Неаполь — отели

Плюсы: Бесплатная парковка, отличное месторасположение рядом метро, супермаркет и отличный японский ресторан, аккуратный номер, есть бар где можно выпить кофе, хороший завтрак.

Минусы: Персонал как-то не собран. Не могут понять оплачен ли номер. Решили остаться на вторую ночь и оплатили номер не через букинг, попросили квитанцию-не дали. В итоге при выезде 10 минут потратили на разбирательства.

Плюсы: Nice hotel, spacious and very clean rooms. Very friendly staff. My kids enjoyed the pool very much. Would recommend. Very good for families and kids.

Минусы: Everything was good..

Плюсы: FREE Parking on the premises. Simple but good choices of breakfast for hot or cold meal

Минусы: Quite a distance to center of Napoli. But, it did not bother us because we have a car. Perhaps an electric water kettle inside the room should be good for making a tea.

Минусы: The floor smells like horse house The receptionist was very rude.

Плюсы: The service was great and the staff was very helpfull. The parking was comfortable Clean room

Минусы: Everything was fine

Минусы: Nothing

Плюсы: The hotel was well maintained, the room was in tiptop shape and extremely clean. Everything worked fine. Extra plus for the safe deposit box which was in the room. The front desk customer service was excellent. The hotel was conveniently located for my purposes. Unfortunately I did not have time to explore Naples as much as I would have liked to.

Минусы: The breakfast was fine although I would have liked to have other than just plain white bread.

Плюсы: We got free upgrade of the room to executive, which was nice. The room was of average size, clean and neat. Polite and helpful staff. Great advantage is spacious free private parking. Good breakfast with omelette and bacon + standard Italian breakfast, i.e. croissants, toasts, pastry and jams

Минусы: Sound proof, as almost everywhere in Italy, leaves to be better. Located quiet far from the main attractions, but there is a metro station nearby and there is a free private parking for the car, so location is just a minor issue

Плюсы: Very friendly and clean

Плюсы: Отличный отель с собственной крытой парковкой, эргономично обставленными и достаточно комфортным номерами, вкусным завтраком и приятным персоналом.

Минусы: Шумоизоляция перекрытий. Кто то все утро над нами таскал мебель, было очень слышно.

Плюсы: Pleasant personnel , hotel was very clean and quiet . Room was air conditioned and had a mini bar. I have spent there only one night but I do recommend this place.

Минусы: No negatives .

Плюсы: Все понравилось!

Минусы: Немного далековато от исторического центра. Лучше на личном авто добираться.

Плюсы: Great location and beautiful building

Минусы: Tired looking with no decent outdoor bar or restaurant. Feels like you are in the 90s

Плюсы: We have now stayed twice at the Grand Hotel Santa Lucia and think it has lovely charm and is the best hotel location in Naples. The hotel staff and friendly and welcoming and we now have a preferred room that we would come back to when next visiting Naples.

Плюсы: Breakfast is really good, in particular coffee and pastries. The view on the marina is beautiful, the room is cosy and well equiped.

Минусы: There is not a restaurant with a view on the bay. When I asked for a reservation to the Hotel Vesuvio next door the concierge was not at all helpful. Nevertheless information for a reservation in a restaurant at the marina was very good.

Плюсы: The location is great - close to everything Staff is a vey helpful Breakfast is served in very lovely area

Минусы: The bed mattress is very comfortable

Плюсы: Everything- amazing staff- a special Ty to Giovanni and amazing guest relations staff member - who recommend the most amazing restaurants- and just a great human being!!!! ❤️

Минусы: Nothing.

Плюсы: Size and layout of Room View Location Staff

Плюсы: the staff is very kind

Плюсы: The location was great . Their standard room was very small and no view at all . But it was clean . I liked the bed , very comfortable.

Минусы: I didnt like the room due it was very small .

Плюсы: Кто был в Неаполе ,тот знает,что это город-музей ,каждый камешек с историей ,соответственно и вид у этих камней ......очень исторический )) Поэтому Отель оказался для нас сюрпризом .старое здание,холл видавший многих и вдруг такая жемчужина ,как номер!!! Современный,светлый,просторный ,с потрясающим видом!!! А ванная комната .... тоже очень просторная с душевой кабинкой на двоих,подсветкой .одним словом удивили !!!обслуживание замечательное !!!!.спасибо большое !!!!

Минусы: Номер,вид из номера,обслуживание

Плюсы: Все было потрясающе! Гостиница с неповторимой атмосферой, элегантный номер, вид из окна и внимательное дружелюбное отношение Valeria на reception!

Плюсы: Staff were more than amazing, beautiful, big, spacious and great location. Will be coming here again.

Плюсы: Nice view.

Минусы: Poor condition. Patches on the walls. Staff were not helpful. When I called with a simple question about my reservation, they put me on hold for 20 minutes. When I called back and asked not to be put on hold, they put me on hold again and when I called the 3rd time and asked not to be put on hold, they hung up on me. I have never been treated so poorly by a staff member answering the phone. We needed breakfast Togo in the morning and we arranged to have Togo bags. I met with the front desk and explained in detail that my wife has a severe nut allergy and had them write it on the order. I was assured they understood the severity. When we opened the breakfast in the car, there were nuts in some of the items and no one in the car could eat. Besides a nice view, I am not sure how it got its stars.

Плюсы: Great location, very nice room (814).

Минусы: The restaurant service was very slow at dinner, and the bar and restaurant were clearly short staffed.

Плюсы: A very pleasant hotel, with nice rooms, very clean, all facilities in and around, very good breakfast and complete,

Плюсы: Location cleanliness

Минусы: Noise from streets! So I had to sleep with earplugs. Good breakfast but artificial orang juice (concentrate) instead of natural one

Плюсы: Location and a nice roof top bar and restaurant although the menu is limited

Минусы: Nothing

Плюсы: Great location near city center. Very clean hotel.

Минусы: The garage was a big caos and not very cleaned. Entrance to the hotel from the parking wasn´t very easy.

Плюсы: Отличные завтраки. В самом центре, шопинг и достопримечательности в шаговой доступности. Метро 50 метров. Фуникулер 300 метров. Персонал ресепшен отзывчивый, решил все вопросы.

Плюсы: Breakfast on the roof terrace was superb. Location was spot on for exploring the city on foot and metro some 50 meters from hotel.

Минусы: The only little gripe was our executive room was rather small for two people. the bed was very comfortable but room 821 has lovely view and large terrace but the room is comfortable for one person tight for two.

Плюсы: Location is really good. Right between the important Port (i.e. to go to three little islands of Capri, Procida and Ischia) and the bustling city center. We arrived very early in the morning and was pleased that the lady in the reception managed to give us the room right away. Though not as impressive-looking from the outside, inside is really nicely decorated. The room also seems to be newly renovated. Breakfast hall at the rooftop offers magnificent view and breakfast is awesome.

Минусы: Perhaps to have a bottle of water in the room plus some coffee/tea making set would be really a good addition.

Плюсы: Extra friendly and polite staff, amazing rooftop view for both breakfast and dinner, and excellent Baba. Piano wasn't out of tune like many hotels, so if you have it in you sit and play.

Минусы: If I am supposed to mention a couple of minor issues WiFi was out of coverage in the room yet works fine in the bathroom, so go figure the pros and cons :)

Плюсы: Really good hotel for the price we paid. Not to far from the city center and the castles. The breakfast buffet was really good, did not have it on my day rate but it was worth it to pay for it.

Минусы: WiFi was not easy to access.

Плюсы: К сожалению, из двух запросов, которые послал в гостиницу (один был очень важный о возможности раннего заезда) ни на один не получил ответ. Плохо, когда персонал гостиницы не реагирует на просьбы клиента. В гостинице по этой причине не останавливался.

Плюсы: Most of the staff were friendly, but a few of the waiters were quite rude! Nice outside bar on 9th floor.

Минусы: Service at dinner and lunch was very slow.

Плюсы: Beautiful view and easy walk out place.

Минусы: A bit old but still clean and comfortable anyway.

Плюсы: Breakfast ok .Could have had more choice in hot dishes.

Минусы: Requested a late checkout but it was denied.

Плюсы: Понравилось все

Плюсы: Absolutely excellent hotel

Минусы: Nothing to dislike

Минусы: AC’s not working in the room ! Very basic rooms ! Didn’t like it

Плюсы: Замечательный Отель. Прекрасное расположение, открывается вид на вулкан Везувий.замечательный видовой ресторан с Террасой

Плюсы: Location Rooms Ambiance

Плюсы: Best hotel I have ever had the pleasure in which to stay. Every little detail is perfect. Staff at Caruso restaurant (which I highly recommend) were beyond exceptional.

Минусы: Nothing

Минусы: Нет бассейна

Плюсы: I like the extra luxurious feeling Staying at grand hotel vesuvio For those who like napoli it’s a perfect Place to stay P.s don’t give up the sunset from the rooftop bar

Плюсы: The terrace on the 10th floor and the spa. The room had a spectacular view and the bed was extremely comfortable. Very clean everything. Strongly recommend staying here.

Плюсы: The location was perfect. Ocean view, spa, amazing restaurant and to die for terrazzo for sunbathing.

Минусы: Popular by celebrities, there for many fans outside the hotel and heavy security. But a solid 5star hotel with the best staff imaginable

Плюсы: great location (in the historical city center), amazing hosts (it would have been nice if we had more time to talk :-)), wonderful old (historic) building! we really loved our stay :-)

Минусы: the bathroom was not in the room, but close by (and private). you have to take very many stairs to reach the B&B, but your hosts inform you about this before you arrive, so no unexpected surprises :-) the effort is worth it, btw - the B&B is lovely!

Плюсы: The decoration was really unique and had caracter. Really clean and if your looking for the experience to stay in old part of the city...it’s a good option! Very nice and helpful staff

Минусы: Nothing i disliked

Плюсы: Super place, hidden away just off bustling streets. Calm, tranquil and incrediblely quiet. Slept well in comfy beds, breakfasts delicious and plentiful, hosts friendly and helpful. Will definately return when in Naples again :)

Плюсы: Loved the quirky room & the amazingly relaxing roof terrace right in the centre of old town Naples. Enrico was a super host and incredibly helpful & informative. Breakfasts were great, especially taken on the terrace. Wonderful place. I will be back

Минусы: I’m sure each evening I came back to The Church there were even more stairs to climb. Every time!

Плюсы: Невероятный отель! Райский уголок в самом центре Неаполя. Продумано все до мелочей, очень стильно и комфортно. Владельцы отеля потрясающе приветливые. У меня был номер с собственной террасой. Сидеть на крыше в шезлонге среди зелени крайне приятно)

Минусы: Поднимать багаж по бесконечным лестницам (в том числе узкой винтовой, ведущей в номер)

Плюсы: Fantastic. warm and friendly owners.

Плюсы: Fantastic location. Very friendly staff. Clean and quirky. Just loved it. Will definitely come back. There are a lot of stairs to climb. But this was not a problem for us. Breakfast was varied and well worth the 5 euro

Плюсы: The location is amazing situated in the centre of the Historic District nearest one of the best Pizzerias (ll' President) and not too far from the ports, train station and the funicular. The property was kept to an immaculate standard and each room was well-designed and airconditioned, not to mention the property had an amazing balcony with lots of plants.

Минусы: I only wished that there were more comfortable chairs on the balcony, honestly, that is it.

Плюсы: The property was quiet yet well placed in the bustling Centro Storico. The private sun terrace, the aircon and the ensuite shower facilities were our saviour in mid 30s temperatures. The attention to detail in the property was great, things were well thought out.

Минусы: Can't think of anything.

Плюсы: Great location great staff very good breakfast big rooms an oasis within the frenetic old town

Минусы: The shared bathroom wasn’t as close as I thought it would be

Плюсы: Очень приятный хозяин. Веселый. Понравилась большая терасса. Апартаменты расположены на людной улице, несмотря на это в квартире - тихо.

Минусы: Просят платить наличными, что неудобно в поездках.

Плюсы: Everthing 5* - exactly what we needed and expected!

Плюсы: The hotel was beautiful and the location was perfect. We would absolutely stay here again.

Минусы: Unfortunately, we had to check out early, around 4:30am. The gentleman behind the reception was a little off in his manner, quite short. I put it down to him maybe having a bad shift. Apart from that, all was great!

Плюсы: Very spacious rooms. Loved it!! Very nice rooftop bar late afternoon. Good breakfast! Beautiful view! Nice area!

Минусы: Nothing

Плюсы: Great location. Views are stunning, good restaurants, cafes and shopping within walking distance . Make a point of waking to the castle at night there are lots of cocktail bars and restaurants behind it that you don’t see .,

Минусы: The walls are thin so you WILL hear the people staying next to you .

Плюсы: The beautiful decor, staff competent and very friendly , location on the beautiful lungomare Caracciolo, beautiful room with the view of the Vesuvio . Eccellente breakfast buffet with delicious typical choices and wonderful service!

Минусы: No complaints, wish I could have stayed longer!!

Плюсы: Абсолютный стандарт высокого качества плюс аутентичная старинная атмосфера. Достался стандартный номер с видом на Везувий. Несмотря на то, что окна выходили на оживлённую улицу, шумоизоляция отличная. В качестве комплимента - приветственные сладости и бутылка воды. Вид с веранды на 7м этаже просто захватывающий. Напротив отеля - Castel dell’Ovo и множество ресторанчиков. 15 минут пешком до м. Толедо.

Минусы: Завышенные цены на напитки и завтрак, но это привычно для всех люксовых отелей.

Плюсы: Номер чистый, но когда включаешь душ, в комнате очень шумит

Плюсы: The staff exceeded expectations

Плюсы: Clean. Friendly staff

Минусы: N/a

Плюсы: The location is superb, and the view is awesome. It’s a very classic style hotel with comfortable and elegant rooms.

Минусы: The staff was not as nice and helpful as you expect from this category - maybe it has to do with Naples because many people were not friendly. The breakfast was not the best quality, the omlette was not made from real eggs.

Плюсы: Large room with sea view and great location

Плюсы: Service throughout was superb, roof top terrace amazing.

Минусы: Plug didn’t work in the bath.

Минусы: This place is awful it should be at the best 3 stars, I can see how this hotel was nice 20 years ago but nothing is clean or renovated. Our first room had dirty walls, wholes in the wall and broken lamps!!! The staff is like almost dead with no reaction.

Плюсы: Завтрак нормальный

Минусы: При заезде оказалось, что парковки нет и отправили на платную за 25 евро сутки. Хотя выбирали отель по этому параметру. Отель находится в здании вокзала, так что соседи на улице соответствующие. Персонал и администратор очень слабо говорят на английском, решать вопросы было сложно. Номера находятся на разных этажах, лифт есть только на 1. Нас поселили на этаж ниже холла в номер без окна (выходил в стену) и со спуском через пожарную лестницу, при выезде чемоданы тащить было замечательно. Номер с белыми когда то стенами уже превратился в полосатый от затеревших стены чемоданов и вещей. Полное ощущение дешевого хостела. Места мало, ванная еще меньше.

Плюсы: In the way to Amalfi, we stayed one night in the hotel. Everything went very well. The room is super clean, modern. Breakfast was great. All in all, it is an ideal place for quick stay, great value of money. It cannot go wrong!

Плюсы: Плюсы и минусы: +красивый большой отель +вкусный завтрак (пармезан, выпечка, кофе, омлет) +вежливый персонал +находится прямо в здании вокзала, но никаких проблем с этим нет только плюсы (шума и грязи нет), а в аэропорт добираться удобнее -прохладно в комнате -перепады холодной/горячей воды, но вероятно это проблема не отеля, а общегородская. Напоследок подарили сувенир из Неаполя - безусловно, приятно.

Плюсы: The service, especially from the reception, was TOP. Room very quite. Location excellent

Плюсы: Очень уютный и стильный отель. Везде чистота. Вежливый персонал.

Минусы: Как и во всех отелях отсутствие наличия нужного количества розеток для зарядки телефонов, часов, power banks и планшетов. Приходится все отключать, чтобы подзарядить хотя бы половину. И розетки находятся в самых труднодоступных местах. Но это проблема всех отелей. Консьерж в самый неподходящий момент вспомнил, (меня ожидал такси в аэропорт) что я не оплатил чай, который пила моя девушка.

Плюсы: Modern clean rooms

Минусы: Nothing

Плюсы: The cozy atmosphere and the space of the room.

Минусы: I liked everything.

Плюсы: Hotel was lovely, easy to find and helpful. They upgraded our room which was a lovely surprise.

Минусы: Air conditioning wasn’t working and so was a bit hot and had to have the window open which meant you could hear the train.

Плюсы: Very good breakfast and location.

Плюсы: 1. Отель достаточно недалеко (метров 600) от набережной. 2. Отель рядом с электричкой (непосредственно в здании вокзала), звукоизоляция хорошая. 3. Много кафешек различного уровня в пешей доступности от отеля

Минусы: Абсолютно все остальное, т.е. все, что связано с расположением отеля, качеством и размером номера, качеством уборки в номере, дружелюбностью персонала ресепшн, качеством и ассортиментом блюд на завтраке, безопасностью в районе проживания и в отеле - ВСЕ НЕ ПОНРАВИЛОСЬ. Отель позиционирует себя как 4,5* (tripadvisor), но, реально, это отель 2,5*, даже на 3 звезды он не тянет. При заселении, несмотря на предварительную просьбу о раннем заселении, нам сказали - свободные номера есть, но мы не успеваем их убрать (в отеле всего 16 малюсеньких номеров, убирают их одновременно 4 женщины... но нас с 11 до 14 часов не заселяли...). Фото номера не соответствуют опубликованным на booking.com, и номер и ванная - очень-очень маленькие. Отель находится на 3(4) этаже вокзала с общим, контролируемым только камерами - доступом в коридоры, т.е. любой человек может зайти с улицы или с перрона - спокойно зайти в корридоры отеля. Окна выходят на козырек перрона вокзала, на окнах нет ни решеток, ни сигнализации. Кровать очень короткая. Верхнего света практически нет (слабенький, по контуру навесного потолка, причем в его глубине), только 2 прикроватных лампы и торшер. На качестве постельного белья, полотенец, фена, на напоре воды - сильно экономят. Шампуня и геля для душа - микро-количества (меньше в гостиницах 4* ни в одной стране мира я просто не видел). Сантехника старая, кран в раковине очень-очень близко к ее краю и полностью почти не закрывался. Уборка в номерах не каждый день, и даже когда она была - она была чисто символическая. Завтрак - это нечто, кроме того, что есть кроме хлопьев почти нечего, так еще и бывают испортившиеся или давно заветренные продукты. Сосиски толщиной в палец ребенка, они режут кусочками по 2-3 миллиметра толщиной, а потом еще делят их еще на 2 части. Чай и кофе на завтрак нужно заказывать в баре. Отель находится просто очень далеко от достопримечательностей (ехать на электричке, хотя называется почему-то метро), интервалы между поездами очень большие.

Плюсы: Comfortable and clean, good coffee, friendly staff.

Минусы: The tourist tax was not mentioned on the booking com page, nor upon check in, but only at check out. Breakfast had very few vegan options, and in the room it was a bit loud because of the trains.

Плюсы: Good location Good transport links (the hotel is connected to the train station)

Минусы: Hardly any selection for breakfast Bad WiFi Terrible night staff. They claim that there is a 24 hour concierge which was untrue in our experience. We were hungry and the hotel has no room service so we went out for food late at night. When we came back and pressed the button to be buzzed in, there was no response. We were forced to stand outside in napoli at 4/5 am for 45 mins whilst the concierge was doing god knows what, only for him to tell us that we DIDN’T press the button. We were not the only guests left outside waiting so this argument didn’t work. Your complaints are simply treated as lies. Also the pictures are deceiving in the sense that you would expect a spacious, modern 4 star hotel. However, When you arrive you just find a dark and abandoned entrance where the elevator is to take you upstairs. There are bell hops but they don’t assist you with your bags which begs the question of why they are there. In summary, we left Naples a day earlier than planned due to them and are still awaiting a refund for that night we didn’t spend there. I wouldn’t recommend unless you are on a VERY short stay.

Плюсы: Близко к вокзалу и метро. Хороший персонал на ресепшен. Пока мы гуляли, вещи нам в номер доставили. Мелочь, а приятно. Хороший с.у. с просторной душ-кабиной. Кондиционер нешумный.

Минусы: Возле отеля рынок, поэтому грязно. В номере только одно зеркало - в с.у. Проход между кроватью и туалетным столиком минимальный. В брефаст-рум - столы не убирают сразу за клиентами. Иногда не найти сервированного стола.

Минусы: Интернет постоянно отключался

Плюсы: The terrace was very nice.

Минусы: Nice to have in the room: water boiler, cork screw, wine glasses

Плюсы: Very efficient staff, friendly and helpful. The appearance of the interior is also very nice,as was the breakfast, although I only eat cereal.

Минусы: There isn’t anything I can say.

Плюсы: Rooms were spacious and clean. Close to the train station. Helpful staff.

Минусы: Nothing.

Плюсы: Nichts

Минусы: Payment for Parking only in cash, its Criminal...

Плюсы: internal appearance of hotel was good

Минусы: area around hotel is very dirty and felt unsafe

Плюсы: The location was very good,The room were clean and quiet The bath room were clean and ok But the most important of all the staff were great and helpful ,especially i wish to thank enzzo who was very helpful with great manner which you seldom find in hotels nowadays I surly recommend this hotel

Минусы: Every thing was fine but the quality of the breakfast could be a little better

Минусы: In our first night the AC in the room didn't work (it was mid august!), the staff was very nice but didn't come up with a solution and said there is no other room available and only next day we will be moved \ AC will be fixed. We got compensated with some drinks on the bar but we really didn't get back our sleepless HOT night.

Плюсы: Beautiful hotel in a great location

Минусы: Small restaurant which serves breakfast

Плюсы: Customer service

Минусы: The coffee machine was broken

Плюсы: Location is in a rough looking area, but it was close to everything, only about 5 minutes from the train station and about 12 minutes to a couple of streets filled with restaurants and souvenir shops

Минусы: Price of drinks in the rooftop bar

Плюсы: Romeo is perfectly located in Naples, convenient to the city center and especially cruise ships and ferries. I had a fabulous dinner at their rooftop restaurant.

Плюсы: The location was excellent for all we wanted to do for a short stay before heading to the Amalfi coast. The boat terminal is a 2 minute walk from the hotel.

Минусы: Nothing.

Плюсы: Ambience was outstanding, great spa, fantastic restaurants... WOW What a joint!!!

Минусы: Breakfast w As dissappointing

Плюсы: Food in both restaurants fantastic

Плюсы: Понравилось расположение отеля, близко до центра города - в пешей доступности, близко до порта, если вы планируете куда-то отправиться. Вид из окна на порт - тоже любопытно. Хороший выбор на завтраке. Отличный ресторан на 10-м этаже.

Минусы: Слишком охлаждают помещения общественного пользования, очень холодно в лобби и на ресепшене, также неприятно холодно в ресторане на 9 этаже и в баре на первом. Кроме того было странно, что включают музыку на этаже в коридоре, причем достаточно громко, в 11 часов вечера она ещё играла. Наш номер располагался напротив лифта и поэтому то, что в лифте прибытие дублируется голосовым сообщением вообще не радовало, было слышно каждое его появление.

Плюсы: New and clean hotel

Минусы: Location was in front of shipyard

Плюсы: This Hotel had it all. Comfort, location, great food and style to with it. The pool are was a bonus in a Hotel in Naples.

Минусы: Nothing.

Плюсы: Staff were generally helpful. Breakfast and bell desk staff were very friendly. Breakfast options were really good.

Минусы: We booked a a harbour facing room but we had was a view of a derelict port building. You had to walk right up to the window to look left and right to see part of the harbour. So basically its a partial view.Very disappointing and not worth the extra money you had to pay for the view.

Плюсы: The staff was really helpful and everything was sparkling clean

Минусы: The location is not the prettiest

Плюсы: Simply amazing, brilliant location, superb staff, stunning spa and lovely outdoor pool with amazing views of Vesuvius, Sorrento and Capri across the harbour ... Naples is a superb City and a great base to travel from via fast ferries to explore the nearby coastal villages. An amazing place to stay and such a wonderful experience that we’d love to repeat again ASAP

Минусы: Faultless

Плюсы: Отель чистый, номер современный и в хорошей отделке, сервис соответствует уровню и цене. Хорошие завтраки и прекрасные ужины. Обеды в виде полдников - не рекомендуем. Отличное немецкое пиво в баре и большой выбор коктейлей. Сервис на стойке регистрации, в ресторане и в номере прекрасный, услужливый и внимательный. У отеля есть автостоянка. SPA конечно смешной, но учитывая, что он включён в стоимость проживания, прекрасное дополнение к общему настроению. Бассейн на крыше имеет примерно 8 лежаков, на большее не рассчитывайте. Для Неаполя и Италии в целом очень приличный отель.

Плюсы: Удобное расположение

Минусы: Маленький выбор на завтрак

Минусы: It is basically a good hotel but it is somewhat hard to find because it is located inside a huge building. But in general, it’s a great place to accommodate in Napoli. I will come here again if visiting Napoli for the second time.

Плюсы: Отличный эконом-отель в центре Неаполя. За свои деньги один из лучших вариантов городе. Чисто, комфортно, приемлемая звукоизоляция, метро в непосредственной доступности, до вокзала и основных достопримечательностей можно дойти пешком. Завтрак традиционный для недорогих итальянских отелей, т.е. скромный.

Плюсы: Cheap breakfast, friendly staff, clean room and decent size

Минусы: Instructions on locating the front door upon booking and maybe better signage. Pretty hard to find when your not expecting it to be through a little door with no sign

Плюсы: Staff is so amazing, friendly and welcoming. Location is great. Comfy bed.

Минусы: Breakfast... But that's always the case in Italy, so I wasn't expecting anything great anyway.

Плюсы: The central location.

Плюсы: Great location, comfortable and good service.

Плюсы: Perfect location, friendly and helpful staff.

Минусы: Bed wasn’t very comfortable and bathroom was a bit old.

Плюсы: Современный дизайн, близко к центру, любезный персонал обеспечил нас штопором, бокалами, тарелками, ножами и отвечал на наши просьбы

Минусы: Посторонний шум в номере как будто из ванной из труб и с улицы, т.к. центр города, но не слишком мешающий. Скудный завтрак: только один вид сыра, одна мясная нарезка, йогурт классический, фрукты, мюсли, масло, мягкий сыр, хлеб, гренки, нутелла и варенья, разбавленные соки и это все. В целом утолить голод можно.

Плюсы: Абсолютно неожиданный крутой отель! Местоположение - лучше не придумаешь! Ощущение полной изоляции и , в то же время, внимания. Кровать очень удобная. Вовремя поданный шатлл в аэропорт.

Минусы: Сделать двойные розетки у кровати для зарядки гаджетов, приходилось выключать бра, чтобы зарядить телефон.

Минусы: Water at the shower room didn’t go away quickly.

Плюсы: The staff was very friendly, starting with the driver, Vincenzo, who took us from the airport and also the 2 ladies from the reception. The location of the hotel is wonderful, right in the heart of the old city.

Минусы: The bulding is very old and the rooms are not that well renovated. The pictures show a bit more than it really is. We had a deluxe double room, the fact that there was an additional bed in the room was not that pleasant because it limits the space. The room and the bath are clean, but still not sparkling clean. I would go with a better and bigger TV, as well as with a better quality furniture.

Плюсы: Location, the room was very spacious and with the balcony and Cinzia (staff)is very kind

Минусы: There weren’t USB powerpoint to charge mobile phone

Плюсы: Brigida number one!

Плюсы: Locastion food rooms

Минусы: All good

Плюсы: Very helpful staff. Left my passport in the room when checking out. Emanuele contacted me to assure me they would hold onto my passport until I could return to collect it. They also forwarded a copy of my passport to my accommodation in Capri.

Минусы: N/A

Плюсы: The Hotel is located near central station so very convenient, modern and with very good staff. Facilities are up to scratch and all work. Breakfast was very good and the balcony view superb. You pay for car parking but hotel staff ease the pain of this being exceptionally oblidging.

Минусы: Super busy area - so if you dont like the throngs of people emerging from trains etc then maybe head elsewhere - but this is all part of central city life and makes for a great travelling and life experience

Плюсы: Good breakfast. Good localization if you travel by train. Comfortable bed.

Минусы: Big noise from the streets. Small room.

Минусы: Felt we were made very welcome, nothing to much trouble... Will return to this hotel.

Плюсы: The quality of the hotel was much higher than what we expected for the price we paid. Rooms were very modern and clean. All check-in and restaurant/bar staff were extremely friendly and spoke good English. The rooftop bar is great as well! Would definitely recommend this hotel if you need an overnight stay in Naples. P.S the area is noisy but the shutters in the room somehow manage to block all of it out!

Минусы: Area was fine, but not very picturesque. This was fine for us as we were only staying overnight due to a late flight into Naples.

Плюсы: The staff were so friendly throughout . The room was clean and well laid out. The location is perfect for the station. We ate on the roof terrace and the food was superb as was breakfast.

Минусы: Nothing

Плюсы: Breakfast was so nice and terrace was beautiful.

Минусы: Naples’ city tax is quite expensive. In front of the hotel, there is square and it’s very loud and dirty. But hotel is nice.

Плюсы: It was clean, big room, great location, good breakfast and nice rooftop bar.

Минусы: Everything was good.

Плюсы: The staff was always helpful and friendly.

Минусы: Nothing.

Плюсы: Завтраки на террасе чудесные! Уйдёте сытыми! В номере просторно, есть больше, чем можно представить.

Плюсы: Отель неплохой. Расположен в центре, удобный. Красивый вид с террасы на завтраках.

Минусы: При заселении консьерж нам нахамил. Когда бронировали искали Отель с парковкой. В бронировани было указано, что в отеле есть Платная парковка. Приехали поздно ночью и попросили консьержа припарковать машину на платную парковку. На что он ответил, что это наши проблемы, куда мы будем парковать машину. После мини скандала, вышел парковщик и припарковал наш автомобиль за 20 евро.

Плюсы: The property, the views and the breakfast. Staff was courteous.

Минусы: We were with friends. I made the reservations and used my credit card to secure the rooms. Our air conditioning was minimal. Our friend’s room 601 was spacious and nicely furnished with a large bathroom. Our room was so tiny we could not open all our bags at the same time. When we realized the discrepancy I inquired why when we paid the same amount our accommodations were so different. At this point it was late and we were tired. The staff offered a different room or bar credit but we decided it was too late to move I think people traveling together paying the same amount should be given the same level of accommodation.

Плюсы: Из плюсов могу назвать только наличие террасы с видом на город и наличие супермаркета рядом

Минусы: Отель не соответсвует заявленным 4 звёздам, нет ощущения чистоты, вай фай работает только на ресепшн, в номере пахло табачным дымом. На завтраке круассаны были не свежими. Сауна не работала, дверь на террасу не открывалась, ключ не открывал номер, приходилось спускаться на ресепшн и просить помощи

Плюсы: Very Nice rooms Good location of the Hotel (close to Toledo street for shopping) Very nice terrace with 2 small whirlpools Good air condition Great front desk staff and very friendly staff at the entrance to open the door or help with baggage Parking Service was great Organized a very great private City Tour through Napoli via World Tours. The driver was available within 15 minutes! Really great Tour! Service at breakfast was friendly

Минусы: Breakfast looked better at the pictures at least we thought there is more selection of products. It finally was okay. They charged extra money for Omlettes, egg Benedict etc. Service at Dinner was not good and Dinner itself was also not so good. The staff there was not so friendly. The Restaurant was in the First floor...why not at the roof terrace???? The Service for drinks at the roof terrace ignored us and was really bad.

Плюсы: Bed very comfortable. Breakfast was high quality. Staff serving breakfast were outstanding. Rooftop breakfast the best of the best!!’

Минусы: Shower. Will ask for a walk in shower in the future.

Плюсы: The hotel itself is beautiful. The restaurants and bar attached are very nice, with good food and plenty of options. There’s a small pool and sauna on the rooftop with a stunning view. The lobby is elegant and the place feels very safe in the chaotic environment or Naples.

Плюсы: Location Breakfast included The amazing gym The door staff

Минусы: Free wifi only in the lobby and in the restaurant. Otherwise you have to pay 9eur a day...which is not very useful when you are traveling as a tourist and you want to do some researches ...

Плюсы: Понравилось расположение и номер

Минусы: Отношение персонала при заезде. Не сообщили ни во сколько завтрак, ни что еще включено. Просто выдали карту и отправили в номер

Плюсы: Staff

Минусы: Not good value for money. Very basic facilities for the rate.

Плюсы: Location. Comfortable bed. Breakfast vista. Quiet rooms. Helpful front desk staff.

Минусы: No free wifi. Small/Cramped shower. Quality of breakfast items provided could be improved. Pool on roof is more a warm spa than refreshing pool.

Плюсы: Hotel was in a great location and close to the port. Our room had a great view, the breakfast had a big selection of hot and cold choices and the view from breakfast area sensational.Staff super friendly and helpful. A quick dip in the rooftop pools was much needed after very hot day sightseeing.

Минусы: The bathroom shower flooded the floor and the tiles in the shower were in need of either a good clean or replacing.

Плюсы: Everone was nice and since this was a stop on our honeymoon they have made us a surprise and we got a room upgrade, free cake and champagne. Thank you for that!

Минусы: The wifi is not free of charge. Small rooms.

Плюсы: Rooftop terrace

Плюсы: Очень красивый вид из ресторана! Очень приветливый персонал!

Минусы: За 16000 р очень маленький и обшарпанный номер.... и нет никакой шумоизоляции!!!! Все слышно, что происходит в соседних номерах и коридоре. Выспаться не получилось!

Плюсы: Beautiful hotel in fantastic location and gorgeous terraced areas to relax on with very friendly helpful staff

Минусы: Could not fault it

Плюсы: хорошее расположение порадовало наличие бассейна небольшой но очень комфортно тихо можно хорошо отдохнуть понравился завтрак даже с шампанским рекомендую

Минусы: от порта дорога не длинная но с наличием ступенек и много

Плюсы: The hotel had kept the original features. Whatever corner you rent round there was a pleasant surprise. The roof garden was beautiful and lovely to sit and chill in. It’s hard to remember you are in Naples whilst up there. The staff were friendly, the rooms were spotlessly cleaned and the food was amazing in the restaurant.

Плюсы: Well located. Great breakfast on the terrace. And what a view from the pool deck! Stunning!

Минусы: Our advertised 'hydromassage' shower did not work.

Плюсы: Hotel overall and views were fabulous but the hotel let itself down in some key areas. This should be ‘The’ hotel in Naples and can be with small changes.

Минусы: The reception and bar staff were generally dismissive and disinterested and customer service for a hotel of this type was lacking. There were no tea and coffee making facilities in the room which was poor. Even budget hotels have this. The pool area was often dirty with left over glasses and towels and unswept of a morning. Not once in a week did we see it hoses down. The roof terrace is spectacular and should be the hotel’s jewel in the crown but there just seemed insufficient staff to clean it. The pool toilets were dirty and never once saw them being cleaned. The terrace restaurant is amazing save that the menu did not change and the menus themselves smudged and dirty. For the very high prices and location would expect a variance of choices and suspect that it’s the same menu all season given the condition of the menus. We had booked 3 dinner dates but cancelled the third due to the lack of menu change and choice. There were also no checkout changing or shower facilities for guests which was poor for a high quality hotel like this. Changing in a toilet with just a basin to try and clean off suncream etc was not fun. This hotel really should be and could be the best in Naples but little things let it down. I hope they read this review and take some of what’s said as constructive feedback and change.

Плюсы: Views were amazing! And so was the pool!

Минусы: When we arrived we were told we had only booked a single occupancy for a double room. We had no idea this was the case and it really wasn’t made clear when we booked. There we also a few other hidden charges that we didn’t expect

Плюсы: We had a great stay in San Francesco al Monte. Nice, bright and very clean room with a perfectly working A/C. Lovely staff from every department. The restaurant on the 4th is great, we were satisfied both with the breakfast and the dinner. The hotel is situated a bit out of the center however it has good transport connection but it is not too far to walk either. And obviously cannot miss to mention the stunning, amazing view to the city, the sea and Vesuvius from the room and the restaurant, as well.

Минусы: We were aware about the opening hours in advance but it would have been great to have the chance to use the pool, it might could have an opening time for a little bit longer.

Плюсы: Wonderful views, enjoyable swimming pool, a variety of restaurants and good service. It’s very nicely decorated and brand new.

Плюсы: An excellent hotel to enjoy Naples from. The hotel has fantastic features and a view of Versuvius. The hotel will help you with taxis and trips. Excellent selection for breakfast. 100% recommend this hotel if visiting Naples.

Плюсы: Beautiful view and hotel. Love that they display it's covenant history. Very Italian.

Минусы: Nothing really but if i needed to be picky pillows were uncomfortable (very big) and some staff were a bit serious, not rude but not particularly happy and approachable either. Overall loved our stay.

Плюсы: Wow ! What a beautiful location and what a lovely experience. Loved the pool- once you get used to the cold water it's so lovely to swim outdoors in such a scenic location. The hotel is very clean and the maitre d' of the 4th floor restaurant is excellent.

Минусы: No tea and coffee making facilities in room.

Плюсы: The staff were friendly

Минусы: I didn’t like the main waiter in the restaurant. I felt like a got a poorer treatment because I wasn’t white. I also didn’t like that there wasn’t a gluten free menu. I didn’t like the view from my room it was awful I could see a woman doing her laundry.

Плюсы: Amazing friendly staff Lovely rooms with comfy beds Great value for money Incredible views

Минусы: Could’ve been in a better location. Wasn’t a problem for us as enjoyed the 20 minute walk down to the harbour but was quite a difficult walk back up hill. A balcony would’ve been nice but there was a great roof terrace with wonderful views

Плюсы: The view was amazing

Минусы: The location was far from the sights, the facilities were a bit run down and I saw a cockroach in the foyer bathrooms.

Плюсы: Location, view, breakfast

Минусы: Wifi, clear instructions for booking two rooms together, instructions and guidance for parking and getting around

Плюсы: Beautiful location overlooking the bay of Naples. The hotel is confortable, well decorated and the staff extremely helpful.

Минусы: Dinner was a disappointment

Плюсы: В отеле все здорово. Если бронировать номер на 4 этаже с видом на море и Везувий, то просто сказочный вид. В 30 метрах от отеля есть подземный гараж за вменяемую цену. Припарковался там. Хотя, в принципе, машину можно оставить и на дороге рядом с отелем бесплатно. Ресторан наверху с видом на Везувий, там же завтраки. В общем, отлично.

Минусы: Не могу придумать. Разве что надо быть готовым к тому, что со стороны моря к отелю довольно крутой подъем. В жару это испытание. Рядом есть фуникулёр, но никакой гарантии, что он будет работать. При нас он был закрыт. Такси снизу до отеля 10 евро. Есть и автобус, но мы не пользовались.

Плюсы: The hotel is located on a hill so you can see entire Naples Gulf from there. The rooms were clean and the staff was nice and helpful.

Минусы: Unfortunately, the cableway was under maintenance so we had to take buses to go down and up the hill (they were a bit irregular and rarely running so it was a slight inconvenience). The air-conditioner was helpful but could not cool the room to a really low temperature. We got our bathrobes, big shower towels and toothbrushes only after requested - just a day before in another 4-star Best Western hotel in Rome we had all of these in our room already. The breakfast was pretty poor and the dining room was not air-conditioned so it was extremely hot.

Плюсы: Staff really friendly Hotel overlooks the bay of Naples. 621 bus takes you down to the Harbour area for a bit over 1 Euro. Get the tickets at the Tobacconist up the hill.

Минусы: Aircon in the room wasn’t great and the room cleaner kept turning it off. They were tight On Loo rolls so we had to ask for more.

Плюсы: Шикарный вид из номера, сам номер

Минусы: На завтраке было очень жарко из за прямого попадания солнца и отсутствие кондиционера

Плюсы: Very nice view over the bay of Napoli from the dining room breakfast was very good

Минусы: I couldn't control air conditioning

Плюсы: The cleanliness and the breakfast

Минусы: Very small room:If I sit on the chair,my wife had to sit on the bed.The bed was small and surrounded by the wall and the cupboard.The bathroom was clean but very small.

Плюсы: The view is breath-taking

Минусы: The rooms are probably a little bit too small but it’s tidy and clean

Плюсы: Large pool

Минусы: Lack of staff, place looked like it was closed up and very dated.

Плюсы: Для путешествующих на машине отлично! Быстро заселили,номер хороший,кровать удобная,всё чисто!Есть большой бассейн, много лежаков, территория неплохая! Порадовали завтраки,для Италии весьма приличные! Персонал отеля оставил приятные впечатления!

Минусы: Удивил кондиционер под окном в комнате, но проблем не составил! А ещё вокруг бассейна натянут канат,об который спотыкаются отдыхающие.Но это больше странности, чем недостатки.

Плюсы: Good breakfast Nice pool

Минусы: Evening menu and food not great and expensive

Плюсы: staff on the reception and specially indian bell boy. food in the restaurant spectacular but little bit overpriced. staff in the restaurant very good. everybody speaks english. very nice pool area. 24/7 shop near.

Минусы: you need car, hotel is far from everything.

Плюсы: Wonderful pool

Минусы: Had to purchase pool cap. Silly

Плюсы: Nice big pool. Bar and food by pool. Nice clean room, cold aircon.

Плюсы: Staff were great

Минусы: Hotel was far more tired than pictures portrayed

Плюсы: Этот отель находится на окраине города. Он расположен на холме, и дорога туда довольно длинная. Пешком добираться совсем не удобно. Но с другой стороны - ты как будто находишься не в городе. Изолирован от суеты, толкотни и грязи Неаполя. Очень порадовал бассейн - чистый, ухоженный. Каждый вечер были в ресторане. Он действительно очень хорош - все вкусно и красиво. Вино было чудесным. Однажды заказала десерт, что мне понравился накануне, но принесли немного другой. Потом метрдотель поинтересовался, почему не ем. Выяснив причину, заменил мне десерт и не включил их вообще в стоимость ужина! Такое неравнодушие очень приятно!

Минусы: Единственное, что не понравилось - кондиционеры. Они явно старые и шумят. Мы не стали жаловаться и менять номер, так как остановились на пару дней, но ... они явно требуют замены. И ещё раз повторюсь - добираться сложно. На такси - без проблем. А вот от ближайшего метро - мы не знали, как доехать: пешком долго, а такси просто нет.) Uber не работает. Нужно иметь специальное местное приложение.

Плюсы: Great swimming pool and pool area, never too busy round the pool, you could always get a sunbed. Makes a good base for visiting Rome and Pompei as both easily accessible by train, and Naples also is only 20 min by train

Минусы: Not much in the immediate area around the hotel, but with a 20 minute train ride you can be in the shopping district of Naples which has lots of nice shops and restaurants. We made this journey most evenings!

Плюсы: Breakfast is continental style so may disappoint those expecting a full English but there was plenty of variety otherwise. the local area is suburban so not much choice in restaurants although near enough to the station to walk.

Минусы: you are required to wear a swim cap in the pool and the hotel should consider a shuttle bus, more attuned to business trade than holiday travellers.

Плюсы: Breakfast was excellent. The location was too far from Naples. A regular courtesy bus would make the Hotel very much more desirable for future customers.

Минусы: Too far from Naples and Taxi's were too expensive.

Плюсы: As a senior sales and marketing manager with many years in hospitality, I can say I was very impressed with this property. Staff are great, it really makes any stay a memory and experience. All employees were friendly with impressive customer service, from reception to the restaurant and the pool bar, a true asset to the hotel. They were more than happy to provide information on getting around and arrange taxis. We had a later flight day of departure and they arranged a later check out then a room for us to shower in after a few hours at the pool. Our room was beautiful and cleaned to the highest standard every day. Restaurant was a little expensive but great high quality food, I highly recommend the muscles, risotto, steak and chicken dishes. Salads and toasties at the pool bar were delicious and good prices (€5-8). Metro is only a 10minute walk to visit Naples downtown only €1.30 for a ticket and 15min train ride. Arenile seafront with loungers €2-8 and the jetty to visit is a 25min walk or €10 taxi. Thermal bathes are around the corner from the hotel. There is a lovely pizzeria at the bottom of the hill, with amazing €5 pizzas but other options also. Supermarket a 5 minute walk. Make sure to ask reception on the area and recommendations.

Минусы: Not alot to do in the area and a bit far from the seafront to walk but the Arenile is a lovely seafront with a family or adults only pool and loungers €2-8. The location is a bit far from the seafront but only a €10-15 taxi, then the metro is a 10minute walk from the hotel to get to Naples. There is a bus stop within 5minutes of the hotel, but we didn't use the bus. Restaurant is a little expensive but pizzeria at the bottom of the hill if you want to change up venues close by and can get great pizza for €5.