Код ИАТА | OD |
---|---|
Маршруты | 50 |
Популярный аэропорт | Кота-Бару Пенгкалан Чепа – Куала-Лумпур Субанг |
Аэропорты | 25 |
Основной аэропорт | Куала-Лумпур Клиа |
Минусы: More food variety
Плюсы: Very smooth and easy process boarding and taking off
Минусы: No entertainment
Минусы: delayed landing because of chinese reasons
Минусы: delayed 2 times.
Плюсы: A nice experience overall. Flight was quiet so plenty of personal space.
Плюсы: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.
Минусы: No entertainment options. Little to no food service.
Never again on Malindo
Плюсы: The crew are ok. They should find jobs with other, better airlines.
Минусы: Flight delayed on both legs. Delay management horrible, call centre was worse.
Changed flight time with no communication and no apology
Плюсы: Average flight
Минусы: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!
Fully satisfied
Плюсы: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Минусы: Flight wasn't on time to and from HKG.
Плюсы: The staff were very kind, the seat had a great amount of leg room.
Минусы: There was no alcohol on the flight.
Mediocre service
Плюсы: Getting out of the plane
Минусы: getting in the plane. No working tablet. Poor food.
Degrading quality
Плюсы: Crews are nice.
Минусы: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers!
Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to.
Malindo's service has become bad.
Change
Минусы: The airline
Excellent services
Плюсы: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).
Минусы: Nothing.
Good airlines
Плюсы: The service is good in general.
Минусы: The boarding process could be improved.
Favourite local airline
Плюсы: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.
Минусы: The food is rather meh, does not stand out
Минусы: The flight was over 5 hours delayed and they offered no compensation or extra meal.
Плюсы: Leg space and good arm rest
Минусы: No in flight entertainment (movies)
Минусы: Cramped seats
Ok for short trips
Плюсы: The seats are more comfortable compared to the other budget airlines.
Минусы: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.
Плюсы: I have flown Malindo before and I have been happy about tbeir customer service.
The most unorganised flights I've ever been on.
Плюсы: In flight meal.
Минусы: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.
Good budget flight
Плюсы: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Минусы: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
Good budget flight
Плюсы: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Минусы: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
Плюсы: Service and comfort with blanket, and entertainment movies.
Минусы: Luggage collection rather late in Bali.
Good flight
Плюсы: No fuss, well organised.
Good flight 2
Плюсы: Same as previous, no fuss.
Both flights delayed
Плюсы: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Минусы: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Business Week in KL
Плюсы: Ease of booking and 30kg baggage allow all included in quoted flight cost
Минусы: Food quality appears to be falling down in variety and quality
Минусы: Turbulence
Плюсы: Good service and good plane.
Плюсы: food, service
Минусы: nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal.
Good for short trips
Плюсы: You can check-in luggage for free. Not like Airasia
Минусы: Delays, of course.
Nice to have free luggage allowance of 30kg
Плюсы: The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.
Плюсы: I was very impressed given it is a budget airline.
Very good service and fantastic price
Плюсы: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.
Минусы: my expectations were more than met.
Budget with comfort
Плюсы: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.
Malindo Air is top of the line!
Плюсы: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!
Disgraceful security - never again
Плюсы: Read trip advisor
Will never use them again
They will have an accident and it will be their fault
Good.
Плюсы: something
Минусы: something
Very Nice Service and comfortable flight
Плюсы: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.
Nice flight
Плюсы: Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.
Минусы: There are small snack & water given previously, but now only water.
Минусы: Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service
No fight
Плюсы: Nothing
Минусы: Flight had a new schedule without prior notice
We're unable to take this flight. Did not get any refund
Плюсы: Proactively checking the boarding pass to shorten que of the boarding process.
Минусы: Delayed
Минусы: Cabin very hot. Aircond broken??
Плюсы: Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.
Минусы: Nothing
Плюсы: Nothing
Минусы: Evrything
Not bad
Плюсы: Pretty on time
Плюсы: Good legroom and friendly crew
Минусы: They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out
Плюсы: Every thing in the flight was excellent.
Минусы: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.
Плюсы: Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.
Минусы: No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!?
15 minute delay, understandable.
Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.
Efficient but cold
Плюсы: It was on time there was plenty of space for carry-ons
Минусы: The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)
Could improve
Плюсы: Comfortable, on board flight menu was good, no delay.
Минусы: Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.
Slow boarding process
Плюсы: Nice flight crew, comfortable cabin
Минусы: Passenger id check before entering the departure gate took forever. They checked visa permits which actually was not their duty. They're flight ground crews not immigration officer!
Cheap and comfortable but expect delay
Плюсы: Flight, seats, food
Минусы: Gets delayed 90% of the time.
Плюсы: Can print boarding pass on own and bring to airport and straight away walk to hate with the self printed boarding pass.
Минусы: No kiosk to self print boarding pass at airport...
This trip flight from SZB was postponed and flight from PEN was pushed out.
Comfort.. but delay...
Плюсы: Comfort of seat
Минусы: Delay..
Comfort.. and Delay
Плюсы: Comfort of seat
Минусы: Delay.. Almost 3 hours.. Technical problems