Ramada Plaza Albany

Ehhh

Плюсы: The bed was comfortable, I guess.

Минусы: The toilet wouldn't flush, the shower was mediocre, the track to the window was FILTHY, the TV in the eating area for breakfast was loud and obnoxious, there was no outlet near the bed to plug in a phone or computer, there was no exhaust fan in the bathroom, etc. It was really kind of gross and I would not go back to that Ramada again. I couldn't wait to leave. I have had much better rooms for cheaper.

Dirty

Плюсы: Location was ok.

Минусы: The bathroom was filthy with hair all over the floor and shower. Hallways were dirty with bags of soiled linens along the wall still at 5pm. Room had a peculiar odor. Booked a king size room-got 2 double. I will not stay here again.

Минусы: No hot water in first room and no control of heat in second room.

Terrible Experience - Don't Go Here

Минусы: A man walked into our room with his own key card. Apparently, the incompetent staff gave him the same room after we had already been there for 6+ hours. We were given a new room that night. The next morning, I asked them to check our old room to see if we had left a bottle of shampoo. The staff member went to our NEW room and told my partner she was not supposed to be there. My partnered yelled at her and said that they had put her in this room because someone walked into our original room. The staff member then said, "oh sorry" and walked away instead of engaging with my partner and explaining to her that she meant to go to our old room. The staff member, when she came back down to me at the front desk, told me she went to the wrong room but didn't tell me about the encounter with my partner. My partner told me when I got back to our room and I got upset. So I called and asked why she told her she was in the wrong room. The staff member said she didn't recognize her voice as the person who was on the phone with her?! At this point, I was tired of the incompetence and confusion, so I demanded something be done to rectify our frustrations. The staff member said she'd reach out to the manager to see what could be done, and would call me back. She never called me back. I went to the front desk again hours later to ask if she heard from the manager. I told my partner to just go to the room while I deal with it. My partner came back after 3 minutes because her card key didn't work. The staff member said she didn't hear back from the manager, and instead just gave us two free drinks at the bar and a free appetizer for our troubles. While this entire experience pretty terrible, the only credit I'll give is for the staff member who took it upon herself to do SOMETHING even though her manager was MIA. I appreciated the effort. That aside, incompetence permeates this place. I would never recommend going... at least not at this location.

old hotel, in rough neighborhood and dirty

Плюсы: not much

Минусы: bad neighborhood, dirty hotel, in need of repair, room was non smoking and smelled like smoke, toilet didn't flush, I would not go back. Ramada should take their name off this hotel.

Минусы: The room was clean. However, the lock on our door did not work, so we were moved to another room. The lock on our second door barely worked. The staff seemed apathetic. The plumbing was very, very slow. We have stayed here many times in the past with good result. Overall, we had a disappointing stay this time.