Майами — отели

Плюсы: Fantastic views, great location, comfortable beds. Staff was incredibly friendly and helpful. Clean, nice room

Минусы: Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.

Плюсы: This hotel is the go-to for my wife and I whenever we're in Miami. The staff is fantastic and the rooms are beautiful! Very close to incredible restaurants and bars too!

Минусы: Nada

Плюсы: The staff were helpful, responsive and genuine. The room was comfortable and clean. We caught a really great deal on Expedia.

Минусы: The cost of snacks/beverages

Плюсы: Hotel facilities seemed good but couldn't use many of them.

Минусы: Pool overrun by near-naked chemically stimulated revelers. Incredibly noisy till small hours of morning. Phones in room didn't work.

Плюсы: The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator

Минусы: Super noisy. Disorganized. Staff not very helpful Somewhat snobby clientele.

Плюсы: Loved the location, restaurant and bars

Минусы: I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late

Плюсы: No good signal tv, I can not go to pool for private pool party.

Плюсы: Outstanding service Exceptional experience We have stayed at Epic many times, but this was the first time bringing the kids. The kids had a wonderful time. As a family we cannot wait to come back!!

Минусы: each stay at Epic has been an exceptional experience, which is why it's our hotel of choice when visiting Miami.

Плюсы: Cleanliness, View & Pool

Минусы: Complementary Wine hour.

Плюсы: Clean, bar, food room is big and spacious

Минусы: Valet parking is slow very slow

Плюсы: Location and staff

Минусы: Dirty, loudy, parking, people hosted.

Плюсы: The staff went over and beyond to help make our stay comfortable-including an early check in and later check out to accommodate our flights. Well done! Rooms are nice size and had great views of the harbor and city lights. Would definitely come back again!

Минусы: Price for parking is steep.

Плюсы: Everything

Минусы: Breakfast not icluded in the price.

Плюсы: The location. The views the staff

Минусы: Area 31 bar night Service was not good

Плюсы: friendly staff, fast service,

Минусы: when i did not answer the door ring (i did not ask for anything), the service people opened the door, and this happened twice and once at 2AM!!! the door was locked, it was really a shock in such a hotel. why does someone open your room when in locked\privacy mode at 2 am and you have never asked for something?? i really felt unsafe in such a hotel.

Плюсы: Beautiful hotel. The staff was very accommodating

Минусы: Temporary fitness center

Плюсы: cooperation of staff and facilities

Плюсы: хороший дизайн, жушевный обслуживающий персонал, очень уютно.

Минусы: Нам испортили отдых после нашего выезда из этого отеля, "забыв" разблокировать сумму проживания и гарантийную сумму на кредитной карте, списав при этом сумму проживания.Если бы не начали звонить и выяснять, сумма была бы доступна через месяц (в США это такой стандарт, видимо, в отношении иностранцев)!!! кеш никто не отменял или держите на карте ровно столько, сколько нужно, не больше...

Плюсы: Хороший ресторан с отличной кухней. Отличная инфраструктура( бассеин , фитнесс, парковка.) Достаточно большой номер , красивый вид.

Минусы: В ванной комнате нет биде. Мало приветливый персонап.

Плюсы: Hotel staff addressed us by first and last names. Incredibly friendly and genuine. Restaurant was excellent..intimate and personal attention. The food was amazing as well. Pools relaxing and service prompt.

Минусы:

Плюсы: All greeted with asmile and the will help you any way the can

Минусы: No tea in rooms

Плюсы: Дизайн, комфорт, чистота, дружелюбный персонал, восхитетительные виды из окна, великолепный бассейн, отличная цена..

Плюсы: large and comfortable room, luxury bathroom, great service in every area: from the swimming pool here you get towel, drinks, and magazine, to the courtesy cocktails. Thay will make anything they can to make a pleasure of your stay. Intelligent luxury, great value for money.

Минусы: not easy to park in the area - it's almost compulsory to use the valet service

Плюсы: Rooms and great balconies

Минусы: Health club closed

Плюсы: The service at four seasons is exceptional in every area. An amazing experience.

Минусы: Everything was perfect

Плюсы: Amazing staff, great dinning

Плюсы: Location, access to freeway, nearby places to go walking and enjoy the beauty of the bay, next door church, elegant place, great dining experiences arroind, classy neighborhood.

Плюсы: Everything

Минусы: Nothing

Плюсы: Front Desk staff made great accommodation for my early arrival and made quite sure I was well taken care of. Restuarant breakfast of Corned Beef Hash & Eggs was spectacular.

Плюсы: Professional and courteous staff, wonderful bedlinens, large well- equipped bathrooms, extremely quiet hotel. Outside a large, nicely warm pool. Remember this is not a beach hotel, you are among the skyscraper financial buildings on Brickell Av but the service is outstanding as are the views and there are plenty of good restaurants/cafes in the area.

Плюсы: The hotel was very luxurious, mable lobbies, marble bathrooms. Beautiful views of Miami bay. One could have lived in the bathoon it was so big and plush.

Минусы: The room service menu was expensive, however we were not too surprised at this as the hotel was definately upmarket & luxurious

Минусы: Exelent servise, location, ambien

Плюсы: The staff was mostly helpful and always had a smile on their face. The lobby is among the most beautiful spaces I have ever seen in a hotel The rooms are clean and spacious Love the pool and jaqcuzzi. The man made beach was a nice touch

Минусы: You definitely pay for what you get. Expect to lay out a pretty penny Pool side service was a little spotty. At one point my wife and I had to wait 15 min for a towel and chairs despite the area being fairly empty (this was after speaking with two staff members) on another occasion we waited 20 min for someone to ask for our orders. There was a stain on the seating area in the room. Do not know what it was, however definitely expect more from a hotel of this caliber. Our view from the room was absolutely gorgeous, but the balcony was too small to fit chairs on. Note this appears to be only on a small section of rooms so be weary about this.

Плюсы: Great Staff, great view, very clean, i mean they clean the rooms twice a day, the staff is the best part of this hotel. Will stay there 100000 more times.

Минусы: The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.

Плюсы: Door staff and reception were very competent.

Плюсы: The room service breakfast was excellent.

Минусы: The Peruvian restaurant was good but not outstanding.

Плюсы: Very nice rooms and staff were great. View from rooms was also very nice.

Плюсы: Великолепный номер с отличными видами, хороший бассейн, удобное местоположение

Плюсы: We were impressed by the service, which is really outstanding. The beach island is really nice, it's a pitty there is no entrance in water. The view is great.

Минусы: The food was average. We had few dinners at the hotel and it was quite expensive, but so-so.

Плюсы: The room was spacious with open bathroom; the balcony was great and the design nice and calm.

Минусы: the room service is not 24/7, the spa was closed for refurbishment

Плюсы: The gym the view the food and drinks and the poolside service was spectacular.

Минусы: Late maid service.

Плюсы: Nice ambience and services. Excellent food.

Плюсы: прекрасное расположение , идеальный вид из номера

Плюсы: Even though looking from the outside the building looks kind of old, its inside view looks amazing, as the rooms and hallways.

Минусы:

Плюсы: The location to the airport and port of Miami

Минусы: This hotel was dirty and needs new house keeping staff. My bed had a shard of glass in it. A manager was unable to speak to me about it. They wanted to send house keeping up but I had to leave to get on a cruise. The water bottles we're half drank and candy left all on the mini bar area. The first room they tried to place us in had been smoked in with ashes still in the bathroom and balcony. Our room was also not available until after check in time.

Плюсы: T

Минусы: N

Плюсы: Hotel was in a great location for my stay, very close to the airport and still very scenic because of the lagoon. Better gym than many hotels I have stayed at a a nice half mile jogging loop around the lagoon. Great pool area and the grounds were full of iguanas of all sizes. The coffee shop/cafe/food store was convenient. The room was nice and clean.

Минусы: The Covid-19 restrictions put a damper on things as the food options were very limited and so were the staff. Concierge was M. I. A. When I needed to schedule a shuttle to the airport and I ended up paying for Lyft.

Плюсы: It was easy to book through kayak search engine. Check in was super fast.

Минусы: We had 2 double beds, husband and wife slept in different beds.....

Минусы: A little mold on bathroom ceiling. Bathroom needs more effective ventilation system

Минусы: 25min bus ride to the hotel. Maintenance underway. Ltd choice of restaurant options.

Плюсы: Good location to airport & good shuttle service Beds very comfortable

Минусы: We are Hilton gold members although I booked through Kayak as I was booking airline as well. At check in we asked for our member # to be added to our reservation. When my husband went for b’fast the next morning, the hostess said he was not a gold member-really? Made him wait & the others in line until she could sorted it out. She wasn’t the most courteous about it either. We went to the lobby bar to have a drink when we returned to the hotel that evening, there seemed to be 3 employees working, chatting & acknowledging co-workers but after sitting there staring at them for 15mins, we decided they didn’t want our business so we left. This is not the service we are used to at Hilton & we wouldn’t stay there again. There was also some construction going on in the lobby restaurant so it was not as clean as it could have been.

Плюсы: We loved the blackout shades on the windows which allowed us to sleep in from the late night flight.

Плюсы: Very quite and safe location. Clean room, friendly staff and very convenient restaurant/bar. Very nice not to have to drive to eat dinner

Минусы: $17.00 parking fee No washcloths Very small and half empty shampoo & conditioner bottles

Минусы: Pool was hot. Uncomfortably hot.

Минусы: Cons: -"Nickel & Dime" you on several costs such as: *water bottle in room *using fridge in room for own belongings *parking ($18/night USD) *morning coffee ($3-5) -No complimentary breakfast (hot buffet $24) -No surrounding restaurants within walking distance -Multiple younger adult events (ie. proms, graduations) that was a little inconvenient. -Expensive bar/restaurants -Room was not as cleaned as previous Hilton's I have stayed at before (ie. dusty, old soap crusted on shower soap holder) -Strict with early check-in fee ($35). Arrived at 2pm, wouldn't waive fee for checking in at 3pm Pros: -Short trip to airport -Free shuttle -Wifi -Spacious room -Nice pool/gym facilities -Very friendly and helpful staff -In general, facility was clean and aesthetically appealing (excluding aforementioned example above). Recommending only 2 stars based on high cost with many other competitors in surrounding area. I would advise researching other hotels prior to committing to this specific Hilton. Disclaimer: if you are a Hilton's Reward Member, this does not affect you.

Плюсы: Roomy. Clean

Минусы: The hotel nickel and dimes you for everything. No complimentary breakfast. No complimentary fridge. View was of a roof. Horrible view

Плюсы: The walk around the jogging track was immense and coupled with the water feature of the Blue Lagoon made our holiday all the better. The grounds of the hotel I found very private.

Минусы: No complaints

Плюсы: Spacious room, good pool and public areas, a place to slow down and relax. Close to highway and downtown (must have car).

Минусы: Hotel will rip you. They leave some water bottles on the room and charge almost 4$ for each, problem is that I found the Price on a tag with some green sayings on the las day and a lot of bottles later. Charge 54$ for a 1 minute int. Call? Cmon! The price for the room itself is good but I felt stolen.

Плюсы: The hotel was convenient for the airport and the room and beds were very comfortable.

Минусы: The late evening snack we had was very nice but expensive for what it was. The breakfast was also expensive.

Плюсы: Location, Location, Location! Really close to all the malls!

Плюсы: I enjoyed the stay although short.

Минусы: I did not stay long enough to determine.

Плюсы: It was a very comfortable place to stay - especially for the price that booking.com got us. Wonderful pool, a great little walk out onto the point for a view with relaxing music playing along the way. Lots of flora and fauna. The room was very nice and the bed very comfortable. Wish we'd been able to stay longer. We were there for one night before our cruise. The shuttle was great to the hotel and we got a taxi to the ship.

Минусы: The food was expensive, but the atmosphere was great.

Плюсы: It was close to the airport

Минусы:

Плюсы: good hotel

Минусы:

Плюсы:

Минусы: Flies on the balcony, room 1240.

Плюсы:

Минусы: somewhat in need of a renovation

Плюсы: The hotel was excellent, staff was very friendly and helpful, the rooms were clean and comfortable. Room service was very good as well too. Valet service very good. I would defiantly stay here again!

Минусы: parking costs

Плюсы: The room was nice and pool area

Минусы: The staff the lady located at the checking area for honors members was a bit rude once she found out I got my room using points and told me I could not get any of my benefits as a good member. Understand no room upgrade but no internet either no this no that. Which was fine just her tone and way she said it made me realize maybe I don’t really need to stay good at Hilton.

Плюсы: clean very friendly convenient great view

Минусы: pay to park pay for internet

Плюсы: Room was clean and bed was comfortable.

Минусы: 1) Status was not recognized. Although we booked thru agent, other brands still recognize it. They are even stingy on the complementary bottles of water.. which is funny. I will not give Hilton into priority consideration in the future. 2) Some residents were definitely smoking pot inside the room. 3) We had 4 people checking in and were only given 3 towels.... which is very much ridiculous. 4) The bed was not set up in a tidy manner, and the trash can and empty bottles were not removed after the room cleaning.. that was a very bad experience.

Плюсы: Friendly helpful staff, knowledgeable concierge, usual level of Hilton comfort, close to public transport

Минусы: Needs a makeover, drab decoration

Минусы: Odd location for the lobby - confusing to have to switch elevators. Otherwise, a great location and a clean, comfortable hotel.

Плюсы: Close to the bus stop & mover Beautiful scenery

Минусы: Far from the beach

Плюсы: Everything

Плюсы: I always use Hilton because for several reasons but this hotel stood out for their staff, overall feel and looks of the hotel along with the comfort of the room.

Минусы: View from our room, preferred the ocean view

Плюсы: Happy hour was great. The hotel was beautiful and I loved the view from my room.

Минусы: We were told that the pool was heated but it was freezing.

Плюсы: I was pleased with the amenities and cleanliness. The location was also a major plus.

Минусы: Parking was not included in the service offering neither wqs internet.

Минусы: getting old.... hope it´s renewed in the future

Плюсы: Comfort and cleanliness of the rooms, also near to shopping

Плюсы: Spacious room, nice view

Минусы: No refrigerator on the room and expensive parking

Плюсы: Friently staff,excellent accomodation

Плюсы: Cheap rates for good quality

Минусы: queues at checkin

Плюсы: Location of the hotel. Quick check in. Spacious rooms with great views over Miami,

Минусы: High costs for car parking. Room windows and mirrors not clean. Extremely long waiting time before being served in the bar/lounge and I missed the 'service with a smile'. No refrigerator in the room.

Плюсы: В номерах панорамные окна, очень красивый вид на downtown и залив.

Минусы: очень плохой выбор блюд в ресторане, платному шведскому завтраку я бы поставил 1 с минусом.

Плюсы: amazing view from room, friendly and helpful staff, comfy beds and sheets

Минусы: parking price is very expensive (USD 28.00/day), internet wireless in guest room is also expensive (USD 12.00/day) - try the free wireless access at lobby and terrace.

Плюсы: Stayed only one night but wish could stay longer. The view was excellent and the room was generous size

Минусы: Can hardly think of anything

Плюсы: Clean, fairly priced and good location. The facilities were very good. The hotel was accessible by public transportation. The staff were very helpful directing us to tourist destinations.

Минусы: The charges for parking were far too high at $25 per night. There were other hotels within walking distance that was a lot more reasonable.

Плюсы: nice hotel and familyar staff

Минусы: the front desk (reciption) some times and check out

Плюсы: location service

Минусы: valet only parking

Плюсы: Loved the location of hotel. Was able to walk to diffent places without having to drive. Staff was very friendly and helpul. Greeted you with a smile at all times. Room was clean and really nice view.

Минусы: This was my first time visiting Miami and I didn't like the fact that the hotel doesn't offer free parking like in other places I've stayed at. Seems this is everywhere in Miami. The phone in the room didn't work and was not even connected. I tried to connect it to the wall outlet, but there was no dial tone.

Плюсы: Loved the room service, cleanliness, everything was delivered on time. Perfect location. Absolutely amazing.

Минусы: The paid parking is a bit of a pain in the neck

Плюсы: Proximity to bayfront park and American Airlines Arena while costing significantly less than competitors. If you don't mind walking 6 minutes and want to save $100, this may be for you.

Минусы: The feel of the hotel is a bit old. Old school card scanners on doors, carpet a bit dated, but still clean. Under an airport route, but what hotel downtown isn't? Lower floors will hear traffic.

Плюсы: Great

Минусы: Service was spectacular

Плюсы: Suit was really nice and not expensive

Плюсы: Nothing. Smells bad and the rooms are not clean as expected

Минусы: Smelly lobby, rude front desk dirty rooms

Плюсы: The overall experience was great, I would stay there again. The place was spacious and clean. We didn't try the hotel breakfast but I did love the indoor supermarket.

Минусы: elevators, age of finishes

Минусы: There wasnt what didnt like

Плюсы: Nice hotel

Минусы: Mold in bathroom and do not validate parking

Плюсы: The staff is very nice, and the rooms are being refreshed to make them more current. Also, it is convenient to the business I have downtown.

Минусы: The hotel is pretty long in the tooth, and could use more than a refresh. Also, it caters to a lot of tourists who apparently like Caribbean food for dinner, and not being a tourist I find the menu very unappealing.

Плюсы: Music at the lobby. It provides a very good impression as you arrive to the hotel.

Минусы: The lobby was too cold. Too much air conditioning.

Плюсы: Staff were wonderful

Минусы: room dated and poorly furnished. No refrigerator in room, breakfast not included '$32-couple', wifi not included even with suite. Balcony but no access to it. Not much for the price.

Плюсы: the beds were very comfy The resturant was excellant

Минусы: We arrived at the train station and called the hotel to ask them to help us get a van to the hotel the lady at the help desk tried to send a van that was going to cost us $90.00 for a 10 min. ride we got a taxi it cost us $26.00. I think that was very uncall for. Thats not what I expect from a Hyatt.

Плюсы: the rooms were very nice had dinner there too it was very nice good service

Плюсы: Great location, great views, liked Miami. Concierge service was excellent - extremely helpful

Минусы: Expected a mini-fridge in the suite

Плюсы: The beds were amazingly comfortable. I definitely had a great night's sleep. There were many fun things to do within walking distance of the hotel. I would definitely stay in this hotel again!

Минусы:

Плюсы: Close to the port of Miami, to connect for cruising.

Минусы: Rooms a little bit dated, could do with a lick of paint and some new carpets.

Плюсы: they were able to accomodate me when I arrived at 11am...check-in is 3pm.

Минусы:

Плюсы: Location

Минусы: The second and third day the bathroom was not cleaned.

Плюсы: The staff receiving was wonderful and very much appreciated

Минусы: The knowledge of the conserige staff appaulling!! Like my spelling

Минусы: Staff was unhelpful and delayed providing a room until Kayak faxed over confirmation, even though I had a confirmation number and email on my phone. When I finally got the room it was not cleaned from the previous occupant, there were dirty towels on the floor, dirt in the sink, and dirty sheets. Will not be going to this hotel again.

Минусы: All

Минусы: Our A/C unit did not continuously cool. We called to get it serviced and it never got fixed. Staff was not entirely friendly at check-in. Found 3 roaches on our two night stay- that was mildly unpleasant.

Плюсы: Loved the location. Comfortable beds. Clean rooms. No loud kids or partying. Friendly staff. Found the “text” service was very helpful in getting ice and extra towels delivered. Would stay there again.

Минусы: Few observations rather than dislikes. Once arrived went to the restaurant at 10 to find it was closed. No problem we had drinks (Daniel was great). Tried to have room service the following night, called order at 10:30pm. Was told kitchen was closed (was understood that the kitchen closes at 11pm). Tried to have a drink a few nights after and the bartender (a girl with short black hair this time) couldn’t find the cocktail menu. Once found and we went to order every drink we asked for was not available. She did make one drink and sadly it was too strong. Didn’t finish it. Very nonchalant attitude. She gave a feeling almost like we were interrupting her text conversation she was having while making my drink. There was also a day we didn’t receive room service even though the sign was hanging on the door. Only mentioning this because I work in the industry as well and hope that sharing these things makes for a more memorable stay for anyone.

Плюсы: It was nothing as advertised. Almost like going back to 1981 but worse. My colleague went into massive allergy attack once she entered room. We had to leave and go to another hotel. Really bad.

Плюсы: Location was great to avoid the south beach madness

Минусы: Wifi was weak and pool needs more seating

Плюсы: Well located, nice staff,no large room and extremely large bathroom.

Минусы: Only valet parking

Плюсы: The hotel is absolutely beautiful and is literally across the street from CocoWalk. The staff is very friendly and helpful.

Минусы: The only negatives were that the hot tub in my room wasn't working property and we had to call maintenance to fix it, which was done in 5 minutes. The TV wasn't working either but maintenance took care of that in 5 minutes also. Neither of these are a big deal but its annoying when things don't work.

Плюсы: location

Минусы: terrible service COCKROACHES- when I told the front desk there were cockroaches in my room- there was no apology or anything super dark rooms- like you are staying in a dungeon with no natural daylight

Плюсы: Eventhough an old hotel, it is cery well maintained. Rooms are nice and the pool deck is perfect for a relaxing day.

Минусы: They could not find my reservation. Check-in took over 25mns.

Плюсы: The attention of the front desk staff and the restaurant.

Минусы: Room was very dirty, had to use shoes all the time, otherwise feet would get dirty immediately. Shower tub dirty also, and shower faucet about 1/2 inches away from the wall, which , I believe , from some previous repair that had to be done regards to plumbing, and was poorly fixed. showing a hole in between. Mildew thru out the bathtub surroundings, which proves that no proper cleaning was been done. Not for one day that we were there did the cleaning staff leave enough towels for the 4 quests. We had always to walk around the floor to find someone that was cleaning another room and ask for more towels. Closet doors extremely heavy to move. Mattress of the bed close to the wall, sinks to the middle as soon as you lay down. Not at all what I expected from a Hotel that use to be one of the finest in the area. Overnight parking fee very high. In my opinion, all that is due to bad management and it can bring the place down very fast. I would not recommend your hotel to anyone that asked my opinion.

Минусы: We booked to get some A/C after Hurricane Irma. When we arrived they would not honor the rate we had already paid online and tried to charge us an extra $65 per night. They wouldn't budge. Do not pay these Criminals, they should be out of business.

Плюсы: Spa with very nice staff

Плюсы: Quiet and very clean

Плюсы: Our stay at the Mayfair Hotel and Spa was very pleasant. From the front entrance of the hotel to the door of your room, the design and decor of the hotel was beautiful. You felt as though you were in the middle of a rain forest. The hotel room itself was capacious and clean.

Плюсы: very nice hotel right in the coconut grove center. great rooms and spa. great helpfull staff. again great staff.

Плюсы: It was wonderful except for the hottub

Минусы: It was our 10th anniversary we wanted a hot tub in the room it was supposed to be ready at 9 it wasn't after another hour it was broken we had to switch rooms. Then after another hour tis one was leaking all over the place it was very disapointing I didn't want to complain because they let us have the spa free for our anniversary

Плюсы: Very cozy, loved the decor very zen!

Минусы: the noise! loud people screaming and partying dont think they were asked to stop the noise

Плюсы: The design was updated and good value for money

Минусы: There is a bar directly across the street that does not close until 5am. The room vibrated from the music. The hotel was half empty and they should never use those rooms unless there is an emergency

Плюсы: The room was very nice looking.

Минусы: The hot tub was freezing. Even after 4 hours of "heating". And we did not get any sleep as the hotel is veryclose to nightclubs and extremely noisy!!!! Everything was ok until 11pm. Then it was an incessant thumping of bass and people in the streets screaming. It was awful. Truly a living nightmare. I couldn't wait to leave.

Плюсы: Size, layout of rooms.

Минусы: Hot tub too hot to use, can't adjust temperature.

Плюсы:

Минусы: soaking tub was empty, wireless connection poor-could not connect, wake up call not provided, care-less attitude at check out

Плюсы: Amazing view

Минусы: Customer service

Плюсы: The comfort of the room, separate tub and shower, soft pillows, accessibility to dining and amenities.

Минусы: Didn’t like the thin walls between rooms. Someone occupied the room next to me and turned the tv up so loud it could have been in my room.

Плюсы: Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else.

Минусы: The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.

Плюсы: The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean

Минусы: The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn

Плюсы: The city view room we had. And the shower.

Минусы: The elevator machine noise from our room

Плюсы: Very clean, modern, and luxurious.

Плюсы: Clean place, friendly staff, nice view, great location

Минусы: Pillows were too thin. Not enough light in room.

Минусы: Front desk staff. Room looked “sad”. Room furniture needs an urgent upgrade. Pool was closed.

Минусы: I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!

Плюсы: The staff was very accommodating, outgoing and friendly.

Минусы: Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.

Плюсы: Room was nice and staff were very helpful.

Минусы: What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.

Плюсы: Excellent Location, good staff

Минусы: The breakfast could be better

Плюсы: I stayed here only night for my first time but I am sure to make this my go to hotel in Miami. The staff is very welcoming and nice. They were able to work with me with having an evening flight. From the phone call I made prior to booking to checking totally professional! Also working in a luxury hotel I got exactly what I expected at the Conrad Miami!!

Минусы: The wait for food. I ordered breakfast through In Room dining and was quoted 30 minutes of less. It took closer to 45-50 minutes for eggs and potatoes. I then later on went to the pool bar and ordered the avocado fries and that took roughly an hour. I understand things happen and high volume of meals being ordered.

Плюсы: Amazing hotel, had a wonderful stay there! Clean, efficient, excellent location, very high class hotel. Everything looks new, felt great to be there. Thank you!

Плюсы: Sarcastically speaking.... I liked that the valet was $32/day + tax... And that it is the only convienient parking near the hotel. There was no iPod docking station as advertised and the tv was outdated. Room service was not 24hrs although advertised as such.

Минусы: We did not like the fact that there was no coffee/tea maker in the room. The only refrigerator was a stocked mini-bar (that was outragously priced). The shower leaked water like a ny fire hydrant. Oh yeah... The lobby is on the 25th floor... So you have to go up to go down... Everytime you need to leave the hotel.... Fun!

Плюсы: My wife and I had a beautiful time. There attention to detail is superb and the staff is bar none the best. I've stayed at many hotels and the Conrad rates #1.

Плюсы: The dining was excellent, great views.

Минусы: The fact you have to go up in the lift then walk around the other side and go down to get to the ground floor. a real pain.

Плюсы: The staff were professional and very helpful. The rooms had lovely views of the bay and beyond. The restaurant and bar had spectacular views and good food. It was across the street from the free public transportation (metromover) that circles the downtown Miami area.

Минусы: The Brickell area is a bit antiseptic. A business neighborhood, with no sense of real neighborhood or character.

Плюсы: Вид из окна.

Минусы: Нужно чтобы простые просьбы не ставили в ступор персонал. Самое слабое место непрофесонализм на рецепшн, относится правда только к дамам. К примеру, просьбу поменять номер на тот который был заказ, ответили отказом, пришедший молодой человек за минуту поменял номер без проблем. Остальное тоже в том же духе.

Плюсы: We used it at the honeymoon. A very pleasant stay was able to be done by the staff's polite correspondence and service. We will also use it.

Минусы:

Плюсы: The staff was very friendly and helpful, rooms were clean and location was good

Минусы: value for money could be better

Плюсы:

Минусы: very pure breakfast the choise and the quality is not acetable!! No hot water!!! Nobody took care about our complain !!!

Плюсы: Close proximity to metro station, restaurants and grocery store. Hotel has parking at rates cheaper than public garages...self serve (if available) and valet.

Плюсы: Location was great. New rooms.

Минусы: Shower was clogged. Not enough towels

Плюсы: Everything

Плюсы: Great location that is close to everything. Chic hotel

Минусы: They made us wait 30 minutes in the lobby for a room even when we arrived after the checkout time. And they probably put us in the worst room of the hotel after all that trouble.

Минусы: The hotel room was nice and staff was courteous. However the food was terrible. Breakfast was expensive and disgusting.

Плюсы: We were the first guest to stay in our room, hotel was brand new, that was a cool point. Love the feel and atmosphere. We are in our mid twenties, excuse me, late twenties lol. we rented for the night, for a staycation, we are parents needed a break, and the Atton was great.

Минусы: I think the pool could of been a bit better, it's a small infinity pool with a nice view, has a bar and seating area, it's family friendly, but i can see how awkward it would be if it was full of adults relaxing and kids running around screaming. I wouldn't bring my kids here for a family stay. Just me and my husband, definitely. I'd rent here again.

Плюсы: The roof top pool and polite employees

Минусы: A/C

Минусы: We've stayed in other Sofitels before and this one didn't seem like one; the room definitely didn't live up to the brand. It didn't even live up to some of the lower-market Accor brands either. We were very disappointed. Towels were unwashed; they smelled like they were new from the manufacturer (not even washed for the first time). Carpet looked old. Room didn't seem upmarket at all and needs updating. Bathroom smelled like smoke in a non-smoking room. Front desk either initiated or failed to stop another hold on our credit card, beyond the normal hold for incidentals, the day we checked out no less (and we checked-out several hours before normal check-out). This was not a problem per se, but it was still an annoyance, especially considering that hotel seemed sub-par in other ways. In summary, the room was not horrible; it just wasn't a Sofitel. It was the equivalent of an average hotel, not even above average.

Плюсы: Service was excellent and food was good. Good size room.

Минусы: Hotel is a little dated and needs some cosmetic refurbishing since structure is good. Bathroom and tub our outdated.

Плюсы: Clean, friendly staff

Минусы: No continental breakfast

Плюсы: The staff was above and beyond wonderful!! Very nice, clean accommodations, and beautiful pool. Great location! Overall a lovely hotel.

Минусы: Only downside is the only place to purchase water or soft drink was the bar. They charged us $4.00 for a small aluminum can of Sprite.

Плюсы: Friendly helpful staff. Delicious food in restaurant and bar. Lovely pool area.

Плюсы: Good

Плюсы: Staff was professional

Минусы: A big step down from the old Sofitel at the same prices. If the Sofitel was 4 stars then the Pullman struggles to reach three. Despite some refurbishing the hotel looks tired. They overcharge for everything- $17 for parking. The service is ok and nothing worked very well...internet, television etc

Плюсы: The room the view the staff the gym I love it

Минусы: The food too expensive

Плюсы: Asked for technician who never came. They don't answer phones. Staff don't have manners.

Плюсы: Nothing

Минусы: The staff was rude from the moment I walked in the door until the moment we left. They made jokes at my expense because it took me forever to get up the stairs since I'm pregnant. I booked two rooms but they didn't one of them available at 6pm (3 hours after check-in time). After sorting that mess out, we got stuck in the elevator which terrified my daughter. To make it worse the staff was giggling as we called for assistance. Upon entering one of the rooms, there was a large brown wet stain in the center of the room. When we called to complain the front desk said that we should be happy that they upgraded us to $600 a night room since our other room wasn't ready. We just asked them to clean it but they said most of housekeeping had left so it would be awhile. Even the staff at the coffee shop was rude in the morning when we asked how long it would take to order anything but black coffee because of the rest of the menu wasn't ready two hours after their opening time. Overall it was a terrible experience. The hotel is rundown but its the staff that made sure that I would never use this hotel again

Плюсы: Atmosphere

Минусы: Not alot of pillows per bed mattress not firm enough

Плюсы: Food, pool, airport shuttle.

Минусы: Water leak from AC in our first room. We were moved to a suite, so outcome was good.

Плюсы: Friendlyness of the staff

Минусы: good service

Плюсы: Availability of gym with 24 hour access; shuttle service to the airport

Минусы: no standard provision of coffee makers in rooms

Плюсы: Bedden zijn super en kamer was zeer ruim en proper. Elke 30 min gratis transfer naar vliegveld dat echt vlakbij is. Zwembad gezellig en rustig

Минусы: Taxi naar South Beach kost ~30$, hou daar, maar als je vlak bij vliegveld wil zijn is de ligging perfect. Liften waren oud en 2/3 waren tijdens ons verblijf buiten werking. Echter geen reden om hier weg te blijven. De bedden maakten alles goed!

Плюсы: The category of the Hotel and all the sataff.

Плюсы: Closeness to airport and Coral Gables. Pleasant common areas and spacious rooms, all at a very reasonable price. Nice view on the backside (= poolside) of the hotel. Huge private parking lot, at 8usd/day.Helpful and friendly staff.

Минусы: None, other than that rooms may now be about due for refreshing, but not in a way to really complain about

Минусы: Неуютные номера, окна не открываются. Не понравилось ничего, мы переехали в другой отель.

Плюсы: Good service and nice staff.

Минусы:

Плюсы: Able to take our pet with us and being a few minutes away from the miami International Airport. Personnel is great and services are good. Great customer services...

Минусы: None

Плюсы: Proximity to airport and shuttle. Friendlyness of staff.

Минусы:

Плюсы: The staff were wonderful, friendly and well trained.

Минусы:

Плюсы: comfortable bed/ good breakfeast/ nice room/ curteous and timely airport shuttle service

Минусы: no

Плюсы: Quick check in

Минусы: Despite being right next to the airport you still need a shuttle to get there. Had I known that I would definitely have stayed at a nicer place with shuttle possibility too. Also the place looks run down for a Sheraton

Плюсы: No hassles.... Good value

Плюсы: It was a great place to stay!

Плюсы: We had a great meal. The atmosphere wasn't fancy but the food was good.

Минусы: A better beer selection

Плюсы: Location was great

Минусы: Very disappointed with the TV in the room not working- I mentioned it to the front desk twice after I checked in and they said they would send somebody up to fix it and never did. also called housekeeping to send up some toothpaste and they never managed to show up. Overall clean room though, just minor inconveniences that can be upsetting.

Плюсы: The staff was very nice and did their best to accommodate the situation. Jorge and Alejandro were polite and professional, and were the best part of the hotel experience.

Минусы: The hotel was dirty. Dirty. We were moved to 4 different rooms due to broken AC, hairs on our sheets, non vacuumed room floors.

Плюсы: That we only had to stay one night. Breakfast. Comfortable bed. Playing spot the hotel brand waiting for the shuttle.

Минусы: No hot water. Waiting for the shuttle bus for an hour. One did come after half an hour but it was full. We were told there was one following behind. Thirty minutes later the same bus returned. It is a complimentary shuttle so there is no obligation to provide the service we were told at checkin. It is claimed to go every 15 minutes but there is only one driver so when ot it busy and there is traffic the schedule is a work of fiction. Still while waiting we saw nearly all other hotel buses we could think of up to four times so we know which to choose nexf time. Oh..and when we checked in they offered to pay for the taxi ..had we taken one. A chocolate fire guard would have been more useful to us but for anyone reading thias that has to wait ..take a taxi!

Плюсы: The Breakfast The Pool

Минусы: Old Building They charge Parking 19 dollars per day + take/drop tips valet They charge for packages 4 dollar per package per day, even if the package arrives the same day you´re staying in the hotel They have 3 elevators, 2 of them were broken, they opened the service elevator and it was dirty and smelled bad The evacuated the building with a false fire alarm

Плюсы: Great location near the airport, shuttle service very convenient and very friendly. Great service in the check in /out , also in the restaurants. Good breakfast . Clean rooms , pretty view from the other side .

Минусы: The only complaint is the room 853 is impossible to sleep. Very loud , maybe the air conditioner or something. Was a nightmare.

Плюсы: The general facilities were well appointed...

Минусы: The beds were sub-par. Did I get assigned my room 150 yards from the elevator because I booked via Kayak? Being a 74 y/o disabled vet made it very difficult for both myself and my 82 y/o arthritic wife. The beds were extremely uncomfortable and lumpy. When I walked 300 yards to and from the soda machine to buy one, it was HOT. And since I hadn't brought the ice bucket, I had to walk with great difficulty another 300 yards !!! Not what I would call a pleasant experience.....

Минусы: Coffee and pastries down stairs for early departures

Минусы: Food at restaurant was barely passable. Worst coffee ever. No way to start your business day. Hotel old and tired, dated. Staff was friendly, attentive and did a great job. Probably wouldn't stay here again.

Плюсы: We liked the hotel- nice and clean and nice design. Very friendly and informative receptionist - it's right next to the airport and Hertz. This was very good because we had rented a car at Hertz so it was very quick and easy to return the car.

Минусы: Wireless internet is NOT for free as it says at Booking.com - about 10 dollars for a day. We rented a room at the hotel because it was near the airport but it's not near anything else!

Плюсы: price is good

Минусы: is near to the airport but far from anywhere else. there is nothing near by walking distance.

Минусы: O

Минусы: Not enough signage from baggage claim directing to hotel

Плюсы: Location

Минусы: Staff

Плюсы: Convenient for travelers

Минусы: Price was high for 3 star hotel, would have rated higher if price was $50 less.

Плюсы: The hotel location inside the airport

Минусы: The wifi didn't work well

Плюсы: Location

Минусы: No restaurant in hotel. Severe shortage of electrical outlets in the room.

Плюсы: Location for short trips to South Miami

Минусы: Limited staff during late night / early morning hours

Минусы: There was no fridge in the room, the beds were sunken in and not comfortable and the tub wouldn’t drain.

Плюсы: No Complaints. All. Very. Good.

Минусы: No. Complaints

Плюсы: Large clean room and quiet

Минусы: Intermittent wifi, no inhouse catering

Плюсы: The hotel is in the airport, doesn't get better than that if you have a long layover.

Минусы: They don't have luggage storage.

Плюсы: Location

Минусы: Out-dated, Needs renovation. Front desk person was not pleasant or helpful. Could not temporarily check luggage at hotel.

Плюсы: The location can't be beat if you are simply flying through Miami and need a quick, convenient place to sleep.

Минусы: The rooms are small and old. Though recently refurbished and nice enough, you can only paint over things so many times.

Плюсы: Near to checkin.

Минусы: no refrigerator. no minibar

Плюсы: The quiet comfort of the room. Convenience of being in the airport.

Минусы: Dining room service. Reception service.

Плюсы: It was incredibly convenient. Our departure ticket office was about 100 yards from the entrance of the hote.l

Минусы: Nothing. It was what I expected.

Плюсы: Very convenient location and surprisingly silent.

Минусы: Everything was accordingly with my expectations. No complains at all.

Плюсы: it suited our needs since we had a early flight. We enjoyed the restaurant at the top. very clean!!!!!

Минусы: bulky tv. no usa channel. things are looking old.

Плюсы: Excellent location with a very responsive staff and very good restaurant with reasonable prices; checkout was efficient

Минусы: the restaurant is not open early enough for breakfast for flights leaving before 8:00 am, a major difficulty for overnighting travelers

Плюсы: Its an improvement over mine last stay..cleaner better price value and convenient specially when you have an early fly.

Минусы:

Плюсы: Having arrived from Amsterdam, I only overnighted so did not have much interaction with staff. I went staigt from the flight to bed as I was jet lagged. So I liked the convenience of the being in the airport

Минусы:

Плюсы: Very easy and pratic for conections later fligthing...

Минусы: The atendents and all people who works in especial at the front desk are unhappy and don't do nothing to facility our stay... Is my second stay in this hotel, and nothing change the staff is really poor and "gross"...

Плюсы: I was totally shocked how clean and welcoming Hotel Mimo is. The front desk lady was extremely nice. Once I entered my room I was greeted with a refreshing and clean environment. The bathroom was spotless. The shower head was amazing. I took an amazing shower. The rate was totally affordable. I will defiantly come back to this hotel again the next time I visit Miami.

Минусы: WiFi could of been a bit faster but other than that everything was awesome.

Плюсы: very attentive and nice , accommodating staff. Great location . extremely clean.

Минусы: bed was not as comfortable as I would have liked b/c of lack of firmness of mattress. Otherwise, everything else was great and beyond my expectations

Минусы: Great Hotel, great Location very clean and pretty

Плюсы: Location. Fitness center.

Минусы: Room was dark plus the vanity lights in the bathroom stopped working while we were there.

Плюсы: Very modern facilities

Минусы: I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm

Плюсы: location, amenities, comfort, balcony, cleanliness, friendly staff

Минусы: language barrier

Плюсы: The hotel is very central and is located in brickell city center. We got a 2 bedroom residence and it was gorgeous. The food from room service was delicious.

Минусы: The customer services from the staff was 50/50. Some staff were very warm and helpful and other staff answer the phone “hello yeh”. There was an issue with the auto lights in the room and engineering was called several times. We were traveling with a 2 year old so the lights turning on and off after 10pm weren’t ideal. When it was brought to the front desks attention the next morning no apologies were made and I was given the impression they didn’t care.

Плюсы: The hotel and room were good. The shower has no water pressure. If they fix this I'll give them 5 stars

Плюсы: Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony!

Минусы: Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.

Плюсы: I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel.

Минусы: There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.

Плюсы: The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful.

Минусы: Would have liked to see some more shopping boutiques

Плюсы: was ok

Плюсы: Location, bar, extremely helpful staff

Минусы: Windows that do not open so one must use a.c. However we request a room with window or door to get fresh air..

Плюсы: I was very suprised with our stay. I went into this as a vacation made very last minute and saw good reviews but figured it would just be an OK hotel. However it was a really nice place. The staff was very attentive. They book a massage for me. They set up a crib and twin bed for my 2 year old son so he could choose which he wanted. They had smart TVs which allowed us to play netflix and youtube at night. my wife and I especially liked that the hotel had many resteraunts, starbucks, pharmacy and many botique stores attached to the hotel. The pool was nice, but the only drawback is that it is situated in a way that we only got sun in certain parts of the day as the building blocked out the sun before noon. so 12-5pm the sun hit the pool. It was very close to south beath (lincoln rd). We had a car but with all the shuttle services you really could not even bother. They had busses going to many of the attractions you want, and if it wasn't uber would fill in the few gaps. I would 100% go back and do plan on making this a semi-regular vacation favorite. It also helped that there were other familes with kids for my son to play with. He had 5-10 kids to play with in the pool on any given day. ENjoy! and thanks for the memories

Плюсы: Desk staff particularly friendly and helpful.

Минусы: Would certainly book it again when we are in the Miami area!

Плюсы: Staff was friendly and helpful

Плюсы: I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return.

Минусы: Tub & size of the room

Плюсы: The breakfast is good!!

Минусы: The parking is expensive!!

Плюсы: Great pool area

Минусы: It would been nice if breakfast was included