Очень красивые номера в отеле. Вид на океан шикарный. В номере есть все, для проживания. Регулярно меняют постельное белье. При отеле был ресторона, но к сожалению переехал чуть ниже по улине Оушен драйв. Очень тихо, даже в уикенды. Для справки, Оушен драйв, историчейский центр Майами-бич. В любое время суток жизнь кипит- рестораны, отели, музыканты. Можно попробоватьь разную кухню, при вас же скрутят сигару в кубинском доме и сделают махито, от которого пойдет голова кругом. Ну и конечно же, значимитый фильм лицо со шрамом снималось именно на этой улице, фасады домов сохранили первозданные облик!
Отличная територия,тёплые бассейны,рядом пляж, отличный вид с балкона, номер был огромный, разрешили позже выписаться.
стиль отеля, комфорт номеров, удобства бассейнов и СПА нужен косметический ремонт
Отель расположен на самом берегу океана в районе South Beach. Рядом Linkoln Road с магазинами, ресторанамии др. развлечениями и Ocean Drive. Номера OceanFront имеют потрясающий вид на океан!!! Номера очень большие с гардеробной комнатой, что очень удобно - помещается много покупок (избежать шоппинга в Майами-Бич Вам не удастся). Оформление номеров простенькое, но это можно пережить. Вобщем, если хотите в Майами, но не хотите платить бешенные деньги за отель в South Beach на берегу океана - Seagull hotel самое рациональное решение!
Probably location Breakfast was not what I expected
That is was on Ocean Dr.!!! Otherwise it was discusting with no privacy. I heard my neighbors conversation
It is a cheap hotel, quite well located, but this is all positive, rest is poor.
position in front of the ocean, good seafood
The localization is perfect. The atmosphere of the hotel isn't good. Unfortnately it looks dirty and needs an urgent refurnishing indeed. Some suites doesn´t have ocean view.
It was terrible don't stay here
The service at the retaurant (not owned by the hotel) was EXCELLENT!!! Bathrooms had no fan...
location was great in front of the beach, unfortunately staff was not helpful or kind, also our bed was broken when we arrived at the hotel, rooms could have been prettier
Great location in Miami Beach / Buena situacion en Miami Beach The Hotel is in very bad shape... The electric outlets are hanging, the room had a broken window, the sheets had holes...Stay somewhere else, location does not make up for it! / El Hotel esta en mal estado...enchufes colgando, ventanas rotas, sabanas con agujeros... busque otro hotel!
It is in the middle of South Beach, Ocean Drive. In front of the beach. Rooms to small for a Queen beds, the entire hotel needs a renovation. Paint the walls, change bathrooms. Bad service of TV Cable. Old televisions.
location was great, also beach towels were available hallways were dark. building's kinda old
The location is excellent for walking to all the normal places to visit - the beach, Ocean Dr., Collins & Washington, Lincoln Rd., etc. 1. The room was tiny. 2. The room and linens are either very old and/or dirty/stained. 3. The evening/night front-desk was extremely unhelpful. 4. The hotel does not provide any valet service coordinated with the hotel - i.e., the valet is completely independent, only takes cash, and you cannot pay through the hotel.
Brand new hotel. Beautiful views from the balcony. Great beach. Valet damaged my brand new camaro. Management was indifferent. They didn't believe that it was the valet because I had driven away after checkout.(valet had the door opened as I approached the car after checking out and they closed it when I got in) About five mins later I pulled over to get something out of my trunk and saw that the driver side door had been badly scratched. I immediately returned to the hotel and filled out paperwork to file a claim. Management was supposed to contact me after reviewing the camaras...and I've heard nothing. I would not recommend this hotel to anyone...sorry but I would expect a hotel like this to treat their patrons better.
The hotel looked like it had recently been renovated and everything was fresh and modern. The bedding and pillows were very comfortable and the bath towels were soft and nice and large. It was very nice being right on the beach. Oscar and Lesmar at the beach were very friendly & attentive. I had a long wait to check in, only 1 person doing check-in. The resort fee of $20 per day didn't include umbrella at the beach; and the fee is even added on for check out day when you have to be out by noon. Drinks were so expensive and not even very good. Also expensive valet per day charge.
Really chic rooms, almost like a W. Helpful front desk staff. Great restaurant. Generally cool and stylish design (unlike most other Hilton). Outside the front desk and the beach staff, service is a total mess. We couldn't get soap in our bathroom after calling twice, staff in restaurant forgets orders and is not attentive.
loved everything about it the view walking distance from the beach happy hour great staff and helpful bathroom lighting was incredible
Liked the beach, beach chairs. Having to pay a resort fee on top of expensive room rates. Having to pay $19.00 for an umbrella. Did not clean one of the rooms one day. Asked for extra towels, did not get them. Drinks were expensive & could not taste the alcohol. Buffet breakfast expensive $25.00
I absolutely loved the beach being right behind the hotel. It was wonderful to just relax on the beach. The staff was amazing, especially Oscar, he was so wonderful! The staff was great and very accommodating It was a bit pricy for the valet (38$) and the resort fee (20$) I didn't like how expensive it was for a drink. Like seriously 6$ for a soda?!?
Our rooms were not available when we arrived. They had been sold. It was late at night. We waited over a half an hour before we were even acknowledged. We had to insist on rebooking us to an equivalent hotel. The process was a disaster and caused us to stay up until almost 2:30 AM. We had to negotiate with the new hotel at check out, to avoid additional charges. Hilton finally covered the expense.
Great location, we had direct access to the beach. The staff was excellent, specifically Ricky he was a great help. Overall great hotel I would definitely recommend it to anyone.
I liked the efficiency of the staff. the fish next to the elevator on the 3rd floor
The room is big and clean Hidden fee of 20$ per night. The staff is very slow at check-in. Small bathroom
It was clean always Room size was great Shares Amenities with neighboring hotels Location 2 blocks from beach and lincoln rd mall No pool on site (Use The Catalinas pool)
Food prices in the restaurants inside were too expensive.
The absolute best hotel. Everything was perfect
I had a lot of charges on my card and I don't know why. I didn't remove anything from mini bar. I'm still waiting on a follow up call from billing.
Pool and spa nicely designed Got there and found there were nerds and lipstick on the carpet as well as a big wet mark. I called front desk to see if the room had been cleaned and they said they didn't known but they could connect me to house keeping to see if I could get someone to come clean it. I said "can't you do that" she just said would u like me to give you house keeping number or not. Then on Kayak it soecifically says on some options "no breakfast w this deal" so I picked the higher price option bc it did not say that. I get to hotel and they tell me Breakfast is not included. Then I try to go to spa and they charge me more money even after I showed them My Kayak reservstion says spa included. Later that night I come back to the room to find it was never cleaned. I wouldn't even have complained about any of this had I not paid over $400 for the one night I stayed here.
Location, room ,restorants,everything Fees for beech furniture rent
The property is amazing! The pools are great - got a little crowded on the long weekend - but very enjoyable. We had an oceanfront room and the views were breathtaking. The beach access was really good and you got free beach chairs. Its a little away from south beach and all the shops and restaurants - but we knew that going in. Room service was not up to par - they routinely forgot to replenish our coffee/ sugar. The food was just OK - and the price for food and drinks was exorbitant. Valet only parking and it was $45 per day!!
We were placed in the tower which mostly was dedicated to business men, besides that our floor was full of young people who came to that place just to have fun for a few days. They were disrespectfully loud all day long. The rooms are tiny, I was hoping to have a jacuzzi tab but it was only a shower cab. The walk to the swimming pool was through two towers and people who always were dresses for different conferences. Prices for food are really expensive and it didn't worth spending on it. I would not recommend this hotel for family oriented people, it is mostly for party people and businessmen. See above
This is an over priced hotel and all the hotel saff were rude and not welcoming . I won't be spending my money at this hotel again.
Beautiful hotel great night life Overpriced
Stayed in the Chateau tower which was better than Versailles. It's a bit north of South Beach but not too bad.
Amazing hotel. A little bit of a struggle to get a pool chair in the morning, but the room and views were spectacular A little far from all the excitement in south beach
The pool is closed very early
No thing every ting sucks even the parking lot they have total of 19 park and they charge you for the park that's if they have an available one whiches never happen
Unfortunately there is nothing positive I can say about this experience, there is ABSOLUTELY NOTHING I LIKED ABOUT THE TRIP! Poor customer service from the very beginning, they did not have the rooms ready, and argued that I had only booked 1 room when I was showing them my confirmation for 2 rooms. Then...rooms were not cleaned properly, toilets and bathtubs clogged up, and there were stained cracks in walls and ceilings. I will NEVER EVER go there again, nor will I recommend to anyone. It was a waste of mine and my family's time, as well as our money.
This was very good buy for the money. The hotel was very clean with easy access to the beach. Showers and beds were fine. Very friendly and helpful staff! Hotel's parking (across the street) was $35 a day. Elevators were very slow.
Its very close to the beach and have a nice pool. Clean. The staff is helpful and provides good info about places to be. Overall a nice experience.
Pool area was very nice, lobby has been renovated. Dated, a little run down but clean.
Beds were very uncomfortable and room was in I'll repair and needed updating. The carpet was torn and chips in wall.
Everything went right nothing wrong 0
location was good service poor!!! cleaniness horrible!!!
Pool is cute. Location is decent. About 10 min to winwood and to Sobe. Pretty much beach front location The power went out in the hotel for 24 hrs. This started around 1130pm and continued until 230the next day. There was no manager On duty in the middle of the night to explain anything to anyone. The people who were n staff were clueless. Where was they're back generator?! Plus I just had knee surgery and had no choice but to walk up and down stairs from the 10th floor, because hotel wouldn't change our room location. The cleaning ladies came once in 5 days to clean our room. Once?!
Staff was pleasant but not overally helpful Shower was dirty, room temperature was not adjustable
The pool and beach The room was out of date and neglected as far as maintenance was concerned. The coating on the tub was pealing, the a/c was blowing on high speed and the room was freezing, the heads were old worn and needed to be replaced, tile work was old and faded. Just poor maintenance and upkeep.
Уютная и комфортная обстановка в отеле, немноголюдный пляж возле него, магазины рядом, удобно добираться в основные районы города, относительно недорогая муниципальная парковка прямо возле отеля. Good location, not expensive parking, beach is not so busy like at another disrict.
The Hotel staff support Nothing
Very nice pool. Hotel staff was friendly. Booking.com price was different that what I was charged at hotel. Hotel charged about 30 bucks more a night.
The bartender was extremely informative, professional and mad very good drinks. Happy hour was nice. The elevator broke and we were stuck for 15 minutes. Also the towel rack in the bathroom broke, however it was promptly replaced. I was incorrectly charged for room flip flops, it was also promptly corrected.
The cuisine at the restaurants was delicious. The pool was beautiful and the beach access a plus. The rooms were well decorated and the staff friendly. The location was also great. The rooms were small and there were not black out curtains. So, between the "thin walls" (hearing the cleaning staff banging around in the morning) and the light coming into our room, it was hard to sleep much past 7am. The price for drinks was extremely high and I did not appreciate having 19% added for gratuity before I even had a chance to evaluate the service.
Nothing. We booked 6 nights, but leaved the hotel immediatly the next morning. All! Awful reception/blankets on the receptiontable; painting works; looked like a caserne! Old, bad smelling;
Price and location Small elevator
Staff was outstanding - particularly te front desk team! Restaurant menu was limited and the food was below par.
Location Room size was extremely small and the maid service was pretty slow--I had to ask twice to get the room cleaned. We checked out four days early and changed hotels.
The service was great! The staff made our stay fun and carefree. Clean, updated rooms. Fun atmosphere and a great location. Highly recommended.
Не высокая цена компенсирует все неприятные мелочи ! Чисто,молодёжно,демократично.Для туриста оч удобно. В условиях бронирования сказано о бесплатной парковке . Но на близлежащих местах парковки установлены автоматы для оплаты.Формально - обязан платить.Хостел должен выдавать парковочный талон при заселении , на мой взгляд .
It was a cute room, comfortable beds, good AC, cable TV, breakfast. Other than the construction outside of our window, and them not giving us a discount for making us wake up to that with our 4 month old...... It was a good hotel, cute & clean rooms, friendly staff, and great location for not a bad price. I would go back, & I would just make sure I don't get a room next to construction haha. They charged $8 the next day, why not just charge it all the same day? But what really made me mad was they put us in a room where they were doing construction right outside of our window, starting at 8AM. Imagine waking up to that while on vacation. It was extremely loud, to the point I couldn't even hear my boyfriend without us yelling face to face, or anything from my cellphone. & we had a baby with us. When I asked for a discount, they said all they could do was put us in a new room. But we were only there for one night, we were checking out in 2 hours so no need for a new room.
Отель в целом очень понравился. Было небольшое недоразумение в начале: предложенный номер пришлось поменять из-за его не пригодности для отдыха: за окном крыша с двигателями от кондиционеров и с соответствующим шумом и отсутствием вида, в номере так же находилась сквозная дверь в соседний номер, которую при обоюдном желании можно было открыть, ну и слышимость при наличии такой двери соответствующая. Но на рецепшин при просьбе поменять номер мне любезно предоставили на выбор 3 др. номера, комфортных, сответствующего отелю 5* уровня и в той же ценовой категории, и инцендент был исчерпан. К остальному нареканий нет, все было отлично. Из пожеланий на будущее: хотелось бы более разнообразный завтрак. Ну это так, если придираться.
Отель суперский. Новый дизайн, уютные номера, замечательный персонал, бассейн не очень большой, но отель располагается на берегу моря.рядом начинается пешеходная зона с хорошим шоппингом и множеством ресторанов и кафе. Короче, рекомендую. Могли бы интернет и бесплатно подключать :)))
очень понравилось.С удовольствием посетил бы ещё
Отель крайне невысокого уровня и не заслуживает даже 4-х звёзд...Везде атмосфера расхлябанности, персонал не решает проблемы, а только делает вид, что решает...Завтрак со скудным буфетом - жалкий...Официант залил апельсиновым соком всю скатерть - даже не извинился, а затем принёс счёт с 18% чаевых!!!...Зона отдыха у бассейна - сборище лежаков без возможности передвигаться...Звонки в Москву из номера - по "чумовым" тарифам...Обменять валюту - евро на доллары - невозможно...Говорят, что нет петсонала нужной квалификациии... Отель - ниже всякой критики...Для людей, которые никогда нигде кроме Майами не были...Нужно поменять всё: персонал, меню завтрака, улучшить уровень spa, обустроить зону отдыха у бассейна, создать нормальный бар в фойе, убрать систему подъёма на лифте через карточку, сменить тарифный план на международные звонки и т.д. Отель во всём настолько плохой, что удивляет только то, что это - Ritz- Carlton...Русским там не нужно останавливаться, потому что такой "сервис" мы не понимаем...Это - насмешка...
расположение: прямо на отличном пляже, в центре ночной жизни Майами, на торговой Линкольн-роуд, в 3-х минутах ходьбы от Оушн-драйв. номер, в котором прямо на балкон выходит огромная вентиляционная труба из ресторана, не должен позиционироваться, как улучшенный.
Nice location to Miami beach, awesome roof top infinity pool but apparently anyone off the street can use it. Room floor was filthy, lots of dust balls around the edges and corners in the bathroom. Walk in Shower with no door has barely enough glass to keep water from splashing out to the rest of the bathroom floor. You get 2 complimentary bottles of water in the mini fridge, however the bottle cap seals were already broken, leading me to believe that they were refilled used bottles!
Loved the shower I would of liked to have drawers in the room.