Conrad Miami

Минусы: Restaurant service has to improve

Awesome front desk

Плюсы: Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me!

Минусы: How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.

Great hotel

Плюсы: The city view room we had. And the shower.

Минусы: The elevator machine noise from our room

Great Hotel!

Плюсы: Very clean, modern, and luxurious.

Bad communication

Минусы: I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!

Can't wait to return!

Плюсы: I stayed here only night for my first time but I am sure to make this my go to hotel in Miami. The staff is very welcoming and nice. They were able to work with me with having an evening flight. From the phone call I made prior to booking to checking totally professional! Also working in a luxury hotel I got exactly what I expected at the Conrad Miami!!

Минусы: The wait for food. I ordered breakfast through In Room dining and was quoted 30 minutes of less. It took closer to 45-50 minutes for eggs and potatoes. I then later on went to the pool bar and ordered the avocado fries and that took roughly an hour. I understand things happen and high volume of meals being ordered.