The mattresses were too old and lacked firmness.
Full service, location. I booked and paid for a Deluxe King Room with view of Hollywood sign. I received a room near the elevators with a constant machine and elevator running noise. I asked to be moved and was told someone would be right up and after 10 minutes I grew tired of waiting and went down to the front desk. This was already 11PM. I was taken to a new room that had an adjoining door with a party going on in the adjacent room. I asked to be moved AGAIN, eventually to a room with queen bed. The beds were too soft for my taste. There was a curly hair on the soap dish in the shower. I will never stay there again.
So, to start off, let me say that this is not a hotel. It's a cheap way to share a room with seven other people and have a little base of operations to explore from. The thing that impressed me most was how clean it was. Every time I went anywhere in the hostel, there was someone cleaning something. I felt very comfortable in that. Also, having a lot of internationals around makes for great conversation. And the staff was very friendly and helpful. Great stay overall! The only thing I didn't really enjoy as much (and this really couldn't be avoided) was sharing a room with 7 people. Not that they weren't nice; just the awkwardness of not having much privacy and trying not to make much noise when you come in late or head out early. Other than that, it was great.
Surprisingly clean. Communal lavatories and bathrooms. But this is a hostel so it's acceptable.
The room was big and pretty clean. the bed was pretty confortable and the air conditioner worked fine. You get good value for what you pay. The elevator is pretty old. This is my second stay in the hotel, and last time a person got trapped in it. it should be overhauled or changed otherwise.
Spacious room Noisy
The hotel was central to all our needs. Very friendly and helpful staff as well..This all made our stay a very pleasant one. n/a
The room was very clean and kept like that for the entire time of our stay; location was very good since the hotel was very close to major attractions in hollywood; you could make your own waffles in the morning - breakfast room way too small . it is not even a breakfast room . it's 2 tables in front of the reception area ; hotel very noisy (i am not sure if it was the air conditioning or something else but it made a lot of noise in the hotel )