Conrad Miami

Плюсы: The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean

Минусы: The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn

Great Staff

Плюсы: The staff was very accommodating, outgoing and friendly.

Минусы: Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.

Минусы: Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.