Convenient location close to places of interest. Spacious rooms, nicely furnished with patio access and nice Italian ambience
Difficult stairs to access hotel foyer. Lack of help with luggage. Major noisy and dusty construction at building entrance. Taxi driver could not find hotel even with navigation device. Sign for hotel too small and brely readable from short distance. Owner not very friendly. Refused us use of toilet facilities after we had checked out.
The room was very spacious and nicely furnished, high ceiling, large bathroom. The location was excellent for walking to sights.
Another lamp would be nice as it was somewhat dark. It was a bit cold at night but we used the blankets provided.
Hotel was in a good location.
Our room was very small and very poorly lit.
We stayed many places in Italy, but San Lorenzo really stood out. Beautiful, super clean, excellent breakfast. The woman who owns the 500 year old converted palace is pure class! And Relais San Lorenzo reflects all her good taste.
Plastic cups for breakfast juice. Artificial flowers on the table
Excellent location, spacious historic, well furnished, elegant setting with limited but more than adequate and very helpful assistance- nearby small hotel for any needed assistance when Relais not staffed. Good for independent travelers who are self-sufficient.
Was perfect for us- might be problematic for someone traveling to Italy for the first time- really a b&b so that directions re checking in and out must be followed-
Very nice old pallazo, nice lady at reception, beautiful rooms, well located, room butterfly is fantastic
some noise coming from restaurant in the same block (kitchen)
Easy reach of the city, lovely and modern
Centrally located in Lucca. A building full of character and interesting features.
Our particular room on a lower floor was quite noisy from staff working the kitchen above and guests passing through the entrance starwell. But all other areas seemed to be very quiet an peaceful.
a pleasant Ralais, interesting old Palais with historic connections, the rooms were furnished in 18th cent style. Comfortable and attractive, pleasant breakfast in beautiful large room. Staff were very friendly and approacheable
We did not know that there would really not be anyone to let us in if we arrived between 13:00 and 15:00 when the hotel was closed. It would be helpful to make this much clearer. The location was superb inside the wall of the city
Relais San Lorenzo расположен в самом сердце города Лукка. Церковь Св. Михаила в Форо и Площадь dell'Anfiteatro находятся в 5 минутах ходьбы. Для удобства гостей предоставляется следующее: бесплатный (проводной) доступ в интернет, ускоренная регистрация при отъезде и химчистка или прачечная. Трансфер из аэропорта и обратно (круглосуточно) предоставляется за дополнительную плату, на территории отеля есть самостоятельная парковка (за дополнительную плату).
на основе 241 отзывов
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