Hotel Pennsylvania

Location

Staff sometimes just rude

After reading so many reviews online about this hotel I was extremely skeptical. I was worried that the corridors will be dark, dingy and horrible and that the rooms were haunted etc. We decided to change our hotel last minute as this hotel was much cheaper and therefore gave us more spending money. We rushed the booking without really looking at reviews and went full steam ahead. After we changed our booking, I looked around to see different pictures and reviews etc. It was awful. The reviews are actually really bad. Our stay was nothing like we read on the reviews. The rooms were spacious and really well maintained/cleaned. I would 100% recommend this to anyone looking to stay in New York on a budget. Don't read the reviews and be your own reviewer - remember, someone else's experience isn't going to be the same as yours! Go for it, you won't regret it. To be fair we did stay in the newly renovated Penn Style rooms - definitely do that if you can. I don't think i would want to stay in the old style rooms.

The only thing that we didn't like was check-in. It was a nightmare. Once we arrived we stood in the queue for the best part of 2 hours. If you can check in using their digital touchscreens I would recommend that you do that, as it really is a long time waiting. Try and ask all the questions you have as well when you check in because yes, you guessed it, you will only have to queue up in the long 2 hour queue to get an answer.