Новый Орлеан, Канал-стрит: отели рядом

Плюсы: Location

Минусы: All good

Плюсы: The staff at night were helpful and friendly. We were late check ins and they were ready for us as soon as we walked in the door.

Минусы: Our bed and pillows were HORRIBLE! I could literally feel the spring in my hip. The bed was hard. Also, when in the shower, the water would pool in one area and had to be kicked down to drain. The drain worked find but seemed like a tile issue. Told afternoon desk clerk and he stated nothing could be done because it was a tile issue, which I agreed but he didn't note the issue. When we checked out early on our last day, the woman working counter took the complaint more serious and stated she was noting it to be checked. Showers also need to be cleaned better.

Плюсы: It was beautiful, clean,and right off Bourbon Street. Breakfast was wonderful.

Минусы: Nope

Плюсы: Everything ,great value and breakfast included

Минусы: Our stay ended too quickly

Плюсы: They let us check in earlier than we were supposed to and check out was a breeze

Минусы: Nothing at all was a rememorable stay

Плюсы: Location was excellent! Staff great at desk. Really liked bar 21st Amendment.

Минусы: Birds started chirping at 5:30am

Плюсы: Location and friendly staff.

Минусы: Very well satisfied with this vintage hotel.

Плюсы: Close enough to several attractions that we could walk.

Минусы: The room just seemed small.

Плюсы: Great location but a bit pricey

Минусы: The price

Плюсы: Cleanliness, Breakfast, location were perfect. Parking was a bit over priced since you are at their mercy.

Минусы: Price for parking.

Плюсы: Everything The Location, facilities, Staff, breakfast I cannot say there was any downside to this hotel and the staff went out of there way to help with information tours etc the lady in reception could not have been more helpful she went out of her way to resolve a problem we had with a tour. I would say to anyone thinking of going to New Orleans book your stay at Mazarin and you will not be disapointed

Минусы: nothing

Плюсы: Location was great and breakfast was fantastic!

Минусы: The room was dirty! There were wall marks and stains on the lamp shade. There was also a musky smell. The bed was so hard it was not an easy stay for me by any means. The only thing that saved my stay was the pleasant staff, the location and the breakfas.

Плюсы: Near the famous Bourbon St.

Минусы: Dirty room and absence of small fridges in the room

Плюсы: The staff was very accomodating in all respects. The location was also very convenient to everywhere we wanted to go. This is a perfect location if you are going to Mardi Gras.

Минусы: The bar was only open until 9 pm which wasn't convenient, but there was a bar at the corner of Bienville and Burbon which was very close.

Плюсы: location and friendliness of staff

Плюсы: It was nice having the proximity of the hotel to multiple attractions.

Плюсы: Access to Bourbon Street and remainder of French Quarter

Минусы: There is a usage fee and utility fee that has to be paid at the end which really seem like charges that should either be incorporated in to the price of the room or dropped. I read about them online and was prepared. However, other parties checking out at the same time were very suprised. Also, parked for an overnight rate at a garage one block away for less than their garage rate.

Плюсы: Location

Минусы: Electrical Disrepair, worn furniture, bad service in restaurant, mechanical problem, all night noise

Плюсы: I have stayed at the St. Louis before, and it is my personal choice for location, atmosphere, and value in the French Quarter.

Плюсы: Great location, helpful staff, clean room, updated bathroom, great courtyards.

Плюсы: The hotel itself is really nice, especially the patio. The location of the hotel is also excellent

Минусы: The rooms were not really clean. The first room we had was so noisy that we could not sleep. We were then given another room which was quiet.

Плюсы: great position and good rate

Минусы: The hotel room could be more clean but it is not bad.

Плюсы: The environment, the location and the staff!

Плюсы: The location is excellent

Минусы: The pool could be better, but we didn’t spend much time there

Плюсы: Clean

Минусы: No fridge or microwave

Плюсы: Location and amenities

Плюсы: The pool and bar access was great location was even better everything within walking distance.

Минусы: Room wasn’t clean often had to request for cleaning and towels

Плюсы: I liked the location, comfort and safety.

Минусы: Restroom ceilings were dirty but that’s probably it.

Плюсы: I loved the location. Literally right in the mist of everything but still quiet.

Минусы: Everything wasn’t open but they did have the pool and pool bar open. Was great.

Плюсы: Didn't have breakfast because of the corona

Минусы: Nothing

Плюсы: Great location, here for our wedding and honeymoon! Everybody went out of their way to assist us. Special shout out to the manager and Rocky. I think Julie was her name.. we will certainly be back.. thank you for everything

Минусы: N/A

Плюсы: Location, pool on the roof, view from the roof.

Минусы: Parking fee is a bit high, 50 dollars per night. Some of the staff not that helpful,asked for simple directions, the guy gave them to me, but rude. I think he wanted a tip.

Плюсы: Its location

Плюсы: The doormen and customer service was outstanding.

Минусы: N/a

Минусы: Pillows!

Плюсы: spotlessly clean and somehow smelled amazing everywhere; front desk staff was SUPER friendly, taking time with each guest or group and making recommendations, providing directions, etc.; location is at the fringe of the Quarter, so perfect!!

Минусы: bit of late night noise out in the hall (3AM and again at 4AM), but it’s NOLA - folks party at every hotel; I’d skip the room service - prices were a little steep and the food was bad; we often do this on late arrival nights, but not a good

Плюсы: Friendly Staff; Elegant Decor

Плюсы: Nothing.

Минусы: I had Do Not Disturb hangtag on my door after getting in at 5:30 a.m. and hotel maid knocked on my door twice before scheduled check out time of 11:00 a.m. Was woken up twice. I paid $--- to not get enough sleep for the National Championship game.

Плюсы: The location to local eateries and entertainment

Минусы: Not during this visit

Плюсы: the location was incredible - 1.5 blocks from Bourbon Street with so many good restaurants close by it was hard to choose.

Минусы: The Courtyard did not have its own restaurant, we had to go to the restaurant in the Ritz Carlton which was not really a problem. There was a Starbucks in the Courtyard lobby which was helpful.

Плюсы: Great room. Two rooms with king beds. Two nice tv. Staff really nice all around.

Минусы: No coffee in lobby. Breakfast not really good and opens too late for me.

Плюсы: The location was excellent. It was very clean. However, we did see roaches on the floor by the front desk. I had to quickly remove my luggage.

Минусы: The customer service could have been better. I plan on writing a letter to the cooperate office with specific issues. Another issue being; the so called suites were not really suites. I was disappointed.

Плюсы: The staff was very sweet Mrs Shalita and Chantelle where the best i can’t wait to come back and visit them Two again

Минусы: Nothing everything was great

Плюсы: Nothing

Минусы: Nothing

Плюсы: Proximity to Bourbon Street and other French Quarter sites

Минусы: Parking was $50 per day...although that may be typical, it’s unreasonable

Плюсы: Hotel is located right next to Bourbon and Canal street. Couldn't ask for better placement.Our room was HUGE for the price and was newly updated. The room pods had no sound bleed giving us the feeling we were the only ones there, which wasn't the case.

Минусы: The carpet was stained in the room and they had a lil place to buy drinks and snacks that was over priced. The valet price is too much imo but seems to be the going rate.

Плюсы: Great bed, quiet room. Nice comfortable suite. Terrific free Continental breakfast.

Минусы: $13 day wi-fi charge & it didn't work. Could you use lighted makeup mirror in bath.

Плюсы: Staff was friendly and extremely helpful in all cases. An atmosphere in the Iberville Suites was quite unique - not a luxury but maybe some kind of spirit of Lousiana. Two room, two TVs and nice big bed made the suite very comfortabe. Free beakfast was a good bonus. Location next to French Quarter and Bourbon St. without any noice during the night (maybe I was a happy with my room?). I really liked this hotel.

Плюсы: the location was central to everything and loved the spa are

Минусы: your reception staff need to be a little more helpful they dont offer any assistance its as if you are interupting them if you speak to them they need to say good morning or afternoon or even welcome back just something instead of putting their head down and say nothing at all

Плюсы: great location, the staff was friendly and efficient, i would recommend this hotel to others

Плюсы: Very Quiet and clean. The Decor was beautiful. I'd like to thank Kelly in reservations and Gersan at the front desk for excellent Customer Service!

Плюсы: The staff were wonderful. The hotel was beautiful. I loved the bath and body works products in the bathroom.

Минусы: The lamps were not pluged up. I really did not like having to climb around on the floor to plug them up. I also think for the price the internet should be free not 12.95 a day

Плюсы: beautiful place and very close to bourban street

Минусы: Continental Breakfast did not meet my dietary needs.

Плюсы: Location

Минусы: It really never cooled off. I had the temp set at 60 but it felt like it never got below 72.

Плюсы: EVERYTHING! The employees were so nice!THE BED WAS SO COMFORTABLE AND BIGG!!!!

Плюсы: the hotel was BEAUTIFULLL and short walking distance to the french quarter. the bartender was the highlight; so much fun and awesome drinks

Минусы: none

Плюсы: Great and helpful staff, easy to check in even though it was the morning, good blackout drapes so I could sleep in, location was basically perfect, quiet rooms/could not hear people next door to me.

Минусы: None

Минусы: That I had to wait 15 minutes for valet to finally show up. Not even the front desk knew where they were

Плюсы: EVERYTHING

Минусы: Nope

Плюсы: The ambiance

Минусы: Price was a little expensive

Плюсы: Nice rooms and accommodations along with friendly staff.

Плюсы: The property was very pretty, located just out of the French Quarter.

Минусы: Management took the concerns regarding the covid virus as an opportunity to decrease services without notice. Housekeeping went to every 3 days. Coffee service in the lobby ceased and the advertised PB & J sandwiches in the lobby vanishes. All without notice. One would think the housekeeping would increase in this situation.

Плюсы: Everything was closed because of COVID, so there isn't really anything to write about. The lobby was nice, I guess.

Минусы: The room was hot, the AC condensed too much and started raining in the room, there was a 2 inch raised lip on the door threshold leading to the bathroom where someone walking in the dark could break their toes. Everything was off center; the bed, the TV.

Плюсы: The rooms were nicely presented and the staff were helpful!

Минусы: The pool and the roof terrace was shut without warning when we arrived. The third day the mini toiletries in our room got restocked and we only given 2 conditioners, no shampoo or shower gel. The slippers & robes also disappeared.

Плюсы: Loation

Минусы: Pool not available. Id ask for towels for a room booked with 4 people and get only 2 towels. Hotel is now a modern nightmare instead of a high end classic victorian hotel that we remembered from our last stay. Price per night lower on another site. No microwave in room and the ice they provide is enough to make a couple of drinks.

Плюсы: Beautiful Lobby and bar

Минусы: Old odor in the room

Плюсы: I liked the historic quality of the rooms, and the quiet of the rooms as well. I also appreciated the coffee-maker for the room.

Плюсы: The entire experience was delightful. From pulling up to a beautifully lit, opulent exterior, to the comfortable, old world feel of the room. A historical hotel with modern touches and great, friendly service.

Минусы: A drink at the bar was $20.

Плюсы: Hotel has a very good central dining room. Staff are courteous and professional. The choice of food although limited, quality is good. The 10-11 pm snacks stuff is very nice. The lounge are very clean, well maintained and give a very good ambiance. Cleanliness of the property is good and that is very nice.

Минусы: The hotel is quite overpriced. The room (415) has very dim lights, window curtains are difficult to open which gives a feeling of evening all the time. Natural light coming in the room is less. The TV is kept in a cupboard/almera in such a way that you can watch it only from one bed as the doors of cupboard block your view from anywhere else in the room. They should use a simple nice tv stand rather and move the minibar to a corner.

Плюсы: They lost our reservation and in response put us in the Presidential Suite, that was amazing. Service and staff were just wonderful. Also liked the tradition of peanut butter and jelly sandwiches every evening at 10 PM.

Минусы: Well they did lose our reservation. Parking prices were too high.

Плюсы: we spent a great anniversary at this very romantic luxury hotel and paid a reasonable price for it.

Плюсы: Very friendly staff. Very helpful conciere/front desk. Nice pool area. Good location for St. Charles trolly/warehouse/near F. Q. would definitly return except for the one complaint lodged below. Thank you for helping us to have a great first visit to nola

Минусы: The maid service every morning entailed many doors being open and shut in the am. Although they were not slamming them, it was quit loud and not conducive to sleeping in, especially when waking the nearby infant. Maybe a later start time or easing the doors shut.

Плюсы: The hotel lobby was very elaborately decorated and the rooms were clean and attractive. It was only about four blocks from the area where we spent most of our time and we were able to walk there easily.

Минусы: After about 10:00 at night, the walk to the hotel room was rather desolate and we were a little uncertain about our safety.

Плюсы: a very opulent setting with beautiful appointments and decor. the atmosphere was calming and luxurious

Минусы: Bathroom was a little cramped

Плюсы: the hotel was first class, very friendly staff and the rooms are excellent - very spacious and immaculate

Минусы: bar prices are on the high side

Плюсы: Cozy and comfortable, the cookie is great

Минусы: Location is not next to Franch Court as Web posted, it has a distance of few blocks away.

Плюсы: Staff, location and decor

Плюсы: Location and friendly staff, especially hotel employee who checked us in.

Минусы: The room we were assigned had 2 double beds and though clean, the mattresses were very worn out and saggy. First time we experience this as the beds are always very comfy!

Плюсы: The bed was very comfortable

Минусы: No, the hotel was great

Плюсы: The friendliness and helpfulness of all the staff! the hotel was extremely clean as well.

Минусы: Nothing. Everything was great!

Плюсы: Front desk staff did accommodate requests. No

Минусы: I was expecting bigger to accommodate 4 people. With the price we paid in advance I expected a frig & microwave. We all kept hitting are toes on the bottom of the toliet getting in & out the shower. The water pressure was low in the sink & the faucet hung over so far you could bearly put your hands underneath it. I never slept in a hotel that didn't have a top flat sheet between the comforter I had health issues. I tried asking cleaning people & front desk if the comforter was changed each time someone new checked in. Cleaning people didn't understand cause the didn't speak English & staff couldn't verify if comforter were changed when new guests occupied the room. It was just too tight. We had four people & they only kept giving us enough towels for 3 people.

Плюсы: Bed was comfortable and decor was nice great location.

Минусы: The security personnel. But the manager Steven. Was alerted and solved the situation. Steven was very professional in making sure each guest have awesome time.

Плюсы: The staff were all so helpful and nice.

Плюсы: Staff was very friendly and accommodating. Location is terrific; easy to reach any spot within the City.

Плюсы: Nice staff and very clean

Минусы: The lighting in the rooms are terrible. Very low light and difficult to see.

Плюсы: Comfortable bed. Location

Минусы: Breakfast

Плюсы: The staff when I checked in was extremely friendly and helpful

Минусы: The wait time at valet was sometimes 15 minutes even when I was the only person waiting for my vehicle. I would call down request my car and still had to wait an extended amount of time.

Плюсы: Location great. Room very good Bathroom challenging Overall terrific. Parking options suck

Минусы: Already noted

Плюсы: I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.

Плюсы: Location was superb, room were clean, and staff were excellent.

Минусы: Pillows were a bit hard to make comfortable.

Плюсы: friendly, Luxe, design

Плюсы: One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service.

Минусы: If I had to pick something, I didn't like the pillows. Too hard, but that's just me.

Плюсы: The beds were Awesome! Very comfortable.

Минусы: Wet spot on the floor of the room. Bathtub a little dated.

Минусы: The staff did not apply a 4* hotel service. Several of the nice appliances provided in the room did not work (iPod speakers, radio/alarm clock) and electricity sockets in the bathroom were ,alfunctioning and therefore dangerous to use. Worst of all, we were charges for several services/items we did not use: valet parking, mini bar and a large phone bill came out of nowhere.

Плюсы: Location and bed was comfortable

Минусы: 8 am housekeeping knocking on door asking if we arranged for a late checkout (11am)

Минусы: Yes, I was lied to about the “4 star” accommodations. It was disgusting.

Плюсы: Location

Минусы: Elevators didn't work properly. Ice machine on our floor didn't work. Pool was closed. No breakfast.

Плюсы: The location was excellent. Just two blocks from Bourbon street and two blocks from Canal street which is where the parade runs through.

Минусы: I was promised a late check out and the morning of was told they did not see a note for a late checkout in the computer. That's was very annoying.

Плюсы: The location was great. Was clean and comfy.

Минусы: Parking cost and having to pay to leave and come back each time also cost 25.00 per night. No breakfast...pool closed. No front desk staff to check out before 7am.

Плюсы: Private vanity

Минусы: No

Плюсы: The location was great. We were able to walk anywhere in the French Quarter easily.

Минусы: Housekeeping was a little pushy even after we declined. We extended our checkout time and even paid for a later checkout, but it seems that was not relayed to the housekeeping staff. They knocked every 15 minutes while we were trying to pack up.

Плюсы: location was excellent

Минусы: room was small and not laid out well

Плюсы: Location and amazing guest service. Security is top notch especially as it was during Mardi Gras.

Минусы: Was surprised not to see an iron in the room. All is good.

Плюсы: Great location

Минусы: Hotel parking is pricy, but not unexpected for the area.

Плюсы: This property is In a great location. Minutes to walk to most restaurants and shopping in the heart of New Orleans. Second time I’ve stayed here and the staff is very friendly as well. 5 stars

Плюсы: It was close walking distance to most sights

Минусы: The staff was rude. Check in was difficult because I paid for an “upgrade “ offer by this site via email and did not get it. We had to add a 3rd room for our stay.