use free weights).

Плюсы: The person running the lounge and the location of the hotel.

Минусы: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.

Плюсы: Parking facilities.

Минусы: The beds on the double rooms are very small, hard to fit two adults in one.

Плюсы: location was good, however, there was no free parking for guests, there was public parking under the hotel's building but it was expensive. ( 20 dollars for 24 hours ). there

Плюсы: The staff were very nice , location is great and view of lounge was amazing

Минусы: Room restroom was very cold

Плюсы: Fyi: - Parking costs extra. Valet approx 30$. Parking for in and out $26. Parking all day no in and out $23. - Kids /teen room arcade games take tokens. - Bean bag chair needs more beads / filling in it. - Pool good. From shallow to 9.9 feet deep. -Had the river side of the building room 1917 And then moved to 2319. As there was a leak above us. -contiental breakfast not included unless you are upgraded to the VIP or exclusive member.

Минусы: - Kids /teen room arcade games take tokens. - Bean bag chair needs more beads / filling in it. - parking- should be included in the price/free! -contiental breakfast not included unless you are upgraded to the VIP or exclusive member.

Плюсы: Very comfortable, good food, amazing view, very friendly and accommodating staff

Минусы: Nothing really except that we were there when the corona virus pandemic was starting to shut things down so it was a little surreal. Staff were very kind.

Плюсы: The fast elevator services and proximity to the city is the plus of the hotel.

Минусы: The bathroom is filthy. First assigned room had brown stain on toilet cover & dried stains on the front outer side of toilet bowl. After switched to second room, the bath tub knob has bar soap stick at one side. Not sure if the bathroom was ever clean!

Плюсы: I liked that is was central and easy to walk up Spark street to the main part of downtown.

Минусы: The second elevator needs to be fixed as there is a lot of waiting time for the one that is working. I would prefer a better explanation about the cost of parking and the levels in the public garage. There should be a basic fee for your stay at the hotel

Плюсы: I’ve stayed here 2x now primarily due to location and of course I know Marriott’s brand of service in hospitality. Staff have always been helpful and courteous! Keep it up you guys!

Минусы: This time we stayed in dated room and for sure it would a little TLC. Other than the feel of the room, everything was functional which is more important.

Плюсы: The location was convenient for walking to downtown sites.

Минусы: There were very few dining options closeby. The best option was to walk 20-25 minutes to Byward Market.

Плюсы: Activity room for teens!

Минусы: Forced to pay additional charge for my family sized truck because it was too high to fit in the garage...(North American normal sized truck)

Плюсы: Fairly close to the National Arts Centre and just a short walk away

Минусы: The Marriot check-in guy swiped my card fur incidentals, but failed to mention that $50 would be charged to my card and then reversed after they deemed the room did not have any applicable incidental charges incurred. That would have been nice to know.

Плюсы: Location

Минусы: Dingy and old feeling. In need of an update. Not a four star by any means

Плюсы: Staff, location, restaurant and bar in house were amazing!

Минусы: Nothing it was 10/10

Плюсы: Terrific room, excellent service. They went above and beyond.

Плюсы: Great location and very well presented room, comfortable & quiet.

Плюсы: location and view if 6th floor and above

Минусы: Parking fee $35.00 will definitely look at other options if staying here

Плюсы: Check in quick and simple. Staff friendly and accommodating. Love the rooftop bar. Rooms modern and clean. Location perfect ... Byward Market.

Плюсы: Love the location, very kids friendly, and the room was very clean and spacious.

Минусы: We stayed on the 5/F facing the street. On Saturday night/Sunday early morning, it was super noisy until 4 am. I am still not sure if it was because of the bars around the neighborhood or something else. The hotel puts some ear plugs out though.

Плюсы: Great hotel location close to Parliament Hill and Byward Market. Modern hotel settings and very clear. Simple check-in and check-out procedures. Staff's services were nice. Parking lot was easy to access.

Минусы: The only defect was not easy to adjust the warmness of water from sink, either too hot or cold. Shower water control was simple and great!

Минусы: I wish they had a coffee mashine/tea bags in the room. But a lot of complimentary things (snacks, drinks etc).

Плюсы: Everything.

Минусы: Nothing

Минусы: The cost of parking at $35.00 per night is ridiculous

Плюсы: Nice rooms, eat-in service with plant based cutlery, proximity to Byward Market.

Минусы: Cramped check in/out area

Минусы: Noise from the byward market

Плюсы: The staff is very friendly. They talk to you like you're staying in their home. It was very nice.

Минусы: No. It was an amazing experience.

Плюсы: Room size was large.

Минусы: Water pressure was okay.

Плюсы: With Covid19, the restaurant and room service is closed, but the chef made some meals to purchase. They also provided a breakfast to go for free (juice, yogurt, mini croissants)! The airport shuttle drivers are very nice and helpful.

Минусы: I have been at this hotel twice and both times the elevators closest to the entrance were broken. It means walking an extra distance, which is okay, but it was a surprise.

Плюсы: Close to.the airport. Great on site restaurant

Плюсы: Everything

Минусы: Nothing

Плюсы: Close to airport with fast and friendly shuttle service. Staff at hotel is friendly and very accommodating. Room was clean and quiet.

Минусы: My flight was diverted and I didn’t get to Ottawa until 8 am on Tuesday the Hilton then told me that my rooms were canceled and proceeded to charge me for 2 more rooms. I use 2 rooms for one night but paid for six rooms. This is totally unacceptab

Плюсы: Breakfast

Минусы: The staff wasn’t nice

Плюсы: Shuttle service was excellent.

Плюсы: Friendly staff

Минусы: Beds were not good big dip in the middle we had 2 queens and both dipped. I ordered veggies and humus, veggies were rubbery, had fish and chips, big piece of fish and the plate was taken up with tartar sauce and ketchup with about 5 fries.

Плюсы: The room was a lot bigger then I expected! They were very accommodating and all were friendly accept the cleaning staff

Минусы: Cleaning lady wasn't as friendly as the rest of the staff

Плюсы: Everything on paper was great

Минусы: The AC did not work. Hotel quickly responded to my complaint and offered a new room or fans, but we were already settled, so we chose the fans. We didnt realize fans had 2 hr set time, so we were up all night resetting the fan

Плюсы: location

Минусы: noisy next room

Минусы: I had fly all over my room and they gave me 10% discount. I still paid 166$ for 1 bed with fly. Nice here's the proof.

Плюсы: The location was good and the beds were comfortable.

Минусы: Very noisy. Doors slamming all the time. Even had to ask the housekeeper to be a little quieter. She put the door look on the exterior to prevent it from closing, but everytime she exited and re-entered the door wood make a bang when it hit the metal bar. You can hear your neighbours using the toilet.

Плюсы: It felt like the pool was salt water. If so you should post that!

Минусы: The morning complimentary coffee only had coffee. Luckily I mentioned something to reception and they suggested I ask the cafe for hot water so I could have tea.

Плюсы: Hotel employee

Плюсы: Bed was comfortable and on site restaurant was good .

Плюсы: Everything was satistfied, especially frontdesk staff was very friendly and willing to fully support & help.

Плюсы: Close to downtown

Плюсы: Location, room and front desk staff

Минусы: Clean room hotel staff was not professional Breakfast restaurant staff was not great, it took forever to give are order and to get are food.

Плюсы: Great location - quick drive or LRT ride to downtown, across from a mall and right off the highway

Минусы: The whole hotel needs to be renovated.

Плюсы: Great access to and from highway 417. Plenty of parking. proximity of St-Laurent Shopping center and several restaurants.

Минусы: Paint in the bathroom is peeling off the ceiling.

Плюсы: most amazing breakfast, and i stay at a lot of hotels

Минусы: needs better comforters, blankets

Плюсы: It is within proximity of everything

Минусы: The parking rate is stiff

Плюсы: The room was fantastic, quite the place for the price. The parking garage is very convenient, even if it’s an additional charge. Under the circumstances, with Covid-19, they handled everything very well.

Минусы: Only downfall was due to Covid-19 limiting services.

Плюсы: Very good place

Плюсы: It's the best deal in the best location. I can walk to Parliament Hill. There are great restaurants nearby. Staff is friendly and I always feel safe.

Минусы: The beds could be a bit more comfortable. But, they're not bad.

Плюсы: Big suite. Close to downtown. Clean and quiet.

Минусы: Coffee maker did not work. Main Street near the hotel is under major construction.

Плюсы: Every thing

Минусы: Just loved the place

Плюсы: Location is great and the suite is a good size, it was clean.

Минусы: The temperature in the pool was not warm enough to use in the winter

Плюсы: The location and the spa area

Минусы: It was nice and clean but a bit dated. They could probably do with new mattresses and TVs

Плюсы: Parking was extra. Like 30 plus bucks.

Плюсы: The staff were wonderful!! Everyone was very friendly and helpful.

Минусы: The bed was extremely uncomfortable. It was the little things they missed. No hand towels, no lotion, only bar hand soap. No tv in the bedroom, the one in the livingroom was small. And it's dated, you actually get a key not a key card to enter room

Плюсы: Бассейн, тишина в номере, хорошая звукоизоляция.

Минусы: Дополнительно снимают с карточки 160 канадских долларов в счет гарантии за сохранность номера. В нормальных отелях такое делают с простой заморозкой суммы на счету. Тут же ее сразу сняли и не вернули на карточку уже 5-й день как съехал. Не знаю, как теперь вернуть деньги.

Плюсы: Отель очень удобно расположен, рядом парк конфедерации, торговый центр. Есть бассейн, небольшой, но вполне приличный

Минусы: Вся улица рядом была перекопана, это несколько затрудняло подходы к отелю. За все дни проживания постель так ни разу и не застилали. Только меняли полотенца и убирали мусор. Такая вот ограниченная уборка номера...

Минусы: No air conditioning . Old building with old balcony. Felt unsafe.

Плюсы: Все было хорошо. Отель чистый. уютный

Плюсы: Отличное расположение! Большое количество достопримечательностей Оттава в шаговой доступности. Чистые и просторные номера, мягкие кровати. Фото номеров с Booking.com соответствуют действительности.

Минусы: Нам достался номер на 11 этаже, а на крыше похоже размещён чиллер. Было очень шумно ночью.

Плюсы: Very comfortable and wellcoming.

Плюсы: Large, clean room, good location. Good decor, free internet, great food and room service.

Минусы: shower pressure was a bit weak but otherwise no negatives points/

Плюсы: The staff was great. I stayed here due to a fire in my home so I didn’t have all my stuff and one of my credit cards was missing so the staff let me use my debit card which was appreciated.

Минусы: Not having a fridge for my drinks or to keep my left overs in. I was quite thirsty at one point but the vending machine was out of order. I’m not sure how long it’s been out of order but I will give the benefit of the doubt.

Плюсы: The staff were very professional

Минусы: I did not stay long enough

Плюсы: We were coming to town with little notice to collect our child from university. Excellent staff! Nice modernly updated rooms. I surely HOPE there were no wild animals on the premises!??

Минусы: N/a

Плюсы: Место расположения просто шикарное, самый центр Оттавы. Номер был большой что большая редкость. Цена очень низкая . Немного обшарпаны балкон, но это ни сколько нас не смутило.

Плюсы: The rooms were clean and spacious! Staff was super friendly and very accommodating.

Минусы: The underground parking was a little tight but still manageable.

Плюсы: I enjoyed having the kitchen with the room. Beds were very comfortable. I would definitely stay here again.

Минусы: No

Плюсы: Central in Ottawa, spacious rooms with options to self cater. Bed was very comfy and had good facilities inside the room

Минусы: The shower took a while to heat up, like 5 mins. The balcony was disgusting, the floor was all dirty, but I’m presuming this was due to winter however it was very off putting

Плюсы: Vert bit satit! Th h´tl t´le rate  buch or kid around 9 years old making noise in the corridor at 23h30!!!!very bad sleep

Плюсы: My family appreciated the variety offered, both hot and cold options for breakfast. The coffee bar was excellent, well stocked and tasted good. Thank you!

Минусы: The restaurant needs updating. The furniture (chairs especially) were quite worn, but I know that a complete makeover is coming, so no worries there. I just hope the entire renovation of the hotel, inside and out, won't change the affordability. If it does, we may not be able to keep coming back, and that would be sad :(

Плюсы: The staff was friendly and helpful. The breakfast nook was busy both mornings but the food was plentiful and accessible with patience. The beds were very comfortable and the room was clean.

Минусы: Renovations were underway which meant the pool was not available but it was possible to use the pool at the adjoining motel.

Плюсы: It met or exceeded our expectations.

Плюсы: Complimentary breakfast was very good. On site parking at no charge. Room was very clean.

Плюсы: The parking and the breakfast

Плюсы: great breakfast, excellent location, friendly staff.

Минусы: no

Плюсы: location

Плюсы: Room was very spacious and clean. Dining staff at breakfast were great. Hotel employee is exceptional!

Минусы: Better underground parking availability.

Плюсы: Very large rooms - good breakfast.

Плюсы: breakfast , parking and mattress

Минусы: Needs better Gym.

Плюсы: Staff, indoor parking