The Kimberly Hotel

Location and cleanliness

Nothing

The staff was amazing

The safe and a couple of doors in the suit had a problem of not locking properly

Everything about this hotel was excellent. We had booked another one in Manhattan which was expensive for the quality, but switched when Kimberly became available. Although dearer, there was no comparison in quality. The rooftop bar is great. Lovely l'occitane toiletries, great to have coffee machine/fridge in room & bed was very comfortable.

Honestly, nothing. We booked two rooms, and got one upgrade to a suite which was wonderful. The view was terrible (hey, it's a Manhattan alley), but everything else was good. The bathtub plug was broken, but fixed immediately.

Loved the space! The room was huge! We had a one bedroom suite for 3 adults and we had a large double bed each. Breakfast was amazing and the staff were so helpful and attentive.

If smells bother you get a room at the front of the hotel. The kitchen extractor fans from the restaurants below are at the back and the rooms at the back smell of food. We had a room at back and asked to move to the front and the hotel staff were super accommodating.