Мармарис — отели

Плюсы: The location is a piece of heaven

Минусы: The staff has very poor english The assistant manager Ali bayyar was horrible But the manager Tugce was the best thing in the resort so helpful and friendly who managed to flip our experience upside down from terrible to exquisite !!!!

Плюсы: Beach and food

Минусы: Staff not educated and not fine

Плюсы: First of all the location is out of this world, the landscape is breathtaking, as you drive up to the property you are amazed by this tucked away gem. Loved the location, the accommodations, facilities and the restaurants too, especially La Guérite and Zuma. Manos was better last year. And they have a silent beach that’s free of kids and loud phone calls. The check-in is smooth and friendly and the staff lovely and the breakfast absolutely delicious.

Минусы: My friend had an issue with a staff member who served us at the silent beach with a permanent pout looking quite put out by any request which ultimately dims down the experience and twice when she paid her bill he simply took the money and kept the change without her instructing him to, he just assumed or rather decided that the change was to be his tip. I found that quite unprofessional and upsetting.

Плюсы: Nice property but you can not enjoy the property because of the bad treatment you get .. it gets you disappointed and frustrated

Минусы: The ac in the room is not working.. refused to put extra bed.. worst management ever, they are not cooperative and very rude.. you dont get what you pay for

Плюсы: Everything

Минусы: More events and shows

Плюсы: Almost Every things

Минусы: I didn’t get the requested room in terms of beds

Плюсы: Everything was great the hotel is so nice and the beaches are amazing the staff is very friendly

Минусы: The room was not that clean need more attention to details

Плюсы: Отель нереальный! и этим все сказано

Минусы: завтраки для такого отеля могли бы быть и лучше...

Плюсы: Nice property with a stunning view

Минусы: The staff are so rude and not helpful. The rooms are not clean. you dont get what you pay for

Плюсы: The property is beautiful and the restaurants are really good

Минусы: People at the reception are so rude and not helpful..we even spoke to the general manager regarding our bad experience but he didnt do anything about it plus the rooms are not clean

Плюсы: Великолепное место ! Очень хочется сюда вернуться ! Придраться не к чему . Спасибо менеджменту отеля за высочайший сервис и качество . Ну а описать пейзажи - невозможно , такую красоту надо только видеть ! Спасибо D Maris Bay за прекрасный отдых и незабываемые эмоции!

Минусы: The room cleaning is not so good, and the breakfast staff are not very good with service, but they were very friendly

Плюсы: Clean and well located

Минусы: Nothing really

Плюсы: We where happy with our 4 night stay, good value rooms, hotel, service, food & drinks & the staff were great

Плюсы: Staff were very friendly. The deck was fabulous.

Минусы: Lack of drink mixers it was poor. Need a reserveing of beds policy ie if not there towels should be removef.

Плюсы: Stayed at this hotel before just an amazing place for a holiday staff and management go out of there way to help!

Минусы: I likes it all

Плюсы: Could have a brew machine in the room. Also mini bar could be refilled its only filled once.

Минусы: Gym could have been better it was very hot in there.

Плюсы: Комфортный отель. Всё для удобного отдыха. В номерах чисто и уютно. До пляжа 2 метра от отеля. Питание и обслуживание выше всяких похвал!! Очень довольны отдыхом

Минусы: Нет минусов

Плюсы: Esthetics of the lobby and of the reading area near the bar. Own piece of the beach and the jetty. Rather tasty food. Friendly and helpful staff but not housekeeping supervisor

Минусы: The room wasn't very comfortable. Not sufficient space to keep clothes for two people; the wardrobe poorly designed. The glass screen on the bath's edge was unmovable therefore one could not access the tap/handheld shower to wash one's hair. The mattress was a bit uncomfortable due to the loss of firmness in the middle.

Плюсы: Clean, friendly staff, great service and fantastic location.

Минусы: The air conditioning was poor in my room.

Плюсы: We booked 2 day rooms to pass the time until our connection back to Istanbul. In total we were only there for about 6 hours. The all inclusive concept worked well, although we were a group of 12 and had to purchase 8 day passes, which at TL200 per person was expensive. The reception staff were very helpful in arranging early check ins. The buffet style food was excellent, plenty of choices for everybody.

Минусы: Rooms were small, although the bathroom was very spacious. The outdoor space / pool area was also very small and as a result was to crowded.

Плюсы: Everything about this hotel is excellent I stayed in the deluxe sea view room but all rooms are excellent I have stayed at this resort 8 times now and been going to Marmaris for 15 years I wouldn’t stay anywhere else now.

Плюсы: Панорамное остекление с шикарным видом на море и горы - основное преимущество этого отеля. К сожалению, не все номера могут это предложить. Нам повезло - администратор любезно заменил нам номер на улучшенный. местоположение отличное - можно гулять по набережной как до Ичмелера, так и до центра Мармариса.

Минусы: Отель старый, требует ремонта. Уборка заключалась только в том, что заправляли кровать. Завтрак однообразный, апельсины для фреша быстро заканчивались, хотя в марте Отель был полупустой.

Плюсы: Прекрасный отель. Стильный интерьер. Хорошие номера. Вкусный завтрак. Отличное расположение отеля. Великолепный персонал. Отдельный респект руководству!

Минусы: -

Плюсы: Very helpful and friendly staff Excellent location, very clean rooms and a superb entertainment team. This was the second time we come here and we loved it even more. Couldn’t fault it in anyway. A 5 star hotel

Минусы: Limited number of family rooms. WiFi could be better although it had improved since last year

Плюсы: Я отдыхал с дочкой и с внуком в Турции первый раз. До этого были Италия, Греция, Кипр. Есть с чем сравнить. Впечатления от отдыха в Club Aida, Мармарис только самые положительные, выше всяких похвал! Очень хороший проект отеля и отделка. Номера с одной спальней просторные. Площадь номера больше 35 м2. Кухня оборудована всем. Есть в наличии все необходимые предметы тарелки, ложки, кастрюли и т. д. Холодильник не большой, но достаточный для хранения продуктов и пищи. Мы готовили сами из-за внука. Отель гармонично вписан в ландшафт. Технические службы отеля поддерживают порядок на высоком уровне. Малейшая неисправность устранялась за 5-10 минут (лопнула плитка у бассейна, протекал кран в ванной и т. Д). На ресепшн все возникающие вопросы решались очень быстро! Три бассейна поддерживаются в идеальном состоянии. Иногда в 5 утра выходил на балкон посмотреть восход солнца (номер 1105), и видел, как технические службы качественно выполняют свою работу! Вода в бассейнах с подогревом! Лежаков хватало на всех! Даже с избытком! Для меня было странно, что клиенты отеля занимали очередь до 6-30 утра, чтобы занять лежак. А бассейн открывался в 8 утра! Ведь всегда были свободные. Наше любимое место было у детского бассейна, чтобы внук был перед глазами. Команда официантов знает своё дело! Без напитков, мороженного, бокала вина никто не оставался! Хотя отель больше рассчитан на англичан, языкового барьера не было. И это учитывая, что мы были одни из России. Персонал очень приветлив и дружелюбен. Очень чуствуется уважительное отношение к гостям отеля! В отеле есть все, что нужно для отдыха. Я даже постригся у хорошего мастера! В отеле есть магазин в котором можно купить товары первой необходимости и воду, т. к. из системы пить воду нельзя. Уборка номера и смена полотенец каждый день. В отеле очень дружная и слаженная команда, каждый знает и выполняет своё дело! Мы очень довольны отдыхом в отеле Club Aida! Большое спасибо и надеемся приехать в следующем году! С уважением, Олег Татьяна

Минусы: Анимация после 23-00. Горка перед отелем на трассе. Пожилым и с детской коляской тяжело подниматься.

Плюсы: Amazing place to stay. Staff is great with a smile on their faces all the time.

Минусы: Internet was slow, sometimes even didn’t work

Плюсы: The hotel is spotless. The staff are amazing. This hotel is faultless

Плюсы: The cleaners for the room were amazing.

Минусы: Kids entertainers were more interested in entertaining themselves. Staff are rude. Food is horrible. Drinks are disgusting.can never get a sunbed at the pool. Will not be back.

Плюсы: Excellent location. Rooms kept exceptionally clean, everyone very helpful n friendly x

Плюсы: Everything was fine about this Hotel. We definitively travel again to Marmaris and choose Aida Club for our stay. Very safe and nice neighbourhood close to Dream Aqua park with it's amazing view. Right across the road, there is also a tour-guide store. The owner's name was Murat Oruç. He was very helpful and trustworthy.

Плюсы: Everything

Минусы: Nothing

Плюсы: All staff are brilliant

Минусы: Sunbeds is an issue

Плюсы: The pool is excellent. The food is better this year. The rooms spotless.

Минусы: The Club was fantastic as usual. Booked for next year

Плюсы: Наличие кухни Приветливый персонал, готовый всегда помочь

Минусы: Отсутствие ванных принадлежностей, тапочек. Даже солонка для соли пустая, все должны привозить с собой. Вечером до 12 ночи очень шумно из-за анимации (весьма странной) *несмотря на то,что в отеле проживают дети. 4-х местный номер бронировали на троих, на третьего человека не было ни полотенец ни постельного белья, пришлось несколько раз напоминать на ресепшен. Полотенца принесли с опозданием на сутки. Завтраки очень дорогие, цена с их скидкой в 3 раза выше,чем стандартная по городу в соседних кафе. До пляжа далековато.

Плюсы: Friendliness off the staff

Минусы: Pool, entertainment, calming atmosphere

Плюсы: Не было того, что бы мне что то понравилось, кроме погоды.

Минусы: Все ! Этот отель нельзя найти, нет ни одной вывески, по которой можно было бы понять что это тот самый отель! Нет паркинга! Нет и на дверях и стенах входной части здания о принадлежности этого здания к отелю! На ресепшене с ходу предлагают одеть на руку красную повязку, иначе пугают, что в отель не пустят! На вопрос о том, где в городе рыбный ресторан, ответ - " я не местный, не знаю, посмотрите в Гугле" ! Отель в самом лучшем варианте может претендовать на две звезды, а все остальное - обман и мошенничество! Посмотрите мои фотографии и вам станет все понятно, это не поддельные фотографии, что размещены на вашем сайте!

Плюсы: The pool is great for everyone

Минусы: It was to expensive and I didn’t think the money I paid was worth what I got

Плюсы: Good reception staff

Минусы: Poor quality food and bad restaurant service

Плюсы: The food, the hotel

Минусы: At the poolside is awful noise and it is impossible to relax there, it starts early in the morning and takes all day. Music, gymnastics and few people playing games and dancing, wery annoying. I had a noise cancelling, well insulate headsett and couldn't listen to my own music for the poolside noise. Instead we went down to the beach, wich was wery nice. Wifi not so good.

Плюсы: Food and pool was good

Минусы: Hotel not same 5 stars Room not nice Bed don’t have blankets Hotel not give u toothpaste and toothbrush Bed for 2 persons too much small Ac not good Staff impolite

Плюсы: Everyhing

Минусы: Everything was fine

Плюсы: The food, the hotel and the room

Минусы: The reception They weren’t very welcoming

Плюсы: Еда, бассейны, расположение и персонал. Отдыхали с 2-х летним ребенком

Минусы: Интернет работал плохо, в номере не было халатов

Плюсы: Everything was excellent

Плюсы: The hotel is very clean and location is great.

Минусы: The hotel was poor compared to what I expected from reviews. T here was no wifi at all in the rooms from 7pm to about 10am. And when there was wifi it was very poor. The hotel is too big therefore no personal attention is given to ensure you know where things are and how to get to them. The English of a lot of the staff is very poor for an international hotel. The staff only knock once and then enter your rooms for cleaning or bar top up. This was very intrusive as a lot of times myself and my husband were not fully clothed or was in bed sleeping.

Плюсы: this is not a 5 stars hotel but the staff was really nice

Минусы: I did like that the swimming was closed at 6pm

Плюсы: The resort had opportunities for all excursions and had all amenities, but it was well located for night life, etc.

Плюсы: Питание, анимация, всё окей. Фруктов мало и много бритешей, но это было ожидаемо по отзывам)

Минусы: Некоторые моменты в номерах требуют ремонта

Плюсы: good weather and a guy working in the Spa.

Минусы: Do not book it! We arrived, no one expected us. Finally a sleepy guy came and told us we dont have booking until next day 14.00 and asked us to wait in a lobby. Went back to sleep. It was 04.00 at night!!! We specificly booked it with the arriving time and date!! Horrible personal, didnt care about any of your problems. Airlines lost our luggage and I asked them to call to the airport next day to check maybe they have found it (in the airport they told us to do it) - refused. One Miss in the reception told me that her work is to do check in and out ppl and nothing else. After that she just stopped talking with me. I asked her name and she refused to give it to me. Started to talk in Turkish. Dishes (plates,glasses etc) are dirty! Found a needle in bed. We booked with a small kid (under 2 year old) and got a room to the street where next door hotel had 20h per day loud party. When I went to ask for a change - they told maybe tomorrow as there are already lots of people changing rooms... Kids playground has 2 ppl who should take care or at least play with children etc. Only thing what I saw, was they were sitting in their phones all the time. At the evening time 21.00 danced 10-15 min with kids and then headed to the city to party with guests. And this additute is not "typical turkish". Our friend stayed in Blue Bay and it was just an opposite. They should take couple of stars off. Food was kinda ok after you have found a clean plate but same every day.

Плюсы: Animation staff were excellent and so friendly. So were the waiters at restaurant and bar people.

Минусы: t! I didn’t like the fact that you had to pay extra to use the safe. Silliest thing I’ve heard. I didn’t like the Lady at reception when we first arrived she was rude as. Hairdressers at hotel were not a 10 out of 10 for me. One of the guys was so rude.

Плюсы: Hotel was just OK! Food was vile. Paid All Inclusive and ate tea and toast 1 morning. My 5 year old had dry cereal that morning!

Минусы: Food and Drink

Минусы: Wifi works just in lobby!

Плюсы: The reception was so kind specially Elif, Ekrem and Emrah was so helpful. Give them bonus. The food was delicious. The cleaning team so sweet and they did an amazing job. I would give this hotel 4 star rather than 5.

Минусы: The rooms were ready to late. We waited 1 hour to get the keys. The water tap was broken so was the door of the balcony. The animation team was very snobby and not really social. This was the most negative thing about them. They had a fast deal with a club called tigertiger which was not good. (to many guys and very expensive prices 45 lira for 33cl beer) I hope they can make some other partnerships with other clubs if it is possible. It is not allowed to drink and eat at the outsite facilities. I asked for 2 bottles of water because we were going to drink raki. They made a problem out of this.

Плюсы: wow amazing

Минусы: nothing

Плюсы: The hotel was stunning, the food was beautiful..would highly recommend

Плюсы: Super friendly staff. All meals provided were excellent and so much to choose from. Pool was awesome. Kids enjoyed it very much. Evening activities were fun to watch. Great location. Convenient to shopping and restaurants and bars.

Плюсы: EVERYTHING WAS OK . GOOD CURS FOR EXCHANGE ON PROPERTY

Минусы: Nothing

Плюсы: the hotel location and facilities are great and the staff were very helpful

Плюсы: Понравился приветливый персонал, который помогал в любой ситуации, удобное расположение отеля, разнообразие блюд, также порадовало удобное расписание работы баров и ресторанов.

Минусы: Очень маленькая территория. Кроме бассейна и бара на улице ничего нету. Мы жили на первом этаже, поэтому постоянно было шумно из за того, что ресепшн был в нескольких метрах. Ванная достаточно грязная. Точно не тянет на 5 звёзд. Отсутствие халатов и платный сейф. В целом это обычный отель, со стандартной неинтересной развлекательной программой по вечерам. В отеле было достаточно скучно, поэтому мы там находились редко.

Плюсы: Close to the Marmaris beach and Migros. Staff was friendly.

Минусы: Wasn’t clean, didn’t clean the room every day, didn’t change towels. Food was poor but fresh. If you choose room only for sleeping it’s nice option.

Плюсы: Food and breakfast very good

Плюсы: Дружелюбный персонал ,расположение. В целом уютный отель и комната.

Минусы: Завтрак не понравился. Но это не мешало завтракать в другом месте) За 2 недели прибывания пол ,мне кажется, так и не помыли...полотенца поменяли только за день до отъезда...

Плюсы: Breakfast was good. I liked the taste and the quality of food.

Минусы: The air conditioner in the room is just above the bed, and it was inconvenient, either it was too cold, or too weak, and we didn't use it practically, but it was stuffy some days, and it was difficult to sleep. Other guests, who stayed next door, or in other rooms on the floor came at night, they didn't make a lot of noise, but every time I woke up.

Плюсы: Приветливый персонал, завтрак достаточно сытный, нет ограничения в виде только одно яйцо и тд. И тп. Чистый номер. Наличие бассейна

Минусы: На первом этаже ресторан, вечером играла музыка. В принципе не сильно напрягало.

Плюсы: Отличное месторасположение, большой номер, большой панорамный балкон с шикарным видом.

Минусы: Старая мебель, пыль на полках.

Плюсы: Everything

Минусы: Eveything is good

Плюсы: Очень чистое постельное белье и полотенца. Рекомендую.

Плюсы: It is very clean and has lovely staff.

Плюсы: The check in was very easy and the staff were always incredible friendly and helpful.

Минусы: The rooms were not soundproof, water cost extra at breakfast.

Плюсы: Fantastic staff ! always ready to help

Плюсы: Very clean rooös , the owner is always smiling and welcoming, family atmosphere

Плюсы: Quiet location but close to centre

Минусы: Small room, no plug socket for the kettle in the room

Плюсы: Прекрасное месторасположение, замечательный персонал, вкусный завтрак, удобная ванная комната, уютно!

Минусы: Только турецкие телеканалы работают.

Плюсы: Понравилось все: уютный, чистый и «свежий» номер, точь в точь как был на фото , когда выбирала где мне остановиться . Собственная ванная комната с большим зеркалом и душем, вкусный завтрак ! Очень приветливые сотрудники на ресепшн и на кухне . Отличное месторасположение : совсем рядом пляж, магазины , кафе, рестораны , сам отель на тихой улице , можно посидеть в креслах в саду, в тени деревьев, цветов , любуясь клумбами . Вернусь сюда ещё !

Плюсы: Посещение отеля оставило исключительно негативные эмоции.

Минусы: Все время прибывания в отеле не покидало ощущение, что тебя постоянно пытаются развести на деньги. Хваленый завтрак оказался заурядным шведским столом, где даже омлет, глазунья и кофе за дополнительную плату. Но окончательно добило то, что мне предложили доплатить за то, что я заходил пару раз в номер к другу, у которого в номере была терраса (у меня был номер без террасы). Номер за пять дней убрали только один раз, приходилось бегать за уборщиками, чтобы поменять хотя бы полотенце. Воду в холодильнике не обновляли (сказали, что это приветственный дринк). Номера очень маленькие (смотрите на метраж а не на фоки, т.к. они как-то очень хитро сфотографированы, по факту номера миниатюрные). Без кондиционера дышать невозможно, но если его включить, то спать можно только накрывшись с головой (дует прямо на тебя, температура не регулируется, вернее регулируется почему-то только на рецепшине). Много путешествую, но с таким отношением к гостям столкнулся впервые. Не искушайте судьбу, найдите другое место.

Плюсы: Very clean rooms

Минусы: Parking was tough on the street very narrow

Плюсы: Very clean and well prepared room &nice pool & great breakfast.Thanks to staff for their hospitality.

Плюсы: Great location and very clean &well prepared rooms. Breakfast was delicious and pool was very clean. Great hotel for value. Very helpful staff and thanks for hospitality.

Плюсы: Hotel located rite to the promenade. Few minutes walk. It’s a small new hotel in a tiny neighborhood

Минусы: The room is too small. I already know it’s around 15 meters. But in reality and if your with someone else. It’s really tiny room. The floor has 8 rooms so you can imagine the size. But as I said nothing was hidden before I book the room as I only needed to spend one night before I head to bodrum the next day The only thing that annoyed me was the a/c. It’s centralized and was too cold even for July month. Sadly you can’t change anything with the setting. So I was freezing at night

Плюсы: Персонал очень дружелюбный и внимательный. По любому вопросу стараются помочь. Завтрак разнообразный. До пляжа идти очень быстро.

Минусы: Я думаю, что за такую стоимость можно было бы и каждый день убираться в номере, а не через день и дольше. В номере скапливалась грязь, тк приходили с пляжа. С ванной вообще беда , ощущение что раковину и смесители давно не очищали, столько налета давно не видела. И не удивляйтесь, если подняв крышку унитаза, вы увидите следы чьей-то жизнедеятельности. У нас так случилось в день заезда и несколько раз потом. Похоже, проблема все же есть и надеюсь её решат со временем. Было неприятно в этом вопросе. Душ работал без проблем. Номер маленький.

Плюсы: Месторасположение, чистота, комфорт, тишина в номере, несмотря на то, что это центр )

Плюсы: overall close to everything and well hospitable people, recommended

Минусы: Its an overall great experience, but the price is a bit high for a room this small, you could barely stand in the room and the wc

Плюсы: good location 5 minutes walk fo the puplic beach

Плюсы: Расположен на берегу моря в прекрасном месте города Мармариса, аэропорт Даламан 1 час езды. Свой пляж, бассейны,спа. Отличный ресторан.

Минусы: Не смотря на лето халаты все таки должны быть в номерах.

Плюсы: We enjoyed our stay,every thing was wonderful,activities,food and entertainment.staff were very helpful,can speak your language with no expectations all staff. So thanks to them.

Минусы: Every thing was great room,staff,food and entertainment

Плюсы: The swimming pool decoration. The activities they give on a daily basis. The music live at night

Минусы: Thought it was hugger , and bigger than the pic

Плюсы: I like every thing thank you very much

Минусы: I don’t like the carpet in the room need to change because it’s make me sneeze all the day in room when I get out of the room I become better Also I don’t have any systemic disease or any kind of disease since I reach the hotel

Плюсы: Clean rooms, friendly staff which is unusual in turkey

Минусы: Children activities aren’t a lot

Плюсы: Rooms were nice and good size, food was better than all resorts in Marmaris. Table tennis coach was friendly and good sport activities.

Минусы: After paying around 4000$ to the hotel for 6 days for a Suit, the floor Manager gave us a two connecting rooms which was 1000$ lower online than what we payed for and she said that’s a suit!!!! After showing her the pictures for what we booked she said she doesnt have availability ... after that we refused... she gave us the suit without apologising to us or talking any word with us, very low hospitality during check in . (We payed for a suit not connecting two rooms) we know how the suit looks and special thanks to booking.com for putting images so that the customer knows exactly how his room should look like. I would highly recommend for everyone to carful on what they book and what the hotel give them at check in. Why didnt the floor manager mention before we pay that they dont have availability??? Why did she say that two connecting rooms are a suit???? Why did she give us a suit after we refused??? Why didnt she talk back with us after we took what we payed for??? Is that a professional hospitality after paying 4000$???? Why!??????

Плюсы: The food court staff.. They were super active, dynamic smily, welcoming. Over all the service provided by the staff of the food court was excellent. Also the facilities were so good

Минусы: When we arrived to the hotel around 2pm , they gave us the keys at 3 pm (I hour late).The receptionist staff were annoying and not responsive.We stayed for four days BUT the room was improperly cleaned. In addition, towels, teas & coffees were not replaced daily! Which upsets me alot. When we first entered the room there was not shampoo or shower gel, so we had to request that and the day after we did the same (Frustrating).

Плюсы: Ladies at the reception genuinly tried their best to accomodate our children closer to our room (even after we learned that the new room was smaller and difficult to put third bed, they agreed to revert to the original selection). Appreciated, but this was the only positive moment...

Минусы: THE HOTEL IS IN POOR CONDITION: - lift buttons don't work properly (you press button many times and wait for 1-2 minutes before it responds and lights). - we were stuck inside the lift cabin for almost a minute... - forks in the restaurant are bent... (see photo) - the pavement tiles in the garden are broken in many places (see photo) and stained IT'S DIRTY: - corridors are dark with many stains seen on the floor (see photo) - there is a dirty river immediately next to the hotel beach after a peer (see photo) SERVICE IS TERRIBLE: - barman in the reception bar turns his back on guests when they come - I asked at the beach bar for a bottle of water, but she says 'NO", and turns her back on me - in our room 524 mini-bar was empty, I asked reception to fill it, they promised, but never did... - it's advertised that the towel station is open 08-19, but there's almost never anybody there (i attach photo made at 10 am). I could not exchange my towel back to the card for check out... I had to come several times THE HOTEL DOES NOT CARE WHAT CUSTOMERS THINK: - seeing this nightmare we decided to skip our second night in the hotel. Did the hotel ask for feedback? Nope. They could not care less.... - when I asked if I can pay 50% cancellation fee for the second night they refused with brilliant logic 'WE NEVER REPAY BACK TO CUSTOMERS ANYTHING THAT WE CHARGED". I have never seen such a rude, greedy and disgusting attitude to customers. Not recommended. Not 5 star... STAY AWAY! I ALSO MUST REPORT A VIOLATION OF BOOKING.COM POLICY; in the evening 11.07, my reservation was cancellable via BOOKING.COM with penalty of 740 EUR, which is equivalent to the cost of one night. Evening 11.07 I called the reception to cancel second night and they advised me to come in the morning. In the morning the BOOKING.COM showed a higher penalty >1400 EUR (full cot of two nights).

Плюсы: The reception was helpful and friendly. The food was great . The view and the location are perfect. The sea view room was overseeing a beautiful view that can’t be forgotten.The live singer, guitarist , over a beautiful setting of tables in the terrace with a great view, lovely food, amazing chefs and very helpful waiters .last and not the least the beach bar night parties were lots of fun. The beach in the morning was also really nice , but water shoes are highly recommended. An experience that I would definitely like to repeat . Thank you Grand Azur

Минусы: Everything was perfect, there is nothing I did not like. My only complaint was that I had reserved a full sea view that was only available on the last three night of my six day stay. Which was a bit of a disappointment and there was a price diff of course that I did not take back plus the hassle of having to pack and unpack twice. Other than that everything was perfect.

Плюсы: Spacious, comfortable, pool is good, private beach.

Минусы: 1- Staff is unfriendly and lacks English speaking skills. 2- Internet is slow. 3- Not much variaties in food. 4- Cleaning service is bad for a 5 star hotel.

Плюсы: Хорошее расположение в центре Мармариса Отель находится в красивом месте

Минусы: Очень усталый персонал. Они, возможно и были бы рады гостям, но сил на это похоже не осталось. Не было ощущения, что гостям рады. Переоценён. Слишком дорогой отель, за тот уровень которые он даёт. Территория отеля маленькая, людей очень много, постоянное ощущение толпы. Кухня довольно средняя, не запомнилась вообще. Нет собственного пляжа. Пляж Мармариса - весь общественный, отделен от отеля променадом. Если есть желание попасть на пляж, а место действительно очень красивое, можно остановиться в любом другом отеле и попадёшь на тот же пляж. А за те деньги что оставляешься в отеле можно взять номер с хорошим видом.

Плюсы: Good location

Плюсы: Идеальное расположение! Небольшой, но уютный и чистый номер! Свой пляж! Wi-Fi и в номере, и на пляже! На мой взгляд, идеальное сочетание цены и качества!

Минусы: Нет такого!

Минусы: I booked 2 Seaview rooms and never got them....even though I paid for them.....the manager said the hotel was full......i told him it wasn't good enough.......so he told me to go elsewhere if I wanted.......rhis was my mum and dad's 50th anniversary.......he eventually moved my mum and dad to a Seaview room 4 days later on the Wednesday.......but I never got moved.......i book with booking.com all the time, but the holiday was ruined.....my view was into waste ground.......all the other staff in the hotel where excellent and friendly especially the girl on the reception desk and our cleaner......they where fantastic.........stephen Mclucas

Плюсы: Location

Минусы: No parking place, breakfast

Плюсы: Location and beach

Плюсы: Отличное расположение, собственный пляж, хорошее питание в ресторане

Минусы: Интернет

Плюсы: Location , staff ,breakfast were good cheap price for such nice hotel

Плюсы: Great place to stay, great location and staff friendly and helpful

Плюсы: The staff were nice and the location was great

Минусы: The breakfast

Плюсы: Perfect location, excellent cleaning with new towels and sheets anytime you wished. Breakfast was nice but a bit limited. Nice restaurant with lovely food. All staff in the restaurant were very polite and helpful.

Минусы: Not all staff in the reception spoke english. There was also a problem with my check out; as I was leaving in the middle of the night I checked out and paid all in the afternoon. I especially asked if all was paid and ok, and the girl in the reception said yes. Later when I was leaving for my tranfer the hotel manager told me I hadn´t paid my bill and we had an argument. I found it very odd that I had to pay for what I took in the minibar twice, both in the afternoon and then again when I left (I hadn´t taken anything else from the minibar the last 3 days, as ot was not even once refilled during one whole week). As I was in a rush and couldn´t prove anything I just paid and left, but I told the manager that he shouln´t have reception staff that don´t speak proper english and who can´t manage to do their job correctly. That wasn´t a good ending of my holiday.

Плюсы: Very clean room. Very good location! Better than i expected

Плюсы: This is a small, friendly and very clean hotel. Good choice at breakfast and the restaurant is excellent.

Минусы: This is very minor - if I stayed here again I would take a mug for breakfast coffee as a small cup needs refilling too often!

Плюсы: I was disappointed when I arrived to find the booking was for 1 person not as I had originally booked therefore I had to pay extra on arrival. I booked a double room with sea view for 2 adults and printed the confirmation. Please investigate what went wrong with my booking. The hotel ensured my husband could stay and requested I take issue up with yourselves.

Минусы: The fact my booking for 2 Adults was incorrect via your site.

Плюсы: Location and service

Минусы: Room should have sun block curtains

Плюсы: Очень удобное расположение отеля. Свой пляж с лежаками и вай-фаем - это супер кайф! Персонал очень доброжелательный, от официантов в ресторане до горничных на этаже! Питание отличное! Даже не ожидали, что все так понравится! А по вечерам на террасе живая музыка под гитару - это просто волшебно!!!!

Минусы: Минусов нет!

Плюсы: - Decent breakfast - Beach is right in front of the hotel

Минусы: - Really loud music in the evening (my girflriend couldn't sleep due to the noise) - Staff is rather unfriendly - Room was always humid and stuffy in the morning, which was quite unpleasant when we woke up - Room was rather small and the furniture is rather dilapidated/old at a closer glance

Плюсы: Nice modern hotel in great location near beach

Минусы: Nothing

Плюсы: I love the cleanliness of the place and how friendly the staffs are.

Минусы: The elevator could be bigger. And I ask for double bed but ended up getting two single bed which wasn’t comfortable for me although every other thing was good. The food menu could be better.

Плюсы: I liked the buffet breakfast and the restaurant. Smiling Staff english speaking. I thought it was directly on the beach but you have only a path to cross. It's close to the marina and the city, nice 10 minutes walk on the corniche. The balcony view on Marmaris sea is amazing.

Плюсы: Great hotel right on the Boulevard and close to everything. Staff are extremely friendly and helpful Rooms are on the small side but you don't spend any time in them so not a problem. Great breakfast, good restaurant I will definately return

Минусы: If you have a problem with noise don't stay here, it wasn't a problem for us. The spa facilities could be better and spa staff more experienced.

Плюсы: Fantastic location- literally right next to the beach and the picture of the room with sea view is no joke- that is how it actually was. Very clean pleasant hotel for a fantastic price. This would easily be around the 130-170 pound per night mark in the UK.

Плюсы: Location was ok, check in was smooth, bed comfortable.

Минусы: Room was to small, A/C very bad. Be aware that you only receive one room key which is very bad. The mini bad not chilling and very warm room. Swinging pool close at 06. Pm

Плюсы: We stayed just for a night! It was very clean and comfortable!! Very kind crew and nice breakfast...

Плюсы: Цена качество превзошли ожидания! Номер брали с видом на море) каждый вечер старались ужинать в разных ресторанах, но не в отеле. Наш фаворит pineapple, минут 30 пешком от отеля. В последний день решили далеко не идти, остались на ужин в отеле. Ну оооочень вкусно! Пожалели, что сразу не попробовали кухню ресторана в отеле.

Плюсы: Great location, lovely views, chilled out and relaxed atmosphere, friendly staff

Плюсы: The location was great, right in front or the sea. The staff were very friendly, especially Ali, The beach master, and Rabia, always a smile on her face and a wink in her eye. always helpful

Минусы: we thought that if you named the choices of food, at meal times it would be helpful.

Минусы: Laundry service is really overpriced

Плюсы: The room was tiny but spotless. The maids did a brilliant job. The sea view was great. Location was spot on - not too close to the hustle and bustle but close enough to walk. Lunch was lovely.

Минусы: Didn't realise there was no pool.... breakfast was sooo bad! No sliced bread to make toast only sliced baguett. Dinner was same every night. Drinks were warm had to beg for more ice.... No service on the beach and all but one of the waiters were miserable and scoweled the whole time - Rabina was lovely.

Плюсы: Ассортимент на завтрак довольно однообразный.

Минусы: Гостиница на первой линии, замечательный морской вид, в номерах чисто, очень уютный ресторан для завтрака. В несезон привлекательная цена.

Минусы: Beautiful hotel stay in spotless clean breakfast very good will definitely stay hear again views stunning xx

Плюсы: Small room but good enough for a night before boarding the early morning ferry to Rhodes. Excellent location, right on the beach and the staff are nice. We were upgraded to a room with a better view as it was not a busy time. Good value for money all in all. Thumbs up

Плюсы: Great location, great view. Clean room. Helpful staff

Минусы: Not enough variety for breakfast no vegan options available.

Плюсы: Bed was OK slept OK but lots of noise at night on beach front

Минусы: The staff tgerrxar

Плюсы: Прекрасное местоположение в центре города. Много ресторанов и клубов поблизости, пешком можно добраться в любую точку Мармариса. Отель новый, чистый, персонал дружелюбный, красивый вид на море из номеров на верхних этажах.

Минусы: Все отлично

Минусы: Food wasn't good at all , they cook whatever is leftover from previous day. Wasn't fresh at all

Плюсы: Everything was perfect, thank You for the beautiful holiday!

Минусы: -

Плюсы: The staff were very nice and would go out of their way to help. I would like to thank them all, and just to say sorry that I didn't get to say goodbye to a few that were special to me. Reception the girl and manager also the girl who worked at breakfast the bar, really she done everything always had a smile. Thank-you

Минусы: The food we didn't enjoy it, it's repetitive and if you like chicken cooked different ways it would suit others. Breakfast was Turkish and you expect that and we did enjoy it. The staff

Плюсы: отличная еда, огромный выбор, все свежее! чисто, хороший бассейн!ненавязчивая анимация! прекрасное расположение!

Плюсы: Good location

Минусы: The service was very bad. The food was average.

Плюсы: Питание, удобства

Минусы: Отсутствие интернета в номерах , слабый интернет в холле

Плюсы: Most things

Минусы: Nothing

Плюсы: Nice and quiet place;friendly and helpful staff.

Минусы: The bathroom should be ventilated

Плюсы: Pool activities. Halil and Isra and many employees hasan younis. I cant remember all. But overall staff were great. Great location.

Минусы: Charging money for wifi in the room. The food in many dishes very salty. The pool towells should not be limited till 12 noon. Some people wake up late and couldnt get towells after 12 noon. Thats not fair.

Плюсы: Everything was great

Минусы: The only thing that bother me a little bit is that they give us one magnetic card for the room access and we were 2 prs

Плюсы: The food was very delicious Location is perfect Beach and piscin is very nice

Минусы: Staff at the reception is very nervous especially afternoon team

Плюсы: Almost 99% were absolutely excellent. Would return next year again. The staff were happy and helpful Highly recommend for family vacation or group travel

Минусы: there is better and better but this was not bad for a four star hotel

Плюсы: In fairness the staff were friendly and helpful but otherwise it’s just an average charter hotel with average quality buffet food and not so ‘all inclusive’! If you want wifi in your room you need to pay per person per day! And the free wifi in the lobby...good luck with that! The hotel doesn’t take any responsibilities on your valuables in the room and encourages the guests to use the safe in the room for which... you guessed it right you have to pay! Our fridge was broken and it took ages for the AC to cool the room...All in all we didn’t enjoy our stay even if it was only for a short period...

Плюсы: Choice of food excellent . ‘Library’ available ( people leaving books after holiday.) Two outdoor pools Pool towels available, don’t cover whole sunbed, so having your own will help. Pads on sun beds comfortable

Минусы: Had to pay extra for WiFi in room . Also have to pay for use of safe in the room. Sun beds very busy, in June, imagine July/August worse Hair dryers in room not great, bring ur own

Плюсы: Facilities and food

Минусы: No iron provider or the iron board no free WiFi

Плюсы: Bed was comfortable.

Минусы: In need of renovation. Facilities are intact and well kept but outdated.

Плюсы: Останавливался два раза по одному дню. Все вполне соответствовало цене и ожиданиям. Первая линия, хороший стафф, рядом стоянка такси (актуально, так как отель находится на краю Мармариса, самый простой способ добраться до основных развлекательных мест Мармариса - такси, 20-25 TL), приятные лежаки на пляже.

Минусы: Очень плохой вайвай в номере, достаточно скромный выбор в еде (достаточный, но без излишеств), плохо работал кондиционер в номере..

Минусы: The sweets at the buffet

Плюсы: To tell you the truth this hotel is quite far from my expectation, I suppose I booked a room in 5 star hotel but the quality and the dimension is like 3 star hotel staffs need to have training course to find out how to behave with customers I've been there for 8 days and I asked them to make an oppointment to make my complain but they always denied me location of the hotel is good and the breakfast is good as well all in all, I highly recommend everyone to check the Green Nature Hotel wich is next tho the Elegance hotel is a really good Hotel

Минусы: Marmaris is a really good city to visit

Плюсы: First of All cleaning of the Room so poor , no ironing table , no heater for making tea or coffe .

Минусы: See above

Плюсы: Location location location right on the beach. With a selection of bars and restaurants close by.

Минусы: Location and lack of toilets. Also train your bar staff. Two or three bar tenders talking to each other while there are several people waiting to be served. Also one member of bar staff seen leaving toilets without washing their hands. Barman in piano bar is very good.

Плюсы: Good location

Минусы: Very load music and noise Would appreciate different kind of music which is relaxing This load music was from morning till night

Плюсы: Great pier with longer sun hours and lots of facilities Lucky with room in front block , great sea views

Минусы: Tired hotel could do with update. Food hasn’t changed for years although better than some Restaurant needs some control of tables and sitting arrangement....chaos Could be so much better. Need more staff. Although the ones there worked hard.

Минусы: В номерах с видом на море - неудобство в том, что около бассейна (на улице) и уличного бара до 24 играет музыка.. не заснуть.. сейчас конец октября и шумновато.. А летом вообще не разгонишь народ... но зато своя прогулочная зона и понтон выходящий в море с лежаками, песчаный пляж..

Плюсы: Location is good. 2 swimming pools. 1 of them is quiet and with a snack bar (Not suitable for vegetarians).

Минусы: Food was almost same every day and desserts not for everyones taste. We all like different things, but none of my family eat them. Thats a biggest disappointment for 5 star hotel. Not suitable for vegetarians. Vegans would starve :)

Плюсы: Very helpful staff. And location to Marmaris excellent

Минусы: Needs more vegetarian options

Плюсы: Its quite and the staff are great

Минусы: The hotel is a bit far from the center and it's old and outdated no parking I parked on the street the breakfast is ok but the breakfast room is noisy

Плюсы: everything was nice

Минусы: nothing

Плюсы: The free beach shuttle service came in handy

Минусы: The food & drinks were extremely poor. The rooms are not very clean. Too far to walk to the beach or shops. No airport shuttle service.

Плюсы: This hotel is amazing with the best Staff I have ever experience. So friendly and helpful. An excellent family hotel.

Минусы: Everything was excellent

Плюсы: The standard of the hotel, rooms, lobby, toilets, poolside. The staff were very friendly and helpful. Definitely aimed at families with younger children

Минусы: Would like the all inclusive option to have ice cream available everyday. not just twice a week for one hour.

Плюсы: Очень вкусная еда, хорошая уборка. Внимательный персонал

Минусы: Море ОЧЕНЬ далеко. Ехать на автобусе 8 км.

Плюсы: Staff. Location. Accomodation. Great value

Минусы: Nothing

Плюсы: Staff were so friendly and helpful. Especially Ibrahim and the owner Sedatin is such a lovely guy who allowed us to stay in our rooms until 10pm as we had a night flight. Will definitely go back

Минусы: Maid kept coming into the room even though I had the do not disturb sign on. One day she came all the way in even though I was sleeping and continued to go and look if I had left a tip. This obviously startled me and she was just hovering until I asked her to physically leave

Плюсы: Location , staff first class ,kept so clean

Плюсы: Staff and food they were excellent

Минусы: Nothing

Плюсы: I like the view on the pool, the people living in the hotel and how clean the place is !!

Минусы: I didn’t like that I have to pay additional charges for the air conditioner and the safe box !!!

Плюсы: Clean apartment with friendly staff

Минусы: Limited facilities - mini stove top only option

Плюсы: Great value for money in my case. Convenient location. Lively bar with staff that makes sure that everybody feels welcome. Would be happy to return.

Плюсы: Clean, comfortable, friendly staff. I particularly enjoyed my view from my top floor apartment, and privacy on the balcony! I felt safe there.

Минусы: There wasn’t much entertainment on at night but I understand it was the end of season.

Плюсы: Pools were good

Минусы: Rooms were dirty, shower no hot water, toilet seat broken, no toilet roll holder. Shower cubicle had no proper screen so flooded the bathroom. Bed linen old and stained. People in our party could not get access to their room until 4 ours after check in time as they let the previous people stay in the room. Manager said there was nothing he could do and to tell our tour operator ... Air con is charged extra but if you don’t take it the noise from the pool/ bar area at night is so loud until 5-6am so you cannot open your windows. This is not a family friendly resort.

Плюсы: the staff is amazing, the location too

Минусы: the wifi in the rooms is by money and it’s too slow

Плюсы: Breakfast medium quality but receptionist was very good

Минусы: Is 3 stars hotel not 5.Bad bed,not clean room,you can listen even the breath of people living next room,we paid 120€ but worth 50-70/day,need immediately renewing.

Плюсы: Location is good

Плюсы: отличный отель, хорошие чистые номера, вид просто потрясающий! расположение тоже отличное! приехали в 10 утра в 12 уже заселили!

Плюсы: Хороший отель, превосходная еда за эти деньги - много мяса (денер, котлеты, гуляши, курица и тд), рыбы (дорадо, форель, сибас), сладостей, давали суши, много фруктов, вкусное мороженное. Для любителей покушать отель то, что надо! Отличный персонал, хорошие ребята официанты! Месторасположение чудесное, 1я линия, длинная красивая набережная, в 20-30 минутах ходьбы центр и порт (ездит маршрутка прям от отеля 2.5 лиры). В номерах очень чисто, убирают каждый день и меняют бельё и полотенца. На пляж можно брать все напитки с бара, фрукты.

Минусы: Анимация ужасная, лучше бы не было вообще. Десять раз на день 1 и та же песня возле басейна, под которую аниматоры выполняют набор непонятных движений, а потом весь день бухают с туристами. Дискотеки в отеле нет. Пляж убирают каждый день, но всё равно очень грязно. Плохой заход в воду - колючие камни и дальше песок, покрытый тиной. В сентябре из отдыхающих были одни европейцы пенсионного возраста, очень грязные и неаккуратные. Для детей развлечений никаких, кроме горки в басейне. Интернет бесплатный только в лобби. Сейф платный.

Плюсы: The staff are exceptional .......!! Derya was so helpful .... Nothing was a problem to her.....!!! Musa on reception and the porter whose name I have forgotten were soo kind...... I seemed to have an ongoing problem with cards......!!!! They will understand what I mean.....!!! Hakan and Gaye in the bar were so hospitable ....! All the staff were wonderful....!! The location is perfect. The food and presentation of same is beautiful.....! The bedroom was very well serviced with clean bed linen and towels each day

Минусы: The "free" WiFi is only available in the lobby area...! Impossible to use at times when many other guests are all there together using the service.....!! Everyone shouting into their phones.....!!!

Плюсы: The only staff that was good was the cleaning lady

Минусы: The staff was not polite, every time we asked for drinks we had faces that didn’t smile or served us unwillingly

Плюсы: The waiters and the food variety

Минусы: The receptionists. They were very unwelcoming - no smile, no conversation whatsoever. Not even a simple welcome or 'hope you enjoyed your stay' at the end. Front of house didn't make a good impression. However, couldn't fault any other staff. The guy who takes the luggages was smiley. The Wi-Fi was rubbish and was only free in the lobby area. Even the paid one didn't connect from the rooms!

Плюсы: Very happy great hotel and entertainment staff were fantastic

Плюсы: The location and the food, beach was very clean and stuff was very helpful

Минусы: that we didnt get the chance to do late check out .

Минусы: Food quality

Плюсы: The hotel was rated 5 stars and I think it’s 3 star is fair enough . The hotel was very hot nobAC was on in the lobby or the path way and the temperature out side was 38- 40 decrees. They don’t have facial tissues

Минусы: I did not like Any thing except beach front & location

Плюсы: Friendly and helpful

Плюсы: Just Pool was good.Also the room terrace was good.

Минусы: It’s far from sea.it hasn’t breakfast.

Плюсы: Прекрасный отель. В номере есть все удобства для проживания, чистота, уборка каждый день. Бассейн чистый. Персонал очень дружелюбный, внимательный. До пляжа идти минут 15, до центральной площади минут 10.

Минусы: Один минус - петухи! Без них было бы все идеально. Несмотря на них, с удовольствием вернулись бы снова в этот отель.

Плюсы: Отель соответствует цена /качества. Две звезды. Ночевали одну ночь перед чартером яхты. 5 минут на такси до Нетсель марины.

Минусы: Кондиционер только в спальне. А номер был из двух комнат. В остальном все соответствует цене.

Плюсы: 1. Просторный номер 2. В наличии холодильник, чайник, плитка, все столовые приборы

Минусы: 1. В ванной комнате сквозное отверстие (видимо вытяжка) с соседней ванной, так что вы можете стать невольным слушателем посещения туалета соседями 2. Нет губки и средства для мытья посуды

Плюсы: Все понравилось

Плюсы: Были проездом, на одну ночь идеальное соотношение Цены и качества.

Плюсы: Расположение действительно удобное: 15 мин от автобусной станции, 15 мин до старого города. Рядом кафе и магазины. В номере есть все необходимое, чисто, симпатично. Кухня, посуда, полотенца. Персонал отличный. Валюту можно поменять на ресепшне, курс такой же как и везде.

Минусы: Единственный минус- блок от кондиционера выходил на балкон. На утро на полу были моря от конденсата.

Плюсы: Big clean room, excellent location, pool is okay, room was equipped with all kitchen appliances and stuff

Минусы: The sofa bed had a prominent metal hook bellow the pillow which you might accidentally hit when your lying down Pool is somewhat small and max.depth only 175cm

Плюсы: Hotel in the center, clean, with a nice swimming pool and with very kind personnel who helped us a lot.

Плюсы: Staff friendly and helpful, 10 min walk to marina. Supermarket 5 mins away. Rooms comfortable and cleaned regular. Pool area nice , plenty sunbeds. Meals and drinks pretty cheap.

Минусы: Beds could do with changed more regular.

Минусы: Очень громкий отель по соседству. Спать проблематично. Бассейн рано закрывается. В номере не было второго комплекта постельного белья, только после 3 напоминания принесли. Кондиционер только в спальне, поэтому в ней холодно, а в соседней комнате очень жарко. На одну ночь можно потерпеть, но не более.