Never again
Плюсы: Location. Walking distance to the beach.
Минусы: I reserved (and pre-paid in full) for two nights through Kayak. The total was already withdrawn from my credit card before we got there. Something came up and my friend and I were unable to make it for our first night. When we checked in around noon on our second day, we were told we didn't have a room reserved and he didn't have anything available. I showed him my reservation and told him that I've already paid for two nights, but we were unable to make it the night before. He said since we didn't show up the day before, our reservations for BOTH nights, including my second night, were gone. I didn't understand this.. why were both nights not reserved after their payment was already received?
There is one person working at the front desk. I think this man is the receptionist, manager, housekeeper, owner.. all of the above. He was completely unsympathetic and snotty about our whole situation, which obviously made matters worse. He cut me off every time I tried to say anything. He made us wait and said he'd "see what he could do". The worst thing for us was this lack of customer service and the attitude from this man. I'm not sure if that's normal to lose a room/reservation if you couldn't make it for your first night, even if it's prepaid. If that is a common practice, a little sympathy and care would have been nice, instead of attitude right off the bat.
Finally, somehow a room is available and he said he'd let us stay as a "favor" to us. How is this a favor to us, when we have already paid for two nights? We are told our room number and head in. Our room is TINY and had one bed. When I made my reservation, I paid more to get a room with 2 beds. We were over it at this point and wanted to avoid this man at all costs, so we just let it go and didn't say a thing. The carpet, comforter and pillows/shams were filthy, spots of who knows what (one spot even looked like blood) were everywhere. We also felt unsafe being on the first floor with two windows next to a valet/parking lot, and a dark, creepy lot. The curtains are small and don't even cover the window, so my friend and I took turns changing in the bathroom to avoid being seen by any of the valet workers who were right outside.
On another note, there's a phone, but no number to dial the front desk (or anyone). We went back down to the front to ask the man for hand soap, conditioner, and body wash because we only saw shampoo. He checked in the back and came back saying they don't have any of the above, only shampoo. (Not even hand soap?!)
Parking is valet only, and it's $25 a day.
I would never recommend this place. Bottom line, this place should absolutely cost no more than $80 a night, for location alone. I'd expect a place like this at that cost. Everything is very old, cracked, moldy, damaged, and dirty. There's only 1 outlet to plug anything in and it's in the bathroom. There's no counter in the bathroom either, and that made using a straightener/blowdryer difficult.
