Hotel Riu Plaza New York Times Square

Great location.

Room was EXTREMELY small. Unclean (hairs in sink and on bathroom floor). Not even a small, single serve coffee machine in the room. All for $450 per night?

The location was great for Broadway shows.

The rooms were minimalist, which is okay because you aren’t there much. However, the biggest problem we had was that our key demagnetized EVERY.SINGLE.DAY. We put it in different pockets, away from cell phones, we were very careful because it got SO ANNOYING to have to trek back to the desk from the 17th floor every time we went back to the room. Our subway cards didn’t demagnetize stored the same way. I stay in hotels frequently at all price points and have never had this consistent a problem with room access. By the end of the trip I thought I should just probably go wait in the front desk line every time I walked through the lobby just to avoid the trip back down.