Чистота в номере, скорость обслуживания персонала
списанный дважды депозит
У нас было два окна в номере, один вид на стройку World Trade Center, другой на бруклинский и манхеттенский мост, этаж был высокий, очень впечатляет. Очень комфортный номер, очень удобная кровать и удобные подушки. Отлично подойдет для бизнес поездок, недалеко от Wall street.
Неплохой отель в недалеко от центра, отличный вид из номера
The rooms had mold on the ceiling, the bathtub didn’t drain, old and dirty rooms, mattress was awful. Outrageous for a Hilton property in NYC no less.
Well, the fact that the company contracted by this third party site went bankrupt, canceled our reservations & didn't return our money was a buzz kill.
There is no guarantee in going through third party booking sites so buyer beware. You take a risk & the booking site is absolved should anything go wrong with those with whom they are contracted with your reservations. You as the consumer are left in the lurch. Consider going to the reputable hotel chain directly instead.
I loved the staff, the room and the pool
We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.
The concierge was great and the views from the room were amazing. Extremely convenient location.
The front desk was understaffed, distracted, and unwelcoming (the lobby was not overly busy, I would have understood if so). The room was dated, not terribly clean, and had an odd smell to it. Overall, not the experience I was expecting for the price.
The walls were paper thin.
The location is very convenient, and the view is a killer. So awesome !!
With exceptional sales promotion will make people like me to travel here more
Great hotel and great location
The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Everything Great but Temperatureyou
Temperature was extremely hot and we could not change it from our hotel unit control. We sweated all night.
The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Rooms and interiors are showing their age compared to my last visit a few years ago.
Refused a price match guarantee
The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.
Definitely will stay again
fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
The front office staff were very helpful in organising a room change to a suite as the two double bedroom we booked was not acceptable as the beds were not double beds more like 3/4 beds. The swimming pool was great as we had a 3 year old & the lifeguard found us armbands without asking for them
The double beds were not double!! They were 3/4 size & too small for us to sleep together comfortably so we had to move rooms.
best view in the sity
Wow! What an amazing view. I could sit there all day and watch the world go by.
The noise was worse than I expected. I would not pay full price for the hotel while it is this noisy. Luckily I was very tired and slept through the sound, but normally I would not have been able to.
Friendliness of Staff, views, daily room cleaning, choice of breakfast.
Cost of extras, eg Internet, room service
Rooms were great, staff is exceptional.
No fault of anyone but the construction for the World Trade center goes through the night and even from the 41st floor we could hear it loudly. Perhaps you can mention this on your site when people book and maybe offer earplugs which I'd have gladly taken or even purchased for a nominal fee.
The amazing view of the skyscrapers, Hudson river and Jersey, the service provided and the link to many subway lines. Also, the spacious and clean room, the free gym and swimming pool and the coffee/tea machine in the room and free water.
Surprising location adjacent to Ground Zero! The room was excellent, spacious-, comfortable, with a 180 degree view of Manhattan !Spectacular-
Very nice hotel, great location downtown, room was excellent and very well equipped.
Side facing ground zero is noisy. Work seems to be 24/7 and the windows do not fully eliminate the heavy construction. Very interesting if you are into civil engineering. Cost of breakfast is unbelievable, however many possibilities outside.
The incredible view from my room on the 23rd floor overlooking the reconstruction at ground zero.
Charging extra for internet access, over a fairly expensive room price to begin with.
Millennium Hilton New York Downtown расположен в центре города Нью-Йорк. Рядом с ним находится Торговая зона The Oculus, а в 5 минутах ходьбы — Национальный мемориал жертвам 11 сентября. Для удобства гостей предоставляется следующее: бесплатный (проводной) доступ в интернет, круглосуточный бизнес-центр и прокат автомобилей представительского класса. Если вы планируете деловое или развлекательное мероприятие, отель предлагает вам пространство площадью 3000 кв. фут; а также конференц-центр.
на основе 2 555 отзывов
Правила зависят от поставщика и категории номера.
Новые правила отеля Millennium Hilton New York Downtown:
Ежедневная чистка помещений, обеспечение наличия санитарно-гигиенических средств.
Обеспечение социального дистанцирования в вестибюле.
Минимальный контакт с сотрудниками отеля и другими гостями.