Новый Орлеан: отели в районе Central Business District

Плюсы: Location and comfortable room

Минусы: Service was generally poor. Requests were not done without asking twice. Christmas brunch was poor both in quality and service.

Плюсы: The Christmas decorations were great as usual. The hotel was very clean.

Минусы: The shower was installed by a person that doesn't take showers. The shower head could not be positioned above your head. I sprayed horizontally and as a result soaked every thing. The check in for the rest of our wedding party was totally screwed up and took forever because the staff had the names misspelled on your reservation. The booking company had it right. Also the rooms that were to be available at 3PM were not ready until 5:15PM delayed the group from enjoying cocktails prior to proceeding to the wedding reception. The excuse was that the hotel had 500 rooms and the staff wasn't able to get them ready. I also had the same excuse when our room was not attended to until 3PM and the excuse was that the hotel had 500 rooms. Hire more people management!!!!!!! You are a purportedly 5 star hotel and have fallen from grace to a mediocre 2 star. I have stayed in 5 star hotels and they are proud of their reputation and work diligently to keep it. You have long lost it.

Плюсы: Property is beautiful and had a decorated hallway for Christmas. It is centrally located.

Минусы: For a luxury hotel, the service was not great. We waited for an hour for a few plates and cutlery and on Christmas night (when most restaurants in the city are closed), room service wait time was 2 hours. Other room service orders also took a while. Service at the coffee shop was fairly slow. I wouldn't stay again, because for the price, the service was not up to standard. In addition, the bathroom was fairly small.

Плюсы: The building is historical. Good location with walking distance to French Quarter.

Минусы: The hotel is poorly managed. Staffs are smiling but you can feel the distances. They make zero effort to listen to my questions. Amenities are very in poor shape. Room facilities are old without maintenance. Room service is the worst I have had in my entire life. It was served almost 45 minutes. Meat slice in the middle of sandwich were dry and hard. It seemed to be left forgotten in the heater for too long. It’s a shame to have the name of Waldorf Hotel.

Плюсы: Good location.

Минусы: valet sign advertised Roosevelt Parking though it was a 3rd party unaffiliated parking garage. Check in staff was very short during check-in, left the desk feeling a bit of an inconvenience. Our room did not have much of a view (luck of the draw).

Плюсы: The Roosevelt is decorated for Christmas in the most beautiful fahion! However, if crowds are not what you're looking for, you may want to rethink staying here at Christmas. We thought it was GRAND!

Плюсы: Love the history. Loved the upgrades to the hotel without sacrificing the historic feel. The location is great.

Минусы: Having to use the key for the elevator is a bit confusing, but I can understand why they do it.

Плюсы: Located near Saenger Theater. Could walk to World War 2 museum and quarter. Professional staff. Clean.

Минусы: Parking expensive; i.e., $50.

Плюсы: The hotel is probably a block from Bourbon Street. We walked to Bourbon Street every night and felt safe walking to and from the hotel. We also walked the approximate 1 mile to the mall and river. The hotel is near lots of restaurants and bars. The hotel staff were welcoming and professional. Ashley Carey took excellent care of us during our 4-day New Years' vacation. The lobby/reception area of the hotel was decorated like a winter wonderland; lighted trees lined the lobby from the front door to the back door. We had a 2 room king suite with a view of the river and city; the room had luxury carpet and furnishings.

Плюсы: Love this place

Минусы: No

Плюсы: our room and bathroom was very nice. I enjoyed the workout room and we love the coffee shop.

Минусы: The checkin procedure was not smooth..for the second straight year. I personally called to be sure my son in laws name was on the room he was sharing with my son. I was assured it was but when he arrived a day before my son he was not allowed to check in and had to wait 2 hours until they figured it out. Same thing happened last year which was why I double checked by calling. We live in AZ and were flying in so I couldn't help straighten it out until i arrived (it was on my credit card)

Плюсы: The location and the overall feel are great.

Минусы: They're not very accommodating, nor does the room come with much in the way of extras.

Плюсы: This hotel is in a great location! Everything walkable. Really enjoyed the ambiance of the hotel. Staff recommended several wonderful options for dining. We used the valet and the service was fast.

Плюсы: Very friendly staff and 2 blocks from Bourbon st.

Минусы: Cost of parking $40 a night but that is the price at all the hotels. I also did not like having to pay $100 deposit for each day you are there. But the money is giving back when paying in cash before you leave

Плюсы: The vibe!!

Минусы: No complaints

Плюсы: Staff was very friendly and helpful.

Минусы: I realize that the dark landscape is meant to set a mellow mood but the hallways on the room levels are simply too dark.

Плюсы: Staff was very friendly and helpful. Restaurant in hotel was very good.

Минусы: Hotel was very dark.

Плюсы: The staff were exceptional and the hotel was very clean.

Минусы: The beds weren't very Comfortable, and the lighting was too low in the room which made getting ready for an event , a challenge.

Плюсы: The bar was wonderful. Beautifully decorated. Location perfect.

Минусы: N/A

Плюсы: The lobby staff were impeccable, Damien and special K were amazing.

Минусы: The housekeeping wasn’t the best. They left my room open after cleaning, self closing door was ajar and they totally missed my room one day. It was okay as I didn’t spend much time in my room but that was not very good.

Плюсы: Clean, love the decor

Минусы: Front desk not as friendly

Плюсы: Location

Минусы: Notified hotel staff several times about warm hotel room and nothing was done about it.

Плюсы: Unique boutique (IMO)- refreshingly different in style. Fringy on the suggestive side but even this 60 y/o Conservative enjoyed it. Staff is EXTREMELY friendly & EXCELLENT (except 1 whose still working on her English). Special staff is a genuine gen

Минусы: No

Плюсы: Within walking distance to the attractions in New Orleans

Плюсы: The location is fantastic, it's close to French Quarter, but not that close to the hustle and bustle. In addition, there are some great restaurants around this hotel, both high-ends and affordable you can choose, and close to bus/streetcar stops as well.

Минусы: One thing really bother me is the water pressure of the bathroom. The front desk did send one engineer to check after we asked, but the engineer said the hotel set the water pressure at a fixed level for all rooms; therefore, there is nothing he can do.

Плюсы: good location and the staff was friendly and accommodating

Минусы: I booked an executive room on sale and they gave me a standard room. Because the value of the standard room was the same I paid for the executive rate on sale they only gave me a free breakfast for one day to apologize. My recommendation is not to waste your money in upgrading because they will give you a standard room anyway.

Плюсы: The location was perfect. The Happy Hour was a nice touch.

Минусы: The lighting in the rooms is very dark. It was difficult to see.

Плюсы: Helpful staff.

Минусы: The decor of room, view, the pool was not available

Плюсы: The restaurant attached, Trenesse was delicious!

Минусы: Everything was great

Плюсы: Location, less than a mile from the superdome

Плюсы: Everything was great .you are connected to all the excitement

Минусы: I expected at one free breakfast at my price

Плюсы: The location was excellent and the staff was really friendly. The room was really nice and clean.

Плюсы: Customer service

Плюсы: Our family loved the location of the hotel. It was easily walkable to all locations of interest, but not too close to the craziness of the French Quarter. It was a wonderful place to stay during our holiday visit to New Orleans.

Минусы: hotel refused to be accountable for bad room service experience. food arrived raw and hotel refused to remove it from the bill.

Плюсы: Location

Минусы: Roaches in room were not great. Management saw them in person and addressed problem by moving us to a new room and giving us one free night...

Плюсы: Our room was very clean and right by everything

Минусы: I liked it all

Плюсы: friendly staff, perfect location

Плюсы: Location, bed and pillows.

Минусы: Yes, $57 dollars to park for one night is too high.

Минусы: The parking, they only offer valet and it was $55 a night after taxes and fees..... so that drastically increased the price of the stay and was very disappointing.

Плюсы: Everything

Плюсы: The staff was welcoming and accommodating. I arrived earlier than the requested check-in time and they checked me in immediately. Rooms were clean and the lobby was also very clean.

Минусы: No

Плюсы: everything

Минусы: elevators are slow

Плюсы: Staff went above and beyond to make our stay great! Very happy and a great venue if you want to watch the game... ;)

Плюсы: Very convenient location, especially if you like to go to Harrahs.

Плюсы: Ease of check in and location.

Минусы: One of the ceiling tiles in the bathroom was brown and loose; indicative of leaking at some point. The water pressure could’ve been better.

Минусы: Our room was filthy, the carpet was buckling & wet with a horrible odor. The room was simply nasty. We had to wait forever to get our car out of the valet....could not call to get your car you had to go down & give your ticket & waited 50 minutes ridiculo