Новый Орлеан — отели

Плюсы: Close to city center

Минусы: Less pushy sales people Disguised as the concierge

Плюсы: The location was great for Mardi Gras!

Минусы: I booked a room more than 6 months in advance. After I booked, I called the hotel directly because I needed a roll away bed. They said no problem, because I had booked an oversized room. Then, about a month prior to my trip I called them directly again to ensure that I would have a roll away bed. The person that I spoke to said that they would put a note in my account - which they did. When I got to the hotel to check in I was told that they did NOT have a roll away bed available because it’s a “first come first serve” basis. I had 5 people in a room with 2 beds, and no where to put that 5th person!! So we paid $566 PER NIGHT for someone to sleep on the floor because nobody told me either time that I called that they could not guarantee a roll away bed!!! I will be contacting corporate about this.

Плюсы: Nice staff Location to activities

Плюсы: Nice hotel and location

Плюсы: Getting upgraded to Max club access

Минусы: Having information where the elevators were on every floor

Плюсы: The Bed was very comfortable, liked the linens too.

Минусы: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.

Плюсы: Location was great facilities well-maintained kid-friendly has a pool and it has a gym

Минусы: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet

Плюсы: Central location right near Bourbon St and friendly staff

Минусы: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.

Плюсы: Staff is incredible. View from room was great

Минусы: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever

Плюсы: I like that we upgraded to the corner room on the 35th floor.

Минусы: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.

Минусы: Room was musty smelling

Плюсы: Location

Минусы: To many drunks

Плюсы: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage

Минусы: No kitchen appliances in room, expensive breakfast

Плюсы: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together

Минусы: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.

Плюсы: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!

Минусы: Bathroom tub could use updating

Плюсы: The Location

Плюсы: Royal, old-fashioned feel consistent with New Orleans old city.

Минусы: Room was a bit smaller than expected, but sufficient for a couple.

Плюсы: Elegance Central for visiting French Quarter Customer-Friendly Historic

Минусы: Small room for Big Price

Плюсы: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night

Минусы: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected

Плюсы: Location

Минусы: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.

Плюсы: Staff was great! Location is excellent.

Минусы: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.

Плюсы: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!

Минусы: Nothing!

Плюсы: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.

Плюсы: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.

Плюсы: The beds were the best I had a hard time trying to get my girls to leave

Минусы: The sandwich we got from room service

Плюсы: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.

Минусы: Ac in the bathroom!

Плюсы: This hotel has a classic feel with updated amenities and a fantastic roof top pool.

Минусы: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.

Плюсы: Great stay! Clean and comfortable hotel. Business center is not free, which is a negative. Carla at the front desk is wonderful!!!

Плюсы: Nice building

Минусы: Almost everything

Плюсы: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.

Минусы: At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.

Плюсы: Work out room, Starbucks, location, staff, room, everything....

Минусы: a little better explanation at check about elevators.

Плюсы: Everything

Минусы: Had trouble with my keycard several times but no biggie

Плюсы: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.

Минусы: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.

Минусы: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!

Плюсы: Very nice! We came for our anniversary and it was amazing. The staff made our night special.

Минусы: Layout can be a little confusing from the parking garage to the rooms, but once you get use of it it's a little easier.

Плюсы: Nice modern hotel

Минусы: Put hand soap in guest rooms prior to check in

Плюсы: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.

Минусы: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.

Плюсы: NA

Минусы: I called 15 minutes after checking out because I left an item in my fridge and I was told my room hadn’t been cleaned yet so it should have been found. I later went to pick up my item at around 11:30 and since housekeeping wasn’t there no one had access to the lost and found. I had no update on my item and housekeeping never checked it in even though no one else had access to my room.

Плюсы: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.

Минусы: The room was a little small.

Плюсы: This was a hotel we had never stayed at before and I took a chance and it paid off. The hotel was updated, clean and very modern.

Минусы: The location is on Canal but at the other end of Canal, so unless ur an avoid walker take an Uber or Lyft.

Плюсы: Spacious rooms, very clean and HQ finishes

Минусы: I bit noisy from hotel engines

Плюсы: The hotel was newly renovated with large open spaces and modern finishes. The room was very spacious, clean and accommodating for both a business traveler and a leisure trip.

Минусы: While the hotel is new & modern with open spaces and large rooms it seems to be lacking warmth. For example the lights in the rooms were VERY BRIGHT with no dim levels, the floors are completely tile - no carpet or rugs so the room felt stark. Similar feel in the common spaces - for example the bar wasn’t open during the afternoon (IN NEW ORLEANS) and it seems the bar was the only popular space in the lobby area. The overall aesthetics are pleasing but something is just lacking. The management should really figure it out because the space is too nice not to be enjoyed by a high end clientele.

Плюсы: The food at Draggo’s was outstanding

Минусы: Nothing

Плюсы: Staff was great! Easy check in at 6am.

Плюсы: The onsite restaurants were better than average and the hotel had great amenities- a larger-than-average health club with group fitness classes and racquetball courts, 2 pools and in-room dining. Housekeeping did a great job.

Минусы: The hotel is dated and could use some up-dating.

Минусы: I reserved a double with a view way in advance of the Conference to insure a room in the host hotel. Guaranteed per the reservation contract. No double available upon timely arrival. Prepaid over $600 for 2 night, wherein other conference attendees paid half the amount. 18th Floor, low water pressure. Mattress extremely hard. Weather was bad, so the hotel was convenient to access the Convention Center. This hotel deal was no deal at all for me. Seriously punitive foe me, though trying to take care of lodging way in advance. Over $600 for a single bed, 2 nights for a Regional Conference? Never again!

Минусы: The room had a mildew smell

Плюсы: As a HiltonHonors member I was able to choose my room prior to arrival and loved being able to use a digital key--I used my iPhone to unlock the hotel room door. The room was a nice size. Wifi worked well. It's a little away from the French Quarter but easily accessible by street car.

Минусы: Not having USB ports in the room to charge my devices--there were only outlets. The safe in the room was set high up on a shelf in the closet--hard for me to reach. Also, didn't have much of a view from my window. It was a long, sometimes hot, walk outside to and from the convention center.

Плюсы: Riverside Pool

Плюсы: Hotels is priced right and was nicer than expected

Плюсы: Great location and very clean

Минусы: Nothing

Плюсы: Rooms were clean. Beds were comfortable.

Минусы: For $300+/night, charging to use the health clubs seems a slap in the face. At the end of the day, I did not get much more than I would have for $120/night, and will look elsewhere in the future. Sure, the Riverside was the hotel of choice for the ACS meeting, yet I can walk, get to see a bit more of NOLA while doing so, pay much less money, and (in the end) pay much less for what I need -- a quite place to sleep.

Плюсы: Great location, although it is dominated by convention attendees. Very pricy, but the mall is close.

Минусы: Apparently the official policy of the Hotel is that if you are in your room when the maid comes by, you don't get your room serviced that day. That can happen as early as 10AM. The maid leaves a little card that requires you to call Housekeeping to get some service, maybe. The maid does not recheck your room, even though they are on the floor for several additional hours. I have never seen a policy like that before.

Плюсы: rude staff and dirty pathetic room and bathroom..ac doesnt work

Плюсы: The staff was friendly and helpful

Плюсы: Wonderful hotel, always stay there, its close to everything in new orleans.

Минусы: Upon check-in our room wasnt ready, it took quite a while for them to get it ready.

Плюсы: I thought the staff was very friendly and helpful. The rooms were extremely clean, and the view of the river was breathtaking at night.

Минусы: The walk from self parking to the actual room felt like it was about 10 miles.

Плюсы: nice rooms

Минусы: When you stay at a hotel the hotel is your residence. I was shocked and disgusted to find out that your hotel charges money to guests to get their mail and light packages. My wife has a conference at the hotel early next year and she is absolutely not staying at your hotel because your hotel tried to charge us money to pick up our own mail! I have stayed in many hotels in my life and I've never had to pay the hotel to pick up my own mail which was delivered to the hotel. Can you say penny pinching, cheap and infuriating? I give the hotel 0 stars for its services. Food was pretty good though.

Плюсы: It was very convenient to near-by attractions.

Минусы: The fee for parking in the hotel's parking garage. Thirty dollars is a bit expensive for one night. The hotel would not give a reciept for the stay.

Плюсы: I loved my stay at the Riverside Hilton. The location was perfect for all of the attractions. The staff was super friendly and more than helpful. The room was beautiful and clean.

Минусы: Yes, the parking. First of all I think that $36.00 a day is a bit steep for parking and my room was located in building 3 which is the furthest away from the parking garage.

Плюсы: Very clean and crisp bed sheets!

Минусы: phone was not working properly and reported to the front desk at the last night around 10pm but was not fixed.

Плюсы: The size of the room, comfort & location

Минусы:

Плюсы: the location was fantastic and the staff was very friendly and professional. restaurants were great and the night life was all i expected.

Минусы: n/a

Плюсы: Location was ideal. Staff were friendly.

Минусы: The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.

Плюсы: The location

Минусы: I didn't like the fact I had to change rooms at midnight due to there being a MOUSE in my room. I was told I'd have a $100 credit to my room and that someone would assist me in moving. Whoever came up just handed us a key to the new room and left. I wasn't assisted with a cart to move. The new room was 12 floors higher but way more spacious. I was content until the next morning I went to shower and there was pubic hair or something slapped across the back of the shower meaning no one bothered to clean the shower....it probably could have been easily removed with a wipe of a cloth but apparently that was too much effort. As I checked out I mentioned my $100 credit which I now learned went back to the hotel. The fact that it was $100 to spend within the hotel was not communicated to me and in my opinion I thought I was going to be refunded $100 from room cost. I was very unhappy with that. How would I know to use the credit before check out and when would I use it between the time I had to transfer all my stuff to another room with no help,sleep,get ready and overcome being disgusted by the shower,and checkout by noon. I would like a refund for my stay. The manager supposedly is communicating with this company since this was a third party ordeal.

Минусы: They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.

Плюсы: Great location

Минусы: Rooms could use some sprucing up

Плюсы: Everthing

Минусы: Nothing

Минусы: There isn't self parking, valet only I upgraded my stay to include free Breakfast but wasn't worth it

Плюсы: The staff was friendly and helpful. Rooms were clean when we arrived.

Минусы: We asked the housekeeping to clean the bathroom one day of my stay and all she cleaned was the toilet and removed the dirty towels. She didn't touch the tub.

Минусы: Got to the front desk to check in and they told me they never received my booking info but my payment was paid in full then they told me all rooms were filled so I had to find another hotel near by but it wasn't to the quality which took 5 hours to process and wasn't compensated anything for their mishap so I will never use the Ahoma.com service again

Плюсы: Location

Минусы: The elevators are a disaster. Honestly this would cause me to pick a different hotel

Плюсы: I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.

Минусы: I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.

Плюсы: Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!

Плюсы: I like the distance to bourbon street

Плюсы: Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

Плюсы: Very clean and welcoming.

Плюсы: The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

Минусы: rooms small

Плюсы: It was easy access

Минусы: The room temperature was warm, no matter if you adjusted the air conditioner

Плюсы: Was close to everything!!!!!!!! I always stay at the Sheraton when come to New Orleans!

Минусы: Nothing about the hotel.....the only thing I didn't like was it rained the whole time........BUT Loved everything about the hotel

Плюсы: The location was great. The rooms were very nice and clean. The Staff was very helpful.

Минусы: The bartenders at the hotel bar were rude.

Плюсы: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.

Плюсы: I loved everything about this hotel. Extremely close to everything and the staff was excellent

Плюсы: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.

Плюсы: Beautiful hotel with extremely close beds and quiet area

Минусы: Not exactly in the French quarter but definitely close

Плюсы: Awesome, clean

Плюсы: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5

Плюсы: We really loved the room bed and service.

Минусы: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!

Плюсы: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.

Минусы: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!

Плюсы: The hotel concierge George and Richard were most helpful!

Минусы: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.

Плюсы: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints

Плюсы: I liked the location of this hotel.

Минусы: People are always telling you to "watch your back" in New Orleans because someone will always be trying to rip you off. Well the only place I felt ripped off was at this hotel. They charge for everything. Parking-no biggie. Internet-Seriously??!!?? Even the "free" breakfast was a rip off!!

Минусы: my room was not ready until 11pm at night one housekeeper the hotel is not even finish why will they opening for business

Плюсы: They held our bags for us after our check out

Минусы: A lot like the bathrooms could have been cleaner

Плюсы: The bed was comfortable and great location not in the middle of all the havoc

Минусы: Rooms are on the smaller side

Плюсы: The hotel was amazing. The updates are very spectacular. The staff was very receptuce and accommodating.

Минусы: Only thing I can think of is when we checked in there were only 2 towels for a family of 4. They were quick to bring a couple more.

Плюсы: I like the location , that it was right on canal. There was security that was very helpful but that’s all . The room was very nice

Минусы: We could not check into the hotel until 4pm , that all day, there was not enough maids so we could get check in. When we finally could the room that I booked was unavailable! I don’t know how this happen . I had to settle for a room that I didn’t want or sleep in my car . The parking was horrible.

Плюсы: Location was great.

Минусы: Bathroom fan did not work.

Плюсы: Not much good to say.

Минусы: Extremely poor customer service. Manager was difficult to get in contact with. Upon check in could not get into hotel. Not a person in site had to wait untill someone else who had a key could get us in. Still waited. Then they were rude. Cleaning service was Also rude. Would not recommend to anyone. Could not wait to leave.

Плюсы: The location was nice and convenient but the hotel was still not really to open for Mardi Gras.

Минусы: The management was horrible, refused to come to the front desk and talk with customers. -10/10 service

Минусы: The place has cleanliness issue. It’s not filthy, but it needed to be a lot better. Fining other people’s hair and q-tips in the bathroom was not pleasant. The elevators were pretty run down (chipped off chunks of tile, mirrors on which the the reflective backing was worn out long before the hotel opened). The room was tiny and the windows had some dog brown gunk (tar?) splattered across the outside. The price was ok but not amazing. Certainly not cheap enough to make up for the issues.

Минусы: The location was nice and convenient but the hotel was still not really to open for Mardi Gras. After waiting for couple of hours we did not get the room we booked

Плюсы: The location is great and the staff was friendly.

Минусы: I was disappointed when we got to the room. The room was tight and we were expecting a more luxurious bathroom. There was very little walking space with the king bed.

Плюсы: nothing, good location for mardi gras , front desk was rude as hell attitude was horrible especially when they were no rooms as if was the guest faults, no ice or vending machines on the floor,

Минусы: everything, no room were ready when we arrived we had one face rag in our room we didnt get the room that I paid for we did not have bedding for the let out bed asked for it we got a sheet. we were at the very end of a hall in a room that was not finish being remodeled the telephone did not work for us to call the front desk we spent two hours waiting for a room horrible experience with this hotel. other than that I was told that I would have to pay less than what I paid for the hotel The assistant general manager told me that she had contacted the booking agency that I went through the booking to let them know that the cost of my room had been changed the agency stated that she didn't call them for a refund of the difference of the room. good location for mardi gras but horrible stay. they need to close and finish their remodeling and then re open.

Плюсы: Nothing

Минусы: When looking to book this hotel we referred to the photographs on the Kayak site. The original photographs showed a French provincial style more conservative accommodation. We we arrived this was a Art Deco style hotel. The room smelled, was not clean and had insects flying in spots. We changed hotels after two days thinking we were upgrading. What a disappointment. Not hotels fault but Kayak.

Плюсы: From the moment we walked in the staff was amazing! Told us all about NoLa and how to be prepared for Mardi Gras. The gentleman at the front was a huge help, he helped me get a custom to parade routes and also had great suggestions on places to go outside the parade! Loved the whole trip! Thank you guys!

Плюсы: Location

Плюсы: Staff was knowledgeable and friendly.

Минусы: Parking was 3 blocks away

Плюсы: It was close to french quarter, the ac was amazing, it was close to canal st without being right on it. the hotel was nice looking and the little workout room had good equipment in it but limited.

Минусы: The elevator broke and we had to walk up 8 flights of stairs, the staff was kinda rude when they over changed us for parking, the maid didn't empty our trash and we had to bring it down ourselves bc the food started smelling, the entrance to the hotel is on a road where at night there are many homeless and shady people it's kind of scary, so you end up walking around the longer way to avoid it, there is only beverage vending in the workout room, the being and curtains had stains on them.

Плюсы: Room was clean and comfortable. Cozy bed with very thick pillows.

Минусы: Nothing

Плюсы: Ideal location, only a block from Canal Street, in easy walking distance of French Quarter, riverfront and all downtown attractions.

Минусы: Being surrounded by so much, it's no wonder that the hotel has minimal facilities. The best dining is offsite.

Плюсы: Staff was great..

Плюсы: The location is right off of Canal Street and it's great access to the French Quarter!

Минусы: Our room had no windows. Make sure you get a room with windows.

Плюсы: Location is very good.

Минусы: They charge a $12 per day Resort Fee for things that should be included like the safe and a gym that we didn't use. They also charge $35 per day for parking. The rooms are small and very generic.. and many don't have a window.

Плюсы: Location just a block from all the action in the French Quarter was perfect.

Минусы: Room was very small for the price. No pool or spa facilities.

Плюсы: Room was nice and clean and updated, staff was very friendly

Минусы: There's no pool at this hotel like kayak claims

Плюсы: Great location, helpful staff

Минусы: What was advertised on booking.com, was not what we were charger for the service fee or the parking, both were higher than advertised. Valet parking took about 20 minutes to get your car and if you forgot anything in your car it was very time consuming, no other parking was available ohter than valet.

Плюсы: Royal St. Charles was within walking of all the things you would like to see.

Минусы: phone did not work, they had to replace it. door key you had to play with to get in. Parking cost was very high.

Плюсы: cheap and it shows. tiny rooms. horrible customer service. never again.

Минусы: there was no informaton about the hotel or city at the front desk, on the elevator or in the rooms; make pamphlets or something. teach your front desk some manners.

Плюсы: Right in the heart of New Orleans.The hotel offered first class conditions to enjoy our stay. Two mature ladies felt perfectly safe going in and out.

Минусы: nothing

Плюсы: location; free internet access

Плюсы: The bed was very comfortable

Минусы:

Плюсы:

Минусы: I did not like the fact that I booked online and when I got to the hotel they didnt have my reservation. I called bookings .com and they told me they were looking at the fax that they sent to the hotel. We had to inconvience our friends and stay in their hotel cause we didnt have one to stay in. I hope their is some kind of compensation for this.

Плюсы: Nothing, They were the rudess people I have ever meet.

Минусы: We made reservation for a double bed room and when we got to the hotel we got a single queen size bed. They said all the rooms were booked and that our reservation was not guarentted. I will never stay at this hotel again.

Минусы: Ja

Плюсы: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.

Минусы: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.

Плюсы: Location

Минусы: High parking fees

Плюсы: Beds were really comfortable, room was huge, very quiet.

Минусы: The option for late check out

Плюсы: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak

Минусы: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty

Плюсы: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.

Минусы: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.

Плюсы: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back

Минусы: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room

Минусы: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.

Плюсы: Great location, clean and lovely

Плюсы: It was perfectly located and thr workers were all very helpful and friendly.

Плюсы: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.

Минусы: Canal St. side of hotel is very noisy at night.

Плюсы: Location, service, facilites

Минусы: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.

Плюсы: We enjoyed our room very much and would stay there again.

Минусы: The room felt very homey.

Плюсы: The location next to the Quarter was fabulous. The room itself, that is the bed and furnishings, were quite pretty.

Минусы: They did not serve a compliment breakfast nor did they have a mini refrigerator or a coffee maker in the room. There wasn't even a clock radio in the room. The ladies who cleaned the rooms missed our room one day and came very late the second. They did not replace shampoos or kleenexes. If it were not for the fantastic location, I wouldn't have enjoyed my stay there.

Плюсы: Location was excellent

Минусы: a lot of the bars in the hotel were not open ot opened late.the noise coming from the street - however this was to be expected - might be nice to try and sound proof it a bit more

Плюсы: good location

Минусы: room decor needs update; halls and elevators also

Плюсы: excellent location

Минусы: had to pay for internet

Плюсы: My girlfriend and I went there for Mardi Gras, and it was ideally located - near all of the parades, but far away from the French Quarter that we didn't get a bunch of drunk idiots yelling (although it still sometime happened, which is not the hotel's fault). That being said, it is within 5 minutes walking distance of the middle of the French Quarter. The room was small but very nice (the building is 100 years old). It was also very clean and the staff was overall friendly. For Mardi Gras they give you a wrist band so you can come into the hotel late at night (although they were a bit spotty on checking). Overall, a good place to stay (if you don't mind driving through the one-way streets of downtown New Orleans). You could do a lot worse, especially for Mardi Gras. 4/5 stars.

Минусы: The hotel said it had valet parking, but during Mardi Gras they appeared not to - I had to drive myself to a parking lot 3 blocks away, pay $25 a night to park AND wake up by 9AM to go feed the meter. This seemed a bit unreasonable to me, and it would've been nice if the hotel had let us know beforehand. The continental breakfast is a hotel continental breakfast - mediocre. They had two waffle makers, cereal, biscuits and gravy, hard boiled eggs one day and scrambled eggs the next, and the typically assortment of OJ, Apple Juice, pastries, bagels, tea, coffee, etc. We were told it opened at 5 AM, but found that it was closer to 7AM. Very annoying if you want to wake up early or needed to leave early.

Плюсы: the rooms were very modern and very clean... We had problems with the ice maker but the staff helped us out.. Everyone at the hotel was very friendly. I enjoyed the room the location and the stay.

Плюсы: Staff were super helpful and friendly

Минусы: No closet and no mirror.

Плюсы: Good location and the Hotel was clean.

Минусы: Upon check into the room, we did not have all the amenities in the room as per the booking it was to be double room with a sofa bed. There was no sofa bed. Also the toilet did not operate at all in the room. Also I was charged for 4 days valet parking when we only stayed 2 days.

Плюсы: Room and location

Минусы: The wait staff was slow and unprofessional but the rooms are so nice the 15 minute wait for valet is worth it

Минусы: I didn't actually get the chance to stay here, as I received an email after booking through AMOMA that the hotel was closing and my room would not be available.

Плюсы: The hotel was beautiful with very friendly staff! Great location! We were right on the edge of Bourbon St. and Canal St., but also close to the Superdome where we attended the US Women's' soccer game! We were able to check in an hour early and when we were leaving the doormen called for us a cab. Very nice experience and would stay again in the future! Definitely take a cab to/from hotel! It was a $36 flat rate and well worth it because they pick you up and drop you off exactly where you need.

Плюсы: Every aspect of the hotel's design seemed well thought out. The room was on the smaller side but so well designed, laid out, and furnished that it wasn't cramped and seemed perfectly sized. It was impeccably clean and comfortable, and the availability of good coffee and pastries in the morning from the lobbying was a well appreciated touch.

Минусы: No concerns or changes to suggest

Плюсы: Staff was fantastic. Hotel has a great vibe, great art and great vibe. Highly recommend.

Минусы: My only complaint is the condition of the carpet in the hallway on the Lexington side of the hotel. After we turned the corner, we were a little scared as we headed up that our room would be in similar condition. However, room was great.

Плюсы: Very close and well-situated between Morial convention center, and Bourbon street. Nice staff. Artsy vibe. I like the brick/hardwood feel of the rooms

Минусы: Any building that has survived since the 1850’s, and been through multiple hurricanes, is going to have some elements that feel dated, and the lower level rooms have challenges with white-wash over old flood lines. But overall, great value and location, and I like to stay here while attending meetings at the convention center.

Плюсы: Clean and good location.

Минусы: Small, dark room. Unimpressive. Limited outlets. Small window with view of a brick tunnel and beer can. Nothing redeeming. Definitely not with >$200 to stay here. Got a hotel 2 blocks down for half price and much nicer for the remainder of our stay. Did not investigate amenities.

Плюсы: Great location and cute decor

Минусы: A little loud from street noise. Building is old so we could hear plumbing

Плюсы: Great hotel!!! It's in walking distance to Bourbon st and waterfront to market. We had such a great time!

Плюсы: The hotel had a really nice vibe

Минусы: The TV remotes were a little confusing. They were not the original. I think they were those remotes you buy when you lose the original.

Плюсы: Rustic Look, Coffee, Drinks, Location, Staff

Минусы: Tub/Shower could've been updated but it worked.

Плюсы: The staff and rooms were perfection! They even had a treat for our pup and a very reasonable fee for him!

Плюсы: Bedding is fabulous. Staff is friendly. Rooms are decorated in a very modern and fun way. Good location. Fun bar next door with great burgers. Have not tried the restaurant, but the coffee counter is great. Second stay here and would stay again.

Минусы: Insulation is TERRIBLE! On my first stay I could hear footsteps non-stop so this time I requested a top floor room. Although this alleviated the noise above, this time we could hear every word of the neighbors and people in the hall and unfortunately a baby crying woke us up multiple times one night. Next time I will ask for earphones!

Плюсы: The staff was wonderful and our room was great. Super comfortable beds and fun décor for a good price.

Плюсы: This was our second stay. The decor, atmosphere and location are awesome.

Минусы: Very thin walls. Expect to hear other guests getting back into their rooms at all times of the night and early morning. You can hear every word they say, every door they open and every step they take.

Плюсы: I liked the convenience of the location

Минусы: I did not get the room I booked

Плюсы: I liked the old-world feel of the building and the confort of the bed. The location was also key being so close to the french quarter.

Минусы: The walls were very thin and I could hear my neighbours talking.

Плюсы: I like the hotel period.

Минусы: No

Плюсы: Conveinvent location to french quarter.

Минусы: No

Плюсы: The large rooms, the price, the convenience. The staff was very friendly.I liked the safe deposit box feature and going online capabilities. I loved the view especially at night and at sunrise. Thanks for asking.

Минусы: The bathrooms had mold around the sink. It looked bad. The tub mat was dirty looking. I asked the front desk to have the maid clean the tub a little better or leave stuff for me to clean it. Probably the mats just need some bleach cleanser to whiten them. Because the mats never whitened during our stay. Also, the wall under the heat/ac vent that is between the bathroom and the main room needed cleaning-drip marks marred the wall & it looks like someone threw a beverage against the wall-probably just condensation. But these are easy things to fix. Room 424 was my room. It doesn't look like the ad says -recently updated.

Плюсы:

Минусы: Yes not safe noesy inconfortable I advise this hotel for any body

Плюсы: Location vis-a-vis my meeting place and important places.

Минусы: The mandatory phone/internet charge of 8$. This must be stated from the beginning. Anyway, it was good staying there.

Плюсы: close to what I wanted

Минусы: no

Плюсы: Close proximity to French Quarter (Canal Street) and the Convention Center.

Минусы: I had problems with the bathroom light not coming on. Reported this to the frontdesk. They sent someone in to place new bulbs in, but that only solved the problem for a brief moment. It seemed to be an electrical problem because the light did not come back on after turning it off. The bathrooms really need updating. Other than that, I actually liked the hotel and it's location to everything.

Плюсы: The location was perfect for us. Not too much congestion, but close enough to walk to the French Quarter and other shops. I also like the decor of the hotel and the beds are very comfortable.

Минусы: No fault of the hotel, but at wee hours in the morning, our drunk neighbors were very very loud in the halls and in their rooms. More sound proofing would be greatly appreciated.

Плюсы: Nice interiors and free bottled water. They have good beds though, that was a plus.

Минусы: Very poor facilities, in this day and age, no free wifi is just not OK, its a dealbreaker. Its not like they are not charging enough for the room, plus wifi does not cost a lot anyways! And whats with the $45 valet per night? Do they wash your car and paint it?? We thought it was fleecing as they knew that parking is an issue around that neighborhood. Overall just OK place, not worth the effort to stay here.

Плюсы: Free Illy coffee in the morning was a nice touch. Location of the hotel in relation to attractions was great. Easy access to the trolley.

Минусы: The rooms weren't very sound proof. We could hear the conversation of the people next door, and any time the train horn or boat horn went off we could hear it very loudly (even on the 21st floor). The hotel restaurant was being renovated.

Плюсы: decore style, great location- most things in walking distance, safe, good value.

Минусы: No exhaust fans in bathroom, pool is deceiving from pics, much smaller in person.

Плюсы: The location was great.

Минусы: Just kind of dirty and run down in places.

Плюсы: Loud hallways with zero insulation. In the morning I counted the doors slamming from maids....are you ready...143 times in a three hour period lying in bed. Do the two know how to leave a door ajar. It is hard as the doors open in a awful direction. But I literally heard every single noise from 8-11am. I felt it I farted, you would hear it 14 rooms away, major design flaw. Insultstr the hallways and tell the housekeeping staff to stop letting the doors slam every time they enter a room.

Минусы: No insulation.

Плюсы: Great service. Great beds! Beautiful hotel

Плюсы: Good location

Минусы: Had to ask multiple times a day to have room cleaned, on multiple days.

Плюсы: This was a great hotel and a great value! I enjoyed my stay in the staff did a nice job cleaning the room each morning. The room was very well-equipped and the hotel had a nice lobby, great bar, pool and fitness center. My room even had windows on two sides giving me great views and a feeling of openness. Only low ceiling heights, a tight. Anthropomorphic and carpet as opposed to wood floors keep this hotel from being one of the very best. It has a great boutique feel and killer location near downtown and the French quarter.

Минусы: Low ceiling heights, a tight bathroom and carpet in the room as opposed to wood flooring. These are small comments. The hotel was great!

Плюсы: This trip was my first time to the south, and the staff at Le Meridien were very polite and professional. Everywhere from the bell hop during the day, to the bartender at night, to the front desk reception. The in-room service was excellent, the food and wine hit the spot. The location was a bit farther from the convention center then I anticipated but it was nice to have a little stroll to and from the conference to the hotel. I really like the decor at Le Meridien. The pool and gym were fantastic!

Минусы: I did not like how expensive the in-room service fee is. I was charged $4 fee plus another $10 fee, both labeled as in-room service fee's to order dinner up to my room.

Плюсы: Comfortable bed. Location

Минусы: Breakfast

Плюсы: All the staff we encountered was very friendly and helpful, the front deck clerk at check in especially

Минусы: The hall was a litttle funny smelling

Плюсы: I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.

Плюсы: Location was superb, room were clean, and staff were excellent.

Минусы: Pillows were a bit hard to make comfortable.

Плюсы: friendly, Luxe, design

Плюсы: One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service.

Минусы: If I had to pick something, I didn't like the pillows. Too hard, but that's just me.

Плюсы: The beds were Awesome! Very comfortable.

Минусы: Wet spot on the floor of the room. Bathtub a little dated.

Плюсы:

Минусы: The staff did not apply a 4* hotel service. Several of the nice appliances provided in the room did not work (iPod speakers, radio/alarm clock) and electricity sockets in the bathroom were ,alfunctioning and therefore dangerous to use. Worst of all, we were charges for several services/items we did not use: valet parking, mini bar and a large phone bill came out of nowhere.

Плюсы: Service and location.

Плюсы: - Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car.

Минусы: - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.

Плюсы: I loved the location of the hotel the staff was courteous and friendly. The in hotel restaurant had good food but was a bit pricey. Our room was clean, I am a picky person so it met my standards.

Минусы: I thought some areas could have had better house keeping. Large dust bunnies were all over the floor near the stairs. The main area that was traveled by the guests were kept cleaner. But most importantly I didn't like that they permitted a drunken homeless person to sleep outside of the hotel doors, not a good first impression for many guests.

Плюсы: i stayed here with a group of 9 women. This hotel was in the very best location to walk everywhere that we wanted to go in the French Quarter. It was a really great price and i would definitely stay there again, group or individually. Having traveled to NOLA many times and stayed at many similar hotels, this was the easiest, cleanest, and best value by far.

Плюсы: Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay.

Минусы: Everything was great.

Плюсы: Right by Bourbon St room was clean and nicely appointed great central courtyard with pool

Минусы: Location makes it noisy rooms on one side were noisy to a non-stop generator terrible pillows no room service uninformed staff (front desk not aware there was no room service, housekeeping not clear whether feather pillows existed... isn't this a basic requirement in most hotels? plastic mattress cover - I guess too many people enjoy the party atmosphere too much & they have mattress issues!

Плюсы: Everything. The people working the desk when we checked in around 10pm were exceptional employees.

Минусы: N/a

Плюсы: Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey.

Минусы: I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.

Плюсы: location is great

Минусы: Thought the staff at the front desk could have been nicer. They didn't even say thank you for staying when I checked out.

Плюсы: I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some!

Минусы: The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.

Плюсы: Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.

Плюсы: The room was giant

Минусы: The place was shabby, even the uniforms were cheap. The hotel bar closed at 12:30, the room service was from like 4-10 and was provided by a third party, in the morning I called for a sprit and it took FOREVER for it come. I paid 450 for that room. I should have been at the Four Seasons level.

Плюсы: the room and buffet.

Минусы: the problem with bringing guest to your room.

Плюсы: very close with in walking distance to most everything you would want to do.

Плюсы: Nothing at all. The hotel staff was ok----the room was the size of a closet made for 1 person, and I paid over $100 for it. The hotel was booked therefore I couldn't switch rooms.

Плюсы: location and room. Got a deal for 74 USD for 1 night.

Плюсы: Location

Минусы: N/A

Плюсы: We got upgraded to a suite! What a treat! The proximity to the places I wanted to be. I'd definitely stay there again. Loved the courtyard swimming pool. It was hard to believe that right over the wall was famous Bourbon Street. If you get the chance, stay at this place! EVERYTHING was great!

Минусы:

Плюсы: I did like that they were helpful in help me choose places to go visit. They pointed me in the right direction.

Минусы: They tried to tell me when I checked in that the room I booked wasn't available and I would have to get a smaller room. Eventually they gave me the room I booked, but I should have to deal with crap like that.

Плюсы: Location, pool and lobby interior

Минусы: Difficult to find the front desk and concierge, need a sign

Плюсы: Great location in the center of the French Quarter. Nice restaurant-breakfast.Nice pool. Nice staff.

Минусы: Tiny room with window that faced a cement wall 2 feet away. Older bed linens and comforter. Noisy lobby. Other rooms might be nicer.

Плюсы: great location

Минусы: room was extremely small (two of us); co-worker stayed in another room booked at the same time that was much larger and nicer

Плюсы: Not much. The service was ok.

Минусы: Terrible beds. And the worst blankets I have seen yet in a hotel. The pillows were also terrible.

Плюсы: Outstanding service

Минусы: More coffee in the room.