Мадрид — отели

Плюсы: Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.

Минусы: Towels and bathrobes could use an upgrade.

Плюсы: Beautifully clean, modern hotel in historic building

Плюсы: Design, decor, and room size

Минусы: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.

Плюсы: Great location central to sites of Madrid. Beautiful decor, clean rooms, friendly and helpful staff. Feels like a VIP experience.

Минусы: Nothing

Плюсы: Location, Location, Location!

Плюсы: Service is excellent all around. The location is central and easy walk to popular plazas, a great park. Breakfast is amazing with self serve champagne!

Плюсы: Room service was good. Breakfast buffet was very good. One staff member was able to discuss concerns I had with me in English.

Минусы: Restaurants seemed awfully expensive. _Only_ one staff member was able to discuss concerns I had in English. There was no concierge desk; no one to help me with train tickets. I would only recommend this hotel to very experienced travelers.

Плюсы: It is acomplete hotel which offers all services at a high level, good staff, excellent food and room service. An all around hotel that gets strong marks for just about everything.

Минусы: With this economic downturn, front curb staff, doorman, porter etc. seem to be lacking.

Плюсы: very good hotel - very helpful staff at the reception

Минусы: Rooms are very noisy due to external trafic

Плюсы: design , location

Минусы: Additional charge for sport at this price it is a ripe off

Минусы: the room was quite noisy. I think that the price was a bit too high related to the service (more than EUR200/night without breakfast). furthermore the furniture in the room was pretty old.

Плюсы: We completely enjoyed our stay at the Hesperia Madrid. The staff is incredible. They are so helpful and kind. The hotel is a small boutique hotel above the hetic area around the Prado, so it is a bit more quiet. There is a 4 star restaurant in the hotel. We had a beautiful room on a high floor with lots of light and a lovely marble bath. I would definitely stay there again!

Минусы: Nothing I didn't like

Плюсы: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.

Минусы: The rooftop pool is subpar (tiny) and has woefully inadequate seating.

Плюсы: As other people have said, it is the staff at this hotel that were really great and I have told people about it that I would not normally tell or make comment to. If all hotels used this one as an example of how to deal with customers from the point you enter it, travelling would be a lot more pleasant. It is the little things that they do so well and always cheerfully, they respond, they are good at what they do from the restaurant to the bar to reception and the doorman and porter. I dont know how they do it, but they need to keep the secret and keep it going!!

Минусы: The size of the gym and the pool!!

Плюсы: Rooftop and lobby bars are amazing Design of the hotel was beautiful and extremely trendy

Минусы: Shuttle bus very late.

Плюсы: Great hotel to stay near the airport. Convenient to fly out to our trip home. Has a great pool which our daughter loved. Staff was super nice. Super clean.

Плюсы: beds towels

Минусы: space of the room bed to small for two persons

Плюсы: Kabuki Wellington is worth a trip to the hotel on its own, though you obviously do not have to stay at the hotel in order to dine there. But being able to walk right upstairs after an amazing meal there is fantastic.

Плюсы: First time visit to Madrid and our visit was enjoyable from check in to check out. The staff was helpful, the room was what we had reserved, and the breakfast was fantastic. We had an opportunity to use the pool and the spa and it was a wonderful way to take a break from sightseeing. The hotel was located near the park and metro.

Плюсы: Everythin very good! Clealiness, services and staff!

Плюсы: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Минусы: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens

Плюсы: Great view and beautiful suite on the 5th floor

Плюсы: DATED, ROOMS ARE LOUD, NO ISALATION CAN HEAR NEIGHBORS ON ALL SIDES AND CLEANING STAFF, THE BED WAS 2 MATTRESS PUT TOGETHER AND VERRY UNCOMFORTABLE, IM 5,10 AND MY FEET HUNG OFF THE END,

Минусы: ONCE INSIDE YOU FEEL LIKE A HOTEL FROM THE 70s THE DECORE IS OLD. THE BREAKFAST WAS AGOOD VALUE. OVERALL WE DID NOT ENJOY OUR STAY. MADE 2 PHONE CALL TO TRY AND GET A REFUND WITH NO SUCCESS, IT WAS SO BAD WE CHECKED OUT 1 DAY EARLY.

Плюсы: The atmosphere is wonderful. The rooms are very nice and the employees are very helpful. Really enjoyed staying here.

Минусы: They advertised a gym with a sauna, and both days I was there they were both out of order. I managed to convince the staff to let me use the gym and they did try to fix the sauna to their credit.

Плюсы: My boyfriend and I stayed here with extended family for a week. Great location, everyone that worked there was really nice/helpful and the rooms were great. So happy to have stayed here during our European adventure!

Минусы: Breakfast/buffet was not included in our stay but there are great little breakfast spots for a cheaper price right down the road from the hotel. workout facilities were a little older

Плюсы: Discovered bedbugs before going to sleep. Had to pack up my belongings in the middle of the night and move hotels. Staff had said they were going to pass along my contact information to the manager. Days later and I've heard from nobody.

Плюсы: The location was GREAT!!!!! One block away from main street, so quiet in the evening, and perfect during the day. I would definitely stay here again!!!