Отели — Нью-Йорк

Плюсы: Loved our deluxe suite room that had sliding doors which kept each room very quiet even when watching tv with the volume turned up in one room. The push button controls were really cool for the lights and privacy settings. Enjoyed the free breakfast at Atrio and the friendly service from everyone there especially the host. The front desk staff were extremely friendly and were able to accommodate a late checkout of 2pm for us. Appreciated the unique designs and architecture of the hotel. Liked that it was located right next to the World Trade Center, and of course Shake Shack. Liked using the exercise room and business center which were very clean and well maintained. Overall it was a very relaxing and pleasant stay.

Минусы: Nothing really except that there was no swimming pool or entertainment room with a pool table or table tennis.

Плюсы: Location, facilities & service outstandingn

Минусы: Nothing

Плюсы: Beautiful hotel. Excellent service. Dramatic building and interior.

Минусы: Clunky internet sign on. Limited to 2 devices per room.

Плюсы: Loved the big huge rooms for NYC.

Плюсы: Spacious rooms. Great products. Awesome shower.

Минусы: Wish there was a coffee shop or starbucks in lobby

Плюсы: Liked all except conference facility.

Минусы: Hotel was great. Meeting room was bad. Seats may have been most uncomfortable seats I have ever sat in at a conference.

Плюсы: The rooms are very nice and comfortable. The staff was extremely helpful and professional. The breakfast was top notch. I would have loved to stay longer.

Плюсы: architectural aspects of lobby and room. Location, location, location.

Плюсы: Everyone was amazing they even got my dresses from my car that was valeted and brought them to our room. It was overall a great stay. Thank you !

Плюсы: The room was absolutely beautiful

Минусы: The construction

Плюсы: Very spacious. Great location for a concert at MSG.

Минусы: A tad pricey.

Плюсы: The service was amazing.

Плюсы: Great staff. Friendly, fun.

Плюсы: The service was great and they did respond to our heating issue by giving us another room and comping us breakfast and dwas her.

Минусы: The fact that the heat was not working in our room. And the Inconvenience it had.

Плюсы: Great employees with lovely attitudes

Плюсы: Location, housekeeping services, large room. Gym is spacious and it offers certain fitness activities to the guests, such as Pilates and Yoga.

Минусы: The blinds didn't close totally and allow some lighting into the room. Next day it was fixed with Velcro straps. The front desk assured me that I had a view to 5th Ave and it wasn't true. I saw the back of other buildings towards W 55 St. The gym is spacious but the machines are outdated and only for a certain group of muscles.

Плюсы: Service, rooms, location

Минусы: Nothing

Минусы: Gorgeous hotel, but the staff was rude on multiple occasions. I am used to being treated like royalty when I spend this much on a room.

Плюсы: Loved the hotel guest only Library bar, very cozy & quiet. Great rooms, lovely decor.

Плюсы: Overall great experience- modern, great staff, excellent restaurant. Would stay again!

Плюсы: Very friendly and accomodating staff. Received a complimentary glass of wine immediately upon my arrival. Nice after 10 hrs on the road. Very good vibe. Comfortable beds, clean rooms, good location.

Минусы: The hotel was a bit hard to find despite having a GPS. Not really, the hotels fault, I guess. The bathroom wall was made of a transluscent mosaic panel, which did not offer much privacy. Ended up doing our business with the bathroom lights off most of the time. While this may not be an issue for some, with 4 adults in the room it was definitely a bit awkward at times.

Плюсы: The room was great, good views, good toiletries, nice lobby and restaurant. Loved it.

Минусы: Hot water was not consistently hot enough.

Плюсы: Very clean, staff was super nice and accommodating and it was very quiet! I highly recommend The Gild and we will definitely return. This is our new "go to" hotel!

Минусы: Elevators are slow but it certainly didn't affect our stay.

Плюсы: Close to transportation and dining.

Минусы: Very mediocre fitness center. Due to limited space perhaps they could work out an arrangement with a nearby gym.

Плюсы: Service, vibe, ambience, location

Минусы: Workout facilities.

Плюсы: Room was big, stocked with food and drinks for a price, room was clean and bed was big and clean. Friendly staff. Great hotel, would love to stay again. Even great parking outside the hotel , can usually find a spot for no fee.

Плюсы: The location to everything downtown New York was excellent; walking distance. The restaurant "Felice" was one of the best Italian Food I have ever had. Staff friendly!!

Плюсы: Booked through Kayak and by some stroke of luck, received a free upgrade to the Thompson Suite upon arrival. If you can, book this room - it is absolutely amazing and without a doubt the most spacious hotel room I've ever seen in New York (or any other major metro area really). The staff was exceptionally helpful and accommodating and the property itself is both charming and luxurious. HIGHLY recommend - I've stayed at both the Thompson Smyth Tribeca and the SIXTY LES (when it was under Thompson management) and this was by leaps and bounds the best.

Минусы: Not necessarily a downside, but be aware that the hotel is ALL the way downtown - this was perfect for my needs, but could be inconvenient if you're not familiar with NYC when booking. Additionally, the elevators were finicky and slow, although the concierge was very helpful in remedying the issue. So all in all, no substantive complaints to speak of!

Плюсы: I travel quite a bit and have been in many hotels. This one is by far the best I have I stayed at. The service of the front desk as well as the willingness of everyone on staff to make your stay the best is what really stands out. It is located in a great spot and I wouldn't hesitate to stay again the next time I'm in NYC.

Плюсы: We were greeted by the courteous staff after entering the unique entryway. A staircase surrounded by old books, leather seats, and an inviting chess set adorn the hall adjacent to a wine bar we were glad not to miss. The gold elevators requiring a room key to access brought us to our room. The bed was so comfortable, the room had a refreshing old school/hipster vibe. It has all the amenities you would expect from a great hotel and ten times the style. The location allowed us to hop on any subway we wanted and surrounded us with several landmarks and restaurants. We'll be comparing other hotels to this one from now on. The maids were even really nice to us. We loved staying in New York and even loved sitting back with a glass of wine in our room.

Минусы: I didn't like leaving.

Плюсы: Great service

Минусы: Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...

Плюсы: Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!

Плюсы: Location is great. Staff were all curteous and prompt. Room size was good and everything was clean and new. Breakfast at Palm Court was good. Will stay again.

Минусы: N/A

Плюсы: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.

Минусы: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.

Плюсы: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.

Минусы: Given the hotel class and its prices few things could be better, like a Nespresso machine in the room (very common these days even in 4 stars environments) - a greater selection of TV channels would also ber good. Therer's a Samsung tablet in the room, but you can't really do much with it. On arrival with luggage etc. we had to open the doors ourselves - minial as it may sound, when you're loaded with luggage opening a heavy door isn't that easy especially when you se the door men happily chatting inside.

Плюсы: Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests.

Минусы: As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!

Плюсы: Clean spacious rooms, good service, not great wi-fi

Плюсы: Great place to stay. Very sheik and hip. Roof Top Bar is out of this world!!!

Плюсы: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful

Минусы: Shower could do with more pressure

Плюсы: The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.

Плюсы: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Минусы: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Плюсы: The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely.

Минусы: Avoid if you don't like fighting through crowds at Times Square.

Плюсы: Impeccable service Immaculate rooms Excellent location between Times Square and Bryant Park

Минусы: Can't complain about anything.

Плюсы: 2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.

Плюсы: We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!

Плюсы: The decor, the green aspect, the products, the staff

Минусы: Lack of personalised service - had to change room twice due to noise and restaurant - was charged $64 for breakfast. Ridiculous and was told that it's separate from the hotel.

Плюсы: Great breakfast, very comfortable and the Great Room with bar was wonderful.

Плюсы: Great location, staff and rooms, fantastic breakfast in the restaurant!

Плюсы: Sustainable approach and best designed rooms yet experienced in our travels.

Минусы: Slightly aloof staff - but maybe that's a NY thing...

Плюсы: Finally found a GREAT hotel amount the thousands in Manhattan. Great room, service, location and the bar/restaurant is clean and the food is top quality!

Минусы: N/A - we enjoyed everything!

Плюсы: Great location. Fantastic bed.

Минусы: restaurant/café staff not very effective, engaging or helpful. however the remainder of the employees at the hotel were excellent.

Плюсы: NICE HOTEL

Минусы: the room was very small, dark and a tiny tiny bathroom.

Плюсы: Very clean. Pretty decor. Friendly staff. Willing to meet needs when asked.

Плюсы: Great hotel. Friendly staff. Great location.

Минусы: I gave this hotel an "okay" because of what seemed to be chaos in the kitchen. I would order an item, the friendly person on the other end would say ok. But...wait for it...each time I ordered and confirmed my food items, I received a call back telling me they are out of at least one of what I'd ordered.

Плюсы: Concierge was fantastic. Restaurants were great. Vibe was relaxing and cool.

Плюсы: Nothing

Минусы: Rude Staff, small and dirty (smelly) rooms, expensive as all hell. Not worth it

Плюсы: The restaurant was nice, good food

Минусы: The room was never properly cleaned. I stayed for 6 nights and the room was never fully cleaned. The bathroom mirrors had the same smears the entire stay, the floor was dusty and hairy and I saw the same piles of dirt from day one. The glass shower wall had a soap scum that remained the entire time as did the bathtub. The entire room was dusty and never saw any of it cleaned. And I'm quite certain my sheets weren't even changed daily. I believe the cleaning crew only changed towels and made the bed. I also asked that they did not leave the a/c on 65 each day and i continued to return to an ice box daily!

Плюсы: Nice modern rooms. Great location. Food carts one block away at Greely Sq.

Минусы: The window was left open before my arrival. Upon arrival, the temperature of the room was 46 degrees. I closed the window and notified the hotel staff immediately. For some reason they sent an engineer to the room. To be clear, the heat worked but the window was left open. I turned the heat up to 80 degrees, turned off Eco Boost, and set the fan to high. When leaving, the heat had been on for over one hour. The room temperature had just barely gotten above 50. Again we notified the front desk. There was no attempt to make my room more bearable or to transfer rooms. When arriving back at the hotel room around 11:30pm, the room was still under 70 degrees. Again I called the front desk. It wasn't until this time I was offered a room change, however at 11:30 I preferred to use extra blankets to stay warm.

Плюсы: The bed was so comfortable! The location was very central.

Минусы: No business center and no pool.

Плюсы: Location near Penn Station, wonderful receptionists, especially Victoria, perfect room and view

Плюсы: Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay!

Минусы: nothing negative.

Минусы: Nothing but that we had to leave

Плюсы: Location

Минусы: No elite services on weekends - $ charge to print out boarding pass - failed to clean room - front desk staff was not guest oriented - platinum member - will look for other hotels.

Плюсы: Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient.

Минусы: automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)

Плюсы: View Restaurant staff was great! Nice suite with view of Broadway.

Минусы: Construction noise in the morning.

Плюсы: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again

Минусы: Breakfast buffet way overpriced for the quality

Плюсы: Location.

Плюсы: Very close to theatre and nice restaurants.

Минусы: Breakfast was good but a bit pricy

Плюсы: People at front desk were nice

Минусы: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.

Плюсы: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.

Минусы: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.

Минусы: the elevators were ridiculous......impossible to get to breakfast location,45 minute waits for elevator

Минусы: The did not clean the room very well

Плюсы: Great location and some great views.

Минусы: They apperently give every person in the hotel access to the executive lounge. I'm used to a crowd at times but this was crazy. They need to either expand the lounge or enforce the entry policy.

Плюсы: Location

Минусы: Response time of the staff and high cost to eat hotel restaurant...

Плюсы: Very close to local sights and shopping. Easy check in and good WiFi speeds. Friendly crew and good mobile streaming to tv.

Плюсы: The lobby is wonderful. The staff are tremendous. The rooms are spacious and comfortable, although one was a bit noisy. But we were moved without fuss and very efficiently. Coffee and tea making equipment is by request. Good restaurant and bar.

Минусы: The noisy room.

Минусы: They didn't honor the booking for three so we walked out.

Плюсы: It went to Sofitel and resides there permanently. To accommodate a late evening meeting, staff in the in-house restaurant, Gaby, expedited my dinner order. Across three continents and three cities--New York, Amsterdam and Marrakech--I have come to rely on and expect great service.

Минусы: I haven't found it yet.

Плюсы: Clean, nice, good staff. Spacious rooms. Good location.

Минусы: Shower was a bit outdated.

Плюсы: Room was very comfortable. Breakfast was excellent.

Минусы: Sometimes I had difficulty understanding the staff as their first language was french.

Плюсы: Friendly and helpful staff. Good location. Comfortable bed and nice room.

Минусы: Check-in process was a nightmare. It took more than one hour until my reservation was finally found and confirmed.

Плюсы: Bed was unbelievably comfortable.

Минусы: Bathroom was not as well outfitted as the bed.

Плюсы: Service was great, room was nice, free upgrade!

Минусы: Shower wasn't too good. Room smelled a little like someone had smoked there earlier.

Плюсы: Extremely friendly staff upgraded us to a king bed, left champagne in our room for our husband's birthday

Плюсы: The location was ideal for our purposes, being close to theatres, restaurants and Rockefeller Center. The staff were nicely accommodating and helpful. The place was clean and comfortable.

Минусы: The bathroom lighting is woefully inefficient and of no help for applying makeup. The lighting in the room is not much better, and there are only three small drawers available inside the closet for clothes. The lobby has a sort of a cartoonish modern décor.

Плюсы: This hotel saved us after an incident with our Airbnb accommodations left us stranded in the city. We are so glad to have found this gem, at a reasonable price and in such a great location. The excitement of Times Square is right outside your door, yet inside the hotel you are able to get quiet and restful sleep. Staff was very friendly and accommodating. We enjoyed a wonderful meal at the hotel restaurant just before our broadway show, and then walked a few blocks to the theater. Would definitely recommend!

Плюсы: Rooftop terrace, food service, and comfortable rooms.

Минусы: Bit overpriced. We have had comparable or better stays, for less money.

Плюсы: Location

Минусы: No drinking water available in the room and ice machine was out of order. The coffee in the restaurant tasted like it was burnt.

Минусы: Location

Плюсы: It was a perfect hotel

Минусы: Nothing

Минусы: 1. Due to computer glitch, our reservation was "lost", took staff an hour to reinstate it. 2. Refrigerator in the room did not have a single bottle of water. I had to take medication without any water. 3. Ice machine on the floor was broken, no ice whatsoever. 4. Room had coffee machine, but no tea/coffee and water in the room.

Плюсы: The view from the room was perfect, if only I had stayed on New Years! Front row seats to the ball drop! Very clean and luxurious

Минусы: Some hidden fees & deposit was larger then website said it would be

Плюсы: We liked everything about the hotel. The staff were friendly, the room was clean and the location was on Broadway, just one short block from 7th Avenue. I would stay again. It was a very good experience.

Минусы: The only thing I questioned (but was not a big deal) was the bathroom was small - couldn't fit 2 people in at once. The shower pressure was too good. Meaning that it hurt the body when the hand held was used. The rain shower was good but if you didn't want to wet your hair, you had to use the hand held which in turn was so powerful that it hurt the body. It didn't bother me that much but it was the only thing that was a bit uncomfortable.

Плюсы: Everything was great

Плюсы: Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing

Минусы: Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside. Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.

Плюсы: Nothing.

Минусы: Definitely STAY AWAY from that place!! I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason. Overall: WAY overpriced hotel for the way it is, HORRIBLE "costumer service" from most of the stuff here, no room delivery after 11:30pm (really?!), No parking space, Spent almost $300/night for the room doesn't even have tube. It's not a hotel, it's bullshit!.

Плюсы: I've stayed in so many NY hotels over the years and this one was very good, great room sizes for a Manhattan hotel, good room decor and excellent and quiet air con (good when 35c outside)! Desk to work at and plenty of plug sockets to charge gadets etc. Great location 5 mins walk to Abrrcrombie and Lower 5th Avenue, good Irish bar next door, diner opposite and coffee shops close by. Easy to get taxis outside too. Friendly and efficient front desk staff

Минусы: Breakfast not included in my rate

Плюсы: Location, Baggage storage.

Минусы: They charge extra 25$ per day for "facilities". We had a broken lamp, aircondition that could not be set to lower temperature and problems connecting to the internet. The room was generally clean, but few things were not cleanned while we were there.

Минусы: Hidden fees. Not disclosed until checkout

Плюсы: Great location and staff very pleasant

Минусы: Computer labs were out dated and charged for Internet and print use by the minute.

Плюсы: Great staff, quiet, convenient, elegant, beautiful. I'm a repeat customer and shall remain so. Any problems are dealt with quickly and efficiently. Ready smiles from all you meet. Best location for my NYC visits.

Плюсы: The staff was very nice. Several people went out of their way to be friendly and helpful.

Минусы: Having to pay everyday for wifi is ridiculousz

Плюсы: 2 blocks to Central Park and centrally located to so many great spots. Staff was super friendly and accommodating. 2 restaurants and a great business bar located within the hotel. Recommend room 2222 (king bed w/ view of Central Park and small outdoor area). Traveled for business but looking forward to bringing my family back.

Минусы: In room dining is super expensive but is was very good. Wifi is additional.

Плюсы: Very friendly staff Excellent location

Плюсы: Location was great. It was close to central park, Times Square, museums, Empire State Building and convenient access to the subway to go to other areas. Staff was friendly and pretty helpful when asked questions.

Плюсы: Staff, the easy checkin , clean room, great location etc

Минусы: Well this is minor but the lobby could be prettier or cozier. That's all :)

Плюсы: Location Friendly Helpful Kid friendly

Плюсы: Concierge- very helpful and friendly

Минусы: Front desk staff - apart from one individual, staff were like zombies going through only the essentials. To be fair this may be a volume issue as the front desk is very busy and the staff have to manage languages from all over the world, which I will admit is no easy job. This creates delays in the check in process creating impatient (and rude customers). I will say they did handle the whining of people checking in with professionalism. Suggested solution - investigate peak period scheduling for front desk, specifically selecting staff with multiple languages

Плюсы: Location and the food and bar area

Плюсы: The hotel was cool, nicely decorated, and the maid service was excellent.

Минусы: It was my fault for making the reservation under my name, but we realized this the day before. I called and they added my husband name, no problem. Well when my husband arrived they told him I had to be there ( I was flying in later that night), so I call and they say his name is in the reservation and they don’t know why he can’t check in. I ask to speak to the front desk. 3 HOURS and multiple calls and multiple run arounds, still not talking to to the front desk; a person at the call center tells me he checked already! I talk to my husband who nis sitting on a bench inside with my two daughters sleeping in his lap. I tell him to try and check in, they check him in. A breakdown in communication led to a rough start.

Плюсы: Great hotel in the middle of everything, next to subway line. Inside hotel is the City Kitchen where you have a "food court" with many renamed local restaurants. Included breakfast was so so, not the best but good. Very clean room, they cleaned our room every day. Eight elevators, but always very busy.

Минусы: Extremely small room, very noisy on 7th floor (at night all trucks and constructions work and you hear everything in the room). Thanks God we got the "Deluxe City view" because it was supposed to be a bit bigger. The view is not as good as other in the area but its ok for the price. One night we found a small worm in the ice from the ice machine. They should have better beds. But over all its the best option for the $$.

Плюсы: The hotel is in a fabulous location in the middle of the theater district. Once you step into the hotel the city smell is gone and replaced by a blast of fragrance. The lobby is wide and decorated nicely. The elevator system is very efficient with elevators going to certain floors. The room was comfortable enough for the 3 of us.

Минусы: They never have enough people working at the desk. There are always lines throughout the day. A desk for questions would be helpful. For a hotel with 1,331 rooms they need more than 2-3 people assisting guests.

Плюсы: location

Минусы: cable down grade sucks

Плюсы: The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.

Минусы: Check in took quite a while and when we got to the counter the employee said she was upgrading us but I don't believe that was the case because the room was very small. One very simple thing was that there was no full length mirror which does not help when I'm getting ready for my boyfriend's birthday dinner.

Плюсы: Очень близко расположен к Times Square. Отличный вид из окна, хотя на улице было достаточно холодно и ветрено, в номере было тепло (автономное отопление)

Минусы: В номере шумно, номер нуждается в ремонте (сломан смеситель, трещина на прикроватной тумбе, не было лампочки в одном из светильников),

Плюсы: I don't like it

Минусы: Cause the room was dirty

Плюсы: The room was way to small. I never been in a place like this. I call the front desk to see if they change the room and they do nothing

Плюсы: nice lobby

Минусы: check-in took WAY too long. wallpaper in room was tacky

Плюсы: Swanky lobby doesn't translate to the rooms, which are cramped and awkwardly layed out. This is bottom end, despite the trendy sounding name. How anyone would rate this a 4 star property is beyond me. For first night of two night stay my room was oversold. They sent me to the Hyatt Times Square; much nicer.