Мадрид — отели

Плюсы: Beautiful and comfortable facility

Плюсы: Nice breakfast. Amazing staff. Beautiful property in a convenient location.

Минусы: Lack of shaded areas near the pool. Concierge service inconsistent.

Плюсы: Amazing room and location

Минусы: יthe breakfast was just ok

Плюсы: This is a truly wonderful luxury hotel. You won’t want to leave. Definitely go for the red level. The roof top pool is a gem. What really sets it apart though is the friendly, professional and attentive staff.

Минусы: Nothing

Плюсы: Понравилось все. Персонал отзывчивый и аккуратный, номера современные, место супер, хороший ресторан.

Плюсы: Every thing was perfect

Минусы: Amazing hotel

Плюсы: Excellent team! Always a good service and top environment

Плюсы: We liked having access to the pool as the weather was so hot. The location was very convenient as we could walk to many attractions. The concierge was very helpful and knowledgeable and all staff were very friendly. We slept well and the rooms were well appointed.

Минусы: The room would have been fine for two people but it was cramped for our family of four.

Плюсы: Absolutely everything

Минусы: There is nothing to dislike

Плюсы: Beautiful hotel with lovely staff. Hotel also accommodated for our early checking which was much appreciated.

Плюсы: Понравилось всё , а особенно работники отеля , очень улыбчивые и заботливые ! Ни одного минуса ! Завтраки отличные , прекрасный внутренний двор в котором классно отдохнуть после шумного города ! Молодцы !!!

Плюсы: Friendly staff , excellent concierge services

Минусы: The pool

Плюсы: Didn't take the breakfast.

Минусы: All was nice.

Плюсы: Lovely room, comfy bed, good shower - once I figured out how to work it. Maid service in morning and in evening to leave weather forecast and what’s on the next again day.

Плюсы: Beautiful hotel with friendly and helpful staff

Минусы: Nothing

Плюсы: The front desk staff was excellent for making recommendations of restaurants and sights. The room was comfortable and quiet.

Минусы: The breakfast was very overpriced and we wished we had been closer to the city center.

Плюсы: Excellent staff and quick service. Great location. Loved every part of our stay. Thank you.

Минусы: Nothing.

Плюсы: The location is amazing. Walking distance to train station and in a bustling neighbourhood with lots of cool bars and restaurants. Clean hotel and very friendly staff. They realised it was my birthday and organised a few treats for me which was very nice. The decor and amenities were amazing including the spa and the +150 year old elevator.

Минусы: The only cristicism is that the key cards stopped working a few times.

Плюсы: The Urso is a 5 star hotel with exceptional attention to detail and customer service! The rooms are nicely decorated with a warm and comfortable feel like home.

Минусы: Love everything!

Плюсы: Staff are very friendly and accommodating from the doormen, to reception to housekeeping and waiting staff- all very warm. Location is lovely if you prefer to be further out of the hustle and bustle of the city- great cafes nearby and no noisy evenings! Excellent bed, very comfortable, great heavy drapes to suit light out and wonderfully quiet for a good night's rest.

Минусы: The restaurant is very warm and almost impossible to sit in in the warm season as there is no aircon. The front bar is great for talking with work colleagues in the foyer couches, but isn't sociable if you're there on holiday

Плюсы: Завтраки Старинное здание

Плюсы: Достаточно большие, чистые номера. Есть услуги по парковке. Приветливый персонал.

Минусы: Далековато от центра. Дорогой завтрак.

Плюсы: Design, decor, and room size

Минусы: Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.

Плюсы: This hotel was elegant and sophisticated with beautiful charm. Location was great with only a short walking distance to the cities Centre and main attractions. Staff were very attentive and friendly, the bar and lobby was great with a beautiful old world elevator as it’s main focal point. Gym was small but enough to get the job done and the spa was also lovely. Great local cafes and restaurants near by with an excellent fruit market across the road. Requested a corner suite room which I would recommend. It was spacious and light filled.

Минусы: It’s only fault was a tiny shower.

Плюсы: Concierge was very helpfull. Loved the bed and the pillows

Минусы: As many hotels around Europe the barhroom size

Плюсы: Everything!!!

Минусы: Nothing

Плюсы: Нет постороннего шума, очень чисто и доужелюбно.

Минусы: The room wasnt the one we booked through the app. It didnt have enough light

Плюсы: Very nice hotel. Quiet. Rooms were big and the staff was extremely helpful.

Плюсы: My husband & I both love to stay in this hotel. The architecture, staff, facilities & ambiance all make this one of the places we want to come back to again & again...

Минусы: The service this time at the bar was a bit slow. Also sitting outside to have a coffee or a glass of champagne is not so comfortable as everyone around you smokes therefore you can’t enjoy the fresh air.

Плюсы: Nice location Nice garden Nice premices

Минусы: Very noisy neighboor next room Doors slaming ,they should change the system Add carpets in the common arra tonavoid noise of walking

Плюсы: The kindness of the staff, the bed was so comfortable and the terrace the best to have a drink and relax.

Минусы: Nothing

Плюсы: The staff was very helpful and service was superb! Ideal for business travelers.

Плюсы: Clean quiet and private. Location was the best

Минусы: Very limited TV menu not even Spanish football. Staff English language was limited

Плюсы: Excellent staff. Very courteous and professional. Kids felt at home.

Плюсы: отличное расположение. до исторической части 15 минут пешком. прямо возле гостиницы станция метро. очень хорошие завтраки.приветливый персонал. в номере огромная и удобная кровать. номер просторный. ванная комната большая. у нас были и ванна и душ.

Минусы: не мешало бы добавить крючки для полотенца и халата в ванной

Плюсы: Great breakfast and nice rooms, good location and staff were welcoming

Минусы: Cleaners were so loud, we were woken up at 8am every morning by the cleaners banging around next door, so we didn’t get a good nights sleep at the hotel which was the most important thing for us

Плюсы: Very friendly staff and great location

Плюсы: We had an upgrade in a superior room. Nice view from the room. Big bathroom.

Минусы: It is located non really in the center but you can walk 15 minutes and discover the city

Плюсы: Loved location and style of hotel

Минусы: Can’t complain

Плюсы: Расположение отеля, чистота номеров и персонал - все отлично, нет комментариев. Отличный вариант для путешествия с друзьями.

Плюсы: Nice place to stay, comfortable and easy to leave in.

Плюсы: Breakfast was great, nicely designed rooms.

Минусы: The pool set up was a bit weird, it was like it was more part of a separate wellness company than a hotel pool. It was also only open during the day (it opened at 11 and I can't remember when it closed) so we weren't able to swim before or after touring around Madrid.

Плюсы: Very good service, very friendly staff, 10-15 minutes walk to the attraction, metro just a step from the hotel entrance.

Плюсы: Excellent location in the heart of Madrid. Staff very accommodating helped us as we arrived early and provided facilities for us to shower and change

Плюсы: Very nice gym, swimming pool in the heart of the city, excellent service, awesome location...

Минусы: For this type of establishment, a free bottle of water should be offeres daily (btw there was nothing to open my bottle...), there should also be a real coffee machine please...

Плюсы: The staff were very helpful and friendly

Минусы: No sun shade on roof terrace

Плюсы: It was clean. It felt luxurious. They surprised us with a birthday cake for my husband. Lovely gesture!

Минусы: Nothing not to like!

Плюсы: We enjoyed it very much,the selection of food is excellent,the staff very helpful,our room very comfortable.

Минусы: Nothing.

Плюсы: There is a professional gym with small indoor pool and sauna facilities in the hotel and hotel quest can visit at no charge. There are many exercise machines for regular gym goers though the gym is a bit crowd during evening hours. The breakfast of NH Collection Hotels always have high standard and this one is not exception.

Минусы: I have dinner in the hotel once but its food quality is not very superior, taking into consideration of the price it charged. Also, the hotel should have been uplifted internally in recent years but the exterior is really old-fashioned.

Плюсы: The room was sparkling clean. The in-room coffee was good. The restaurant food was tasty and not too expensive. There is a wide selection of shopping and restaurants nearby. The breakfast buffet was the best I’ve ever seen.

Минусы: The traffic noise was sometimes loud.

Плюсы: Very good breakfast Comfortable and clean rooms Near bernabeu stadium There is supermarket and pharmacy close to it

Минусы: Difficult to carry-on your bags inside and outside of the hotel without help And No swimming pool

Плюсы: Great location, modern and clean

Минусы: Not too pleased with 3.00 pm checkin. For early arrival travellers it’s too long to wait for room access. Especially after a very lengthy flight when your extremely tired and in need of sleep.

Плюсы: Все что внутри номера понравилось.

Минусы: Не разрешили заселиться раньше 15.00, отель был переполнен какими-то испанцами, приехавшими на корп мероприятие, что создавало неприятные ощущения нахождения в отеле. Холл - проходной двор. Завышенные цены.

Плюсы: The breakfast. The bathroom. The bed was extremely comfortable.

Минусы: SOME staff weren't helpful.

Плюсы: They have an amazing breakfast so make sure it's included in the price. They also have an unbelievable gym so make sure you check it out.

Плюсы: Rooms are very good

Минусы: The check in was very unfriendly. No welcoming, no smile. We constantly heard ‘we are fully booked’. Well, we made the reservation months in advance.

Плюсы: Замечательный отель, современный, чистый! Потрясающие, разнообразные завтраки! Отличный кофе и большой выбор всякого чая. На ужин и ланч в лобби отеля открыт вкусный ресторан. Номера достаточно просторные, кровати удобные. Удаленность от центра 10-15 минут на такси. Но для любителей футбола, наоборот, пешком до стадиона!

Плюсы: Great lobby & bar area. Staff very friendly & helpful. Rooms spacious & lighting great. Pillows & beds very comfortable. Shower good.

Минусы: Happy with everything,

Плюсы: The hotel is centrally located. Walking distance from the Prado, Retiro Parque and the Tyseem museum.

Минусы: A seafood restuarant in the lobby gives out fishy odor

Плюсы: It is so beautiful the restaurant room was truely amazing

Минусы: It was in such a great location. Walking distance to the Prado and the old town and gardens

Плюсы: We chose to stay here because we like to try the ‘grande dame’ hotels when we visit new cities. This certainly fit the bill! We ended up with an executive suite that was superlative – and the best possible view down to the center of busy Madrid. La Rotonda is a wonderful bar for drinks, food and people-watching. Great location and helpful staff.

Минусы: We originally booked a “courtyard view” room. It turned out to have a window facing the outside top of the Rotonda dome and green plastic sheeting to mimic grass. Don’t expect these rooms to actually face what you think of as a courtyard – better to choose the more expensive rooms if you care about the view.

Плюсы: Everything

Минусы: Nothing

Минусы: It was too expensive for the value. Super old facilities and not the greatest food.

Плюсы: Location, Location, Location!

Плюсы: Отличное расположение, красиво, хорошие 5 звёзд

Минусы: Консьерж болеет за Реал Мадрид(

Минусы: I got bullfight tickets for over the price ticket. Actually six times more. Usually cost €47.50 each ticket and Westin Palace got the tickets for me at €300 each. Nobody told me that they were overpriced. I paid and same day tried to return them but Westin Palace Concierge couldnt or would not help me. I was dissapointed.

Минусы: No snacks or water available for pick up or purchase.

Плюсы: Отель расположен в центре города напротив музея Прадо. Из ряда окон открываются эффектные виды на площадь и фонтан Нептуна. Сам отель кажется мне одним из наиболее удачных и комфортных в Мадриде. Оформлен в классическом стиле. Хороший ресторан непосредственно в отеле.

Минусы: Замечаний нет.

Плюсы: locations, breakfast and lobby area

Минусы: Nothing

Плюсы: The hotel very nice room lovely luxury

Минусы: The room service and the hotel concierge very rude but all other thing good

Плюсы: location and service were excellent

Минусы: The AC didn't work properly, couldn't get cool enough. they offered to switch the room but we were unpacked already and only staying a day and a half longer so it would've been too much trouble to move

Минусы: Breakfast is nice but too fancy and to expensive. Chipper hotels include better breakfast. Renovations works were made during noon time (siesta)

Плюсы: The staff was very curteous. The check out was very fast. It was a pleasure staying in your hotel. Full marks.

Минусы: No negatives what so ever

Плюсы: Location is great.

Минусы: Furniture is old.

Плюсы: Central location, close to nice restaurants. Breakfast at hotel was worth the price. Piano player was great. Close to Prado Museum and Retiro park, both are worth the trip. Safe area. Staff was very helpful.

Минусы: Lunch was supposed to be until 4 pm but by 3pm there was no access to the main restaurant and we ate at the cafe.

Плюсы: The USB outlets throughout the room on both sides of the bed was a plus!

Минусы: The breakfast was 24 Euros ($27.00), which was kind of steep for us.

Плюсы: Very high standard of accommodation

Минусы: The only thing was that there were two coffee pods per day for a triple room. Also two coffee cups and two robes. There were three adults in the room.

Плюсы: Everything was fantastic

Минусы: Very, very expensive - €2,500 per room (2no) per night (2 nights) for premium rooms yet 1 room not ready for us when we arrived at 3.00pm. No breakfast included and even wanted to charge for water from the mini bar - withdrawn when challenged.

Минусы: Отель скорее 3 звезды. Грязно, воняет и всё старое и жухлое в лобби. Вечером никого по телефону нет. Номер не готовят, кровати не разбирают, полотенца не меняют. Дозвониться до ресепшн или до общего сервиса невозможно. Попросил вечером разобрать кровати и принести воду - посмотрели как будто я прошу ногу хамона и ведро вина на ужин бесплатно. Прямо над головой с утра дикий перфоратор, что даже говорить нужно громче. Завтрак дрянь и даже апельсиновый сок из пакета, что для 5* и Испания нонсенс. Один из самых больших несоответствий. Никогда и никому не посоветую! А собственникам нужно гнать весь стафф.

Плюсы: Great hotel and service bit a bit pricey.

Минусы: All good.

Плюсы: Оч хороший номер, небольшой но есть все абсолютно. Отличная кровать, тихо и уютно

Плюсы: Excellently furnished room at central location in Madrid.

Плюсы: Good location

Минусы: Gym is tiny

Плюсы: Стиль, чистота, персонал, расположение

Минусы: Маленькие номера Сняли два раза оплату

Плюсы: Замечательное местоположение, сервис. Очень красивый дизайн отеля. Все очень милые и дружелюбные.

Минусы: В ванной комнате мало места разложить все мои баночки скляночки, нет крючков вешать халаты и полотенца- в этих целях использовала ванную. Нет места под косметику и освещения для макияжа

Плюсы: The location is excellent. And the staff are very friendly and cooperative. This is my 3rd stay and planning to come back next January.

Минусы: Size of the room.

Плюсы: The staff is very polite and helful.

Плюсы: Great location and lovely interior

Минусы: Tiny pool area

Плюсы: Every think including location , services

Минусы: Food , not much and limited choices

Плюсы: Fantastic hotel in a fantastic location!

Минусы: My stay was too short.

Плюсы: Everything, third time there and love it.

Минусы: Nothing

Плюсы: Fantastic ambience and excellent location. Very friendly and helpful staff

Плюсы: It is a central location. Very nice and helpful staff. Nice design . nice lounge area on the roof top.

Минусы: The light switches are hard to find and turning out all lights takes some time. The rooms are a bit too dark and the pool tiny.

Плюсы: Beautiful hotel, nice staff and great location.

Плюсы: Service, great room and bath, good location to walk

Плюсы: Location. Bar and ambience is the best

Плюсы: The location was excellent and the service was impeccable.

Плюсы: Bed and bedding, decor or rooms and hotel

Минусы: View was not to the park but then again being in the city there are lots of building that are hard to avoid.

Плюсы: It was clean and comforting. Location is very convenient, close to shops and restaurants.

Минусы: Wish the view was nicer.

Минусы: Номер располагался во двор так как мы и прослоили но оказалось что расположенные на крыше нижнего здания кондиционеры очень шумно работали . Все это было слышно ночью в номере .

Плюсы: Месторасположение и чистота

Минусы: Соотношение цена/качество. Не было питьевой воды в номере. Душ отвратительный; невозможно принять душ без резких перепадов температуры воды.

Минусы: The price is ridiculously high for what was labelled a junior suite it is basically an ordinary clean room

Плюсы: Style

Минусы: Shower mixer

Плюсы: I like the location of the property

Плюсы: Excellent

Минусы: Nothing all was perfect

Плюсы: Convenient location. Newly remodeled.

Минусы: they upgraded us which was great but the room had not been cooled prior to our check-in so the room was 86 degrees Fahrenheit at our arrival. It took a very long time to cool the room to a bearable temperature.

Плюсы: Lovely breakfast but very expensive!

Минусы: The location for us was great - close to the airport and our work venue, but quite a long way from central Madrid

Плюсы: Room was very comfortable. Nice large bed and a great shower.

Минусы: Bar and restaurant. The poor staff were overstretched and the dish I ordered was poor and I sent it back. We asked for some more milk portions for the tea and coffee in our room and we're refused. Very poor service.

Плюсы: Excellent for a brief stop over to catch up on a nights sleep. We didn't have time for breakfast but the room service burger was delicious.

Минусы: Children's room didn't adjoin or connect with ours.

Плюсы: Good place to spend night before/after the flight. Easy to get the airport with Mariott Shuttle

Плюсы: The property had a shuttle that take you to the mall and back where there is Restaurant and things to do. Also close to the airport and provides shuttle service to and from.

Плюсы: Facilites , service and food

Минусы: NONE

Плюсы: The free shuttle to the airport it was very convenient. And having The gym and restaurants on site for our brief stay between flights.

Минусы: I would not want to stay here if I wasn’t using it for the airport. It’s not anywhere in town and Madrid is so charming in the center city.

Плюсы: Clean, comfortable and big rooms. Nice bed. Spacious bathroom.

Минусы: Shuttle needed to get to the airport. Takes about 10-15 mins plus waiting in line at hotel to get onto the bus at the desired time.

Плюсы: В целом все понравилось

Минусы: Не понравилось соотношение цена-качество. Много раз останавливаюсь в этом отеле, стоимость постоянно растет при отсутствии каких-то изменений в лучщую сторону

Плюсы: Cleaned, location

Минусы: They have bad Concierge staff and lack of communication between departments.

Плюсы: The staff were very knowledgeable and helpful

Минусы: No

Плюсы: Very nice room. Breakfast was very good

Минусы: Margaritas cocktails were not very good at the Sky bar also a bit expensive

Минусы: Will stay at Axel over and over again!

Плюсы: Very specious room, and very friendly staff.

Плюсы: - Good location (Close to Dia supermarket and burger king.) - Clean rooms - the guys in the reception are nice and welcoming - were very helpful with finding attractions - Nice pool (except for the weekend) - comfortable beds

Минусы: - The rooms are very small and are more fit for one person (the toilet and shower are part of the room and their doors are transparent don't close all the way). - a bit far from nightlife attractions such as pubs and clubs (require a taxi when you come back from a nightout) - The service in the pool is unpleasant (the bartenders are a bit unfriendly) - They allow external guests into the pool on weekends and it was too crowded and no facilities available (all the chairs were taken).

Плюсы: Nice room, great breakfast ! Very nice staff !!!

Плюсы: The staff were so helpful and charming to us , we felt instantly at home. We loved the rooftop bar and pool area, a great vibe and lovely place to watch the sunset with a cool drink. This is described as a gay-friendly hotel but it just has a really welcoming and relaxed feel for anyone.

Минусы: nothing , it was great.

Плюсы: Great facilities and great location

Минусы: Nothing

Плюсы: Central location Nice rooms Quite area to sleep

Минусы: Pool area like a bar not really suitable for sunbathing

Плюсы: The room was stylishly decorated. The shower was hot and strong at all times. The reception staff speak perfect English and were kean to provide advice on places to go or transport options. The great city centre location in the literary district is ideal for walkable bars/restaurants and the Metro.

Минусы: There's nothing not to like about this fabulous boutique hotel.

Плюсы: Location, pool and response time to have iron and ironing board to room were all excellent!

Минусы: Bar staff were slow serve and often on their personal phones

Плюсы: Отель оставил в целом приятные впечатления. Местонахождение, сервис, чистота, доброжелательность персонала - в целом все на уровне. То что он заявлен «для взрослых», вполне оправдано. Уклон в гей-тематику явно присутствует, но это касается его внутреннего исполнения. По отношению к гостям никаких проявлений не замечено. Можем рекомендовать тем гостям Лиссабона, которые авантюрны по жизни и адекватно реагируют на нестандартные ситуации.

Плюсы: Nice rooms, great staff, good location. Clean.

Минусы: Too many straight people, this is advertised as a gay hotel where 80% of the visitors are straight. The pool, they let people from outside in. So not only did it get crowded, it got noisy and a lot of straight people making noise, being drunk and disturbing the peace!

Плюсы: amazing breakfast

Минусы: pool area

Плюсы: Excellent position. Stuff very professional and helpful. Nice feeling being there

Минусы: I will like the rooms more modern!

Плюсы: Great location in Salamanca right next to the Retiro park. Wellington location offers both tranquility and the feeling of being very central. Many options of the top restaurants, bars and shopping. Old school luxury and service without being stiff. We upgraded to Wellington Club which I can highly recommend.

Минусы: Nothing really its Classic 5 star hotel with some years under operation yet clean and modern, but not a super chic design hotel.

Плюсы: The location is lovely and near all the nice upmarket shops. The room service is fast and efficient coffee in the morning arrives in 5 minutes, for me that’s important. They have an excellent physiotherapist in the spa who has really helped me during my stay. The gym is extremely well equipped and they have very good instructors. It has a cross fit room, Pilates room with reformer and Cadillac. Really excellent in that regard. Oh and a pool too! Last night I had an excellent meal at the Vasco restaurante on the property, excellent fish, croquettes and a Pavlova to die for. The have a vegetable garden on the roof as well. They have Molton Brown products in the bathroom which are lovely.

Минусы: The air conditioning in the rooms need an upgrade but it’s not too bad it’s only that Madrid gets very hot at this time of year.

Плюсы: Always perfect

Плюсы: Отзывчивость персонала!

Минусы: Мы были в этом отеле уже четвёртый раз. При заселении в предложенный номер, увидели, что это не то, что хотели. Показали фото номера, где проживали раньше. Персонал заменил номер!

Плюсы: Elegant and confortable rooms

Минусы: Swimming pool area not very nice and not services (food and drinks) which is a bit disappointing.

Плюсы: Отзывчивый персонал, хорошая локация.

Минусы: Шумоизоляция плохая. Номера старые. Кондиционер не работал. Душ засорился, в первый же день, вода была повсюду, в ванной. Питьевая вода платно. Впервые встречаюсь с этим в 5 звездочном отеле.

Плюсы: Close to airport and clean

Плюсы: It has the best pool in Madrid, which is most welcome during the hot days of summer. The restaurant by the pool is excellent, as well as the margaritas and mojitos. Excellet location in the heart of the Salamanca district, next to the Retiro park

Минусы: The pool can be overcrowded, specially on weekends. Prices are not cheap

Плюсы: Location

Минусы: Old fashioned room. Too much air conditioning

Плюсы: Все очень хорошо

Плюсы: Nice spacious room

Минусы: On a very noisy and busy street

Плюсы: Amazing staff--so incredibly helpful. They really take a personal interest in helping--with directions, finding things, and even helped us return an item to a store.

Плюсы: Modern

Минусы: Air conditioning could not get it lowered , bed was uncomfortable although huge ,a bit far from main areas, very sparse with soap and towels.

Плюсы: The bed was great.

Минусы: It was all great.

Плюсы: Amazing breakfast, spacious rooms, friendly staff, great location!!

Плюсы: Location and bfast

Плюсы: Great location

Минусы: Rooms were very dusty, and air conditioning didn’t work.

Плюсы: Amazing accommodation with very professional and friendly staff. Javier and Anna are 1st class hospitality business professionals.

Минусы: The man at Reception on Sunday 3rd March who was in charge of the suitcases and bags being stored behind reception was extremely rude. We are indian so maybe he was racist but I could not believe how he spoke to me when I was simply asking him to look for a Real Madrid bag with some Madrid tops in it that our Betfair representatives had left behind by mistake. We had limited details about the names on the back of the shirt but told the guy it had 3 shirts in a Madrid paper bag. He had also been told by the betfair reps that we (aswani family) would be coming to collect the stuff. I understand there are security measures in place to protect peoples belongings but he should not be working in a customer services role if he has 0 peoples skills. Very disappointed!

Плюсы: Great location, nice building.

Минусы: The staff were very rude and snobbish. There was no hot water in the morning, so I could not take a shower before my business meetings.

Плюсы: Хороший район в стороне от центра, очень приятно можно прогуляться пешком до центра Номер маленький, но отлично оснащенный, тихий и чистый Есть кофе-машина, для нее каждый день приносят новые капсулы

Минусы: Номер совсем небольшой, два чемодана раскрыть негде

Плюсы: Beautiful spot. Fantastic rooftop bar

Минусы: Nothing

Плюсы: The room was a decent size, very clean, huge comfortable bed and one of the best showers I have had, the staff were very attentive and polite, I would not hesitate to return.

Минусы: Not much privacy with a sliding bathroom door

Плюсы: Great location, centrally located to all city Madrid and 2min to gran via

Минусы: Liked everything

Плюсы: Nice staff

Минусы: Kind of small room

Плюсы: Location was really great- walkable to most of the main points of interest. Staff was very friendly and helpful with things like restaurant reservations. Very good breakfast.

Плюсы: This hotel is perfection or close enough to it. It has an amazing look and feel, very convenient location, super friendly and professional staff, and great amenities. The lobby cafe is instagram worthy and the level of attention guests receive is very high. Guest receive free access to the sought after rooftop bar and there is also a very special surprise in the basement that guests can find for themselves. Location is walking distance to almost everything you need in Madrid - museums, shops, restaurants, and attractions. Looking forward to staying in this hotel every time we’re in Madrid.

Минусы: Nothing.

Плюсы: Location - a few steps to Metro, to Hop on Hop off bus, shoping.. Hotel room clean,quiet, really 5 star. Breakfast bufet amazing!!

Плюсы: Хорошая локация гостиницы, качественная уборка и удобная кровать

Минусы: Не тянет на 5 звёзд, перечислять можно долго, гостиница долго без ремонта

Плюсы: Breakfast was very good, staff very friendly

Минусы: A pool would be nice :)

Плюсы: Great location, minutes from Plaza Mayor and El Prado. Plenty of atractions walking distance. Good braekfast.

Минусы: Lot of stairs in the ground floor.

Плюсы: Very excellent location , and helping staff

Минусы: If only there were a beauty salon in the hotel, it would’ve been perfect

Плюсы: На ресепшн стоит вода с лимоном и сок, лежат яблоки, можно перекусить с дороги. Номер достаточно большой и чистый. В номере есть тапочки, халат, косметика для душа и т.д. Завтраки вкусные, но однообразные.

Минусы: Наши друзья, выезжая из номера, забыли в шкафу костюм. На следующий день я попросила сотрудников отеля нам его отдать, на что они сказали, что в номере не нашли никакой одежды. Отдали костюм только после того, как мы им пригрозили, что вызовем полицию. Такого мы нигде не встречали. Забывали одежду неоднократно и нам всегда ее возвращали без проблем.

Плюсы: It’s an amazing hotel. Very friendly staff. Rooms are great

Минусы: They had events on the patio almost every night, guests could not use the patio

Плюсы: Fantastic hotel in every respect - I appreciated the customer service in particular, the uniqueness, the breakfast, the ambience, the location.

Плюсы: Position was perfect & hotel was clean. Lovely bar & outdoor area

Минусы: Having a pool

Плюсы: Номер уютный со всеми продуманными мелочами, типа кофеварки с капсулами и минибара. Классная терасса, где можно разместить до 6 человек, удобные кровати

Плюсы: Breakfast was very great and room comfortable and quiet and decorations specially in public areas very inspiring.

Плюсы: It was in a great location. The staff were very friendly and the free parking was a great bonus in such a busy city. The hotel is uniquely designed and very beautiful. The room was stylish and very comfortable with a large bathroom.

Минусы: The double bed was a bit small for us, although it was very comfortable.

Плюсы: The location and the hotel decor were excellent

Плюсы: Great location, very clean room and very helpful staff. We could also leave our luggage in secure room after check out.

Минусы: Absolutely nothing

Плюсы: Good size room, nice furniture and well decorated. Comfy bed, excellent black out curtains and a good range of toiletries. Staff were friendly and helpful, location is fantastic and the breakfast buffet was varied, fresh and delicious. I will definitely stay again.

Минусы: The bathroom is a good size but getting in and out if the bath to shower was awkward because of the position of the toilet. Shower temperature was an issue, the slightest movement of the mixer tap made it scalding hot or freezing cold. The hairdryer sounded like it was going to blow up, but I was able to get another from reception.

Плюсы: Отель находится в центре ночной жизни - вокруг много баров и ресторанов. У отеля своя подземная парковка. Номера и завтрак честно соответствуют цене в 130 евро. Чисто. Окна номера выходили во двор - шума с улицы не было.

Минусы: Шумоизоляция с соседними номерами плохая. WiFi работал не всегда стабильно, но не критично.

Плюсы: очень хорошая зона завтрака, особенно сад внутри

Плюсы: Loved the breakfast and location

Плюсы: Facilities are new, bathroom is very clean. Staffs are very friendly and helpful

Минусы: No

Плюсы: Интернет превосходный. Магазины рядом, просто в двух шагах.

Минусы: Может быть, кондиционер

Плюсы: Location was in the centre of Madrid CBD Clean and spacious room

Минусы: Average buffet breakfast with limited variety Late checkout of 2 hours cost 40 Euro even with no guests booked in checkout day Gym opens at 9am. Can’t train early before starting your day No complimentary water in hotel rooms

Плюсы: Close to the centre but not in the tourist centre

Минусы: Nothing

Плюсы: Perfect location. Great breakfast. Beautiful and clean hotel.

Плюсы: Number 1 Great location and hotel setting is fantastic. Rooms were very clean and bed comfortable. Staff very helpful.

Минусы: We had asked for double bed. It was just to singles pushed together and so it just kept splitting apart causing us to fall on the floor. Sauna put in without thought and not working. No shower close by so you would have to travel from the sauna to your room for a shower. Plus no robe provided so a waste of time. Tea and coffee making facilities made out of cheap plastic (like a child’s teaset) Very poor for a hotel of this type.

Плюсы: Месторасположение.

Минусы: Завтрак скудный. Лучше брать без завтрака номер. Рядом с отелем куча кафешек с вкусной едой, популярное шоколадное кафе рядышком и многие другие рестораны, где можно вкусно позавтракать. Окна выходили во «двор», а точнее в стену.

Плюсы: Great hotel, very neat and clean! Super location :)

Минусы: The staff (especially the male members) were emotionless... They were the only minus point.

Плюсы: Location was great

Минусы: Unfriendly staff. Room make up service was poor. No iron facilities and a charge of €51 to iron (badly) six items. This charge wasn’t mentioned til check out!

Плюсы: Fantastic location, just a short walk away from the metro. Hotel was clean, with a comfortable bed and great walk-in shower.

Минусы: Bedroom window faced another building wall, which restricted the amount of daylight received into the room. I didn't mind as the room was just used as a base to sleep/shower.

Плюсы: Large bathroom and comfortable bed.

Плюсы: Местоположение в центре города,большой номер с высокими потолками в старинном здании , окном в санузле, удобными кроватями.ТВ с русскими каналами,тишина,качественный кондиционер, отличный завтрак,респектабельная публика, доброжелательный персонал! Как бонус - рядом пешеходная улица с отличным шопингом ( Эль Корт Инглес - 100 метров!), много ресторанов с галисийской и астурийской кухней! Советую!!!! 5 минут ходьбы до Королевского дворца!До Прадо 15 минут . Единственный минус - крайне запутанная система улиц в районе отеля.Разобрались только на третий день - зато такси можно поймать в течение 1 минуты прямо при выходе из Отеля. Отель очень понравился, при посещении Мадрида будем останавливаться только в нем. Спасибо!!!!

Минусы: все понравилось!